This is a very powerful shipping app with tons of features which simplified and automated our international shipping to a great extent. We are now integrated with FedEx, UPS, and Hong Kong Post (which was really rare to find). We tried countless others including Shippo, EasyPost, etc.. Super happy with the support as well. You are immediately connected by email or zoom call to someone that knows the app well and won't waste your time jumping thru hoops. The 4.9 rating is well deserved.

I'm new to this app and so far the customer service has been very helpful. Sibi was the contact that help me onboard and answered all of my questions.

KEERTHI has been amazing to guide me throught the whole process of implementing the app. I set up a call at 9pm and she took care of all the process to let me understand every little detail of the app. I also asked her for a very specific thing that was not included in the app configuration, but she immediately customized the orders display for me based of my needs. She was very kind and I felt guided through the whole process Thanks so much Keerthi

Verified configurations of two setups with their apps. Great support team, Sibi, Manohar all the guys are very thorough

Sagar and Sibi are just incredible. I googled a bunch of apps, and decided to go with this one (had a failure with another), its remarkable how responsive they are if you have an issue - I don't know how these guys do it. They have no only responded quickly to multiple call outs for help, but also added a new feature I asked for (extra fields in a Template for an invoice PDF) really quickly - I was stunned. Also they cater well to Australian postal carriers, I was thinking they would only have knowledge of USA, but us Aussies are well catered for. Top notch!

Very quick response and helpful reply's from the customer service Team. New to the App but looks promising.

The app is pretty tricky to set up as there's not much info to guide with the set-up but the support i received from a support person called Touseef helped me clear it up and now the app is working well and has live rates and allowed me to create customised freight charge auromations.

We received wonderful customer support and help resolving our issues with the app. Very responsive and supportive.

Pretty awesome solution for shipping via Shopify at a fair price. Big Boys like ShipStation want to take advantage of small businesses like mine, but the PH Multicarrier app saved the day for me! Great support from their tech team as I am getting started up. Shipping is pretty complicated... more so than I had anticipated. PHM makes things a bit easier.

Very helpful customer support. Looking forward to trying this app and seeing if our customers are happy with the rates