Good for the moment

Excellent customer service, we are too small to use mailchimp but they have always been super helpful.

Having an issue currently, but the Seph from the support team was very responsive over live chat. It was easy to set up. Hopefully we'll get the outstanding part resolved quickly.

Had some issues syncing updated customer info, but Cyrus from customer support helped me out, and everything is syncing up as intended right now. Customer service was pleasant and helpful.

overall I think mailchimp is a good email platform. There are things that are missing that I assume they are working on such as phone number collecting in pop-up forms, and even ensuring real phone numbers and emails are submitted in a form before showing the discount code. Not a fan of the forms as of right now, but I do like how easy it is to build emails and set everything up. I am going to keep it for the free trial and see how it goes. I did work a lot with David who was SUPER helpful with getting things set up and answering my questions on the form stuff. Vey much appreciated his help!

JEAN in customer service helped me with integrations to Shopify :)

It's a good app we use it regularly. I needed help connecting it to my new shopify website and got excelent assistance from Dean

David from the customer support team helped me a lot with troubleshooting. Thank you David!

It has been a bit fiddly to get it going properly, but it is working really well

Great support from Jay and Rafael when I had issues with my Shopify integration. They guided me through to resolve the issue.

Seph did a good job.

I'm sure that Aaron was doing exactly as he'd been trained, but I need more hand-holding than was offered. He was particularly nice and in the end, my needs were met. The help links are so circlular that it feels impossible to actually do the task one might go to find help for. Being directed to those links after exploring them extensively is frustrating, but Aaron was a darling and patient with me.

Great, quick and knowledgable customer service. Have used MC for years without too many issues. Thanks!

Have had a good experience overall. We are trouble shooting one problem, but hope to get to the bottom of it, and then I can give it 5 stars. Paul is very helpful in customer service.

Pretty good. Functions well but a little pricey. Support is pretty good.

The in-app chat was very helpful. RAFAEL's service was excellent. Thank you.