Shopify Crm apps 2026

JivoChat: Live Chat & WhatsApp

$29 / Month

7.7

108 Reviews

Omnichannel Live Chat with WhatsApp and Marketing Solutions Show more

JivoChat: Live Chat & WhatsApp is a comprehensive communication app designed to enhance customer engagement and streamline interactions across multiple platforms. This powerful tool seamlessly integrates live chat features on your website and connects with WhatsApp, allowing businesses to provide instant support and address customer inquiries in real-time. The intuitive interface ensures ease of use, empowering support teams to manage multiple conversations simultaneously. JivoChat offers customizable chat widgets, automated responses, and detailed analytics to optimize your customer service experience. With its multilingual support and cross-platform compatibility, JivoChat enables businesses to reach a global audience effectively. Whether you're a small business or a large enterprise, this app provides the flexibility and scalability needed to elevate your customer communication strategies.

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Whatsapp integration

Integrated crm

Omnichannel chat

Marketing solutions

Inbox management

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Boardroom: AI Toolkit

$24-$99 / Month

7.5

27 Reviews

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Use AI to find keywords, write blogs, and grow organic traffic Show more

Boardroom SEO & Data Analytics is a comprehensive e-commerce toolkit designed to simplify and enhance your digital marketing efforts. With its intuitive, user-friendly interface, the app allows you to effortlessly research unlimited keywords and create SEO-friendly blog posts, driving more organic traffic to your site. By integrating your data sources, Boardroom automates complex reports and key metric calculations, providing a streamlined view of your business's performance. The platform's AI-driven analytics offer actionable recommendations, helping you grow and optimize your strategies efficiently. Equipped with a powerful CRM, you can track customer lifetime value, segment audiences, and uncover purchasing habits to craft personalized marketing campaigns. As an all-in-one solution, Boardroom combines the functionality of multiple apps, becoming your personal consultant to solve problems, save time, and improve decision-making. Embrace AI-powered e-commerce tools to unlock growth opportunities and achieve your business goals with ease.

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Multi-store analytics

Automated reports

Ai keyword research

Seo-friendly blogging

Key metric calculations

Data-driven recommendations

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Current

"Manage ambassador CRM, sales tracking, messaging, and discount codes seamlessly." Show more

Current is an innovative app designed to consolidate and streamline all your ambassador CRM data management needs. It offers a comprehensive solution to track ambassador impact, attribute sales, and automate payouts to simplify your workflow. Communicating with your ambassadors is effortless with in-app messaging and integrated email support, ensuring seamless interaction. The app enables you to easily generate and assign discount codes, empowering your ambassadors to promote your brand effectively on social media. For product seeding strategies, Current facilitates the distribution of gift products to your ambassadors with minimal hassle. The automated sales tracking feature ensures you always have up-to-date insights into your ambassadors' contributions, helping you make informed decisions. With Current, managing your ambassador program becomes a more efficient and productive experience.

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Sales tracking

Discount code generation

Automated payouts

Email communication

In-app messaging

Product seeding

Chatlake: Live Chat & Helpdesk

Live Chat & Multi-channel HelpDesk with CRM features Show more

Chatlake: Live Chat & Helpdesk is a versatile communication platform designed to streamline customer interactions across various channels, making it more than just a simple live chat tool. By integrating email, WhatsApp, Messenger, Twitter, and more, it enables businesses to manage all customer conversations in a single, seamless interface. This comprehensive solution allows for efficient issue resolution by providing unlimited agent access to a complete history of communications. Additionally, Chatlake enhances productivity with features like response templates, automated workflows, and chatbot integrations, all available right out of the box. It supports a wide range of platforms including Email, Messenger, Twitter, Instagram, Telegram, Line, and SMS, ensuring no customer touchpoint is overlooked. The app also offers customizable attributes, allowing businesses to handle data management tailored to their specific needs. With its robust capabilities, Chatlake serves as a powerful tool for eCommerce and other enterprises seeking to elevate their customer service operations.

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Automated workflows

Live chat

Chatbot integration

Unlimited agents

Multi-channel helpdesk

Crm features

tawk.to Live Chat

(3.1/5)

88 Reviews

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Monitor and chat with site visitors in real time. Show more

The tawk.to Live Chat app is a powerful tool designed for Shopify users to enhance customer interaction and support. It enables seamless communication with visitors through unlimited messaging, ticketing, and agent seats, ensuring you never miss a sales opportunity. Compatible with iOS, Android, Windows, and Mac OSX, this app allows you to stay connected with customers no matter where you are. The integration of CRM, a knowledge base, and a ticketing system ensures real-time support for visitors at critical decision points. You can view and manage Shopify orders directly within chats and tickets, personalize greetings based on visitor behavior, and utilize shortcut message templates for quick responses. The app's CRM also allows managing unlimited customers and organizations efficiently. For any assistance, the 24/7 support team is just a chat away, ready to support you round the clock.

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Crm integration

Order management

Ticketing system

Real-time chat

Knowledge base

Canned responses

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Swan AI

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Customer Engagement Platform For Retailers Show more

Swan AI is an innovative app designed to streamline the management of your online business, allowing you to concentrate on growth rather than day-to-day operations. This app automates numerous crucial business tasks, making it easier to manage your workload efficiently. By sending targeted communications, Swan AI boosts customer retention, ensuring your audience stays engaged with your brand. The app also segments customers based on their behaviors, providing personalized experiences that enhance customer satisfaction and loyalty. With advanced tracking and analytics features, you can gain valuable insights from customer data, enabling you to make informed decisions that drive business success. Swan AI empowers businesses to operate smarter and expand faster by removing the complexities of everyday management.

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Order management

Customer management

Customer journeys

Automate inventory

Crm segments

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ShopFlex Workflow Automation

$9.99-$139.99 / Month

6.7

10 Reviews

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Drive sales & operation efficiency with automation Show more

ShopFlex Workflow Automation is an innovative tool designed to transform your e-commerce operations through a comprehensive suite of customizable workflows. This app streamlines processes ranging from marketing and inventory management to shipping, fulfillment, and customer service. With features like CRM, auto tagging, and user journey optimization, ShopFlex enhances efficiency and boosts sales. It integrates seamlessly with popular platforms such as Shopify, TikTok, and Amazon, allowing for hassle-free automation. Ready-made templates and unlimited triggers and actions simplify the automation process, while its robust capabilities in managing multiple stores make operations smooth and cohesive. Whether dealing with chargeback disputes, social media posting, or return management, ShopFlex ensures every aspect of your e-commerce business is covered and optimized.

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Customizable workflows

Marketing automation

Multiple store management

Inventory management

Review management

Return management

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Tagger

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The all-in-one influencer marketing platform Show more

Tagger is a comprehensive tool designed to enhance your influencer marketing campaigns through seamless integration with your Shopify store. It simplifies product fulfillment and attribution, allowing marketers to efficiently plan and execute campaigns. With its powerful data-driven capabilities, Tagger facilitates the discovery and hiring of Creators, ensuring you find the right fit for any global campaign. The app supports product distribution through gifting campaigns and the generation of unique discount codes tailored for Creator audiences. Its CRM capabilities help manage every aspect of influencer activations, ensuring smooth collaboration and communication. Additionally, Tagger's Signals feature helps visualize data points and identify trends, enabling marketers to build informed strategies and accurately measure ROI for future success.

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Discount codes

Data visualization

Campaign analysis

Crm management

Creator discovery

Campaign planning

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Sanka ‑ Invento & Order Sync

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Order management for Square, Amazon, and more in one place! Show more

Sanka - Analytics, MA & CRM is a comprehensive solution designed for seamless e-commerce management across multiple platforms. With Sanka, you can effortlessly handle orders from Shopify, Square, Amazon, and various social media channels, eliminating the hassle of manually checking and merging order reports. The app enables you to synchronize inventory, customer information, and other crucial data, ensuring consistency and accuracy across all platforms. Moreover, Sanka assists in optimizing your marketing efforts by providing insights based on customer lifetime value, helping you make informed decisions for social media and ad campaigns. This all-in-one tool streamlines your e-commerce operations, allowing you to focus on growing your business efficiently and effectively. Whether you’re running a small online shop or managing a large-scale operation, Sanka provides the tools you need for a more coordinated and data-driven approach.

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Order management

Inventory sync

Customer data

Marketing optimization

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MOTENASU

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顧客・購買データ等の自動連携が可能なCRM！購買分析・メール・LINE・SMS・DM等、チャネル配信・サポートも充実！ Show more

MOTENASU is a versatile app tailored for Shopify merchants, aimed at enhancing the shopping experience for customers while streamlining store operations. It leverages the analysis of purchase history and customer behavior to automatically suggest personalized promotions, ensuring that each customer receives product recommendations and offers that are uniquely suited to them. By automating marketing activities across diverse channels such as email and LINE, the app optimizes segmentation and targeting, significantly boosting marketing effectiveness. Its omni-channel marketing approach allows customers to naturally connect with stores through their preferred platforms, fostering stronger relationships. Additionally, MOTENASU provides a comprehensive data-driven dashboard, rich in insights, to help merchants understand sales trends, customer behaviors, and campaign outcomes, thereby facilitating informed decision-making. These features enable merchants to deepen their connections with customers and grow their businesses efficiently.

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Data-driven decisions

Automated segmentation

Personalized promotions

Multi-channel marketing

Purchase history analysis

Insight-rich dashboard

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Candid Wholesale

$179-$599 / Month

8.2

2 Reviews

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Save time managing wholesale orders, products, and inventory. Show more

Candid Wholesale is an intuitive app designed to streamline and simplify the world of online wholesale. By syncing your products and inventory in real-time, Candid eliminates the chaos of traditional order forms, spreadsheets, and PDFs, ensuring accurate and efficient wholesale management. The app is tailored to enhance collaboration with retailers through features like support for Case Packs, Price Lists, and Minimum Order Quantities (MOQ). It also integrates seamlessly with tools such as B2B CRM systems, ShipStation, and third-party logistics providers (3PLs), forming a crucial link between B2C and B2B operations. Candid enables users to sync inventory across multiple platforms, including Shopify, and build comprehensive product catalogs with ease. This empowers businesses to reduce data entry burdens, prevent stockouts, and ultimately maximize sales potential.

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Product syncing

Real-time inventory

Price lists

Wholesale management

Case packs support

B2b crm

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Focal Live Chat & Helpdesk

8.2

3 Reviews

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Boost sales and support with integrated Live Chat and CRM Show more

Focal Live Chat & Helpdesk is a comprehensive app designed to streamline customer support across multiple platforms. This versatile tool offers a centralized live chat support dashboard, integrating with various channels like WhatsApp, Facebook, Line, SMS, Telegram, and Emails, making it an all-in-one helpdesk solution for Shopify stores. By automating repetitive tasks, the app saves valuable time and enhances efficiency, allowing teams to focus on more complex customer interactions. Users can effortlessly manage all interactions from a single dashboard, empowering teams to engage effectively with customers and improve the overall shopping experience. Real-time reporting and status updates provide valuable insights into each conversation, enabling businesses to refine their customer service strategies continually. With its live chat widget and omnichannel support, Focal Live Chat & Helpdesk ensures instant customer engagement and a seamless support experience.

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Real-time communication

Task automation

Omnichannel support

Unified dashboard

Reporting & analytics

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Mercately AI on WhatsApp 24/7

8.2

2 Reviews

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Get more ecommerce sales with seamless WhatsApp integration Show more

Mercately ‑ Sell on WhatsApp is a dynamic app designed to transform your WhatsApp into an influential sales platform. By seamlessly reconnecting with customers over abandoned carts and sending various notifications, it significantly enhances the shopping experience and boosts your revenue. The app offers intuitive integration that simplifies managing your store while engaging in real-time chats. Enjoy the added benefits of chatbots, personalized campaigns, and a customer-focused CRM, ensuring each interaction is meaningful and productive. Ideal for leveraging modern e-commerce trends, Mercately empowers businesses to turn every conversation into a potential sale. Furthermore, it automates abandoned cart recovery and enables WhatsApp marketing, allowing you to send order confirmations, track orders, and provide COD notifications, effectively bringing more customers back.

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Personalized campaigns

Whatsapp marketing

Order notifications

Cart recovery

Chatbots

Customer crm

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ActiveCampaign Marketing

$19-$159 / Month

7.4

251 Reviews

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Grow your business with email marketing, automation, and CRM Show more

ActiveCampaign Email Marketing is a dynamic solution designed to amplify your eCommerce business through advanced marketing automation. Seamlessly integrate your complete product catalog and leverage built-in Shopify automations to streamline essential revenue-generating activities, such as welcome emails, abandoned cart reminders, and product review requests post-purchase. This app empowers you to craft professional, personalized email campaigns that cater to individual shopping behaviors and interests, thanks to an intuitive email designer. Enhance customer engagement by automatically triggering abandoned cart email workflows, thus boosting checkout rates. Transform one-time buyers into loyal customers with effective up-sell and cross-sell automations, and connect with shoppers through tailored SMS discounts based on their purchasing history. With ActiveCampaign Email Marketing, driving eCommerce success has never been more streamlined and effective.

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Marketing automation

Shopify integration

Lead generation

Sms marketing

Product reviews

Abandoned cart

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Revamp CRM for B2B wholesale

$9-$28 / Month

(2.7/5)

9 Reviews

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Follow-up on your sales, Analyze your marketing and segments. Show more

Revamp CRM for B2B Wholesale is a robust platform designed to help businesses enhance customer relationships and boost sales. Tailored especially for the cosmetics industry, it has proven effective in increasing repeated order rates. This app centralizes all customer information—whether B2B or B2C—such as orders, notes, tags, tasks, and custom fields, into one unified system. Seamlessly integrating with Shopify for two-way tag synchronization, it also extends functionalities via Zapier. The app empowers sales teams to streamline their activities while collecting customer feedback and tracking performance. With features like RFM classification and insights into forecasted next order dates, it provides actionable intelligence to help businesses make informed decisions. The application offers over 40 segmentation data points, providing users with comprehensive tools for targeted marketing and enhancing customer engagement.

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Customer segmentation

Zapier integration

Central customer database

Two-way shopify sync

Manage sales activities

Customer feedback collection

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Rivet

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Simplify fan engagement and email marketing with one tool Show more

Rivet is a dynamic fan management platform designed to help you identify and engage with your most dedicated fans by offering exclusive content and perks. By integrating your Shopify data into Rivet's CRM, the app provides a comprehensive view of your fans' behaviors and purchase history, enabling you to craft targeted marketing campaigns that effectively drive sales. Rivet empowers you to transform your biggest supporters into loyal customers, enhancing your ability to build strong, monetizable fan communities. The platform's tools allow for customer segmentation based on purchase activity, ensuring personalized and relevant outreach. With an intuitive email marketing tool and builder, Rivet facilitates easy communication with different customer segments. Ultimately, Rivet is designed to boost your revenue while fostering lasting connections with your fan base.

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Shopify integration

Customer segmentation

Email builder

Fan management

Exclusive content

Personalized outreach

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Ranky ‑Simple membership tiers

$14.99-$49.99 / Month

8.2

3 Reviews

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CRM施策のための会員ランク、会員カード・メンバーシップの仕組みをシンプルに導入可能 Show more

"らんキィ ‑ シンプル会員ランク＆会員証"は、顧客の過去の購入金額や購入回数を基に、会員ランクを自動で付与するアプリです。このアプリでは、ノーコードで会員証や会員カードをマイページに追加することができ、すぐに会員ランクプログラムを開始することが可能です。付与されたランクはメタフィールドに格納されるため、ポイントアプリや定期購入アプリなど、外部アプリとの連携も容易に行えます。設定は全くコードを書くことなく、インストール、ランク設定、テーマへのブロック追加のみで簡単に構築可能です。特定期間の購入情報を基にしたランク条件を設定でき、顧客体験の向上に寄与します。また、会員カードには現在のランクやShopify POSで使用可能な顧客バーコードを表示できるため、オンラインと店舗のスムーズな連携が実現します。

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Automated calculations

Member rank assignment

No-code member cards

Metafield storage

Block theme addition

Periodic rank updates

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Miduoke

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All-channel cross-border electricity online customer system Show more

Miduoke Enterprise Edition is a comprehensive customer engagement solution that seamlessly integrates with multiple communication channels including websites, WeCom, WeChat Official Accounts, Mini Programs, Weibo, Douyin, Facebook, and LINE. This app allows businesses to track customer interactions across these platforms, providing a unified view of customer activities. Equipped with AI-powered customer service capabilities, it enhances experience by offering intelligent dialogue distribution and managing intelligent work orders efficiently. Miduoke further aids businesses in CRM management and ensures swift communication between visitors and customer service agents, thereby boosting conversion rates. The platform also supports automatic translation and maintains historical interaction records for more insightful analysis. By using Miduoke, enterprises can deploy solutions across all channels, gaining valuable data insights to refine their strategies and improve service delivery.

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Cross-channel tracking

Automatic translation

Historical records

Ai customer service

Crm management

Dialogue distribution

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Teamleader

$14.5-$48 / Month

(1/5)

1 Reviews

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Automagically create contacts, deals, and invoices in your CRM Show more

Teamleader is an innovative app designed to seamlessly connect your Shopify store with your preferred CRM, streamlining the management of online sales. By integrating with Shopify, it automatically creates new contacts in Teamleader every time a sale is made, eliminating the need for manual data entry and significantly reducing duplicate work. This automation not only saves time but also enhances productivity, allowing you to track sales and customer interactions from a single, centralized platform. Teamleader offers the flexibility to tailor its features to align with your unique business needs, ensuring a personalized experience that optimizes workflows. The app’s ability to convert webshop orders into actionable data boosts operational efficiency, aiding in better customer follow-ups and ultimately augmenting your return on investment (ROI). With Teamleader, you can enjoy a streamlined sales process that enhances your business's agility and responsiveness in the fast-paced world of e-commerce.

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Order conversion

Auto-contact creation

Sales synchronization

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4PsiteLink (4P)

8.2

2 Reviews

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Connector for the 4Psite cloud based order management system Show more

4PsiteLink (4P) is a comprehensive order management system designed to unify your Shopify stores and over 40 marketplaces in one centralized platform. This app simplifies the complexities of e-commerce operations, providing an efficient solution for shipping and dropshipping orders while seamlessly managing and syncing your inventory across multiple channels. With advanced features like Warehouse Management System (WMS), purchasing management, and support for options and kits, 4PsiteLink enhances operational efficiency. It also offers robust CRM capabilities, third-party integrations such as QuickBooks, and insightful reporting to streamline financial and inventory tracking. EDI solutions for major vendors like Lowe's and Home Depot, along with integrations with services like Authorize.net and TaxJar, make it a versatile tool for modern businesses. Whether handling a handful of orders or thousands daily, 4PsiteLink ensures streamlined processing and fulfillment in real-time.

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Quickbooks integration

Crm integration

Order management

Inventory sync

Extensive reporting

Advanced wms

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Shopify Crm apps

Related Categories

Price

Based on reviews

Showing 40 to 60 of 76 Apps

JivoChat: Live Chat & WhatsApp

Boardroom: AI Toolkit

Current

Chatlake: Live Chat & Helpdesk

tawk.to Live Chat

Swan AI

ShopFlex Workflow Automation

Tagger

Sanka ‑ Invento & Order Sync

MOTENASU

Candid Wholesale

Focal Live Chat & Helpdesk

Mercately AI on WhatsApp 24/7

ActiveCampaign Marketing

Revamp CRM for B2B wholesale

Rivet

Ranky ‑Simple membership tiers

Miduoke

Teamleader

4PsiteLink (4P)