Shopify Crm apps 2025

Mailchimp Email SMS Marketing

$13-$350 / Month

9.1

840 Reviews

Drive traffic and sales with email, SMS, and automation Show more

Mailchimp: Email Marketing is an intuitive platform designed for entrepreneurs looking to enhance their brand visibility and grow their business through strategic email marketing and automation. The app offers precision-targeted emails, expert insights, and a robust marketing CRM that supports business scaling and increased sales. Seamlessly integrated with Shopify's online store and POS, Mailchimp simplifies the connection between your marketing efforts and sales operations. Users can launch email automations such as abandoned cart reminders, welcome messages, and customer re-engagement campaigns effortlessly. The app features an accessible Content Studio, allowing for easy reuse of creative assets across multiple channels. With AI-driven tools like Content Optimizer, Mailchimp helps you refine your copy and imagery to better resonate with your audience. Additionally, the platform offers a suite of analytics and insights drawn from millions of industry campaigns, enabling data-driven decisions that enhance marketing effectiveness. Pre-built pop-up forms and landing pages facilitate quick deployment, making it easier than ever to capture leads and engage with your audience.

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A/b testing

Email automation

Landing pages

Custom templates

Campaign types

Data insights

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EcoReturns: AI powered Returns

$19-$89 / Month

9.2

132 Reviews

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Automate Returns, Exchanges, Credits & Lower refunds with AI Show more

EcoReturns is an innovative AI-powered app designed for Shopify merchants, focusing on streamlining and automating the returns and exchange process. With features like a highly configurable return portal, customizable return policies, and branded notifications, it helps businesses reduce refunds and fraud efficiently. The app facilitates a smooth transition for users migrating from other platforms like Loop Returns, Aftership, and others. It enhances the customer experience by automating RMAs, generating shipping labels, and scheduling pickups to reduce turnaround time. Additionally, EcoReturns offers inbuilt discounted shipping labels or the flexibility to connect with your own shipping provider. Leveraging AI tools, the app not only prevents returns and reduces Return to Origin (RTO) rates but also aims to boost profitability. With integrations to various ERP, CRM, and shipping solutions, along with a ChatGPT-powered chatbot, EcoReturns ensures a comprehensive and delightful post-purchase journey for customers.

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Fraud prevention

Api integrations

Shipping labels

Automate returns

Automation rules

Post-purchase experience

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AfterShip Email Marketing,SMS

$11-$179 / Month

7.6

2,138 Reviews

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Email & SMS automation tools that convert more customers Show more

Automizely Email Marketing & SMS offers a comprehensive suite of world-class sales and marketing tools through a single, user-friendly portal. The app is designed to enhance marketing strategies with minimal effort, providing merchants with innovative features like AI-driven product recommendations, countdown timers, and promotional bars. These features work seamlessly alongside robust email and SMS marketing capabilities to craft interactive experiences that boost sales. The platform includes personalized, automated email flows that respond to customer shopping behaviors, along with pre-built templates for emails, SMS, and conversion-focused popups such as spin wheels. Additionally, users can effortlessly conduct A/B tests and monitor performance through a consolidated dashboard. With an integrated CRM for meaningful customer segmentation, Automizely combines the functionality of multiple marketing apps into one powerful, no-code platform.

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Countdown timers

Pre-built templates

Automated email flows

Ai product recommendations

A/b testing

Promotional bars

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StoreCRM | LINE連携 | メール＋LINE配信

$30-$605 / Month

9.1

13 Reviews

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月額固定費無料&ノーリスクでスタート可能！日本発CRM/MA＆メルマガアプリだからサポートも安心！ Show more

StoreCRMは、日本発のマーケティングオートメーションアプリで、顧客情報や購買データをもとに最適なタイミングでメールを配信します。このアプリは無料で始められるのが特徴で、テストモードを利用して動作確認も可能です。メール配信シナリオやテンプレートが豊富に用意されており、顧客のLTVやCVRを最大化するための効率的なメールキャンペーンが実行できます。簡単に操作できる多機能なメールエディターにより、理想のメールを作成可能です。また、日本製のアプリのため、日本語でのサポート対応が可能で、無料ユーザーにも24時間365日のサポートを提供しています。独自ドメインのメールアドレスを使用することもでき、メールの信頼性を高めることができます。さらに、特定の顧客セグメントへの配信や詳細な解析データの確認も可能で、独自のシナリオ設定にも対応しています。

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Email personalization

Email campaigns

Abandoned cart

Comprehensive analytics

Welcome email

Birthday email

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Simla.com

9.1

3 Reviews

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Sales Platform for WhatsApp, Facebook and Instagram Show more

Simla.com is an innovative customer relationship management (CRM) app designed to boost your sales within just one month. It enhances customer interaction at every stage, from seamless communication to efficient database management, ensuring you stay connected with your clients. With Simla.com, you can easily create tasks, monitor employee performance, and assign specific dialogs to team members, streamlining workflow and enabling quicker deal closures. The app also simplifies order, payment, and delivery management, integrating telephony to keep all sales processes under one roof. Access your current catalog of products or services effortlessly, create and manage orders, generate invoices, and streamline payment collection. Simla.com is an all-in-one solution tailored to elevate your business operations and drive growth.

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Order management

Payment processing

Catalog management

Task creation

Invoice generation

Multi-agent platform

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SendPulse Email, SMS & Pop‑ups

$8-$13.44 / Month

9.1

3 Reviews

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Send emails, SMS, and more. Grow your list with pop-ups. Show more

SendPulse's "Email, SMS & Pop-ups" app is a robust marketing platform designed to help merchants effortlessly automate their marketing activities and enhance customer engagement. With over 130 pre-designed email templates and the option to create customized branded emails, businesses can easily launch newsletters and welcome campaigns. Beyond email marketing, SendPulse integrates a comprehensive set of marketing tools, including SMS campaigns and chatbots for WhatsApp, Instagram, and Facebook Messenger. The app also features pop-up and landing page builders, as well as a CRM and LMS, providing all necessary tools for effective marketing under one roof. Users can efficiently manage and grow their mailing lists with intuitive pop-ups and signup forms. The app facilitates the creation of automated campaigns across various channels, ensuring seamless communication with customers.

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Crm integration

Sms campaigns

Signup forms

Chatbot integration

Automated marketing

Newsletters

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Re:amaze AI Helpdesk & Chat

$29-$899 / Month

9.1

175 Reviews

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Convert more customers w/ AI powered helpdesk and live chat Show more

Reamaze Live Chat Helpdesk CRM is a robust platform designed to enhance customer engagement and drive business growth. It leverages AI chatbots and live chat tools optimized for sales, helping turn potential shoppers into loyal, repeat buyers. The app offers a unified helpdesk inbox and CRM, seamlessly integrating conversations from various sources like email, social media, SMS, and voice calls, and mapping them to orders, revenue, returns, and reviews. Reamaze allows businesses to manage and modify Shopify orders directly within customer support chats, streamlining operations. With AI-driven automation, teams can create responses, write FAQ articles, build chatbots, and summarize interactions efficiently. Additionally, businesses can automate standard tasks to save time and utilize features like satisfaction surveys, status pages, and push notifications to keep customers engaged and informed. Overall, Reamaze empowers teams to work smarter and faster, ensuring a seamless and personalized customer experience.

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Push notifications

Automations

Order management

Ai chatbots

Content generation

Unified inbox

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Omni Hub オムニチャネル会員連携アプリ

$150 / Month

9.1

32 Reviews

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POSアプリ「スマレジ」と連携し、実店舗とECで会員情報をオムニチャネルで統合できる顧客一元化アプリです。 Show more

Omni Hub スマレジ会員連携アプリは、クラウドPOSサービスであるスマレジとShopify間で会員情報をスムーズに連携する便利なアプリです。Shopify Basicから利用可能で、Shopify Plus専用アプリではないため、多くの店舗で活用できます。このアプリを使えば、システム知識がなくても簡単な初期設定のみで実店舗とECの会員情報と売上情報の一元管理を実現します。また、会員情報の統合により、ウェブ上で完結する会員登録を促進し、店頭での登録率向上やCRMの強化を図ることができます。さらに、共通のポイントを発行することで、店舗とECでのオムニチャネルなポイントプログラムを簡単に運用できます。管理画面の指示に従って設定を行うだけで、会員情報の連携が実現し、すでにスマレジで会員情報を持っている場合は、具体的な利用開始手順も案内されます。一貫した顧客体験を提供したい店舗にとって理想的なソリューションです。

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Easy initial setup

Member data integration

Omni-channel synchronization

Point program management

Unified sales data

Improved crm

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tawk.to Live Chat

(3/5)

88 Reviews

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Monitor and chat with site visitors in real time. Show more

The tawk.to Live Chat app is a powerful tool designed for Shopify users to enhance customer interaction and support. It enables seamless communication with visitors through unlimited messaging, ticketing, and agent seats, ensuring you never miss a sales opportunity. Compatible with iOS, Android, Windows, and Mac OSX, this app allows you to stay connected with customers no matter where you are. The integration of CRM, a knowledge base, and a ticketing system ensures real-time support for visitors at critical decision points. You can view and manage Shopify orders directly within chats and tickets, personalize greetings based on visitor behavior, and utilize shortcut message templates for quick responses. The app's CRM also allows managing unlimited customers and organizations efficiently. For any assistance, the 24/7 support team is just a chat away, ready to support you round the clock.

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Crm integration

Order management

Ticketing system

Real-time chat

Knowledge base

Canned responses

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AirScout

$25 / Month

8.2

1 Reviews

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Import orders to Airtable and create Email & Slack automation Show more

AirScout is a powerful tool that integrates seamlessly with Airtable to import vital sales and retention opportunities, enhancing your ability to maximize customer engagement and recovery. More than just a basic connection, AirScout tracks abandoned checkouts, VIP lifetime spending, repeat customers, and tagged product alerts, providing invaluable insights in real-time. With its dynamic features, you can visualize customer and cart data instantaneously, turning raw data into actionable intelligence. The app enables you to create tailored email alerts and Slack bot notifications, ensuring prompt action on critical customer events and helping recover lost sales. It is especially beneficial for call center services focusing on abandoned checkouts, offering streamlined, automated solutions that optimize workflow efficiency. By allowing automation of emails and workflows in Airtable, AirScout simplifies complex data management tasks, empowering businesses to focus on strategic growth.

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Workflow automation

Email automation

Data visualization

Import orders

Real-time data

Customer alerts

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JivoChat: Live Chat & WhatsApp

$29 / Month

7.7

108 Reviews

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Omnichannel Live Chat with WhatsApp and Marketing Solutions Show more

JivoChat: Live Chat & WhatsApp is a comprehensive communication app designed to enhance customer engagement and streamline interactions across multiple platforms. This powerful tool seamlessly integrates live chat features on your website and connects with WhatsApp, allowing businesses to provide instant support and address customer inquiries in real-time. The intuitive interface ensures ease of use, empowering support teams to manage multiple conversations simultaneously. JivoChat offers customizable chat widgets, automated responses, and detailed analytics to optimize your customer service experience. With its multilingual support and cross-platform compatibility, JivoChat enables businesses to reach a global audience effectively. Whether you're a small business or a large enterprise, this app provides the flexibility and scalability needed to elevate your customer communication strategies.

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Whatsapp integration

Integrated crm

Omnichannel chat

Marketing solutions

Inbox management

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Platformly: CRM & Marketing

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Skyrocket Your eCommerce With Marketing Automation Show more

Platformly: CRM & Marketing is a powerful tool designed to simplify marketing attribution by meticulously tracking customer interactions across various campaigns and channels. This app provides businesses with detailed insights into which marketing activities generate the most sales, helping to identify and foster loyal customer relationships and drive growth. By effortlessly integrating with Shopify, Platformly automatically imports customer and sales data, facilitating seamless data management. Users can access comprehensive customer reports, including metrics like customer lifetime value, offering a deeper understanding of customer behavior and preferences. Platformly empowers businesses to make data-driven decisions that optimize marketing strategies and maximize return on investment.

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Sales data import

Marketing attribution

Precise tracking

Customer reporting

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BSPK Clienteling and CRM

$299 / Month

8.2

1 Reviews

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Grow sales with an easy-to-use CRM and clienteling iOS app Show more

BSPK Clienteling and CRM is an innovative app designed to enhance every customer interaction, from online engagements to in-store purchases. By leveraging a dynamic visual clienteling solution, businesses can optimize their sales strategies through effective pre and post-purchase follow-up. The app's user-friendly interface centralizes customer information, making clienteling an enjoyable and efficient experience for sales teams. BSPK empowers businesses to transform customer experiences, fostering loyal brand advocates and personalizing each interaction. The app seamlessly syncs products, customers, and sales data to the BSPK iOS platform, enabling easy access to detailed client profiles and engagement histories. Users can curate visually rich content, including photos and videos, to boost customer engagement and facilitate informed sales strategies. BSPK ensures comprehensive support and training, helping teams elevate their strategies, increase sales, and deliver exceptional customer experiences.

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Sync products, customers

Detailed client profiles

Client engagement history

Curate rich visuals

Review sales metrics

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ActiveCampaign Marketing

$19-$159 / Month

7.4

254 Reviews

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Grow your business with email marketing, automation, and CRM Show more

ActiveCampaign Email Marketing is a dynamic solution designed to amplify your eCommerce business through advanced marketing automation. Seamlessly integrate your complete product catalog and leverage built-in Shopify automations to streamline essential revenue-generating activities, such as welcome emails, abandoned cart reminders, and product review requests post-purchase. This app empowers you to craft professional, personalized email campaigns that cater to individual shopping behaviors and interests, thanks to an intuitive email designer. Enhance customer engagement by automatically triggering abandoned cart email workflows, thus boosting checkout rates. Transform one-time buyers into loyal customers with effective up-sell and cross-sell automations, and connect with shoppers through tailored SMS discounts based on their purchasing history. With ActiveCampaign Email Marketing, driving eCommerce success has never been more streamlined and effective.

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Marketing automation

Shopify integration

Lead generation

Sms marketing

Product reviews

Abandoned cart

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Channel Sales Chat Bot CRM

$36-$96 / Month

7.9

44 Reviews

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Provide a VIP Concierge service through live chat, CRM, and AI Show more

Channel AI Live Chat Inbox CRM is a comprehensive solution designed to revolutionize customer interaction and enhance brand loyalty. By leveraging advanced AI tools and chatbots, the app efficiently manages and reduces repetitive inquiries, saving valuable time and resources. Its unlimited live chat and team chat features enable businesses to provide swift and cost-effective customer support. Furthermore, the powerful CRM capabilities allow for precise audience segmentation and personalized marketing campaigns. Channel Talk transforms one-time visitors into regular customers by facilitating seamless communication and engagement. With customizable chat widgets tailored to fit any brand's aesthetic, businesses can easily integrate and enhance their customer service experience. Choose Channel AI today to streamline your customer interactions and grow your brand's presence.

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Customizable chat widget

Unlimited live chat

Team chat

Ai agent alf

Customer relationship management

Marketing & chatbots

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Mercately AI on WhatsApp 24/7

8.2

3 Reviews

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Get more ecommerce sales with seamless WhatsApp integration Show more

Mercately ‑ Sell on WhatsApp is a dynamic app designed to transform your WhatsApp into an influential sales platform. By seamlessly reconnecting with customers over abandoned carts and sending various notifications, it significantly enhances the shopping experience and boosts your revenue. The app offers intuitive integration that simplifies managing your store while engaging in real-time chats. Enjoy the added benefits of chatbots, personalized campaigns, and a customer-focused CRM, ensuring each interaction is meaningful and productive. Ideal for leveraging modern e-commerce trends, Mercately empowers businesses to turn every conversation into a potential sale. Furthermore, it automates abandoned cart recovery and enables WhatsApp marketing, allowing you to send order confirmations, track orders, and provide COD notifications, effectively bringing more customers back.

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Personalized campaigns

Whatsapp marketing

Order notifications

Cart recovery

Chatbots

Customer crm

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Datarize : CRM made so easy

$300 / Month

9.1

4 Reviews

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Simplified CRM automation: creative, campaign, analysis, popup Show more

Datarize is your go-to CRM app that unlocks your store’s revenue potential by transforming customer data into growth opportunities. This innovative tool generates personalized creatives and campaigns based on customer behavior, facilitating a deeper connection with your audience. Datarize’s analytics simplify complex data, making it easy to translate numbers into actionable insights. Whether you're examining campaign statistics, understanding product trends, or evaluating sales performance, Datarize makes navigating these areas straightforward and efficient. Its features include predictive personalization, which tailors popups and emails to individual visitors, and intuitive audience and campaign management, enabling marketers to create impactful strategies with minimal effort. Eliminate the hassle of manual data collection and embrace automated analytics to effortlessly access key metrics. Elevate your marketing strategies and sales with Datarize, where simplicity seamlessly merges with powerful strategy.

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Predictive personalization

Intuitive campaign creation

Automated analytics

Effortless data collection

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HubSpot

$1300-$4300 / Month

(1/5)

4 Reviews

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Sync store data and run powerful sales and marketing campaigns Show more

HubSpot for Shopify is a powerful integration tool that merges your Shopify online store data with HubSpot’s Smart CRM, marketing automation, and customer service platforms. This seamless connection allows you to transform your store data into valuable sales and marketing insights, providing a comprehensive view of each customer. With HubSpot, you can effortlessly sync Shopify customers, products, and orders, enabling the creation of targeted audience segments and automated marketing campaigns. The app also offers out-of-the-box reports to help you track and optimize your store’s performance. By segmenting your data, personalizing interactions, and automating processes, HubSpot for Shopify enhances your ability to understand and engage with your customers effectively. This integration ensures that your sales and marketing strategies are data-driven, personalized, and efficient.

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Generate reports

Automate campaigns

Sync store data

Segment customers

Create audience segments

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weclapp

6.2

3 Reviews

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All-in-One cloud ERP software to manage your entire company Show more

Weclapp is a comprehensive, intelligent software solution designed to streamline your e-commerce operations with a focus on automation and efficiency. It integrates essential functions such as merchandise and warehouse management, payment processing, and CRM, alongside seamless connectivity to popular shop systems and marketplaces. With features like automated order import, status feedback, and stock updates, it ensures your online store is always up-to-date and running smoothly. Bidirectional synchronization allows for easy management of products, images, and customer data across platforms. Weclapp's multichannel capabilities enable you to handle multiple shops simultaneously, further enhancing your business flexibility. Ideal for businesses looking to optimize their e-commerce processes, Weclapp supports you in achieving greater operational efficiency and customer satisfaction.

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Automated order import

Multichannel management

Status feedback

Bidirectional product sync

Automated stock update

Bidirectional customer transfer

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Endear AI‑Powered Clienteling

$300 / Month

7.3

15 Reviews

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Drive sales and retention with a CRM and clienteling app. Show more

Endear CRM and Clienteling is a comprehensive retail platform designed to enhance sales and foster stronger customer relationships. This powerful tool allows businesses to seamlessly organize customer data and craft personalized email and SMS campaigns, maximizing engagement. With its innovative Endear Stories feature, retailers can curate and share customized product collections to drive both clicks and conversions. Built-in live chat functionality enables real-time interaction with online shoppers, encouraging loyalty and boosting cart size. The platform offers detailed insights and reporting to track outreach effectiveness and optimize store and team performance. Users can also benefit from Endear's onboarding and dedicated support team, ensuring a smooth and effective integration into their workflow. Additionally, the ability to create automated campaigns using pre-built templates simplifies marketing efforts, making it an indispensable asset for retail businesses.

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Personalized campaigns

Live chat integration

Performance analysis

Customer data organization

Curate products

Lookbook sales

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Shopify Crm apps

Related Categories

Price

Based on reviews

Showing 1 to 20 of 76 Apps

Mailchimp Email SMS Marketing

EcoReturns: AI powered Returns

AfterShip Email Marketing,SMS

StoreCRM | LINE連携 | メール＋LINE配信

Simla.com

SendPulse Email, SMS & Pop‑ups

Re:amaze AI Helpdesk & Chat

Omni Hub オムニチャネル会員連携アプリ

tawk.to Live Chat

AirScout

JivoChat: Live Chat & WhatsApp

Platformly: CRM & Marketing

BSPK Clienteling and CRM

ActiveCampaign Marketing

Channel Sales Chat Bot CRM

Mercately AI on WhatsApp 24/7

Datarize : CRM made so easy

HubSpot

weclapp

Endear AI‑Powered Clienteling