Shopify Crm apps 2026

Mailchimp Email SMS Marketing

$13-$350 / Month

9.1

942 Reviews

Drive traffic and sales with email, SMS, and automation Show more

Mailchimp: Email Marketing is an intuitive platform designed for entrepreneurs looking to enhance their brand visibility and grow their business through strategic email marketing and automation. The app offers precision-targeted emails, expert insights, and a robust marketing CRM that supports business scaling and increased sales. Seamlessly integrated with Shopify's online store and POS, Mailchimp simplifies the connection between your marketing efforts and sales operations. Users can launch email automations such as abandoned cart reminders, welcome messages, and customer re-engagement campaigns effortlessly. The app features an accessible Content Studio, allowing for easy reuse of creative assets across multiple channels. With AI-driven tools like Content Optimizer, Mailchimp helps you refine your copy and imagery to better resonate with your audience. Additionally, the platform offers a suite of analytics and insights drawn from millions of industry campaigns, enabling data-driven decisions that enhance marketing effectiveness. Pre-built pop-up forms and landing pages facilitate quick deployment, making it easier than ever to capture leads and engage with your audience.

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A/b testing

Email automation

Landing pages

Custom templates

Campaign types

Data insights

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Rivet

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Simplify fan engagement and email marketing with one tool Show more

Rivet is a dynamic fan management platform designed to help you identify and engage with your most dedicated fans by offering exclusive content and perks. By integrating your Shopify data into Rivet's CRM, the app provides a comprehensive view of your fans' behaviors and purchase history, enabling you to craft targeted marketing campaigns that effectively drive sales. Rivet empowers you to transform your biggest supporters into loyal customers, enhancing your ability to build strong, monetizable fan communities. The platform's tools allow for customer segmentation based on purchase activity, ensuring personalized and relevant outreach. With an intuitive email marketing tool and builder, Rivet facilitates easy communication with different customer segments. Ultimately, Rivet is designed to boost your revenue while fostering lasting connections with your fan base.

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Shopify integration

Customer segmentation

Email builder

Fan management

Exclusive content

Personalized outreach

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Mercately AI on WhatsApp 24/7

8.2

2 Reviews

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Get more ecommerce sales with seamless WhatsApp integration Show more

Mercately ‑ Sell on WhatsApp is a dynamic app designed to transform your WhatsApp into an influential sales platform. By seamlessly reconnecting with customers over abandoned carts and sending various notifications, it significantly enhances the shopping experience and boosts your revenue. The app offers intuitive integration that simplifies managing your store while engaging in real-time chats. Enjoy the added benefits of chatbots, personalized campaigns, and a customer-focused CRM, ensuring each interaction is meaningful and productive. Ideal for leveraging modern e-commerce trends, Mercately empowers businesses to turn every conversation into a potential sale. Furthermore, it automates abandoned cart recovery and enables WhatsApp marketing, allowing you to send order confirmations, track orders, and provide COD notifications, effectively bringing more customers back.

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Personalized campaigns

Whatsapp marketing

Order notifications

Cart recovery

Chatbots

Customer crm

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Channel Sales Chat Bot CRM

$36-$120 / Month

7.9

43 Reviews

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Provide a VIP Concierge service through live chat, CRM, and AI Show more

Channel AI Live Chat Inbox CRM is a comprehensive solution designed to revolutionize customer interaction and enhance brand loyalty. By leveraging advanced AI tools and chatbots, the app efficiently manages and reduces repetitive inquiries, saving valuable time and resources. Its unlimited live chat and team chat features enable businesses to provide swift and cost-effective customer support. Furthermore, the powerful CRM capabilities allow for precise audience segmentation and personalized marketing campaigns. Channel Talk transforms one-time visitors into regular customers by facilitating seamless communication and engagement. With customizable chat widgets tailored to fit any brand's aesthetic, businesses can easily integrate and enhance their customer service experience. Choose Channel AI today to streamline your customer interactions and grow your brand's presence.

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Customizable chat widget

Unlimited live chat

Team chat

Ai agent alf

Customer relationship management

Marketing & chatbots

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SegMetrics

$197-$397 / Month

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Improve the ROI on Your Marketing Funnels Show more

SegMetrics is a powerful analytics tool designed to bring clarity to your marketing data without the hassle. Tailored for marketers by marketers, it provides in-depth insights into the origins and behaviors of your leads, helping you determine the true value of your marketing efforts. By integrating seamlessly with your CRM, merchant accounts, and a variety of marketing tools, SegMetrics ensures that you receive accurate and trustworthy data for better revenue and lead reporting. Its ability to automatically consolidate data from various platforms means you can spend less time deciphering numbers and more time making strategic decisions. This app helps you identify and focus on the key performance indicators (KPIs) that matter the most to your marketing funnels, empowering you to optimize and measure the effectiveness of your campaigns with precision.

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Data integration

Lead source tracking

Kpi monitoring

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Swan AI

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Customer Engagement Platform For Retailers Show more

Swan AI is an innovative app designed to streamline the management of your online business, allowing you to concentrate on growth rather than day-to-day operations. This app automates numerous crucial business tasks, making it easier to manage your workload efficiently. By sending targeted communications, Swan AI boosts customer retention, ensuring your audience stays engaged with your brand. The app also segments customers based on their behaviors, providing personalized experiences that enhance customer satisfaction and loyalty. With advanced tracking and analytics features, you can gain valuable insights from customer data, enabling you to make informed decisions that drive business success. Swan AI empowers businesses to operate smarter and expand faster by removing the complexities of everyday management.

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Order management

Customer management

Customer journeys

Automate inventory

Crm segments

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StoreCRM | LINE連携 | メール＋LINE配信

$30-$605 / Month

8.2

13 Reviews

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月額固定費無料&ノーリスクでスタート可能！日本発CRM/MA＆メルマガアプリだからサポートも安心！ Show more

StoreCRMは、日本発のマーケティングオートメーションアプリで、顧客情報や購買データをもとに最適なタイミングでメールを配信します。このアプリは無料で始められるのが特徴で、テストモードを利用して動作確認も可能です。メール配信シナリオやテンプレートが豊富に用意されており、顧客のLTVやCVRを最大化するための効率的なメールキャンペーンが実行できます。簡単に操作できる多機能なメールエディターにより、理想のメールを作成可能です。また、日本製のアプリのため、日本語でのサポート対応が可能で、無料ユーザーにも24時間365日のサポートを提供しています。独自ドメインのメールアドレスを使用することもでき、メールの信頼性を高めることができます。さらに、特定の顧客セグメントへの配信や詳細な解析データの確認も可能で、独自のシナリオ設定にも対応しています。

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Email personalization

Email campaigns

Abandoned cart

Comprehensive analytics

Welcome email

Birthday email

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FreightPOP

$15000 / Month

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Cloud-based shipping management for Shopify; simplifies logistics across platforms. Show more

FreightPOP is a comprehensive cloud-based shipping and transportation management app tailored for Shopify merchants. Designed to simplify logistics, it consolidates the management of all transportation modes, including parcel, LTL, FTL, ocean, rail, and air, onto a single platform. FreightPOP offers seamless integration with crucial tech stack components such as ERP, WMS, and CRM systems, while providing access to over 1,500 carriers. This integration not only saves merchants time but also allows them to reduce costs and enhance the efficiency and accuracy of their shipping processes. The app's user-friendly interface enables merchants to manage, track, and book shipments effortlessly. Key features like auto calculation of shipment details, rate shopping across different modes and carriers, and milestone tracking make FreightPOP an essential tool for modern businesses. Whether you're tracking inbound or outbound shipments, FreightPOP centralizes logistics tasks, helping businesses maintain a streamlined operation.

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Seamless integration

Book shipments

Track shipments

Rate shopping

Multi-mode management

1,500+ carriers

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Platformly: CRM & Marketing

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Skyrocket Your eCommerce With Marketing Automation Show more

Platformly: CRM & Marketing is a powerful tool designed to simplify marketing attribution by meticulously tracking customer interactions across various campaigns and channels. This app provides businesses with detailed insights into which marketing activities generate the most sales, helping to identify and foster loyal customer relationships and drive growth. By effortlessly integrating with Shopify, Platformly automatically imports customer and sales data, facilitating seamless data management. Users can access comprehensive customer reports, including metrics like customer lifetime value, offering a deeper understanding of customer behavior and preferences. Platformly empowers businesses to make data-driven decisions that optimize marketing strategies and maximize return on investment.

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Sales data import

Marketing attribution

Precise tracking

Customer reporting

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Miduoke

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All-channel cross-border electricity online customer system Show more

Miduoke Enterprise Edition is a comprehensive customer engagement solution that seamlessly integrates with multiple communication channels including websites, WeCom, WeChat Official Accounts, Mini Programs, Weibo, Douyin, Facebook, and LINE. This app allows businesses to track customer interactions across these platforms, providing a unified view of customer activities. Equipped with AI-powered customer service capabilities, it enhances experience by offering intelligent dialogue distribution and managing intelligent work orders efficiently. Miduoke further aids businesses in CRM management and ensures swift communication between visitors and customer service agents, thereby boosting conversion rates. The platform also supports automatic translation and maintains historical interaction records for more insightful analysis. By using Miduoke, enterprises can deploy solutions across all channels, gaining valuable data insights to refine their strategies and improve service delivery.

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Cross-channel tracking

Automatic translation

Historical records

Ai customer service

Crm management

Dialogue distribution

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BSPK Clienteling and CRM

$299 / Month

8.2

1 Reviews

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Grow sales with an easy-to-use CRM and clienteling iOS app Show more

BSPK Clienteling and CRM is an innovative app designed to enhance every customer interaction, from online engagements to in-store purchases. By leveraging a dynamic visual clienteling solution, businesses can optimize their sales strategies through effective pre and post-purchase follow-up. The app's user-friendly interface centralizes customer information, making clienteling an enjoyable and efficient experience for sales teams. BSPK empowers businesses to transform customer experiences, fostering loyal brand advocates and personalizing each interaction. The app seamlessly syncs products, customers, and sales data to the BSPK iOS platform, enabling easy access to detailed client profiles and engagement histories. Users can curate visually rich content, including photos and videos, to boost customer engagement and facilitate informed sales strategies. BSPK ensures comprehensive support and training, helping teams elevate their strategies, increase sales, and deliver exceptional customer experiences.

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Sync products, customers

Detailed client profiles

Client engagement history

Curate rich visuals

Review sales metrics

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Omni Hub オムニチャネル会員連携アプリ

$150 / Month

8.2

32 Reviews

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POSアプリ「スマレジ」と連携し、実店舗とECで会員情報をオムニチャネルで統合できる顧客一元化アプリです。 Show more

Omni Hub スマレジ会員連携アプリは、クラウドPOSサービスであるスマレジとShopify間で会員情報をスムーズに連携する便利なアプリです。Shopify Basicから利用可能で、Shopify Plus専用アプリではないため、多くの店舗で活用できます。このアプリを使えば、システム知識がなくても簡単な初期設定のみで実店舗とECの会員情報と売上情報の一元管理を実現します。また、会員情報の統合により、ウェブ上で完結する会員登録を促進し、店頭での登録率向上やCRMの強化を図ることができます。さらに、共通のポイントを発行することで、店舗とECでのオムニチャネルなポイントプログラムを簡単に運用できます。管理画面の指示に従って設定を行うだけで、会員情報の連携が実現し、すでにスマレジで会員情報を持っている場合は、具体的な利用開始手順も案内されます。一貫した顧客体験を提供したい店舗にとって理想的なソリューションです。

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Easy initial setup

Member data integration

Omni-channel synchronization

Point program management

Unified sales data

Improved crm

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Focal Live Chat & Helpdesk

8.2

3 Reviews

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Boost sales and support with integrated Live Chat and CRM Show more

Focal Live Chat & Helpdesk is a comprehensive app designed to streamline customer support across multiple platforms. This versatile tool offers a centralized live chat support dashboard, integrating with various channels like WhatsApp, Facebook, Line, SMS, Telegram, and Emails, making it an all-in-one helpdesk solution for Shopify stores. By automating repetitive tasks, the app saves valuable time and enhances efficiency, allowing teams to focus on more complex customer interactions. Users can effortlessly manage all interactions from a single dashboard, empowering teams to engage effectively with customers and improve the overall shopping experience. Real-time reporting and status updates provide valuable insights into each conversation, enabling businesses to refine their customer service strategies continually. With its live chat widget and omnichannel support, Focal Live Chat & Helpdesk ensures instant customer engagement and a seamless support experience.

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Real-time communication

Task automation

Omnichannel support

Unified dashboard

Reporting & analytics

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EcoReturns: AI powered Returns

$29-$299 / Month

9.1

125 Reviews

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Automate Returns, Exchanges, Credits & Lower refunds with AI Show more

EcoReturns is an innovative AI-powered app designed for Shopify merchants, focusing on streamlining and automating the returns and exchange process. With features like a highly configurable return portal, customizable return policies, and branded notifications, it helps businesses reduce refunds and fraud efficiently. The app facilitates a smooth transition for users migrating from other platforms like Loop Returns, Aftership, and others. It enhances the customer experience by automating RMAs, generating shipping labels, and scheduling pickups to reduce turnaround time. Additionally, EcoReturns offers inbuilt discounted shipping labels or the flexibility to connect with your own shipping provider. Leveraging AI tools, the app not only prevents returns and reduces Return to Origin (RTO) rates but also aims to boost profitability. With integrations to various ERP, CRM, and shipping solutions, along with a ChatGPT-powered chatbot, EcoReturns ensures a comprehensive and delightful post-purchase journey for customers.

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Fraud prevention

Api integrations

Shipping labels

Automate returns

Automation rules

Post-purchase experience

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Datarize : CRM made so easy

$300 / Month

8.2

6 Reviews

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Simplified CRM automation: creative, campaign, analysis, popup Show more

Datarize is your go-to CRM app that unlocks your store’s revenue potential by transforming customer data into growth opportunities. This innovative tool generates personalized creatives and campaigns based on customer behavior, facilitating a deeper connection with your audience. Datarize’s analytics simplify complex data, making it easy to translate numbers into actionable insights. Whether you're examining campaign statistics, understanding product trends, or evaluating sales performance, Datarize makes navigating these areas straightforward and efficient. Its features include predictive personalization, which tailors popups and emails to individual visitors, and intuitive audience and campaign management, enabling marketers to create impactful strategies with minimal effort. Eliminate the hassle of manual data collection and embrace automated analytics to effortlessly access key metrics. Elevate your marketing strategies and sales with Datarize, where simplicity seamlessly merges with powerful strategy.

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Predictive personalization

Intuitive campaign creation

Automated analytics

Effortless data collection

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ActiveCampaign Marketing

$19-$159 / Month

7.4

251 Reviews

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Grow your business with email marketing, automation, and CRM Show more

ActiveCampaign Email Marketing is a dynamic solution designed to amplify your eCommerce business through advanced marketing automation. Seamlessly integrate your complete product catalog and leverage built-in Shopify automations to streamline essential revenue-generating activities, such as welcome emails, abandoned cart reminders, and product review requests post-purchase. This app empowers you to craft professional, personalized email campaigns that cater to individual shopping behaviors and interests, thanks to an intuitive email designer. Enhance customer engagement by automatically triggering abandoned cart email workflows, thus boosting checkout rates. Transform one-time buyers into loyal customers with effective up-sell and cross-sell automations, and connect with shoppers through tailored SMS discounts based on their purchasing history. With ActiveCampaign Email Marketing, driving eCommerce success has never been more streamlined and effective.

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Marketing automation

Shopify integration

Lead generation

Sms marketing

Product reviews

Abandoned cart

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ShopCRM: Draft Order CRM

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Streamlining Draft Orders to Closed Deals Show more

ShopCRM: Draft Order CRM is a powerful tool designed to streamline the management of draft orders and quotes in your Shopify store. It effortlessly imports draft orders based on predetermined conditions and efficiently manages them through each stage of the sales process, ensuring you never miss a beat. The app allows you to create manual tasks and reminders, keeping you updated and organized. With ShopCRM, you can send customizable quotes to customers, enhancing the professionalism and clarity of your communications. Additionally, it facilitates the enrollment of customers in fully customizable automated email sequences, significantly increasing the likelihood of transforming draft orders into actual purchases. ShopCRM is an essential solution for Shopify store owners looking to simplify their sales workflow and boost conversion rates.

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Automatic draft import

Customizable quotes

Manual tasks/reminders

Automated email sequences

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IntelliAssist Marketing Suite

2 Reviews

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WhatsApp Bot,Live Chat,Automation,Cart Recovery,Amazon Review Show more

IntelliAssist Marketing Suite is a powerful tool designed to transform visitors into customers through enhanced engagement and personalized interactions across multiple platforms. The app employs an intelligent chatbot to handle customer queries, seamlessly displaying them on a centralized dashboard. Impressively, 50%-90% of these inquiries are automatically resolved using advanced AI algorithms, allowing your team to focus on more complex issues. By analyzing the customer's buying history, IntelliAssist offers personalized engagement, fostering stronger relationships and boosting conversion rates. The suite includes an integrated CRM system, enabling efficient management of customer data and facilitating re-engagement via WhatsApp and email through AI-driven segmentation. Additionally, IntelliAssist supports multi-platform engagement, ensuring you're connected with potential customers on channels like Instagram, Facebook, and your own online store.

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Customer engagement

Cross-platform support

Crm integration

Live chat

Cart recovery

Central dashboard

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Xell Shop

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Seamless hybrid operations with real-time inventory & CRM. Show more

Xell Shop is a versatile app designed for hybrid businesses, providing seamless integration of online and offline operations. It offers a unified platform that simplifies the management of analytics, finances, and sales, making it an ideal solution for retailers, dropshippers, and businesses that blend physical and digital activities. By centralizing inventory across all sales channels in real-time, Xell Shop enhances efficiency and eliminates the hassle of disjointed management systems. Users can access comprehensive business analytics and consolidate customer data in one easily accessible place, aiding in more informed decision-making. This app not only saves time but also boosts productivity, allowing businesses to focus on growth and innovation. With Xell Shop, businesses can overcome the complexities of hybrid operations with ease and precision.

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Sales analytics

Real-time inventory

Unified customer data

Manage finances

Sync operations

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Chatlake: Live Chat & Helpdesk

Live Chat & Multi-channel HelpDesk with CRM features Show more

Chatlake: Live Chat & Helpdesk is a versatile communication platform designed to streamline customer interactions across various channels, making it more than just a simple live chat tool. By integrating email, WhatsApp, Messenger, Twitter, and more, it enables businesses to manage all customer conversations in a single, seamless interface. This comprehensive solution allows for efficient issue resolution by providing unlimited agent access to a complete history of communications. Additionally, Chatlake enhances productivity with features like response templates, automated workflows, and chatbot integrations, all available right out of the box. It supports a wide range of platforms including Email, Messenger, Twitter, Instagram, Telegram, Line, and SMS, ensuring no customer touchpoint is overlooked. The app also offers customizable attributes, allowing businesses to handle data management tailored to their specific needs. With its robust capabilities, Chatlake serves as a powerful tool for eCommerce and other enterprises seeking to elevate their customer service operations.

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Automated workflows

Live chat

Chatbot integration

Unlimited agents

Multi-channel helpdesk

Crm features

Shopify Crm apps

Related Categories

Price

Based on reviews

Showing 1 to 20 of 76 Apps

Mailchimp Email SMS Marketing

Rivet

Mercately AI on WhatsApp 24/7

Channel Sales Chat Bot CRM

SegMetrics

Swan AI

StoreCRM | LINE連携 | メール＋LINE配信

FreightPOP

Platformly: CRM & Marketing

Miduoke

BSPK Clienteling and CRM

Omni Hub オムニチャネル会員連携アプリ

Focal Live Chat & Helpdesk

EcoReturns: AI powered Returns

Datarize : CRM made so easy

ActiveCampaign Marketing

ShopCRM: Draft Order CRM

IntelliAssist Marketing Suite

Xell Shop

Chatlake: Live Chat & Helpdesk