Aide is the easiest way to get customer insights, automate repetitive workflows like order tracking, returns, and exchanges, assist support agents with AI suggestions, and use knowledge to answer common customer questions automatically. Aide analyzes customer messages to find possible automations and gives you the tools you need to configure workflows to bring intelligence and efficiency to your support operations.

• Automate knowledge-based question answering and order tracking
• Automate returns, exchanges and other operations based on store policy
• Agent assist tooling to help human agents respond to customers faster
• Get AI insights and recommendations with ongoing analysis
• CRM and API integrations to read data or perform actions