Excellent customer support - Rhedd was very pleasant and helpful and got the issue sorted very quickly.

Amazing app! But I was having some problems with some features and was able to fix it with the bell of Jay Ann. Thank you Jay for the professional assistance.

Great customer service! Dean helped me and was very patient, thorough, and helpful. His help has actually made me better integrate Mailchimp to my website. Thank you, Dean and Mailchimp! I highly recommend to any small business that wants to expand their marketing efforts and improve their conversions.

Aaron was great and super helpful with assisting me in resolving my syncing issue. Very patient and proactive.

ottimo supporto, preciso e puntuale! Abbiamo risolto un problema complesso di sincronizzazione dei dati. Grazie Lori!

I'm sure that Aaron was doing exactly as he'd been trained, but I need more hand-holding than was offered. He was particularly nice and in the end, my needs were met. The help links are so circlular that it feels impossible to actually do the task one might go to find help for. Being directed to those links after exploring them extensively is frustrating, but Aaron was a darling and patient with me.

If you have too many different customer tags in Shopify, this app stops syncing any customer tags. We've spent 3 weeks full-time trying to fix this with no luck. Then it synced tens of thousands of old contacts from Shopify to Mailchimp with no way to filter them out, doubling our Mailchimp costs due to extra subscribers. We will have to pay a developer to build a custom Shopify-Mailchimp syncing app to compensate for this app's deficiencies. Edit: I've tried all combinations of options, including trying to only sync specific tags. That didn't work either.

If you have too many different customer tags in Shopify, this app stops syncing any customer tags. We've spent 3 weeks full-time trying to fix this with no luck. Then it synced tens of thousands of old contacts from Shopify to Mailchimp with no way to filter them out, doubling our Mailchimp costs due to extra subscribers. We will have to pay a developer to build a custom Shopify-Mailchimp syncing app to compensate for this app's deficiencies.

Cyrus was very helpful. Provided support and escalated the issue which needed work from the development side.

Rhedd is Helpful. We got some problems with creating an account for mailchimp, and Rhedd was fast to come up with a solution. Took no time, so glad for the help.