My Mailchimp customer support Cyrus was very helpful and easy to chat to. He solved the questions I had and provided some valuable insights I hadn't considered. Very happy!

Randomly deleted account, no way to figure out a solution and lost access to any data and integrations. Customer support was kind though.

A great app and a lot of useful documentation helped us keep our mailing audiences alive across a major change in our e-commerce platform. As well, had a pleasant experience while working with Mailchimps online support (thx Rhedd for helping me resolve a synch problem).

Great app and great support. My agent Nadz was super helpful when I needed help setting things up correctly.

I need some help with integrating the app onto Shopify. Jay Ann helped me via live chat and was super helpful!

Had some issues syncing updated customer info, but Cyrus from customer support helped me out, and everything is syncing up as intended right now. Customer service was pleasant and helpful.

Seph was very helpful, responded quickly and clearly to all my questions. Very satisfied with the interaction and it completely solved my problem!

Thanks. My fear with chats is getting a bott or getting left for ages on with no action.... You were ON IT and communicated really well...

The company is too big - all fake accounts - very poor service - nothing is honest or transparent - Yes - you have reached out - but still have no answer and are blaming Shoptify -

Mailchimp has been a great tool for our store and a successful marketing channel. We recently experienced an issue with data synchronization, but Nadz provided prompt and helpful assistance.