Shopify Crm apps 2025

Mailchimp Email SMS Marketing

$13-$350 / Month

8.9

594 Reviews

Drive traffic and sales with email, SMS, and automation Show more

Mailchimp: Email Marketing is an intuitive platform designed for entrepreneurs looking to enhance their brand visibility and grow their business through strategic email marketing and automation. The app offers precision-targeted emails, expert insights, and a robust marketing CRM that supports business scaling and increased sales. Seamlessly integrated with Shopify's online store and POS, Mailchimp simplifies the connection between your marketing efforts and sales operations. Users can launch email automations such as abandoned cart reminders, welcome messages, and customer re-engagement campaigns effortlessly. The app features an accessible Content Studio, allowing for easy reuse of creative assets across multiple channels. With AI-driven tools like Content Optimizer, Mailchimp helps you refine your copy and imagery to better resonate with your audience. Additionally, the platform offers a suite of analytics and insights drawn from millions of industry campaigns, enabling data-driven decisions that enhance marketing effectiveness. Pre-built pop-up forms and landing pages facilitate quick deployment, making it easier than ever to capture leads and engage with your audience.

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A/b testing

Email automation

Landing pages

Custom templates

Campaign types

Data insights

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AfterShip Email Marketing,SMS

$11-$179 / Month

6.6

2,505 Reviews

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Email & SMS automation tools that convert more customers Show more

Automizely Email Marketing & SMS offers a comprehensive suite of world-class sales and marketing tools through a single, user-friendly portal. The app is designed to enhance marketing strategies with minimal effort, providing merchants with innovative features like AI-driven product recommendations, countdown timers, and promotional bars. These features work seamlessly alongside robust email and SMS marketing capabilities to craft interactive experiences that boost sales. The platform includes personalized, automated email flows that respond to customer shopping behaviors, along with pre-built templates for emails, SMS, and conversion-focused popups such as spin wheels. Additionally, users can effortlessly conduct A/B tests and monitor performance through a consolidated dashboard. With an integrated CRM for meaningful customer segmentation, Automizely combines the functionality of multiple marketing apps into one powerful, no-code platform.

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Countdown timers

Pre-built templates

Automated email flows

Ai product recommendations

A/b testing

Promotional bars

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Boardroom: AI Toolkit

$24-$99 / Month

9.2

32 Reviews

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Use AI to find keywords, write blogs, and grow organic traffic Show more

Boardroom SEO & Data Analytics is a comprehensive e-commerce toolkit designed to simplify and enhance your digital marketing efforts. With its intuitive, user-friendly interface, the app allows you to effortlessly research unlimited keywords and create SEO-friendly blog posts, driving more organic traffic to your site. By integrating your data sources, Boardroom automates complex reports and key metric calculations, providing a streamlined view of your business's performance. The platform's AI-driven analytics offer actionable recommendations, helping you grow and optimize your strategies efficiently. Equipped with a powerful CRM, you can track customer lifetime value, segment audiences, and uncover purchasing habits to craft personalized marketing campaigns. As an all-in-one solution, Boardroom combines the functionality of multiple apps, becoming your personal consultant to solve problems, save time, and improve decision-making. Embrace AI-powered e-commerce tools to unlock growth opportunities and achieve your business goals with ease.

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Multi-store analytics

Automated reports

Ai keyword research

Seo-friendly blogging

Key metric calculations

Data-driven recommendations

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EcoReturns‑ AI Handles Returns

$19-$89 / Month

8.4

121 Reviews

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Automate Returns, Exchanges, Credits & Lower refunds with AI Show more

EcoReturns is an innovative AI-powered app designed for Shopify merchants, focusing on streamlining and automating the returns and exchange process. With features like a highly configurable return portal, customizable return policies, and branded notifications, it helps businesses reduce refunds and fraud efficiently. The app facilitates a smooth transition for users migrating from other platforms like Loop Returns, Aftership, and others. It enhances the customer experience by automating RMAs, generating shipping labels, and scheduling pickups to reduce turnaround time. Additionally, EcoReturns offers inbuilt discounted shipping labels or the flexibility to connect with your own shipping provider. Leveraging AI tools, the app not only prevents returns and reduces Return to Origin (RTO) rates but also aims to boost profitability. With integrations to various ERP, CRM, and shipping solutions, along with a ChatGPT-powered chatbot, EcoReturns ensures a comprehensive and delightful post-purchase journey for customers.

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Fraud prevention

Api integrations

Shipping labels

Automate returns

Automation rules

Post-purchase experience

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Re:amaze AI Chat Helpdesk

$29-$899 / Month

(4.4/5)

184 Reviews

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Convert more customers w/ AI powered helpdesk and live chat Show more

Reamaze Live Chat Helpdesk CRM is a robust platform designed to enhance customer engagement and drive business growth. It leverages AI chatbots and live chat tools optimized for sales, helping turn potential shoppers into loyal, repeat buyers. The app offers a unified helpdesk inbox and CRM, seamlessly integrating conversations from various sources like email, social media, SMS, and voice calls, and mapping them to orders, revenue, returns, and reviews. Reamaze allows businesses to manage and modify Shopify orders directly within customer support chats, streamlining operations. With AI-driven automation, teams can create responses, write FAQ articles, build chatbots, and summarize interactions efficiently. Additionally, businesses can automate standard tasks to save time and utilize features like satisfaction surveys, status pages, and push notifications to keep customers engaged and informed. Overall, Reamaze empowers teams to work smarter and faster, ensuring a seamless and personalized customer experience.

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Push notifications

Automations

Order management

Ai chatbots

Content generation

Unified inbox

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edrone: Email, SMS & WhatsApp

$1200-$120 / Month

9.1

11 Reviews

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CRM and marketing automation for e-commerce Show more

edrone is an innovative app specifically crafted for the e-commerce sector, providing a robust and intuitive platform to enhance online business performance rapidly. With over 20 automation scenarios, it offers a comprehensive suite of tools, including SMS campaigns, pop-ups, and banners, to effortlessly boost customer engagement and sales. A standout feature is the Mobile Voice Search Widget, which dramatically shortens the conversion path, transforming it from minutes into mere seconds, thereby enhancing user experience. The system excels in automatically collecting and analyzing user behavior data, enabling businesses to create personalized marketing campaigns that enhance reach and customer retention. Among its offerings is an AI-powered newsletter creator, ensuring captivating content delivery to your audience. edrone's automation capabilities include rescuing abandoned shopping carts, aiming to maximize potential sales. Overall, this app is a powerful ally for any e-commerce venture seeking to optimize its digital footprint and operational efficiency.

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Personalized campaigns

Sms campaigns

Banners

Pop-ups

Data analysis

Automation scenarios

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Winehub Commerce

$199-$499 / Month

9.1

13 Reviews

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Wine Club subscriptions and membership management Show more

Winehub Commerce is a dynamic platform tailored for the online wine and beverage market, offering robust tools to enhance your sales and customer engagement. With Winehub, you can effortlessly set up wine club subscriptions that feature flexible options, including fixed case selections or customizable choices, alongside tailored delivery schedules and seamless automated re-billing. The app empowers you to establish diverse membership tiers, enabling you to entice your customers with exclusive benefits according to their engagement levels. Additionally, Winehub offers advanced product allocation functionalities to reserve premium offerings for your loyal clients, alongside a referral program to reward customers who introduce your brand to others. Leveraging a sophisticated meta-field system tailored for the wine and beverage industry, Winehub ensures rich product data accessibility that enhances customer experience and market segmentation. These features seamlessly integrate with your CRM platforms, enabling you to maintain insightful customer relations and streamlined communication. Explore the full potential of Winehub Commerce on our website, where our terms of service are also available.

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Customer segmentation

Crm integration

Referral programs

Membership tiers

Wine club subscriptions

Curated delivery frequencies

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LimeChat: WhatsApp Support+AI

$199-$699 / Month

9.1

48 Reviews

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Build AI-driven WhatsApp journeys. Market & convert on chat! Show more

LimeChat: WhatsApp Support+AI is a powerful tool that large brands trust to enhance customer retention and engagement through WhatsApp. This innovative app shifts repeat revenue streams from conventional Meta ads to the efficiency of WhatsApp by utilizing features like broadcasts, customer journeys, and abandoned checkout messaging. With its GPT-powered chatbots, LimeChat optimizes customer support, allowing businesses to scale operations without the need for additional staff. The app stands out due to its spam-free marketing approach and compliance with major standards such as GDPR, SOC2, and ISO27001, ensuring data security and privacy. LimeChat also provides hands-on support with dedicated WhatsApp experts and boasts comprehensive CRM integration for seamless communication across multiple platforms. Through AI-powered analytics, businesses gain insightful metrics on Return on Advertising Spend (RoAS), conversions, Customer Satisfaction (CSAT), and Net Promoter Score (NPS).

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Customer journeys

Abandoned cart messages

Ai-driven whatsapp commerce

Gpt chatbots

Spam-free marketing

Whatsapp selling

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ShopFlex Workflow Automation

$9.99-$139.99 / Month

6.7

10 Reviews

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Drive sales & operation efficiency with automation Show more

ShopFlex Workflow Automation is an innovative tool designed to transform your e-commerce operations through a comprehensive suite of customizable workflows. This app streamlines processes ranging from marketing and inventory management to shipping, fulfillment, and customer service. With features like CRM, auto tagging, and user journey optimization, ShopFlex enhances efficiency and boosts sales. It integrates seamlessly with popular platforms such as Shopify, TikTok, and Amazon, allowing for hassle-free automation. Ready-made templates and unlimited triggers and actions simplify the automation process, while its robust capabilities in managing multiple stores make operations smooth and cohesive. Whether dealing with chargeback disputes, social media posting, or return management, ShopFlex ensures every aspect of your e-commerce business is covered and optimized.

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Customizable workflows

Marketing automation

Multiple store management

Inventory management

Review management

Return management

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Vaultik Business

$150 / Month

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Generate 3D Digital Certificates of Authenticity and Ownership Show more

Vaultik Business is a groundbreaking app that harnesses patented blockchain technology to create 3D Digital Certificates of Authenticity and Ownership, along with Digital Product Passports. By seamlessly integrating these features, it fortifies connections between brands and their customers, enhancing CRM systems and facilitating more personalized interactions. This innovative approach not only reduces operational costs but also boosts revenue through strategic upselling and cross-selling. Vaultik Business extends benefits beyond the point of sale by providing product warranties, insurance protection, and enriched customer engagement experiences. With tools to oversee orders and efficiently manage products transferred to Vaultik Business, it offers a streamlined operational experience. Furthermore, the Vaultik Widget can be easily installed on your e-commerce platform, ensuring seamless integration and functionality.

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Customer engagement

Widget installation

Insurance protection

Cost reduction

3d certificates

Blockchain auth

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Focal Live Chat & Helpdesk

8.2

2 Reviews

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Boost sales and support with integrated Live Chat and CRM Show more

Focal Live Chat & Helpdesk is a comprehensive app designed to streamline customer support across multiple platforms. This versatile tool offers a centralized live chat support dashboard, integrating with various channels like WhatsApp, Facebook, Line, SMS, Telegram, and Emails, making it an all-in-one helpdesk solution for Shopify stores. By automating repetitive tasks, the app saves valuable time and enhances efficiency, allowing teams to focus on more complex customer interactions. Users can effortlessly manage all interactions from a single dashboard, empowering teams to engage effectively with customers and improve the overall shopping experience. Real-time reporting and status updates provide valuable insights into each conversation, enabling businesses to refine their customer service strategies continually. With its live chat widget and omnichannel support, Focal Live Chat & Helpdesk ensures instant customer engagement and a seamless support experience.

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Real-time communication

Task automation

Omnichannel support

Unified dashboard

Reporting & analytics

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Chatlake: Live Chat & Helpdesk

Live Chat & Multi-channel HelpDesk with CRM features Show more

Chatlake: Live Chat & Helpdesk is a versatile communication platform designed to streamline customer interactions across various channels, making it more than just a simple live chat tool. By integrating email, WhatsApp, Messenger, Twitter, and more, it enables businesses to manage all customer conversations in a single, seamless interface. This comprehensive solution allows for efficient issue resolution by providing unlimited agent access to a complete history of communications. Additionally, Chatlake enhances productivity with features like response templates, automated workflows, and chatbot integrations, all available right out of the box. It supports a wide range of platforms including Email, Messenger, Twitter, Instagram, Telegram, Line, and SMS, ensuring no customer touchpoint is overlooked. The app also offers customizable attributes, allowing businesses to handle data management tailored to their specific needs. With its robust capabilities, Chatlake serves as a powerful tool for eCommerce and other enterprises seeking to elevate their customer service operations.

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Automated workflows

Live chat

Chatbot integration

Unlimited agents

Multi-channel helpdesk

Crm features

tawk.to Live Chat

(3.1/5)

93 Reviews

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Monitor and chat with site visitors in real time. Show more

The tawk.to Live Chat app is a powerful tool designed for Shopify users to enhance customer interaction and support. It enables seamless communication with visitors through unlimited messaging, ticketing, and agent seats, ensuring you never miss a sales opportunity. Compatible with iOS, Android, Windows, and Mac OSX, this app allows you to stay connected with customers no matter where you are. The integration of CRM, a knowledge base, and a ticketing system ensures real-time support for visitors at critical decision points. You can view and manage Shopify orders directly within chats and tickets, personalize greetings based on visitor behavior, and utilize shortcut message templates for quick responses. The app's CRM also allows managing unlimited customers and organizations efficiently. For any assistance, the 24/7 support team is just a chat away, ready to support you round the clock.

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Crm integration

Order management

Ticketing system

Real-time chat

Knowledge base

Canned responses

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DesignO

$149-$299 / Month

8.2

7 Reviews

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A Plug-n-Play Online Design Tool Show more

DesignO is a robust web-to-print application designed to streamline the process of creating and selling customized merchandise and print products online. Featuring an intuitive design tool, it empowers users to effortlessly create personalized designs. The app includes a comprehensive admin panel that simplifies order and print workflow management, enabling businesses to operate more efficiently. Seamlessly integrating with Shopify, DesignO allows merchants to list and sell their custom products directly through their Shopify storefronts. Beyond Shopify, the app is versatile, offering integration capabilities with various eCommerce platforms, ERPs, CRMs, and legacy applications. Its fully responsive online design tool ensures a smooth design experience across all devices, and features like file upload and a form-based editor enhance user convenience, making DesignO a versatile choice for businesses looking to expand their web-to-print offerings.

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Shopify integration

Easy-to-use design tool

Comprehensive admin panel

Order workflow management

Print workflow management

Sell personalized merchandise

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AirScout

$25 / Month

8.2

1 Reviews

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Import orders to Airtable and create Email & Slack automation Show more

AirScout is a powerful tool that integrates seamlessly with Airtable to import vital sales and retention opportunities, enhancing your ability to maximize customer engagement and recovery. More than just a basic connection, AirScout tracks abandoned checkouts, VIP lifetime spending, repeat customers, and tagged product alerts, providing invaluable insights in real-time. With its dynamic features, you can visualize customer and cart data instantaneously, turning raw data into actionable intelligence. The app enables you to create tailored email alerts and Slack bot notifications, ensuring prompt action on critical customer events and helping recover lost sales. It is especially beneficial for call center services focusing on abandoned checkouts, offering streamlined, automated solutions that optimize workflow efficiency. By allowing automation of emails and workflows in Airtable, AirScout simplifies complex data management tasks, empowering businesses to focus on strategic growth.

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Workflow automation

Email automation

Data visualization

Import orders

Real-time data

Customer alerts

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ECAI

8.2

1 Reviews

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LINEを活用し新規の販売数アップ、対応コストの削減に貢献します。 Show more

ECAI is an innovative application designed to enhance the capabilities of your official LINE account, offering features that go beyond standard functionalities. It helps businesses increase sales and customer retention by utilizing purchase data, surveys, and diagnostic tools to understand customers' preferences and purchasing history. With this valuable insight, ECAI enables the delivery of personalized messages tailored to each customer, thereby boosting engagement and sales performance. The app seamlessly integrates LINE information with Shopify customer data using email addresses as a trigger, allowing businesses to send "cart abandonment messages" via LINE to customers who have opted in. Additionally, ECAI supports advanced marketing strategies through step-by-step message distribution based on purchase data and dynamic rich menu switching. The app further aids team collaboration with tagging, flagging, assigning team members, and memo functionalities and enhances CRM efficiency with pre-written templates and scheduled individual messaging capabilities.

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Personalized messages

Template messages

Line integration

Abandoned cart messages

Step-by-step messaging

Rich menu switching

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Revamp CRM for B2B wholesale

$9-$28 / Month

(2.7/5)

9 Reviews

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Follow-up on your sales, Analyze your marketing and segments. Show more

Revamp CRM for B2B Wholesale is a robust platform designed to help businesses enhance customer relationships and boost sales. Tailored especially for the cosmetics industry, it has proven effective in increasing repeated order rates. This app centralizes all customer information—whether B2B or B2C—such as orders, notes, tags, tasks, and custom fields, into one unified system. Seamlessly integrating with Shopify for two-way tag synchronization, it also extends functionalities via Zapier. The app empowers sales teams to streamline their activities while collecting customer feedback and tracking performance. With features like RFM classification and insights into forecasted next order dates, it provides actionable intelligence to help businesses make informed decisions. The application offers over 40 segmentation data points, providing users with comprehensive tools for targeted marketing and enhancing customer engagement.

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Customer segmentation

Zapier integration

Central customer database

Two-way shopify sync

Manage sales activities

Customer feedback collection

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Aide AI Support Automation

$300-$800 / Month

8.2

2 Reviews

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Fully Automate Support Workflows and Question Answering Show more

Aide AI Support Automation is a versatile application designed to streamline customer service processes and enhance support efficiency. By utilizing AI, Aide helps in extracting valuable customer insights and automating various repetitive tasks such as order tracking, returns, and exchanges. The app empowers support agents by providing intelligent suggestions and using stored knowledge to automatically address common inquiries. It meticulously analyzes customer messages to identify potential automation opportunities, equipping users with the necessary tools to configure and optimize workflows. Aide enables automation of knowledge-based question answering while adhering to store policies for returns and exchanges. It also offers ongoing AI-driven insights and recommendations to continuously improve support operations. With CRM and API integrations, Aide facilitates seamless data access and action execution, making it an indispensable tool for modern customer service teams.

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Order tracking automation

Customer insights

Crm integrations

Api integrations

Returns automation

Automate support workflows

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スマホアプリを活用した販促CRMなら‑ OTEGARU

$330 / Month

3 Reviews

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コアファンとの関係性を深めていくためのスマホ施策 Show more

OTEGARU is a versatile CRM app designed for iOS and Android that simplifies the management and operation of mobile applications. Aimed at enhancing user experience, it offers a variety of customizable designs to make store products more appealing within the app. The app minimizes the workload associated with updates and design creations, making it incredibly user-friendly. It also supports native integration with ChannelTalk, allowing for seamless chat functionalities. OTEGARU utilizes QR codes to strategically drive app downloads, and includes support services aimed at increasing downloads, optimizing in-app KPI design, boosting sales, and enhancing branding. Additionally, it enables businesses to utilize push notifications and other CRM features for effective customer retention and sales promotion. With OTEGARU, businesses can efficiently offer and manage smartphone apps tailored for regular store users.

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Sales boost

Core fan engagement

Repeat purchase campaigns

Marketing initiatives

Easy app operation

App updates

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EdgeCTP

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7 essential trading tools in 1 cloud-based solution Show more

EdgeCTP is a comprehensive trading platform specifically designed to streamline operations for start-ups and small businesses dealing in physical goods, both domestically and internationally. This all-in-one cloud solution offers a robust suite of features including CRM, stock control, invoicing, delivery notes, and shipping management to optimize your trade workflows. It also includes sales and purchase workflows, ensuring efficient transaction management, and integrates seamlessly with popular accounting software for easy financial tracking. One of the standout features is its product classification system, which uses HS6 and tariff codes to ensure accurate duties and taxes are calculated during global trade. EdgeCTP also provides a landed cost calculator that allows overseas buyers to see the total cost of goods upfront, effectively eliminating surprises related to customs duties and taxes. Furthermore, with its restricted party screening tool, you can ensure complete compliance with international trade regulations, providing peace of mind when shipping goods globally. Accessible from anywhere, EdgeCTP aims to save businesses valuable time and money by consolidating essential trade functions into one efficient platform.

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Crm integration

Shipping management

Purchase orders

Delivery notes

Stock control

Invoicing

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Shopify Crm apps

Related Categories

Price

Based on reviews

Showing 1 to 20 of 74 Apps

Mailchimp Email SMS Marketing

AfterShip Email Marketing,SMS

Boardroom: AI Toolkit

EcoReturns‑ AI Handles Returns

Re:amaze AI Chat Helpdesk

edrone: Email, SMS & WhatsApp

Winehub Commerce

LimeChat: WhatsApp Support+AI

ShopFlex Workflow Automation

Vaultik Business

Focal Live Chat & Helpdesk

Chatlake: Live Chat & Helpdesk

tawk.to Live Chat

DesignO

AirScout

ECAI

Revamp CRM for B2B wholesale

Aide AI Support Automation

スマホアプリを活用した販促CRMなら‑ OTEGARU

EdgeCTP