Shopify Crm apps 2026

Focal Live Chat & Helpdesk

8.2

3 Reviews

Boost sales and support with integrated Live Chat and CRM Show more

Focal Live Chat & Helpdesk is a comprehensive app designed to streamline customer support across multiple platforms. This versatile tool offers a centralized live chat support dashboard, integrating with various channels like WhatsApp, Facebook, Line, SMS, Telegram, and Emails, making it an all-in-one helpdesk solution for Shopify stores. By automating repetitive tasks, the app saves valuable time and enhances efficiency, allowing teams to focus on more complex customer interactions. Users can effortlessly manage all interactions from a single dashboard, empowering teams to engage effectively with customers and improve the overall shopping experience. Real-time reporting and status updates provide valuable insights into each conversation, enabling businesses to refine their customer service strategies continually. With its live chat widget and omnichannel support, Focal Live Chat & Helpdesk ensures instant customer engagement and a seamless support experience.

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edrone: Email, SMS & WhatsApp

$49 / Month

7.9

19 Reviews

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CRM and marketing automation for e-commerce Show more

edrone is an innovative app specifically crafted for the e-commerce sector, providing a robust and intuitive platform to enhance online business performance rapidly. With over 20 automation scenarios, it offers a comprehensive suite of tools, including SMS campaigns, pop-ups, and banners, to effortlessly boost customer engagement and sales. A standout feature is the Mobile Voice Search Widget, which dramatically shortens the conversion path, transforming it from minutes into mere seconds, thereby enhancing user experience. The system excels in automatically collecting and analyzing user behavior data, enabling businesses to create personalized marketing campaigns that enhance reach and customer retention. Among its offerings is an AI-powered newsletter creator, ensuring captivating content delivery to your audience. edrone's automation capabilities include rescuing abandoned shopping carts, aiming to maximize potential sales. Overall, this app is a powerful ally for any e-commerce venture seeking to optimize its digital footprint and operational efficiency.

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EcoReturns: AI powered Returns

$29-$299 / Month

8

125 Reviews

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Automate Returns, Exchanges, Credits & Lower refunds with AI Show more

EcoReturns is an innovative AI-powered app designed for Shopify merchants, focusing on streamlining and automating the returns and exchange process. With features like a highly configurable return portal, customizable return policies, and branded notifications, it helps businesses reduce refunds and fraud efficiently. The app facilitates a smooth transition for users migrating from other platforms like Loop Returns, Aftership, and others. It enhances the customer experience by automating RMAs, generating shipping labels, and scheduling pickups to reduce turnaround time. Additionally, EcoReturns offers inbuilt discounted shipping labels or the flexibility to connect with your own shipping provider. Leveraging AI tools, the app not only prevents returns and reduces Return to Origin (RTO) rates but also aims to boost profitability. With integrations to various ERP, CRM, and shipping solutions, along with a ChatGPT-powered chatbot, EcoReturns ensures a comprehensive and delightful post-purchase journey for customers.

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ActiveCampaign Marketing

$19-$159 / Month

7.4

251 Reviews

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Grow your business with email marketing, automation, and CRM Show more

ActiveCampaign Email Marketing is a dynamic solution designed to amplify your eCommerce business through advanced marketing automation. Seamlessly integrate your complete product catalog and leverage built-in Shopify automations to streamline essential revenue-generating activities, such as welcome emails, abandoned cart reminders, and product review requests post-purchase. This app empowers you to craft professional, personalized email campaigns that cater to individual shopping behaviors and interests, thanks to an intuitive email designer. Enhance customer engagement by automatically triggering abandoned cart email workflows, thus boosting checkout rates. Transform one-time buyers into loyal customers with effective up-sell and cross-sell automations, and connect with shoppers through tailored SMS discounts based on their purchasing history. With ActiveCampaign Email Marketing, driving eCommerce success has never been more streamlined and effective.

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AirScout

$25 / Month

8.2

1 Reviews

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Import orders to Airtable and create Email & Slack automation Show more

AirScout is a powerful tool that integrates seamlessly with Airtable to import vital sales and retention opportunities, enhancing your ability to maximize customer engagement and recovery. More than just a basic connection, AirScout tracks abandoned checkouts, VIP lifetime spending, repeat customers, and tagged product alerts, providing invaluable insights in real-time. With its dynamic features, you can visualize customer and cart data instantaneously, turning raw data into actionable intelligence. The app enables you to create tailored email alerts and Slack bot notifications, ensuring prompt action on critical customer events and helping recover lost sales. It is especially beneficial for call center services focusing on abandoned checkouts, offering streamlined, automated solutions that optimize workflow efficiency. By allowing automation of emails and workflows in Airtable, AirScout simplifies complex data management tasks, empowering businesses to focus on strategic growth.

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StoreCRM | LINE連携 | メール＋LINE配信

$30-$605 / Month

8.2

13 Reviews

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月額固定費無料&ノーリスクでスタート可能！日本発CRM/MA＆メルマガアプリだからサポートも安心！ Show more

StoreCRMは、日本発のマーケティングオートメーションアプリで、顧客情報や購買データをもとに最適なタイミングでメールを配信します。このアプリは無料で始められるのが特徴で、テストモードを利用して動作確認も可能です。メール配信シナリオやテンプレートが豊富に用意されており、顧客のLTVやCVRを最大化するための効率的なメールキャンペーンが実行できます。簡単に操作できる多機能なメールエディターにより、理想のメールを作成可能です。また、日本製のアプリのため、日本語でのサポート対応が可能で、無料ユーザーにも24時間365日のサポートを提供しています。独自ドメインのメールアドレスを使用することもでき、メールの信頼性を高めることができます。さらに、特定の顧客セグメントへの配信や詳細な解析データの確認も可能で、独自のシナリオ設定にも対応しています。

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Tall Emu Crm

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Australian CRM for Sales, Ecommerce, Inventory & Manufacturing Show more

Tall Emu CRM is a robust, user-friendly online software specifically designed to enhance the sales and management processes of small businesses. This Aussie-built and supported CRM streamlines your entire business operation, offering a suite of features that accelerate productivity and efficiency. With its seamless integrations to e-commerce platforms, Tall Emu CRM allows for effortless importation of orders and automation of routine tasks, saving you valuable time and energy. The software’s intuitive interface ensures ease of use while providing powerful tools to streamline your sales workflow. Whether you're managing customer relationships or tracking leads, Tall Emu CRM delivers a comprehensive solution to help your small business thrive. Designed to cater to the unique needs of small enterprises, it transforms day-to-day operations into a smooth, organized process.

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Winehub Commerce

$199-$499 / Month

8.2

15 Reviews

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Wine Club subscriptions and membership management Show more

Winehub Commerce is a dynamic platform tailored for the online wine and beverage market, offering robust tools to enhance your sales and customer engagement. With Winehub, you can effortlessly set up wine club subscriptions that feature flexible options, including fixed case selections or customizable choices, alongside tailored delivery schedules and seamless automated re-billing. The app empowers you to establish diverse membership tiers, enabling you to entice your customers with exclusive benefits according to their engagement levels. Additionally, Winehub offers advanced product allocation functionalities to reserve premium offerings for your loyal clients, alongside a referral program to reward customers who introduce your brand to others. Leveraging a sophisticated meta-field system tailored for the wine and beverage industry, Winehub ensures rich product data accessibility that enhances customer experience and market segmentation. These features seamlessly integrate with your CRM platforms, enabling you to maintain insightful customer relations and streamlined communication. Explore the full potential of Winehub Commerce on our website, where our terms of service are also available.

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Weld

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Setup up a modern data stack with Weld Show more

Weld is an innovative data management app designed to eliminate data silos, allowing businesses to build and manage their data warehouses efficiently. With its robust suite of tools like ELT, SQL Transformations, rELT, and an AI Assistant, Weld seamlessly connects to over 100 apps, files, and databases. This powerful integration ensures that your data pipelines remain reliable and require zero maintenance, freeing your data team to prioritize generating valuable business insights instead of focusing on engineering tasks. In addition to extracting and consolidating data from platforms like Shopify, Weld enables modeling and aggregation across multiple stores. It also supports data activation, pushing insights to essential systems such as CRM and analytics tools, enhancing decision-making and business operations. Experience the ease and effectiveness of data management with Weld, where automation meets insight-driven transformation.

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Revamp CRM for B2B wholesale

$9-$28 / Month

(2.7/5)

9 Reviews

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Follow-up on your sales, Analyze your marketing and segments. Show more

Revamp CRM for B2B Wholesale is a robust platform designed to help businesses enhance customer relationships and boost sales. Tailored especially for the cosmetics industry, it has proven effective in increasing repeated order rates. This app centralizes all customer information—whether B2B or B2C—such as orders, notes, tags, tasks, and custom fields, into one unified system. Seamlessly integrating with Shopify for two-way tag synchronization, it also extends functionalities via Zapier. The app empowers sales teams to streamline their activities while collecting customer feedback and tracking performance. With features like RFM classification and insights into forecasted next order dates, it provides actionable intelligence to help businesses make informed decisions. The application offers over 40 segmentation data points, providing users with comprehensive tools for targeted marketing and enhancing customer engagement.

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Candid Wholesale

$179-$599 / Month

8.2

2 Reviews

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Save time managing wholesale orders, products, and inventory. Show more

Candid Wholesale is an intuitive app designed to streamline and simplify the world of online wholesale. By syncing your products and inventory in real-time, Candid eliminates the chaos of traditional order forms, spreadsheets, and PDFs, ensuring accurate and efficient wholesale management. The app is tailored to enhance collaboration with retailers through features like support for Case Packs, Price Lists, and Minimum Order Quantities (MOQ). It also integrates seamlessly with tools such as B2B CRM systems, ShipStation, and third-party logistics providers (3PLs), forming a crucial link between B2C and B2B operations. Candid enables users to sync inventory across multiple platforms, including Shopify, and build comprehensive product catalogs with ease. This empowers businesses to reduce data entry burdens, prevent stockouts, and ultimately maximize sales potential.

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ECAI

8.2

1 Reviews

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LINEを活用し新規の販売数アップ、対応コストの削減に貢献します。 Show more

ECAI is an innovative application designed to enhance the capabilities of your official LINE account, offering features that go beyond standard functionalities. It helps businesses increase sales and customer retention by utilizing purchase data, surveys, and diagnostic tools to understand customers' preferences and purchasing history. With this valuable insight, ECAI enables the delivery of personalized messages tailored to each customer, thereby boosting engagement and sales performance. The app seamlessly integrates LINE information with Shopify customer data using email addresses as a trigger, allowing businesses to send "cart abandonment messages" via LINE to customers who have opted in. Additionally, ECAI supports advanced marketing strategies through step-by-step message distribution based on purchase data and dynamic rich menu switching. The app further aids team collaboration with tagging, flagging, assigning team members, and memo functionalities and enhances CRM efficiency with pre-written templates and scheduled individual messaging capabilities.

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Uphance Apparel ERP

$249-$999 / Month

8.2

1 Reviews

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Inventory and order management for eCommerce and Wholesale Show more

Uphance Apparel ERP is a comprehensive apparel management system designed to streamline the diverse needs of apparel brands engaged in omnichannel commerce. By integrating ERP (Enterprise Resource Planning), PLM (Product Lifecycle Management), and CRM (Customer Relationship Management) functionalities, Uphance aids in optimizing product development, sales processes, inventory control, order management, and production operations. This platform offers scalability to support fast-growing businesses while ensuring seamless operations. Uphance empowers brands to manage their entire product lifecycle efficiently, from initial design to customer purchase, enhancing both efficiency and profitability. Its robust inventory and order management capabilities help maintain optimal stock levels and streamline order processing, while production management tools coordinate manufacturing activities. With Uphance Apparel ERP, apparel brands can focus on innovation and growth, knowing their operational processes are in capable hands.

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Splio: Marketing Automation

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Win customers, drive loyalty and increase sales with Splio Show more

Splio: Marketing Automation is a robust platform designed to meet all your CRM needs through data orchestration and multichannel activation. By seamlessly integrating marketing automation with a Customer Data Platform enhanced by AI, Splio helps businesses streamline customer marketing management. This all-in-one solution is particularly effective in boosting both online and offline sales while fostering customer loyalty and increasing their Lifetime Value (LTV). With Splio, you can seamlessly sync all your Shopify data across various sales channels into one comprehensive CRM platform. The app allows you to automate marketing workflows through multiple channels such as email, SMS, and Wallets Push notifications, and enrich data with RFM, LTV, and predictive scores like propensity to buy and churn. Additionally, Splio enables you to create and digitize loyalty programs, ensuring they are prominently displayed in your store. Finally, with Splio’s intuitive dashboards, you can gain valuable insights into customer behavior and effectively measure the performance of your marketing campaigns.

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Clientify

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La plataforma de CRM, Marketing y Ventas ideal para tu tienda Show more

Clientify es una innovadora plataforma de Marketing y Ventas diseñada para optimizar tus esfuerzos de comercio online. Esta herramienta todo en uno te permite gestionar y automatizar mensajes de carrito abandonado, asegurando que las oportunidades de venta no se pierdan fácilmente. Con Clientify, podrás clasificar automáticamente a tus clientes, facilitando campañas de email marketing más efectivas y segmentadas. Además, puedes crear formularios personalizados y controlar tu gasto publicitario sin salir de la plataforma. Incluye un INBOX que se conecta directamente con WhatsApp, mejorando la comunicación con tus clientes. Toda la funcionalidad de un CRM potente está disponible en español y completamente integrada a tu tienda online, centralizando tareas que ahora requieren múltiples herramientas. La gestión eficiente de clientela y la automatización de notificaciones y tareas comerciales hacen de Clientify una solución esencial para equipos de venta buscando un enfoque más coordinado y productivo.

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EdgeCTP

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7 essential trading tools in 1 cloud-based solution Show more

EdgeCTP is a comprehensive trading platform specifically designed to streamline operations for start-ups and small businesses dealing in physical goods, both domestically and internationally. This all-in-one cloud solution offers a robust suite of features including CRM, stock control, invoicing, delivery notes, and shipping management to optimize your trade workflows. It also includes sales and purchase workflows, ensuring efficient transaction management, and integrates seamlessly with popular accounting software for easy financial tracking. One of the standout features is its product classification system, which uses HS6 and tariff codes to ensure accurate duties and taxes are calculated during global trade. EdgeCTP also provides a landed cost calculator that allows overseas buyers to see the total cost of goods upfront, effectively eliminating surprises related to customs duties and taxes. Furthermore, with its restricted party screening tool, you can ensure complete compliance with international trade regulations, providing peace of mind when shipping goods globally. Accessible from anywhere, EdgeCTP aims to save businesses valuable time and money by consolidating essential trade functions into one efficient platform.

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Hive.co: Email Marketing

$79-$649 / Month

2 Reviews

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Power your customer journey with email, SMS, & CRM, all in one Show more

Hive.co: Email Marketing is designed to simplify and enhance your email marketing efforts, allowing you to focus on what truly matters to your business. This versatile app streamlines your workflow by integrating email marketing, SMS marketing, and customer CRM into one cohesive platform. With Hive.co, crafting personalized and effective marketing campaigns becomes seamless, helping you to engage your audience more effectively. Its intuitive interface provides easy navigation and use, ensuring that both beginners and experienced marketers can utilize its full potential. By centralizing these essential marketing tools, Hive.co not only saves time and resources but also boosts your marketing strategy’s efficiency and effectiveness. Whether you are looking to manage customer relationships or amplify your marketing reach, Hive.co is the all-in-one solution for your business communication needs.

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Swan AI

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Customer Engagement Platform For Retailers Show more

Swan AI is an innovative app designed to streamline the management of your online business, allowing you to concentrate on growth rather than day-to-day operations. This app automates numerous crucial business tasks, making it easier to manage your workload efficiently. By sending targeted communications, Swan AI boosts customer retention, ensuring your audience stays engaged with your brand. The app also segments customers based on their behaviors, providing personalized experiences that enhance customer satisfaction and loyalty. With advanced tracking and analytics features, you can gain valuable insights from customer data, enabling you to make informed decisions that drive business success. Swan AI empowers businesses to operate smarter and expand faster by removing the complexities of everyday management.

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ProspectConnect

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Seamless integration,intuitive management with ProspectConnect Show more

ProspectConnect is a dynamic app tailored for businesses of any scale, focusing on seamless software integration to streamline operations. It's designed to efficiently manage prospects and customers while on-the-go, providing effortless access to leads, data, and appointments from any location. The app's strength lies in its capability to integrate with a wide range of popular applications such as CRM systems, email marketing tools, and social media platforms. This integration facilitates optimised workflows, enhanced connectivity, and swift adaptability to business needs. Users benefit from features like omnichannel support for tracking conversations and improving lead efficiency, as well as tools to automate workflows, manage sales, and analyze detailed reports. Additionally, ProspectConnect supports the automation of marketing campaigns, customer service tasks, and Shopify product management, enhancing order automation and communication. With workflow triggers for various order stages, it ensures businesses maintain smooth operations and responsiveness.

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Mailchimp Email SMS Marketing

$13-$350 / Month

7.7

942 Reviews

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Drive traffic and sales with email, SMS, and automation Show more

Mailchimp: Email Marketing is an intuitive platform designed for entrepreneurs looking to enhance their brand visibility and grow their business through strategic email marketing and automation. The app offers precision-targeted emails, expert insights, and a robust marketing CRM that supports business scaling and increased sales. Seamlessly integrated with Shopify's online store and POS, Mailchimp simplifies the connection between your marketing efforts and sales operations. Users can launch email automations such as abandoned cart reminders, welcome messages, and customer re-engagement campaigns effortlessly. The app features an accessible Content Studio, allowing for easy reuse of creative assets across multiple channels. With AI-driven tools like Content Optimizer, Mailchimp helps you refine your copy and imagery to better resonate with your audience. Additionally, the platform offers a suite of analytics and insights drawn from millions of industry campaigns, enabling data-driven decisions that enhance marketing effectiveness. Pre-built pop-up forms and landing pages facilitate quick deployment, making it easier than ever to capture leads and engage with your audience.

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Shopify Crm apps

Related Categories

Price

Based on reviews

Showing 1 to 20 of 76 Apps

Focal Live Chat & Helpdesk

edrone: Email, SMS & WhatsApp

EcoReturns: AI powered Returns

ActiveCampaign Marketing

AirScout

StoreCRM | LINE連携 | メール＋LINE配信

Tall Emu Crm

Winehub Commerce

Weld

Revamp CRM for B2B wholesale

Candid Wholesale

ECAI

Uphance Apparel ERP

Splio: Marketing Automation

Clientify

EdgeCTP

Hive.co: Email Marketing

Swan AI

ProspectConnect

Mailchimp Email SMS Marketing