The Joy Subscription App, COD Form is highly regarded by merchants for its ease of use, feature-rich offerings, and outstanding customer service. Many users appreciate its intuitive setup and the ability to customize subscriptions, which simplifies their management processes on Shopify. Merchants frequently highlight how the app aligns with their business needs, catering effectively to both beginners and experienced users looking to implement subscription models seamlessly. Overall, the app is celebrated for being reliable and offering excellent value, especially given that it is free to use.
Key Strengths
Exceptional customer service with quick and attentive responses, often highlighting specific team members like Hana, Audrey, and Alyssa.
Ease of use with a simple and intuitive user interface that facilitates easy setup and configuration.
Comprehensive features for managing subscriptions, including customization options and the ability to import existing subscriptions.
Ability to customize and personalize the widget to fit the store's design seamlessly.
Completely free to use, providing good value especially for businesses starting with subscription models.
Strong support for multiple languages, enhancing accessibility for global users.
Promptly addresses merchant feedback and provides solutions for custom requirements and improvements.
Common Concerns
Occasional technical issues, including site crashes or bugs that impact site functionality.
Need for improved features like better integration of subscription products into the website menu or conditional logic for specific functions.
Some users reported frustration with unresolved technical glitches even after removing the app.
Desire for more self-service customization options without relying on support for simple changes.
Final Thoughts
The Joy Subscription App, COD Form is generally well-received, standing out for its powerful subscription features and exemplary customer support. While there are some concerns about technical glitches and additional desired features, the app remains a popular choice among merchants looking to implement subscription services in an easy-to-manage, cost-effective way. The strong backing from the customer support team significantly enhances the overall user experience, making it a robust option for Shopify merchants.
Kidskin
Nov 17, 2024
on
Shopify
Awesome app. and great customer service! Hana was so easy to work with She installed everything super fast. The app works great. Easy. Highly recommend!
Brew Methods
Nov 17, 2024
on
Shopify
It's been only a week since installing this App, and it's been such a great experience!
Setting up is super simple and their customer service team (particularly Damian) has gone above and beyond to provide help.
An easy 5/5 stars from me!
Markus Eisenbeiser Verantwortungsvolles Hundetraining Online
Nov 16, 2024
on
Shopify
Toller Support sehr freundlich und Hilfsbereit. Sonny hat mir sehr gut geholfen und hat die Texte für mich angepasst. Sehr zu empfehlen
Dominik Compera Trading Community
Nov 14, 2024
on
Shopify
Great support! Very fast help and nice communication. Definitely recommended. The functions of the app are great and exactly what I was looking for.
Dumiere
Nov 13, 2024
on
Shopify
Fantastic app and an amazing team! The app was extensively customized to meet our specific needs, and we truly appreciate the effort and dedication put into it. Thank you so much for your excellent service!
BeOptimal
Nov 12, 2024
on
Shopify
Great and easy to use the App. I had only a few questions in advance and Jasmine helped me quickly, in an extremely friendly and competent manner.
Futura Cerealista
Nov 11, 2024
on
Shopify
They are very attentive and you can ask them all you need that they try to fix it for you. I really recomend!
Bubbles Studs & Mud
Nov 10, 2024
on
Shopify
I just started using this app and it seems like it will do exactly what I need. Setup was quick, customer service was great. But if I could make two suggestions: First it would be great to have a feature where you could make the subscriptions in draft mode so you can prep things in advance and release all at once. Second, to be able to do more than one product at a time would also make things a lot faster. However this is where customer service is great, they can take the one I did and copy it to all my other products. I just would like the option of getting it done on my own. Very helpful, looking forward to putting this app to use in my business. Thank You!
ClearCare
Nov 10, 2024
on
Shopify
Die App funktioniert super schnell. Bei anfänglichen Schwierigkeiten mit der Einrichtung wurde mir vom Support (Abby) schnell geholfen und es konnte alles problemlos konfiguriert werden. Auch beim Anpassen der Absender-Email konnte mir schnell geholfen werden!
Lucy in the sky with Barry's
Nov 06, 2024
on
Shopify
Audrey was absolutely amazing and patient with me today, the service didn't have one function I was looking for but the rest of it was so smooth and Audrey was so good I decided to stick with it! :)
LUNATIC
Nov 02, 2024
on
Shopify
Die Einrichtung der App ist wirklich einfach & intuitiv. Bei der Übersetzung des Widgets und der Konfiguration hat mir Abby geholfen & der Support war wirklich großartig.
Über die App in Aktion mit aktiven Abbonements kann ich noch nichts sagen.
My Store
Oct 28, 2024
on
Shopify
Hana była bardzo pomocna podczas naszej rozmowy, z łatwością pomogła mi rozwiązać problemy, zorganizowała zmianę maila, a także tłumaczenie.
Cattle Creek Mercantile™
Oct 26, 2024
on
Shopify
We've been using this Shopify subscription app for a week now, and it has completely transformed our approach to recurring revenue. Setting up subscription products was incredibly straightforward, and the user interface is intuitive, making it easy for both us and our customers.
The customer service is also top-notch! Especially Damian and Raymond! Anytime we had questions, the support team responded quickly and provided clear solutions.
If you’re looking to add a subscription model to your Shopify store, I highly recommend this app. It’s reliable, user-friendly, and packed with features that make managing subscriptions a breeze.
KONOMI先生のセルフケアSHOP
Oct 20, 2024
on
Shopify
とても使いやすいアプリでした!まず設定がとても簡単です。設定のための言語に日本語があったので、ボタン一つで変えることができました。
ウィジェットのコンテンツ/言語を翻訳もチャットでHanaさんに手伝っていただき、すぐに翻訳いただくことができました!
すぐにサポートいただけることがわかったのでこれからも使っていきたいです!
It was a very easy-to-use app! First of all, the settings were very easy. Japanese was available as a setting language, so I was able to change it with just one button.
Hana also helped me translate the widget content/language through chat, and I was able to get it translated right away!
I'd like to continue using this app because I've found that support is available immediately!
RESPONSIBLE NUTRITION
Oct 15, 2024
on
Shopify
This app is everything you need plus more. Abby and the others I’ve worked with have all been a blast, super helpful and super quick. I completely recommend this product for anyone interested in their type of services!!
Two Chefs Meal Prep
Oct 14, 2024
on
Shopify
First time using this app for our Shopify store and it's so easy to setup. What's good thing about this app as well is their customer support. Big thanks to Tracy! She's so great.
La Plume Coffee
Oct 08, 2024
on
Shopify
Simple et efficace, j'ai eu a faire à Liz pour un petit problème car tout était en anglais et elle m'a même aidé pour d'autres choses.
Application au top
SKILLEVADE
Oct 04, 2024
on
Shopify
I used the plugin for 3 Days and it does exactly what i need. And its a FREE APP.
Big thanks to Hana form the Support Team
SYRS - シルズ
Oct 02, 2024
on
Shopify
Thank you for your quick response and the precise adjustments to the language. Despite being a free service, the customer support feels like that of a premium service. I appreciate your help, Emily.
Utopia
Sep 15, 2024
on
Shopify
I recently installed Joy Subscriptions on my Shopify store, and I’m extremely happy with how smoothly everything has been running! The app is very user-friendly and has made managing subscriptions a seamless process. A big shoutout to Kevin from the support team—his assistance was outstanding! He went above and beyond to help with the setup and answered all my questions quickly and professionally. If you're looking for a reliable subscriptions app with top-notch customer service, I highly recommend Joy Subscriptions!