Paul was really helpful reliant friendly approachable and stress free I really enjoyed my experience with him

TROYさんの対応は素晴らしい！日本語に翻訳して対応してくれました！ありがとうございます:)

Dean was great in assisting me with connecting the Mailchimp service to Shopify. I was having an issue activating my account, but Dean walked me through the process and helped me out big time. Thanks Dean!

I lost my six digit verification code and their staff quickly contacted me and released me to resolve the issue.

Rafael was fantastic (very kind and patient). He answered my questions thoroughly and helped me know what steps to next take.

Jay Ann was a huge help, quickly able to figure out my questions regarding email integration and pop up for my website. Thank you!

David was absolutely amazing! He helped me with all my problems quickly and efficiently, and was incredibly kind and patient throughout the entire process. His support made a big difference, and I really appreciate the way he went above and beyond. Highly recommended!

We've been a Mailchimp and Shopify user for several years. Recently ran into some syncing issues and after working with several support agents, we were connected to David. He was kind, patient & responsive and was finally able to resolve the issue for us. David gets 5 stars.

Have loved working with Mailchimp since installing it and their support team are always happy to help (particularly Dean who helped with my latest query).

Lori was very helpful and is taking my concern further to the app developers to see if they can resolve my issue as it was not possible to resolve it all in the online chat.

David - has been super helpful in getting our concern resolved and our business utilize Mailchimp SMS Marketing

They are removing free features one by one so I am removing the app. Look after people on the way up guys.

awesome support service. Dean was beyond helpful. After I was disconnected multiple times, Dean came back and guided me through app integration setup. Give this guy a raise

Dean was really helpful and took time to properly look into my issue. Saved me a lot of time and frustration! Great service.

Dean has been amazing on the support team! Super fast response time and he's helped me solve some bugs and problems we were having with syncing issues.

Dean was not able to solve my problem, because it's probably not actually a Mailchimp thing after all, but he was persistent in trying, even after I accidentally disconnected the chat twice!

Great, quick and knowledgable customer service. Have used MC for years without too many issues. Thanks!

I had trouble with setting up Mailchimp to my store, but thanks to Lori everything went smoothly. Thanks !

Have had a good experience overall. We are trouble shooting one problem, but hope to get to the bottom of it, and then I can give it 5 stars. Paul is very helpful in customer service.

I'd been using Mailchimp for years when I worked in email marketing for larger companies and when I started my own small business I knew I'd want to continue using it (over the many other programs I'd also used). I'm so glad the Shopify Mailchimp integration is back! I've found it easy to work with and it's great for email customization, automated drip campaigns, and lead gen forms on my website. I especially like the newer multi-step pop-up forms! Recently I had noticed a syncing error with my pop-up form and shopify sharing customer data, but I worked with Paul and Rafael in integrations and they got it fixed and kept me updated along the way. Very happy with their service! The only con I have is the pricing is a bit high for me as a small business and I wish the SMS credits rolled over month to month, but I still think it's well worth it and will continue to use it with my store.