Shopify Crm apps 2025

Mailchimp Email SMS Marketing

$13-$350 / Month

9.2

840 Reviews

Drive traffic and sales with email, SMS, and automation Show more

Mailchimp: Email Marketing is an intuitive platform designed for entrepreneurs looking to enhance their brand visibility and grow their business through strategic email marketing and automation. The app offers precision-targeted emails, expert insights, and a robust marketing CRM that supports business scaling and increased sales. Seamlessly integrated with Shopify's online store and POS, Mailchimp simplifies the connection between your marketing efforts and sales operations. Users can launch email automations such as abandoned cart reminders, welcome messages, and customer re-engagement campaigns effortlessly. The app features an accessible Content Studio, allowing for easy reuse of creative assets across multiple channels. With AI-driven tools like Content Optimizer, Mailchimp helps you refine your copy and imagery to better resonate with your audience. Additionally, the platform offers a suite of analytics and insights drawn from millions of industry campaigns, enabling data-driven decisions that enhance marketing effectiveness. Pre-built pop-up forms and landing pages facilitate quick deployment, making it easier than ever to capture leads and engage with your audience.

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A/b testing

Email automation

Landing pages

Custom templates

Campaign types

Data insights

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EcoReturns: AI powered Returns

$19-$89 / Month

9.2

132 Reviews

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Automate Returns, Exchanges, Credits & Lower refunds with AI Show more

EcoReturns is an innovative AI-powered app designed for Shopify merchants, focusing on streamlining and automating the returns and exchange process. With features like a highly configurable return portal, customizable return policies, and branded notifications, it helps businesses reduce refunds and fraud efficiently. The app facilitates a smooth transition for users migrating from other platforms like Loop Returns, Aftership, and others. It enhances the customer experience by automating RMAs, generating shipping labels, and scheduling pickups to reduce turnaround time. Additionally, EcoReturns offers inbuilt discounted shipping labels or the flexibility to connect with your own shipping provider. Leveraging AI tools, the app not only prevents returns and reduces Return to Origin (RTO) rates but also aims to boost profitability. With integrations to various ERP, CRM, and shipping solutions, along with a ChatGPT-powered chatbot, EcoReturns ensures a comprehensive and delightful post-purchase journey for customers.

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Fraud prevention

Api integrations

Shipping labels

Automate returns

Automation rules

Post-purchase experience

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AfterShip Email Marketing,SMS

$11-$179 / Month

7.6

2,138 Reviews

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Email & SMS automation tools that convert more customers Show more

Automizely Email Marketing & SMS offers a comprehensive suite of world-class sales and marketing tools through a single, user-friendly portal. The app is designed to enhance marketing strategies with minimal effort, providing merchants with innovative features like AI-driven product recommendations, countdown timers, and promotional bars. These features work seamlessly alongside robust email and SMS marketing capabilities to craft interactive experiences that boost sales. The platform includes personalized, automated email flows that respond to customer shopping behaviors, along with pre-built templates for emails, SMS, and conversion-focused popups such as spin wheels. Additionally, users can effortlessly conduct A/B tests and monitor performance through a consolidated dashboard. With an integrated CRM for meaningful customer segmentation, Automizely combines the functionality of multiple marketing apps into one powerful, no-code platform.

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Countdown timers

Pre-built templates

Automated email flows

Ai product recommendations

A/b testing

Promotional bars

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StoreCRM | LINE連携 | メール＋LINE配信

$30-$605 / Month

9.1

13 Reviews

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月額固定費無料&ノーリスクでスタート可能！日本発CRM/MA＆メルマガアプリだからサポートも安心！ Show more

StoreCRMは、日本発のマーケティングオートメーションアプリで、顧客情報や購買データをもとに最適なタイミングでメールを配信します。このアプリは無料で始められるのが特徴で、テストモードを利用して動作確認も可能です。メール配信シナリオやテンプレートが豊富に用意されており、顧客のLTVやCVRを最大化するための効率的なメールキャンペーンが実行できます。簡単に操作できる多機能なメールエディターにより、理想のメールを作成可能です。また、日本製のアプリのため、日本語でのサポート対応が可能で、無料ユーザーにも24時間365日のサポートを提供しています。独自ドメインのメールアドレスを使用することもでき、メールの信頼性を高めることができます。さらに、特定の顧客セグメントへの配信や詳細な解析データの確認も可能で、独自のシナリオ設定にも対応しています。

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Email personalization

Email campaigns

Abandoned cart

Comprehensive analytics

Welcome email

Birthday email

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SendPulse Email, SMS & Pop‑ups

$8-$13.44 / Month

9.1

3 Reviews

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Send emails, SMS, and more. Grow your list with pop-ups. Show more

SendPulse's "Email, SMS & Pop-ups" app is a robust marketing platform designed to help merchants effortlessly automate their marketing activities and enhance customer engagement. With over 130 pre-designed email templates and the option to create customized branded emails, businesses can easily launch newsletters and welcome campaigns. Beyond email marketing, SendPulse integrates a comprehensive set of marketing tools, including SMS campaigns and chatbots for WhatsApp, Instagram, and Facebook Messenger. The app also features pop-up and landing page builders, as well as a CRM and LMS, providing all necessary tools for effective marketing under one roof. Users can efficiently manage and grow their mailing lists with intuitive pop-ups and signup forms. The app facilitates the creation of automated campaigns across various channels, ensuring seamless communication with customers.

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Crm integration

Sms campaigns

Signup forms

Chatbot integration

Automated marketing

Newsletters

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Omni Hub オムニチャネル会員連携アプリ

$150 / Month

9.1

32 Reviews

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POSアプリ「スマレジ」と連携し、実店舗とECで会員情報をオムニチャネルで統合できる顧客一元化アプリです。 Show more

Omni Hub スマレジ会員連携アプリは、クラウドPOSサービスであるスマレジとShopify間で会員情報をスムーズに連携する便利なアプリです。Shopify Basicから利用可能で、Shopify Plus専用アプリではないため、多くの店舗で活用できます。このアプリを使えば、システム知識がなくても簡単な初期設定のみで実店舗とECの会員情報と売上情報の一元管理を実現します。また、会員情報の統合により、ウェブ上で完結する会員登録を促進し、店頭での登録率向上やCRMの強化を図ることができます。さらに、共通のポイントを発行することで、店舗とECでのオムニチャネルなポイントプログラムを簡単に運用できます。管理画面の指示に従って設定を行うだけで、会員情報の連携が実現し、すでにスマレジで会員情報を持っている場合は、具体的な利用開始手順も案内されます。一貫した顧客体験を提供したい店舗にとって理想的なソリューションです。

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Easy initial setup

Member data integration

Omni-channel synchronization

Point program management

Unified sales data

Improved crm

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NoteDesk ‑ AI CRM, ERP & Tasks

$19.99-$299 / Month

9.1

9 Reviews

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CRM To-Do List, task and Project Management for your Shop Show more

NoteDesk is a versatile application designed to streamline the management of your Shopify business. It offers a comprehensive suite of features to track and manage daily business operations effectively, including task creation, customer tracking, and project planning. With NoteDesk, all important notes and to-do lists are centralized, allowing for seamless management of projects and tasks. The app facilitates team collaboration by enabling task assignment to team members, along with setting deadlines and reminders to ensure timely completion of business processes. It also supports various business needs such as tracking refunds or returns, creating internal wikis, and managing CRM activities. Additionally, NoteDesk is tailored to accommodate specialized functions like influencer outreach, handling customized orders, and managing handmade orders. By providing notifications and reminders, NoteDesk helps ensure that all aspects of your Shopify store are managed efficiently.

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Team management

Track returns

Create tasks

Track customers

Plan projects

Manage notes

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JivoChat: Live Chat & WhatsApp

$29 / Month

7.7

108 Reviews

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Omnichannel Live Chat with WhatsApp and Marketing Solutions Show more

JivoChat: Live Chat & WhatsApp is a comprehensive communication app designed to enhance customer engagement and streamline interactions across multiple platforms. This powerful tool seamlessly integrates live chat features on your website and connects with WhatsApp, allowing businesses to provide instant support and address customer inquiries in real-time. The intuitive interface ensures ease of use, empowering support teams to manage multiple conversations simultaneously. JivoChat offers customizable chat widgets, automated responses, and detailed analytics to optimize your customer service experience. With its multilingual support and cross-platform compatibility, JivoChat enables businesses to reach a global audience effectively. Whether you're a small business or a large enterprise, this app provides the flexibility and scalability needed to elevate your customer communication strategies.

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Whatsapp integration

Integrated crm

Omnichannel chat

Marketing solutions

Inbox management

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tawk.to Live Chat

(3/5)

88 Reviews

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Monitor and chat with site visitors in real time. Show more

The tawk.to Live Chat app is a powerful tool designed for Shopify users to enhance customer interaction and support. It enables seamless communication with visitors through unlimited messaging, ticketing, and agent seats, ensuring you never miss a sales opportunity. Compatible with iOS, Android, Windows, and Mac OSX, this app allows you to stay connected with customers no matter where you are. The integration of CRM, a knowledge base, and a ticketing system ensures real-time support for visitors at critical decision points. You can view and manage Shopify orders directly within chats and tickets, personalize greetings based on visitor behavior, and utilize shortcut message templates for quick responses. The app's CRM also allows managing unlimited customers and organizations efficiently. For any assistance, the 24/7 support team is just a chat away, ready to support you round the clock.

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Crm integration

Order management

Ticketing system

Real-time chat

Knowledge base

Canned responses

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BSPK Clienteling and CRM

$299 / Month

8.2

1 Reviews

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Grow sales with an easy-to-use CRM and clienteling iOS app Show more

BSPK Clienteling and CRM is an innovative app designed to enhance every customer interaction, from online engagements to in-store purchases. By leveraging a dynamic visual clienteling solution, businesses can optimize their sales strategies through effective pre and post-purchase follow-up. The app's user-friendly interface centralizes customer information, making clienteling an enjoyable and efficient experience for sales teams. BSPK empowers businesses to transform customer experiences, fostering loyal brand advocates and personalizing each interaction. The app seamlessly syncs products, customers, and sales data to the BSPK iOS platform, enabling easy access to detailed client profiles and engagement histories. Users can curate visually rich content, including photos and videos, to boost customer engagement and facilitate informed sales strategies. BSPK ensures comprehensive support and training, helping teams elevate their strategies, increase sales, and deliver exceptional customer experiences.

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Sync products, customers

Detailed client profiles

Client engagement history

Curate rich visuals

Review sales metrics

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Channel Sales Chat Bot CRM

$36-$96 / Month

7.9

44 Reviews

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Provide a VIP Concierge service through live chat, CRM, and AI Show more

Channel AI Live Chat Inbox CRM is a comprehensive solution designed to revolutionize customer interaction and enhance brand loyalty. By leveraging advanced AI tools and chatbots, the app efficiently manages and reduces repetitive inquiries, saving valuable time and resources. Its unlimited live chat and team chat features enable businesses to provide swift and cost-effective customer support. Furthermore, the powerful CRM capabilities allow for precise audience segmentation and personalized marketing campaigns. Channel Talk transforms one-time visitors into regular customers by facilitating seamless communication and engagement. With customizable chat widgets tailored to fit any brand's aesthetic, businesses can easily integrate and enhance their customer service experience. Choose Channel AI today to streamline your customer interactions and grow your brand's presence.

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Customizable chat widget

Unlimited live chat

Team chat

Ai agent alf

Customer relationship management

Marketing & chatbots

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HubSpot

$1300-$4300 / Month

(1/5)

4 Reviews

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Sync store data and run powerful sales and marketing campaigns Show more

HubSpot for Shopify is a powerful integration tool that merges your Shopify online store data with HubSpot’s Smart CRM, marketing automation, and customer service platforms. This seamless connection allows you to transform your store data into valuable sales and marketing insights, providing a comprehensive view of each customer. With HubSpot, you can effortlessly sync Shopify customers, products, and orders, enabling the creation of targeted audience segments and automated marketing campaigns. The app also offers out-of-the-box reports to help you track and optimize your store’s performance. By segmenting your data, personalizing interactions, and automating processes, HubSpot for Shopify enhances your ability to understand and engage with your customers effectively. This integration ensures that your sales and marketing strategies are data-driven, personalized, and efficient.

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Generate reports

Automate campaigns

Sync store data

Segment customers

Create audience segments

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weclapp

6.2

3 Reviews

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All-in-One cloud ERP software to manage your entire company Show more

Weclapp is a comprehensive, intelligent software solution designed to streamline your e-commerce operations with a focus on automation and efficiency. It integrates essential functions such as merchandise and warehouse management, payment processing, and CRM, alongside seamless connectivity to popular shop systems and marketplaces. With features like automated order import, status feedback, and stock updates, it ensures your online store is always up-to-date and running smoothly. Bidirectional synchronization allows for easy management of products, images, and customer data across platforms. Weclapp's multichannel capabilities enable you to handle multiple shops simultaneously, further enhancing your business flexibility. Ideal for businesses looking to optimize their e-commerce processes, Weclapp supports you in achieving greater operational efficiency and customer satisfaction.

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Automated order import

Multichannel management

Status feedback

Bidirectional product sync

Automated stock update

Bidirectional customer transfer

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EngageBay CRM

8.2

1 Reviews

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EngageBay is an integrated marketing, CRM & service software. Show more

EngageBay CRM is a robust tool that integrates effortlessly with Shopify to sync orders, products, and customer information seamlessly. It empowers businesses to enhance customer engagement through personalized emails, SMS, and targeted calls, ensuring effective communication. With its advanced features, you can nurture leads using tailored email sequences, drip campaigns, and behavior-based triggers, which help in converting prospects into loyal customers. The platform supports web tracking to provide insights into user web history and events, facilitating informed decision-making. Additionally, EngageBay CRM enables businesses to maintain a dynamic social media presence through scheduled posts, helping to engage with audiences more consistently. It also streamlines marketing automation, making follow-up processes efficient and saving valuable time. Furthermore, it provides a comprehensive view of customer interactions, ensuring superior customer support services by documenting every touchpoint smoothly.

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Sync orders

Personalized communication

Drip campaigns

Sync contacts

Web tracking

Email sequences

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AirScout

$25 / Month

8.2

1 Reviews

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Import orders to Airtable and create Email & Slack automation Show more

AirScout is a powerful tool that integrates seamlessly with Airtable to import vital sales and retention opportunities, enhancing your ability to maximize customer engagement and recovery. More than just a basic connection, AirScout tracks abandoned checkouts, VIP lifetime spending, repeat customers, and tagged product alerts, providing invaluable insights in real-time. With its dynamic features, you can visualize customer and cart data instantaneously, turning raw data into actionable intelligence. The app enables you to create tailored email alerts and Slack bot notifications, ensuring prompt action on critical customer events and helping recover lost sales. It is especially beneficial for call center services focusing on abandoned checkouts, offering streamlined, automated solutions that optimize workflow efficiency. By allowing automation of emails and workflows in Airtable, AirScout simplifies complex data management tasks, empowering businesses to focus on strategic growth.

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Workflow automation

Email automation

Data visualization

Import orders

Real-time data

Customer alerts

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Aide AI Support Automation

$300-$800 / Month

8.2

2 Reviews

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Fully Automate Support Workflows and Question Answering Show more

Aide AI Support Automation is a versatile application designed to streamline customer service processes and enhance support efficiency. By utilizing AI, Aide helps in extracting valuable customer insights and automating various repetitive tasks such as order tracking, returns, and exchanges. The app empowers support agents by providing intelligent suggestions and using stored knowledge to automatically address common inquiries. It meticulously analyzes customer messages to identify potential automation opportunities, equipping users with the necessary tools to configure and optimize workflows. Aide enables automation of knowledge-based question answering while adhering to store policies for returns and exchanges. It also offers ongoing AI-driven insights and recommendations to continuously improve support operations. With CRM and API integrations, Aide facilitates seamless data access and action execution, making it an indispensable tool for modern customer service teams.

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Order tracking automation

Customer insights

Crm integrations

Api integrations

Returns automation

Automate support workflows

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Metrilo Growth Platform

$119-$299 / Month

8.2

3 Reviews

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Instant ecommerce analytics, powerful CRM and email marketing Show more

Metrilo Growth Platform is an advanced tool designed specifically for modern ecommerce brand owners, providing comprehensive analytics and insights to enhance marketing and sales strategies. It empowers businesses by uncovering untapped opportunities with its robust analytics tools, helping them optimize marketing efforts and elevate their brand presence. The platform features built-in customer engagement tools to create premium experiences, boosting brand loyalty and driving repeat sales. Its customer database offers deep behavior insights, giving brands the power to make informed, data-driven decisions. Metrilo also includes integrated email marketing functionality, making customer data readily available for impactful campaigns. Additionally, the platform focuses on advanced customer retention analysis, allowing businesses to maximize customer value and foster lasting relationships. With Metrilo, your brand can grow through smart data use and enhanced customer retention strategies.

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Email marketing

Behavior insights

Customer database

Retention analysis

Ecommerce analytics

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Winehub Commerce

$199-$499 / Month

8.2

15 Reviews

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Wine Club subscriptions and membership management Show more

Winehub Commerce is a dynamic platform tailored for the online wine and beverage market, offering robust tools to enhance your sales and customer engagement. With Winehub, you can effortlessly set up wine club subscriptions that feature flexible options, including fixed case selections or customizable choices, alongside tailored delivery schedules and seamless automated re-billing. The app empowers you to establish diverse membership tiers, enabling you to entice your customers with exclusive benefits according to their engagement levels. Additionally, Winehub offers advanced product allocation functionalities to reserve premium offerings for your loyal clients, alongside a referral program to reward customers who introduce your brand to others. Leveraging a sophisticated meta-field system tailored for the wine and beverage industry, Winehub ensures rich product data accessibility that enhances customer experience and market segmentation. These features seamlessly integrate with your CRM platforms, enabling you to maintain insightful customer relations and streamlined communication. Explore the full potential of Winehub Commerce on our website, where our terms of service are also available.

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Customer segmentation

Crm integration

Referral programs

Membership tiers

Wine club subscriptions

Curated delivery frequencies

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SegMetrics

$197-$397 / Month

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Improve the ROI on Your Marketing Funnels Show more

SegMetrics is a powerful analytics tool designed to bring clarity to your marketing data without the hassle. Tailored for marketers by marketers, it provides in-depth insights into the origins and behaviors of your leads, helping you determine the true value of your marketing efforts. By integrating seamlessly with your CRM, merchant accounts, and a variety of marketing tools, SegMetrics ensures that you receive accurate and trustworthy data for better revenue and lead reporting. Its ability to automatically consolidate data from various platforms means you can spend less time deciphering numbers and more time making strategic decisions. This app helps you identify and focus on the key performance indicators (KPIs) that matter the most to your marketing funnels, empowering you to optimize and measure the effectiveness of your campaigns with precision.

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Data integration

Lead source tracking

Kpi monitoring

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ShopFlex Workflow Automation

$9.99-$139.99 / Month

6.7

10 Reviews

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Drive sales & operation efficiency with automation Show more

ShopFlex Workflow Automation is an innovative tool designed to transform your e-commerce operations through a comprehensive suite of customizable workflows. This app streamlines processes ranging from marketing and inventory management to shipping, fulfillment, and customer service. With features like CRM, auto tagging, and user journey optimization, ShopFlex enhances efficiency and boosts sales. It integrates seamlessly with popular platforms such as Shopify, TikTok, and Amazon, allowing for hassle-free automation. Ready-made templates and unlimited triggers and actions simplify the automation process, while its robust capabilities in managing multiple stores make operations smooth and cohesive. Whether dealing with chargeback disputes, social media posting, or return management, ShopFlex ensures every aspect of your e-commerce business is covered and optimized.

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Customizable workflows

Marketing automation

Multiple store management

Inventory management

Review management

Return management

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Shopify Crm apps

Related Categories

Price

Based on reviews

Showing 1 to 20 of 76 Apps

Mailchimp Email SMS Marketing

EcoReturns: AI powered Returns

AfterShip Email Marketing,SMS

StoreCRM | LINE連携 | メール＋LINE配信

SendPulse Email, SMS & Pop‑ups

Omni Hub オムニチャネル会員連携アプリ

NoteDesk ‑ AI CRM, ERP & Tasks

JivoChat: Live Chat & WhatsApp

tawk.to Live Chat

BSPK Clienteling and CRM

Channel Sales Chat Bot CRM

HubSpot

weclapp

EngageBay CRM

AirScout

Aide AI Support Automation

Metrilo Growth Platform

Winehub Commerce

SegMetrics

ShopFlex Workflow Automation