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Mailchimp Email SMS Marketing logo

Mailchimp Email SMS Marketing

$13-$350

/ Month
Free plan available

Drive traffic and sales with email, SMS, and automation

A/b testing
Email automation
Landing pages
Custom templates
Campaign types
Data insights
Pop-up forms
Segmentation targeting
Content studio

About Mailchimp Email SMS Marketing

Launched Nov 27, 2018

Categories

Built by Intuit Mailchimp

Email :

[email protected]

Address

405 N Angier Ave NE, Atlanta, GA, 30308, US

Website Privacy policy FAQ
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Introduction Video

Description

The email and SMS marketing automations platform that helps you boost opens, clicks, and sales.

Boost your Shopify store’s performance with Mailchimp’s AI-powered marketing platform. Our precision-targeted emails, actionable insights, and powerful marketing CRM helps you scale up and sell more. Automatically engage customers who show interest in your store with personalized campaigns and SMS reminders that drive repeat purchases. Get started by connecting Shopify with Mailchimp to supercharge your business’s growth for less. This integration works with Shopify, Shopify Plus, and POS.

Boost your Shopify store’s performance with Mailchimp’s AI-powered marketing platform. Our precision-targeted emails, actionable insights, and powerful marketing CRM helps you scale up and sell more. Automatically engage customers who show interest in your store with personalized campaigns and SMS reminders that drive repeat purchases. Get started by connecting Shopify with Mailchimp to supercharge your business’s growth for less. This integration works with Shopify, Shopify Plus, and POS. more
  • Use SMS to send promos and follow-up messages to re-engage customers
  • Automate win-backs, upsells, and cart reminders based on shopping behavior
  • Target the right customers to win repeat business with predictive segmentation
  • Analyze campaign performance to gain insights on revenue and customer engagement
  • Save time with AI generated SMS and email campaigns including copy and images.

Pros

  • Precision-targeted emails.
  • Expert insights and powerful marketing CRM.
  • Integration with Shopify online store and POS.
  • Launch email automations (e.g., abandoned cart, welcome emails).
  • Access to creative assets in Content Studio for reuse.
  • AI-powered improvements with Content Optimizer.
  • Insights powered by data from millions of campaigns.
  • Pre-built pop-up forms and landing pages.
  • Extensive email marketing features (e.g., newsletters, SMS campaigns, promotions).

Cons

  • Cleverly hidden prices and overcharges reported by users.
  • Issues with disabling and deactivating features.
  • Difficulty in resolving integration problems with Shopify.
  • Random issues with double opt-ins overriding Shopify subscriptions.
  • Poor live chat support with template answers.
  • Faulty domain validation code.
  • High fees related to bot activities.
  • Manual efforts required due to synchronization problems.
  • Persistent code residues on websites post-uninstallation.
  • Comparatively less user-friendly than other email marketing apps.

Top Helpful Reviews

Campfire Tales

Apr 30, 2025  on Shopify

I had a what was a simple error on my part adressed by the support. And the support team was very helpful

Hope Essentials

Apr 30, 2025  on Shopify

Rafael was so kind, so happy and awesome! He helped me with everything I need and was very thorough! Dean also helped me today and he was amazing!!! Your support is unmatched! And the energy and kindness in the chats are incredible. Thank you!!!!

Garden of SELF

Apr 30, 2025  on Shopify

I have had an awful experience with Mailchimp until I spoke with Troy. I had a 14 day trial and wanted to try out some specific features of the subscription. I had a tech call but the person wasn't able to help me and said it was passed on. I did try to explore more but was left with no resolve. I had account call, great guy but he couldn't help me with my concern, Days went by, I emailed and sent messages to no avail. I then finished my trial and was billed!!! Very disappointed I reached out AGAIN!!! This time I got Troy, he was very helpful and patient. The issue was a complicated one and took 2 sessions to resolve it. he made himself available to me and provided me with as much information as possible to ensure the matter was sorted. If I got a new trial I would really reconsider using them long term. It could have been teething problems BUT it almost cost you a customer.

TEN ZERO THREE

Apr 28, 2025  on Shopify

I haven't used much of the app so far but I did encounter an outside issue and requested their help. Dean provided excellent customer service and answered all of my questions professionally and expeditiously.

Lauren Clark Fine Art

Apr 28, 2025  on Shopify

For the most part working with Troy on the chat was the easiest experience I've had with a chat app.

The Artists Quarter

Apr 25, 2025  on Shopify

JUST A MASSIVE RIP OFF. Great sales pitch...so I signed up, only to find that a massively complex set up include DNS settings. Because I have 45,000 contacts it then charged me for all of these despite only 21,000 being subscribers. So, so far not 1 email sent and £500 in charges. Avoid these people like the plague.

LUNADHYA

Apr 24, 2025  on Shopify

Merci à toute l’équipe Mailchimp je découvre cet outil très intuitif et puissant. Un merci tout particulier à Rafael pour son accompagnement disponible et bienveillant !

Millefiori Milano

Apr 23, 2025  on Shopify

Great experience with customer care: Lori was responsive and helpful so I have easily fixed my issue.

Arena Menswear

Apr 22, 2025  on Shopify

Troy was a great help in getting our shopify and mailchimp account correctly synced, thanks a bunch! :)

Death By Stickers

Apr 19, 2025  on Shopify

Not sure what happened to Mailchimp but my bills started out reasonable but as my business grew, my bill ballooned into this extreme amount each month. What’s worse is when I went to cancel, they charged me even more for “additional contact blocks” what for? No clue… …. Felt like they were holding my account as ransom and I had to pay $100 to close my account to avoid the new monthly fee from hitting my card…. There are a lot of options out there, choose one of them.

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