Nadz, Popped up on my screen and was really helpful. I thought it was just a chat bot. But, when they communicated I then thought this sis good for me as it is 5am in the UK and I had nearly given up. Nadz, ask me what my request was; so i explained and she realised quickly that i needed to uninstall and re-install my Shopify App to enable auto sync of my 70 new subscribers . I am really grateful as i am due to go live on my website and they all seem keen to want to buy something from my shop.. Thank you Natz...

Rhedd was brilliant. Rhedd clearly understood the issue, was technically knowledgeable and very patient going above and beyond to make sure my issue was addressed.

NADZ was extremely helpful and efficient with helping me set up an automation. I now know how to create one by myself.

um atendimento perfeito, muito atencioso!! e resolveu meu problema que estava horas tentando solucionar sozinha.

Dean was great at assisting me with my Pop up and app embeds with shopify, appreciate the attentive customer service.

Sher just quickly and patiently walked me through getting the integration issue I was having resolved! Thank you so much, Sher!

Quick response from DEAN .. helped me find the right info to determine issues .. and in real time .. thanks

NADZ did an excellent job in understanding the issue, explaining the possible causes and submitting a request to the technical team to help resolve. Now I wait to see what comes next, but I feel confident that the issue was well documented by Nadz. In addition, when I got cut off from the chat and had to log back in I was able to reconnect with Nadz so I did not have to start over with a new agent. That was extremely helpful.

Jean has been such a patient and understanding Customer Support Agent. No matter how many times I disconnected myself from the chat, Jean patiently welcomed me back and was able to resolve the trouble I was having. Five stars and high fives for Jean!

Excelente el soportde de Nadz! Toda su explicación fue clarísima y de mucha ayuda! Pude solucionar el inconveniente reportado, gracias!

Jean was great help! She help me restore my Mailchimp sync with my online store. Got disconnected quite a few times but she was able to pick up quickly after restoring connection.

The support team is fantastic! Jean was very helpful and knowledgeable on all questions and scenarios presented.

I have just had a brilliant 'live chat' with someone called DEAN, he went above and beyond to help me solve my problem with my pop up contact form not loading. Very much recommend!

Me ha atendido David, muy amable y paciente para solucionar todas mis dudas y problemas con la integración de la aplicación

David! help with clear information and directions for my issues. had no problem understanding and move forward to solve my problems. Thank you!!!

Nadz was great when I had a syncing issue - we resolved it together with ease. Very Friendly and she gave great directions when needed. thanks

I’m new to Mailchimp, and Lori was a tremendous help via chat. I accidentally disconnected a few times by clicking elsewhere, but each time I was able to reconnect with her. She patiently walked me through my challenges and addressed my pain points in a way that was easy to understand. I’m not very tech-savvy and tend to get overwhelmed, but Lori was incredibly patient, supportive, and reassuring throughout the process. Excellent customer service!

Customer support is very responsive and helpful, Jean assisted me on this occasion, and nothing was too much to ask. She was very attentive, polite and reassuring and ensured that my issue was resolved. Thank you Jean!

Troy was very helpful, and I learned a few things about the pop-ups (which weren't happening, even though I thought they were in place) on my website.

This app provides very helpful service and the assisting agent, Mary, offers prompt and friendly responses. I'd definitely recommend.