This is a very powerful shipping app with tons of features which simplified and automated our international shipping to a great extent. We are now integrated with FedEx, UPS, and Hong Kong Post (which was really rare to find). We tried countless others including Shippo, EasyPost, etc.. Super happy with the support as well. You are immediately connected by email or zoom call to someone that knows the app well and won't waste your time jumping thru hoops. The 4.9 rating is well deserved.

I'm new to this app and so far the customer service has been very helpful. Sibi was the contact that help me onboard and answered all of my questions.

KEERTHI has been amazing to guide me throught the whole process of implementing the app. I set up a call at 9pm and she took care of all the process to let me understand every little detail of the app. I also asked her for a very specific thing that was not included in the app configuration, but she immediately customized the orders display for me based of my needs. She was very kind and I felt guided through the whole process Thanks so much Keerthi

Verified configurations of two setups with their apps. Great support team, Sibi, Manohar all the guys are very thorough

Sagar and Sibi are just incredible. I googled a bunch of apps, and decided to go with this one (had a failure with another), its remarkable how responsive they are if you have an issue - I don't know how these guys do it. They have no only responded quickly to multiple call outs for help, but also added a new feature I asked for (extra fields in a Template for an invoice PDF) really quickly - I was stunned. Also they cater well to Australian postal carriers, I was thinking they would only have knowledge of USA, but us Aussies are well catered for. Top notch!

Very quick response and helpful reply's from the customer service Team. New to the App but looks promising.

The app is pretty tricky to set up as there's not much info to guide with the set-up but the support i received from a support person called Touseef helped me clear it up and now the app is working well and has live rates and allowed me to create customised freight charge auromations.

We received wonderful customer support and help resolving our issues with the app. Very responsive and supportive.

Pretty awesome solution for shipping via Shopify at a fair price. Big Boys like ShipStation want to take advantage of small businesses like mine, but the PH Multicarrier app saved the day for me! Great support from their tech team as I am getting started up. Shipping is pretty complicated... more so than I had anticipated. PHM makes things a bit easier.

Very helpful customer support. Looking forward to trying this app and seeing if our customers are happy with the rates

We have used this app for a while. It is great when using Aus Post flat rate satchels. The team are quick to respond to any queries I have, and haven helped adjust rulings etc when needed. The limitation is we were unable to integrate DHL ecommerce account at this time.

Sibi was very experienced and helpful, quick to troubleshoot and provide a solution. We enjoy using PH MultiCarrier for shipping labels, as it is very easy and convenient to use. It takes the thinking out of the process.

It works! A great solution for our business using multi-package orders, makes this process almost too easy! Tech support is super helpful, very responsive and accommodating. Support very knowledgeable about their product as well - thank you for a great add-on to our shopify store!

The support was extremely helpful and mindful of our needs. Also, the support was welcoming in contacting them if we needed more support. This in turn puts our mind at ease that we will be well taken care of to make sure we implement what we need.

Been using this app for several years to manage shipments and products ordered online and limit package size within UPS to 50 pounds to keep the best rates. This app has performed near flawlessly for this, and any issues were quickly answered by support via phone and zoom with screen sharing. A++ recommend giving it a shop if it is something you can use in your store.

team provides exceptional support in every aspect, ensuring that every detail is taken care of. Their dedication extends to every corner, offering assistance whenever and wherever needed

Great service, great communication from this team! I recently caused an issue where i couldn't get any shipping rates to show on my website. Sagar was able to help me fix the issue and guide me through many of the question I had over a zoom call. Amazing team thank again for the awesome service!

Sibi Firoz was great help on helping me with a submitted ticket. Took less than 10 minutes to get the matter settled. Highly recommend!

Great app and wonderful support setting it up. Once installed, Manohar called me right away to help set up the required rules and settings.

Thank you to Touseef Ansari for all of their help in getting this app setup and dialed in for our company. Amazing customer support and the app has really helped expedite our fulfillment process.