I had a great experience working with Clarisse. She was incredibly helpful in setting up newsletter notifications for my Shopify store. Clarisse was knowledgeable, patient and guided me through the process seamlessly. Her support made the set up easy and efficient. I truly appreciate her professionalism and would highly recommend her assistant to others!

Very useful today. I think using photos was a great way to see where I was and where I thought I was, compared with where I needed to be.

We've been using Mailchimp for 5 years. The platform is incredibly user-friendly and has been a reliable tool for our business. This week, we encountered an issue and reached out to support. Rafael was amazing—he resolved the problem within minutes!

Valuto bene l'assistenza di questa App, ho avuto modo di parlare con l'operatore Rafael, ed è stato molto gentile ed è stato molto esaustivo in tutte le mie richieste! Veramente consigliato

Dean was incredibly helpful in resolving the issue I encountered with the pop-up window at my store www.ZKoriginal.com. Thank you so much!

I had chat with David, he was very helpful and understanding to solve my issue. Easy to chat with David. Thanks.

Dean me ayudó a entender que no debíabuscar módulos o bloques para agregar formulario de registro de Mailchimp en Shopify porque no hay, hay que generarlos en Mailchimp y el fijo del pie hay que copiar código y agregarlo en shopify a mano. Gracias!

Rafael was amazing, patient and gave me just the right amount push so I could resolve the issue and learn while doing so

Dean was very knowledgeable and answered all my questions with the information I needed to accomplish my goals.

David was super helpful. He managed to sort me out within the space of 10 minutes probably less than that’s so thank you.

All I wanted to do was add a sign up page on my Shopify website to automatically send subscribers to my mailing list. What a waste of time. All I got was an automated chatbot that didn't recognize my request.

Installed the app, and thought I had small issue. Contacted the support and DAVID helpt me really fast en good. Good communications and very helpful support. I highly recommend this app.

We reached out for support for integration between Mailchimp and Shopify. David responded very fast, courteous and professionally. We are happy with the timely support.

Dean has been very helpful the last hour. Dean gets 5 stars The support this morning prior to Dean was really terrible and a waste of my time as well as your employees. I finally got so frustrated and fed up that I closed my account.I was told on 12/6/24 by the onboarding person that all the info would be synced and uploaded ot mailchimp. It was not as of Dec 9 . No one could figure out how to upload all my products and the pictures. I need to create email marketing pieces that were supposed to have gone out yesterday Dec 9. I thought for sure i would be able to get the emails out today by 8 am est. WRONG WRONG WRONG Well see if this all works later this afternoon now that i habe lost another entire day of marketing to ship to the east coast which means customers will have to pay more for shipping. This is not to be released to the public it is only for inhouse use by mailchimp

David was super helpful in integrating my products into my email marketing. He made sure to send me the right links to guide me to resolve the issue!

Some workarounds and some time spent but problem solved in one interaction. Clarisse was excellent to work with.

Dean was so helpful today and really made sure my issues were resolved in a timely manner! Highly recommend him!

Dean was such a great help in assisting me to get my app sett up. He was very attentive, provided additional resources for me to review, and answered all of my questions

The agent was very helpful unfortunately my issue needed further assistance to resolve but that's no fault of theirs

I had a question about how to upgrade my plan and chatted with Clarisse. She was super helpful and guided me through the process. She is a great asset for your company.