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Customer reviews: PH MultiCarrier Shipping Label

Develop by PluginHive

Reviews (575)

Overall rating
4.9

What Merchants Think

The "PH MultiCarrier Shipping Label" app has generally been well-received by merchants. Users frequently highlight the excellent customer service and support provided by the app's team, which appears to significantly enhance the onboarding and troubleshooting processes. Many reviews indicate that the app greatly assists in streamlining shipping operations, making it a valuable asset especially for businesses seeking efficient multi-carrier integrations.

Key Strengths

  • Exceptional customer support, with agents readily available for help and guidance.
  • Seamless integration with multiple carriers, saving time and effort.
  • Flexibility and customization options for various shipping needs.
  • Ease of using the software, notably after initial setup assistance.
  • Improvement in order fulfillment efficiency and customer satisfaction.

Common Concerns

  • App interface could be more user-friendly and modern.
  • Issues with voiding shipping labels and handling returns or exchanges.
  • Some setup challenges, particularly for new users or those unfamiliar with shipping apps.
  • Occasional technical problems requiring frequent support interactions.
  • Difficulties with international shipping details and integration configurations.

Final Thoughts

Overall, the "PH MultiCarrier Shipping Label" is regarded as a highly beneficial tool for businesses looking to improve their shipping processes. While there are some interface and functionality concerns, the outstanding support team often compensates, guiding users through any difficulties. The app's ability to integrate with multiple carriers and streamline operations makes it a recommended choice for those seeking a comprehensive shipping solution.

French Bench

Mar 16, 2025  on Shopify

Sagar and Sibi are just incredible. I googled a bunch of apps, and decided to go with this one (had a failure with another), its remarkable how responsive they are if you have an issue - I don't know how these guys do it. They have no only responded quickly to multiple call outs for help, but also added a new feature I asked for (extra fields in a Template for an invoice PDF) really quickly - I was stunned. Also they cater well to Australian postal carriers, I was thinking they would only have knowledge of USA, but us Aussies are well catered for. Top notch!

National Bee Supplies

Mar 13, 2025  on Shopify

Very quick response and helpful reply's from the customer service Team. New to the App but looks promising.

Vienna Beverages

Mar 11, 2025  on Shopify

The app is pretty tricky to set up as there's not much info to guide with the set-up but the support i received from a support person called Touseef helped me clear it up and now the app is working well and has live rates and allowed me to create customised freight charge auromations.

Alabama Smilax

Mar 04, 2025  on Shopify

We received wonderful customer support and help resolving our issues with the app. Very responsive and supportive.

RV Leveling & Roofing

Mar 03, 2025  on Shopify

Pretty awesome solution for shipping via Shopify at a fair price. Big Boys like ShipStation want to take advantage of small businesses like mine, but the PH Multicarrier app saved the day for me! Great support from their tech team as I am getting started up. Shipping is pretty complicated... more so than I had anticipated. PHM makes things a bit easier.

Pacific Blast Supply

Feb 27, 2025  on Shopify

Very helpful customer support. Looking forward to trying this app and seeing if our customers are happy with the rates

Equine Eye

Feb 24, 2025  on Shopify

We have used this app for a while. It is great when using Aus Post flat rate satchels. The team are quick to respond to any queries I have, and haven helped adjust rulings etc when needed. The limitation is we were unable to integrate DHL ecommerce account at this time.

Spin Control

Feb 24, 2025  on Shopify

Sibi was very experienced and helpful, quick to troubleshoot and provide a solution. We enjoy using PH MultiCarrier for shipping labels, as it is very easy and convenient to use. It takes the thinking out of the process.

NY Hay Sales

Feb 18, 2025  on Shopify

It works! A great solution for our business using multi-package orders, makes this process almost too easy! Tech support is super helpful, very responsive and accommodating. Support very knowledgeable about their product as well - thank you for a great add-on to our shopify store!

Pneus Qualite

Feb 17, 2025  on Shopify

The support was extremely helpful and mindful of our needs. Also, the support was welcoming in contacting them if we needed more support. This in turn puts our mind at ease that we will be well taken care of to make sure we implement what we need.

Hardwoods of Tennessee, LLC

Feb 17, 2025  on Shopify

Been using this app for several years to manage shipments and products ordered online and limit package size within UPS to 50 pounds to keep the best rates. This app has performed near flawlessly for this, and any issues were quickly answered by support via phone and zoom with screen sharing. A++ recommend giving it a shop if it is something you can use in your store.

DoubleHorse

Feb 13, 2025  on Shopify

team provides exceptional support in every aspect, ensuring that every detail is taken care of. Their dedication extends to every corner, offering assistance whenever and wherever needed

NextGen Collectors

Feb 13, 2025  on Shopify

Great service, great communication from this team! I recently caused an issue where i couldn't get any shipping rates to show on my website. Sagar was able to help me fix the issue and guide me through many of the question I had over a zoom call. Amazing team thank again for the awesome service!

AMTAN

Feb 12, 2025  on Shopify

Sibi Firoz was great help on helping me with a submitted ticket. Took less than 10 minutes to get the matter settled. Highly recommend!

Vegan Essentials

Feb 06, 2025  on Shopify

Great app and wonderful support setting it up. Once installed, Manohar called me right away to help set up the required rules and settings.

Never Summer Snowboards

Jan 28, 2025  on Shopify

Thank you to Touseef Ansari for all of their help in getting this app setup and dialed in for our company. Amazing customer support and the app has really helped expedite our fulfillment process.

pisco caur

Jan 26, 2025  on Shopify

they were all very helpfull, at first i had trouble with the integration of the platform but they callme several times till get the problem solved, great app and great team!!! will be keeping the app for long time.

La Karbah™

Jan 24, 2025  on Shopify

Sagar has been super helpful with the integration of this app. I was very stressed as it's not easy to set up in Australia. This has been the best service I have received from anyone! Thanks Sagar!!

InsightCosmetics

Jan 09, 2025  on Shopify

We've been using the PH MultiCarrier Shipping Label plugin for a while now, and it has been a game-changer for our shipping process. The plugin is incredibly user-friendly and offers seamless integration with multiple carriers, saving us time and effort. What stands out most is its flexibility and customization options, allowing us to tailor it perfectly to our business needs. The support team is outstanding, always prompt and helpful in resolving any queries we had during setup and usage. Thanks to this plugin, we’ve significantly improved our order fulfillment efficiency and customer satisfaction. Highly recommended for any business looking to streamline their shipping operations!

Juy

Jan 02, 2025  on Shopify

Sibi was very helpful in answering all my questions and assisting me with all the settings I needed to feel confident going forward using the app.

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