Just installed this app today - so far, so good. The customer service rep was very helpful and efficient and even changed the wording on the subscribe option to better suit my website. And the best part? It's free :)

I had a fantastic experience using the Joy Subscription App! The app is intuitive and effective for managing subscriptions, and it perfectly fits the needs of my store. A special thanks to Damian for his outstanding support—he was professional, quick to respond, and ensured that the bulk subscription setup was handled seamlessly. Damian also patiently answered all my questions and provided clear guidance every step of the way. I highly recommend this app, not only for its features but also for the exceptional customer service.

J'ai pu échanger avec "Audrey", L'échange était fluide et agréable nos avons pu rapidement régler toutes les divergences !!

Amazing app with super fast customer Support. Hana did a fantastic job to resolve our issue. Great service.

The app is clean, minimal, and functions well. While there’s room for additional features, I’m confident those are on the horizon. What really stands out is the team’s openness and responsiveness to feedback and customisation requests. Their customer service and work ethic are truly exceptional—they’ve been consistently helpful, approachable, and friendly throughout.

Actualmente una aplicación gratuita que me soluciona el tipo de servicio que necesito. Recien lo instale y tuve la ayuda de JAde para la instalación y traducción, por el momento muy satisfecha, espero que continue asi de facil!

Very quick to respond and so helpful. They were able to bulk add all of my products and make sure everything was functioning as it should.

J'ai eu un souci avec l'application et Audrey et Andrew m'ont tout de suite apporté leur aide. Ils ont été réactifs et très efficaces ce qui a permis de résoudre immédiatement le problème.

Great app, has good features and does a fantastic job. Support is fast and helpful, thank you Sonny for helping me with getting set up!

Support was very good from staff, especially Hana she was very good in assisting me in any troubles I faced, thanks again!

the customer service is responsive and prompt in resolving my issues. app has thus far been easy to use!

Our store is on a vintage theme, so I wasn't able to install the widget myself. The support team were fantastic, they had it installed and set up quickly and efficiently. Great service, thank you!

I am very please with the help I received to help me set up this app on my exciting account. I would recommend this app in the future. Alyssa and Jade were phenomenal to work with.

Excellent customer service. Immediate response and able to fix things on the back end so I didn't have to code anything. Much better than the other app I was using in the past.

I highly recommend this app! The customer support has been amazing and I could not have accomplished what I needed without them. Their help is much appreciated.

I recently had the pleasure of working with Alyssa while setting up the Joy app for my Shopify store, and I couldn’t be happier with the experience! Alyssa was incredibly patient, knowledgeable, and responsive throughout the process. She guided me step-by-step, addressing all my questions with clear and helpful explanations. Her positive attitude and dedication to ensuring my app was installed and functioning perfectly truly stood out. Exceptional customer service like this makes all the difference—thank you, Alyssa, for going above and beyond! Highly recommend!

This is hands down the best subscription app on Shopify! It’s incredibly easy to use and offers all the features you could ever need to manage subscriptions seamlessly. The customer support is absolutely amazing, they are available 24/7 and always go above and beyond to help with anything you can think of. Highly recommend!

I love this App. Jade with the customer service team is top notch. They customized my widget to look exactly like I wanted. Now thats what I call service.

I just downloaded this app to my store to set up a recurring subscription product and it's good! It's free, built for Shopify, and user-friendly/intuitive. The customer service is great and Sonny was super helpful and polite. There is some room for improvement: adding conditional logic for cancellation and pause rules would be nice. I would also love it if we could edit the verbiage ourselves and write custom policies without having to reach out to support. That being said, the support team is super helpful and responsive, so it's okay how it is for now.

Hana was absolutely amazing in helping me with my problem. She was incredibly friendly, patient, and focused, always making me feel supported. Her responses were quick, clear, and efficient, solving everything in no time. Hana truly goes above and beyond—she fully deserves 5 out of 5 stars. Highly recommended!