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Customer reviews: PH MultiCarrier Shipping Label

Develop by Shopify

The Multi Carrier Shipping Label app simplifies shipping for Shopify merchants by offering multi-carrier label printing and rate comparisons. Reading reviews helps you evaluate its reliability, ease of use, and cost-effectiveness before installing.

Reviews (535)

Overall rating
4.8

What Merchants Think

The "PH MultiCarrier Shipping Label" app has generally been well-received by merchants. Users frequently highlight the excellent customer service and support provided by the app's team, which appears to significantly enhance the onboarding and troubleshooting processes. Many reviews indicate that the app greatly assists in streamlining shipping operations, making it a valuable asset especially for businesses seeking efficient multi-carrier integrations.

Key Strengths

  • Exceptional customer support, with agents readily available for help and guidance.
  • Seamless integration with multiple carriers, saving time and effort.
  • Flexibility and customization options for various shipping needs.
  • Ease of using the software, notably after initial setup assistance.
  • Improvement in order fulfillment efficiency and customer satisfaction.

Common Concerns

  • App interface could be more user-friendly and modern.
  • Issues with voiding shipping labels and handling returns or exchanges.
  • Some setup challenges, particularly for new users or those unfamiliar with shipping apps.
  • Occasional technical problems requiring frequent support interactions.
  • Difficulties with international shipping details and integration configurations.

Final Thoughts

Overall, the "PH MultiCarrier Shipping Label" is regarded as a highly beneficial tool for businesses looking to improve their shipping processes. While there are some interface and functionality concerns, the outstanding support team often compensates, guiding users through any difficulties. The app's ability to integrate with multiple carriers and streamline operations makes it a recommended choice for those seeking a comprehensive shipping solution.

Cannatrol - Dry, Cure, and Store

Nov 25, 2025  on Shopify

This app is amazing and has allowed us to set up various flat rate shipping options to our customers on our website while giving us access to our UPS rates on the backend. Touseef and team have been incredible helpful setting up rules and automations. Can't recommend enough for value and support

Booya Fitness LLC

Nov 20, 2025  on Shopify

PH was very helpful with an initial setup on Zoom, then has not allowed us to book another consultation while we still have many questions. It is very difficult to get their customer service to reply to an email, 2-3 days delay on answers with a different person each time. Then they do not allow a second phone consultation.

VOLTEDGE BATTERIES

Nov 12, 2025  on Shopify

App is working well. i can make a rules as per my requirement. very Friendly Customer service. recommended this App to go with.

Pearlsbymangatrai

Nov 04, 2025  on Shopify

We had a very smooth onboarding experience. Special thanks to Sibi, who patiently explained all features and walked us through the order processing workflow. Excellent support and very responsive team. Highly recommended!

Zenn Casa

Nov 04, 2025  on Shopify

Thank you very much for your prompt support. Sibi was very patient and helpful! The app is very easy to use and I have ebeen using it for the past 4 months.

Giant Freeze

Nov 02, 2025  on Shopify

The only solution to be using for shipping labels and rates. For context, I previously had a eCommerce store running on WooCommerce that I was migrating to Shopify, however, I was unsure how to setup shipping with weight & dimensions for DHL Express as I knew if I calculated my shipping costs purely based on weight I would likely make a loss on a significant number of orders. However, after doing some research I came across the PH MultiCarrier Shipping Label app which has been a lifesaver as I am now able to add the weight/dimensions for my products. The UI and settings were very similar to the plugin on WooCommerce that I was using which made setup easy and straightforward. Furthermore, the onboarding/setup team and the support technicians are very helpful and quick to respond.

Castelli Marble

Oct 30, 2025  on Shopify

My go to for shipping. Any questions are quickly answered by their team & they're happy to give you a tour of the app & answer any questions. Have been using PH for years

KachiGhaani.com

Oct 28, 2025  on Shopify

One of the best app for shipping requirements. Also their customer support is excellent. They resolve the issues within no time. Lightning fast response. I am really happy.

Stoked Coffee Roasters

Oct 27, 2025  on Shopify

Always quick and thorough customer support with an unbeatable value for the money. The app does exactly what it says it will and even has all of the carrier services that we use in Scandinavia. Postnord, DHL, etc. Labels are generated automatically based off of customer order details and is very easy to set up with the help of customer service agents. It can be a bit overwhelming at first if you try to set it up by yourself, but booking an appointment is really easy and fast so it is not a problem.

Forensics Detectors

Oct 24, 2025  on Shopify

nice customer service, even dealing with me, all support was provided multiple time step by step via zoom with positive and nice people, got my job accomplished with complicated international shipping arrnagemenrts. thank you

Enagic Canada

Oct 23, 2025  on Shopify

We recently started using their service. Lots of inquiries as this is something new to our operations. They helped me with tons of my inquiries. Touseef is a gem. He knows their system inside out and helped me setup the outcome that I am looking for. Highly recommend their service.

Glow Culture Australia

Sep 30, 2025  on Shopify

Very helpful - also good to know about how to find the X-small packaging that we use for our store (only available via the PH Multicarrier shipping label app). Thanks again for your time - we now feel confident to ship/label our products!

Yom & Layl Perfume Bar

Sep 26, 2025  on Shopify

We’ve been using this app with UPS Ground Saver and it’s helped us save a lot on shipping costs without compromising on reliability. It automatically picks the cheapest shipping option and keeps customers updated with live tracking, all in one place. Customer service is outstanding! Touseef has been incredibly helpful: fast, responsive, and always makes sure everything is handled right away and the way we need it. Great support like this is hard to find. Highly recommend this app if you're looking to streamline shipping, save money, and work with top carriers.

Afternoon Social Club

Sep 25, 2025  on Shopify

Incredibly happy with this app. This has really made the shipping process seamless for us. We use a two carrier service and love having everything under one dashboard. More importantly, it is really the customer service that is amazing. Between the video calls and email questions, I feel everything is answered incredibly fast and always so detailed. I highly recommend.

4U2Heal

Sep 19, 2025  on Shopify

I was contacting while having errors on the plugin itself, i got a call from them while getting errors and they resolved those errors with me pretty quickly! 11/10 for the service there, had to call them today but that's done! Thanks Bianca!

Bammies

Sep 15, 2025  on Shopify

Easy integration with Shopify that helps automate your fulfillment. Saves a lot of time and not difficult to get up and running

Vera Clocks

Sep 13, 2025  on Shopify

I am highly satisfied with the excellent support I have received from PH MultiCarrier. Their guidance has given me the confidence to proceed independently, while at the same time providing the assurance that reliable expertise is always available whenever required. This combination of professionalism, responsiveness, and trustworthiness makes working with PH MultiCarrier both smooth and secure.

Postman - Steel Posts & Bollards

Sep 10, 2025  on Shopify

Assisted me in my FedEx LTL Freight and UPS setup with no issues. Provided great support throughout the process. Very helpful. Thank you.

lumibee.online

Sep 08, 2025  on Shopify

This app made shipping a lot smoother for my store. I can connect multiple carriers in one place and compare rates, then print labels directly without switching between different sites. It also gives tracking updates automatically, which saves me from sending manual emails to customers.

Pete Ame

Aug 29, 2025  on Shopify

Excellent service! I got all the help I needed during the onboarding meeting. The app itself is very simple to use and includes everything I need.

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