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8.2
ReplyDesk: AI Helpdesk logo

ReplyDesk: AI Helpdesk

Develop by ReplyDesk

$39-$199

/ Month
Free plan available 7 Days Free Trial

Multichannel Helpdesk and CRM Solution Powered by AI

Ai-powered responses
Centralized interaction management
12+ integrations
2 Reviews
8.2

About ReplyDesk: AI Helpdesk

Launched Apr 08, 2024

Categories

Synctrack Order Tracking logo
(72 Reviews)
  • Sponsored

All-in-1 Order Tracker with a Branded Order Tracking Page

Introduction Video

Description

AI-powered multichannel help desk to boost sales & streamline eCommerce customer support

Make eCommerce support easier with ReplyDesk's AI multichannel helpdesk! Bring together conversations from 10+ world's leading selling channels (Amazon, eBay, Walmart, Etsy, Shopify, Facebook, TikTok and more) in one simple inbox. Use AI to auto-reply, translate, summarize tickets, fix grammar, and create custom responses. Get order details instantly. Sell better and give amazing customer support across every channel. FREE for 1 agent + 2 integrations.

Make eCommerce support easier with ReplyDesk's AI multichannel helpdesk! Bring together conversations from 10+ world's leading selling channels (Amazon, eBay, Walmart, Etsy, Shopify, Facebook, TikTok and more) in one simple inbox. Use AI to auto-reply, translate, summarize tickets, fix grammar, and create custom responses. Get order details instantly. Sell better and give amazing customer support across every channel. FREE for 1 agent + 2 integrations. more
  • AI Powered: auto-replies, rephrase, grammar fixes, ticket summery, translation
  • Connect: Amazon, Walmart, eBay, Etsy, Facebook, Instagram, TikTok and more!
  • Built for teams: auto-assign tickets, notes, mentions and agent statistics
  • Auto responder: auto-respond to customer messages with tailored replies
  • Automations: built-in customizable automations to streamline your workflows

Pros

  • Centralizes all customer interactions in one place, ensuring consistent and efficient support
  • Seamlessly integrates with over 12 leading marketplaces, webstores, and social media platforms
  • AI-powered features, including built-in GPT to compose emails and reply to messages quickly
  • Supports onboarding team members with notes, mentions, and statistics
  • Minimal learning curve with beneficial AI features
  • Excellent customer service that is helpful, insightful, and receptive to feedback
  • The development team is willing to implement features based on customer requests

Top Helpful Reviews

Page Spot

Jul 27, 2024  on Shopify

This platform is amazing. I don't think I'm at the level to really need it yet but I'm absolutely interested in using it later.

FitBros

Jul 21, 2024  on Shopify

It's really easy to set automations and keep yourself from spending so much time replying and finding things.

Fresh Linens

Jul 21, 2024  on Shopify

This platform is amazing. I don't think I'm at the level to really need it yet but I'm absolutely interested in using it later.

BabyBoutique

Jul 05, 2024  on Shopify

It's really easy to set automations and keep yourself from spending so much time replying and finding things,

BookVerse

Jun 25, 2024  on Shopify

It's really easy to set automations and keep yourself from spending so much time replying and finding things.

AccentUp

Jun 07, 2024  on Shopify

I was very impressed that there wasn't much of a learning curve and the AI features seemed more than beneficial.

Al-Midrar Institute

Jun 04, 2024  on Shopify

I'm leaving this review because of their customer service. They were helpful and insightful and welcome feedback. They actually develop a features i needed.

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