Shopify Crm apps 2025

JivoChat: Live Chat & WhatsApp

$29 / Month

7.7

108 Reviews

Omnichannel Live Chat with WhatsApp and Marketing Solutions Show more

JivoChat: Live Chat & WhatsApp is a comprehensive communication app designed to enhance customer engagement and streamline interactions across multiple platforms. This powerful tool seamlessly integrates live chat features on your website and connects with WhatsApp, allowing businesses to provide instant support and address customer inquiries in real-time. The intuitive interface ensures ease of use, empowering support teams to manage multiple conversations simultaneously. JivoChat offers customizable chat widgets, automated responses, and detailed analytics to optimize your customer service experience. With its multilingual support and cross-platform compatibility, JivoChat enables businesses to reach a global audience effectively. Whether you're a small business or a large enterprise, this app provides the flexibility and scalability needed to elevate your customer communication strategies.

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Whatsapp integration

Integrated crm

Omnichannel chat

Marketing solutions

Inbox management

Mokapen

$120 / Month

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The easy CRM for your e-commerce. Show more

Mokapen is an all-in-one CRM and project management tool designed to streamline your daily workflow. It enables you to effectively manage tasks, projects, support tickets, contact information, and sales pipelines with ease. The app allows you to organize your projects using kanban boards, calendars, and lists, keeping your team aligned with key objectives. Mokapen also facilitates efficient management of company details and resolution of both internal and external support tickets. Additionally, it empowers you to automate follow-ups with sales leads through customizable sales pipelines, enhancing your ability to close deals. With features aimed at improving team collaboration and enhancing customer engagement, Mokapen supports businesses in elevating their productivity and expanding their market reach.

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Task management

Automated follow-ups

Support ticketing

Project organization

Contact information

Sales pipelines

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Weld

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Setup up a modern data stack with Weld Show more

Weld is an innovative data management app designed to eliminate data silos, allowing businesses to build and manage their data warehouses efficiently. With its robust suite of tools like ELT, SQL Transformations, rELT, and an AI Assistant, Weld seamlessly connects to over 100 apps, files, and databases. This powerful integration ensures that your data pipelines remain reliable and require zero maintenance, freeing your data team to prioritize generating valuable business insights instead of focusing on engineering tasks. In addition to extracting and consolidating data from platforms like Shopify, Weld enables modeling and aggregation across multiple stores. It also supports data activation, pushing insights to essential systems such as CRM and analytics tools, enhancing decision-making and business operations. Experience the ease and effectiveness of data management with Weld, where automation meets insight-driven transformation.

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Ai assistant

Data warehousing

Elt solutions

Sql transformations

Reverse elt

Automated pipelines

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FreightPOP

$15000 / Month

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Cloud-based shipping management for Shopify; simplifies logistics across platforms. Show more

FreightPOP is a comprehensive cloud-based shipping and transportation management app tailored for Shopify merchants. Designed to simplify logistics, it consolidates the management of all transportation modes, including parcel, LTL, FTL, ocean, rail, and air, onto a single platform. FreightPOP offers seamless integration with crucial tech stack components such as ERP, WMS, and CRM systems, while providing access to over 1,500 carriers. This integration not only saves merchants time but also allows them to reduce costs and enhance the efficiency and accuracy of their shipping processes. The app's user-friendly interface enables merchants to manage, track, and book shipments effortlessly. Key features like auto calculation of shipment details, rate shopping across different modes and carriers, and milestone tracking make FreightPOP an essential tool for modern businesses. Whether you're tracking inbound or outbound shipments, FreightPOP centralizes logistics tasks, helping businesses maintain a streamlined operation.

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Seamless integration

Book shipments

Track shipments

Rate shopping

Multi-mode management

1,500+ carriers

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Zoho Integration

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Zoho integration with leads and orders Show more

Zoho Integration is a versatile app designed to streamline the creation of leads and orders within Zoho CRM. Users can choose between manual and webhook synchronization methods, ensuring flexibility and control over their data integration process. The app efficiently manages order inventory directly in Zoho, allowing businesses to keep track of their stock seamlessly. In the automatic process, all registered users are instantly sent to Zoho as leads, complete with their essential data, facilitating prompt engagement and follow-ups. For more precision, users have the option to manually sync customer information to Zoho with a simple button click. Additionally, the app ensures that both customer and order data are effortlessly synchronized with Zoho through its automatic processes, making it an essential tool for efficient customer relationship management. Whether you're managing a small business or a large enterprise, Zoho Integration enhances productivity by automating key CRM tasks.

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Inventory management

Automatic sync

Order creation

Manual sync

Lead creation

Webhook synchronization

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Replydesk Helpdesk and CRM

$39-$199 / Month

8.2

11 Reviews

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Multichannel Helpdesk and CRM Solution Powered by AI Show more

Replydesk Helpdesk and CRM is the ultimate solution for eCommerce sellers seeking to streamline customer support across various platforms. This powerful tool centralizes all interactions, ensuring you provide a consistent and efficient support experience to your customers. With seamless integration to over 12 major marketplaces, webstores, and social media platforms, Replydesk simplifies multichannel selling. Enhanced with AI-powered features, including GPT, it enables users to compose emails and respond to customer inquiries swiftly and effectively. Onboarding your team is effortless, as the platform supports collaborative features like notes, mentions, and comprehensive statistics to enhance support operations. Embrace Replydesk to elevate your eCommerce business's customer service and maintain coherence across diverse selling channels.

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Ai-powered responses

Centralized interaction management

12+ integrations

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Miduoke

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All-channel cross-border electricity online customer system Show more

Miduoke Enterprise Edition is a comprehensive customer engagement solution that seamlessly integrates with multiple communication channels including websites, WeCom, WeChat Official Accounts, Mini Programs, Weibo, Douyin, Facebook, and LINE. This app allows businesses to track customer interactions across these platforms, providing a unified view of customer activities. Equipped with AI-powered customer service capabilities, it enhances experience by offering intelligent dialogue distribution and managing intelligent work orders efficiently. Miduoke further aids businesses in CRM management and ensures swift communication between visitors and customer service agents, thereby boosting conversion rates. The platform also supports automatic translation and maintains historical interaction records for more insightful analysis. By using Miduoke, enterprises can deploy solutions across all channels, gaining valuable data insights to refine their strategies and improve service delivery.

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Cross-channel tracking

Automatic translation

Historical records

Ai customer service

Crm management

Dialogue distribution

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Platformly: CRM & Marketing

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Skyrocket Your eCommerce With Marketing Automation Show more

Platformly: CRM & Marketing is a powerful tool designed to simplify marketing attribution by meticulously tracking customer interactions across various campaigns and channels. This app provides businesses with detailed insights into which marketing activities generate the most sales, helping to identify and foster loyal customer relationships and drive growth. By effortlessly integrating with Shopify, Platformly automatically imports customer and sales data, facilitating seamless data management. Users can access comprehensive customer reports, including metrics like customer lifetime value, offering a deeper understanding of customer behavior and preferences. Platformly empowers businesses to make data-driven decisions that optimize marketing strategies and maximize return on investment.

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Sales data import

Marketing attribution

Precise tracking

Customer reporting

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Focal Live Chat & Helpdesk

7.5

8 Reviews

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Boost sales and support with integrated Live Chat and CRM Show more

Focal Live Chat & Helpdesk is a comprehensive app designed to streamline customer support across multiple platforms. This versatile tool offers a centralized live chat support dashboard, integrating with various channels like WhatsApp, Facebook, Line, SMS, Telegram, and Emails, making it an all-in-one helpdesk solution for Shopify stores. By automating repetitive tasks, the app saves valuable time and enhances efficiency, allowing teams to focus on more complex customer interactions. Users can effortlessly manage all interactions from a single dashboard, empowering teams to engage effectively with customers and improve the overall shopping experience. Real-time reporting and status updates provide valuable insights into each conversation, enabling businesses to refine their customer service strategies continually. With its live chat widget and omnichannel support, Focal Live Chat & Helpdesk ensures instant customer engagement and a seamless support experience.

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Real-time communication

Task automation

Omnichannel support

Unified dashboard

Reporting & analytics

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EdgeCTP

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7 essential trading tools in 1 cloud-based solution Show more

EdgeCTP is a comprehensive trading platform specifically designed to streamline operations for start-ups and small businesses dealing in physical goods, both domestically and internationally. This all-in-one cloud solution offers a robust suite of features including CRM, stock control, invoicing, delivery notes, and shipping management to optimize your trade workflows. It also includes sales and purchase workflows, ensuring efficient transaction management, and integrates seamlessly with popular accounting software for easy financial tracking. One of the standout features is its product classification system, which uses HS6 and tariff codes to ensure accurate duties and taxes are calculated during global trade. EdgeCTP also provides a landed cost calculator that allows overseas buyers to see the total cost of goods upfront, effectively eliminating surprises related to customs duties and taxes. Furthermore, with its restricted party screening tool, you can ensure complete compliance with international trade regulations, providing peace of mind when shipping goods globally. Accessible from anywhere, EdgeCTP aims to save businesses valuable time and money by consolidating essential trade functions into one efficient platform.

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Crm integration

Shipping management

Purchase orders

Delivery notes

Stock control

Invoicing

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Datarize : CRM made so easy

$300 / Month

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Simplified CRM automation: creative, campaign, analysis, popup Show more

Datarize is your go-to CRM app that unlocks your store’s revenue potential by transforming customer data into growth opportunities. This innovative tool generates personalized creatives and campaigns based on customer behavior, facilitating a deeper connection with your audience. Datarize’s analytics simplify complex data, making it easy to translate numbers into actionable insights. Whether you're examining campaign statistics, understanding product trends, or evaluating sales performance, Datarize makes navigating these areas straightforward and efficient. Its features include predictive personalization, which tailors popups and emails to individual visitors, and intuitive audience and campaign management, enabling marketers to create impactful strategies with minimal effort. Eliminate the hassle of manual data collection and embrace automated analytics to effortlessly access key metrics. Elevate your marketing strategies and sales with Datarize, where simplicity seamlessly merges with powerful strategy.

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Predictive personalization

Intuitive campaign creation

Automated analytics

Effortless data collection

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MOTENASU

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顧客・購買データ等の自動連携が可能なCRM！購買分析・メール・LINE・SMS・DM等、チャネル配信・サポートも充実！ Show more

MOTENASU is a versatile app tailored for Shopify merchants, aimed at enhancing the shopping experience for customers while streamlining store operations. It leverages the analysis of purchase history and customer behavior to automatically suggest personalized promotions, ensuring that each customer receives product recommendations and offers that are uniquely suited to them. By automating marketing activities across diverse channels such as email and LINE, the app optimizes segmentation and targeting, significantly boosting marketing effectiveness. Its omni-channel marketing approach allows customers to naturally connect with stores through their preferred platforms, fostering stronger relationships. Additionally, MOTENASU provides a comprehensive data-driven dashboard, rich in insights, to help merchants understand sales trends, customer behaviors, and campaign outcomes, thereby facilitating informed decision-making. These features enable merchants to deepen their connections with customers and grow their businesses efficiently.

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Data-driven decisions

Automated segmentation

Personalized promotions

Multi-channel marketing

Purchase history analysis

Insight-rich dashboard

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Rivet

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Simplify fan engagement and email marketing with one tool Show more

Rivet is a dynamic fan management platform designed to help you identify and engage with your most dedicated fans by offering exclusive content and perks. By integrating your Shopify data into Rivet's CRM, the app provides a comprehensive view of your fans' behaviors and purchase history, enabling you to craft targeted marketing campaigns that effectively drive sales. Rivet empowers you to transform your biggest supporters into loyal customers, enhancing your ability to build strong, monetizable fan communities. The platform's tools allow for customer segmentation based on purchase activity, ensuring personalized and relevant outreach. With an intuitive email marketing tool and builder, Rivet facilitates easy communication with different customer segments. Ultimately, Rivet is designed to boost your revenue while fostering lasting connections with your fan base.

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Shopify integration

Customer segmentation

Email builder

Fan management

Exclusive content

Personalized outreach

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Xell Shop

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Seamless hybrid operations with real-time inventory & CRM. Show more

Xell Shop is a versatile app designed for hybrid businesses, providing seamless integration of online and offline operations. It offers a unified platform that simplifies the management of analytics, finances, and sales, making it an ideal solution for retailers, dropshippers, and businesses that blend physical and digital activities. By centralizing inventory across all sales channels in real-time, Xell Shop enhances efficiency and eliminates the hassle of disjointed management systems. Users can access comprehensive business analytics and consolidate customer data in one easily accessible place, aiding in more informed decision-making. This app not only saves time but also boosts productivity, allowing businesses to focus on growth and innovation. With Xell Shop, businesses can overcome the complexities of hybrid operations with ease and precision.

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Sales analytics

Real-time inventory

Unified customer data

Manage finances

Sync operations

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Skylio ‑ CRM Connector

$9.99-$24.99 / Month

8.2

1 Reviews

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Sync data with Zoho (CRM,Books,Inventory) and Salesforce CRM Show more

Skylio - CRM Connector is a powerful tool designed to seamlessly integrate your data with top CRM and accounting platforms such as Zoho CRM, Zoho Books, Zoho Inventory, and Salesforce CRM. By automatically syncing orders, customers, and products, this app eliminates the need for tedious manual data entry and significantly reduces error rates, ensuring your business processes remain efficient and accurate. Key features include a comprehensive dashboard for monitoring sync activities, customizable sync settings, and an easy credential update process. Users also have the flexibility to manually sync data whenever necessary, complemented by real-time order data synchronization across connected applications. Skylio - CRM Connector further enhances productivity with custom field mapping and provides end-of-day synchronization reports to keep you informed of all updates. Whether you're in sales, inventory management, or bookkeeping, this app promises to save time and streamline your operations effectively.

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Custom field mapping

Realtime sync

Data sync

Dashboard

Notification reports

Sync settings

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Skylio CRM Connector

7.1

6 Reviews

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"Real-time CRM sync for orders, customers, and products with custom fields." Show more

Skylio CRM Connector is a powerful app designed to streamline the process of transferring orders and relevant data to your CRM. It offers seamless data synchronization with leading platforms like Salesforce, Zoho CRM, HubSpot, Zoho Inventory, and Zoho Books. The app ensures real-time syncing of orders, customers, and products from BigCommerce directly to your CRM, enabling businesses to maintain up-to-date information effortlessly. Beyond standard data transfer, Skylio allows you to map additional information to custom fields in your CRM, tailoring the data flow to your specific business or marketing needs. This functionality enables businesses to act swiftly using the nearly real-time data, which can improve customer relationship management, order fulfillment, and marketing strategies. By instantly accessing synced data, you can perform actions such as sending fulfillment details or thank-you emails to customers, enhancing the overall customer experience. Skylio CRM Connector is an essential tool for businesses looking to optimize their CRM operations and build better business models through immediate data insights.

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Custom field mapping

Product data sync

Customer data integration

Order data transfer

Real-time crm sync

Crm compatibility

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Endear CRM and Clienteling

$300 / Month

7.4

21 Reviews

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Drive sales and retention with a CRM and clienteling app. Show more

Endear CRM and Clienteling is a comprehensive retail platform designed to enhance sales and foster stronger customer relationships. This powerful tool allows businesses to seamlessly organize customer data and craft personalized email and SMS campaigns, maximizing engagement. With its innovative Endear Stories feature, retailers can curate and share customized product collections to drive both clicks and conversions. Built-in live chat functionality enables real-time interaction with online shoppers, encouraging loyalty and boosting cart size. The platform offers detailed insights and reporting to track outreach effectiveness and optimize store and team performance. Users can also benefit from Endear's onboarding and dedicated support team, ensuring a smooth and effective integration into their workflow. Additionally, the ability to create automated campaigns using pre-built templates simplifies marketing efforts, making it an indispensable asset for retail businesses.

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Personalized campaigns

Live chat integration

Performance analysis

Customer data organization

Curate products

Lookbook sales

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Datarize : CRM made so easy

$300 / Month

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Simplified CRM automation: creative, campaign, analysis, popup Show more

Datarize is your go-to CRM app that unlocks your store’s revenue potential by transforming customer data into growth opportunities. This innovative tool generates personalized creatives and campaigns based on customer behavior, facilitating a deeper connection with your audience. Datarize’s analytics simplify complex data, making it easy to translate numbers into actionable insights. Whether you're examining campaign statistics, understanding product trends, or evaluating sales performance, Datarize makes navigating these areas straightforward and efficient. Its features include predictive personalization, which tailors popups and emails to individual visitors, and intuitive audience and campaign management, enabling marketers to create impactful strategies with minimal effort. Eliminate the hassle of manual data collection and embrace automated analytics to effortlessly access key metrics. Elevate your marketing strategies and sales with Datarize, where simplicity seamlessly merges with powerful strategy.

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Predictive personalization

Intuitive campaign creation

Automated analytics

Effortless data collection

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Key Customer CRM Insights

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Key CRM Insights and Metrics with InstanteStore Show more

Key Customer CRM Insights is a powerful app that leverages your sales data to provide crucial customer relationship management metrics instantly. It enables businesses to quickly identify their most valuable customers, those with the highest order values, ensuring resources are focused on nurturing these relationships. The app also highlights "hottest customers," who have made significant recent purchases, allowing for timely engagement strategies. Additionally, Key Customer CRM Insights identifies potential churn customers, offering you an opportunity to take proactive measures to retain them and reduce customer turnover. By delivering these actionable insights, the app helps businesses boost sales, enhance customer retention, and maximize overall customer value. With its user-friendly interface, Key Customer CRM Insights streamlines the decision-making process, making it an indispensable tool for any forward-thinking business.

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Identifies valuable customers

Identifies hottest customers

Identifies potential churn

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Kommo: AI‑powered WhatsApp CRM

$25 / Month

(3.5/5)

2 Reviews

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Easy-to-use, messenger-based CRM system Show more

Kommo: WhatsApp CRM is a dynamic messenger-based CRM system tailored for small businesses aiming to elevate sales and streamline customer interactions. Integrating effortlessly with platforms like Shopify, WhatsApp, Instagram, and Facebook Messenger, Kommo provides a unified messaging inbox that consolidates various communication channels. Its diverse features include a chatbot builder, handy templates, a WhatsApp chat widget, and insightful analytics tools, making it a powerhouse for automating processes and boosting efficiency. The app empowers teams by offering shared access to messengers, email, SMS, and live chat, facilitating seamless collaboration. Users can easily manage client information with detailed lead profiles containing contacts, tasks, notes, chats, and calls. Additionally, the app enables automated sales and communication through advanced tools like Salesbot, positioning it as an essential tool for nurturing connections and managing Shopify orders effectively. Kommo truly transforms the way businesses handle WhatsApp marketing, chatbots, and omnichannel customer support.

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Sales automation

Team collaboration

Chatbot builder

Unified inbox

Message templates

Analytics tools

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Shopify Crm apps

Related Categories

Price

Based on reviews

Showing 80 to 100 of 74 Apps

JivoChat: Live Chat & WhatsApp

Mokapen

Weld

FreightPOP

Zoho Integration

Replydesk Helpdesk and CRM

Miduoke

Platformly: CRM & Marketing

Focal Live Chat & Helpdesk

EdgeCTP

Datarize : CRM made so easy

MOTENASU

Rivet

Xell Shop

Skylio ‑ CRM Connector

Skylio CRM Connector

Endear CRM and Clienteling

Datarize : CRM made so easy

Key Customer CRM Insights

Kommo: AI‑powered WhatsApp CRM