I have issues with placing draft order with partial payment. Diana has helped me to explore other options to accomplish our task. It was a good chat with her and greatly appreciate her help.

We just added Downpay to our store and the experience has been great so far. The Downpay team has been incredibly helpful and responsive, which made the setup easy on our end. Really appreciate the support so far. Looking forward to seeing the results as we roll it out.

This is an awesome app, I have a very specific use case where I need to be able to take part payments from two payee's, one consumer the other business. When integrated with accounting software, I can take the consumer side first then later send an invoice to business to complete the order payment. This App enables the front end really really well. Can't speak more highly of customer support particularly Lidija. She actually listens and finds solutions. If you are an Australian store, exposed to Support at Home or NDIS funding models, stop looking, this app is for you

The app’s support is fast and efficient. Without a doubt, Downpay is an essential app for any store that wants to provide more flexible payment solutions to its customers and increase sales. I totally recommend it!

Could not figure out how to cancel after the 7 day trail. Has started charging me random fees for every single order (not only orders for downpay)..... cannot get help uninstalling and random fees back

We've been using Downpay on our Shopify store to collect deposits during our pre-sale period, and it's been a game-changer. About 90% of our pre-sale customers opted to use the deposit feature, which significantly boosted order volume during what’s usually a slower sales period. The app is super easy to integrate and works exactly as promised. What really stands out is the support – Diana has been incredibly responsive and great to work with throughout. It’s also a huge plus knowing the team behind it are former Shopify folks and proudly based in Canada. Highly recommend if you're running pre-orders or looking to reduce friction for higher-ticket sales!

Great product for taking partial payments. Moreover, some of the best customer service I have ever experienced with any developer on any platform. They want to help you succeed and it shows. Highly recommended.

This was a massive help for a product we crowdsourced. Easy to integrate, and we were in communication with their team throughout the implementation. I would highly recommend it. I’ve used Kickstarter and have also run crowdfunding directly through Shopify—Downpay made that possible and allowed us to fully own the campaign internally.

Downpay is a great app from a great team. This flexible, API-driven product has unlocked several critical capabilities and growth opportunities for our business. They've been extremely responsive, flexible & patient with us during our re-platform to Shopify and with ongoing feature requests. I recommend highly to anyone looking to provide flexible payment and scheduling options to customers, and to protect their own high-value inventory.

Thank you to the Downpay team for creating an app that just makes sense. The team is great to work with are open to making the it better.