Lori was very helpful and is taking my concern further to the app developers to see if they can resolve my issue as it was not possible to resolve it all in the online chat.

David - has been super helpful in getting our concern resolved and our business utilize Mailchimp SMS Marketing

They are removing free features one by one so I am removing the app. Look after people on the way up guys.

awesome support service. Dean was beyond helpful. After I was disconnected multiple times, Dean came back and guided me through app integration setup. Give this guy a raise

Dean was really helpful and took time to properly look into my issue. Saved me a lot of time and frustration! Great service.

Dean has been amazing on the support team! Super fast response time and he's helped me solve some bugs and problems we were having with syncing issues.

Dean was not able to solve my problem, because it's probably not actually a Mailchimp thing after all, but he was persistent in trying, even after I accidentally disconnected the chat twice!

Great, quick and knowledgable customer service. Have used MC for years without too many issues. Thanks!

I had trouble with setting up Mailchimp to my store, but thanks to Lori everything went smoothly. Thanks !

Have had a good experience overall. We are trouble shooting one problem, but hope to get to the bottom of it, and then I can give it 5 stars. Paul is very helpful in customer service.

I'd been using Mailchimp for years when I worked in email marketing for larger companies and when I started my own small business I knew I'd want to continue using it (over the many other programs I'd also used). I'm so glad the Shopify Mailchimp integration is back! I've found it easy to work with and it's great for email customization, automated drip campaigns, and lead gen forms on my website. I especially like the newer multi-step pop-up forms! Recently I had noticed a syncing error with my pop-up form and shopify sharing customer data, but I worked with Paul and Rafael in integrations and they got it fixed and kept me updated along the way. Very happy with their service! The only con I have is the pricing is a bit high for me as a small business and I wish the SMS credits rolled over month to month, but I still think it's well worth it and will continue to use it with my store.

I had an issue with my Mailchimp account that I couldn’t figure out, and Dean solved it quickly and professionally. He was responsive, clear in his communication, and knew exactly what to do. I really appreciated his efficiency and support. Highly recommend him if you’re facing any Mailchimp-related problems!

This is a very useful integration to increase revenue and repeat sales through Shopify. The pre-built segments are great and intuitive to customize. Both Dean and David from the integration support were very helpful in assisting me in disconnecting an old account and getting the new one synced.

Dean took time and check if my connection is in sync. Thank you for waiting for me to refresh and redo again.

In the prices listed on Shopify, it says that the price for the essential plan is $13 per month for up to 50,000 contacts. Once the app is installed, however, they ask for €345. Also, the app is very slow and the chatbot on their support site doesn't work... with what face do they ask for all this money?

Superb! We are using this app since 2012 in different platforms. Very useful app and very easy to setup emails. We also like sms marketing.

Troy was super helpful in checking on our new automation email. Giving me tips on how to make our emails getting sent more successful. Thanks Troy!

Rafael is a customer service rockstar! Very clear communication, and so patient in staying with me until our Shopify + Mailchimp integration was up and running again. Thank you Rafael!

Their support team is amazing! Had a change of address and after speaking to so many experts, the Mailchimp support person Dean was the only one who stuck through 3 disconnects, sifted through two accounts and helped us resolve our issue. Just AMAZING! Thanks for the dedication and commitment to get it right!

David was incredibly helpful and patient while helping me connect Mailchimp to Shopify. He made the process easy to follow and answered all my questions clearly. Great support—thank you! Highly recommended.