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Customer reviews: PH MultiCarrier Shipping Label

Develop by PluginHive

The Multi Carrier Shipping Label app simplifies shipping for Shopify merchants by offering multi-carrier label printing and rate comparisons. Reading reviews helps you evaluate its reliability, ease of use, and cost-effectiveness before installing.

Reviews (521)

Overall rating
4.9

What Merchants Think

The "PH MultiCarrier Shipping Label" app has generally been well-received by merchants. Users frequently highlight the excellent customer service and support provided by the app's team, which appears to significantly enhance the onboarding and troubleshooting processes. Many reviews indicate that the app greatly assists in streamlining shipping operations, making it a valuable asset especially for businesses seeking efficient multi-carrier integrations.

Key Strengths

  • Exceptional customer support, with agents readily available for help and guidance.
  • Seamless integration with multiple carriers, saving time and effort.
  • Flexibility and customization options for various shipping needs.
  • Ease of using the software, notably after initial setup assistance.
  • Improvement in order fulfillment efficiency and customer satisfaction.

Common Concerns

  • App interface could be more user-friendly and modern.
  • Issues with voiding shipping labels and handling returns or exchanges.
  • Some setup challenges, particularly for new users or those unfamiliar with shipping apps.
  • Occasional technical problems requiring frequent support interactions.
  • Difficulties with international shipping details and integration configurations.

Final Thoughts

Overall, the "PH MultiCarrier Shipping Label" is regarded as a highly beneficial tool for businesses looking to improve their shipping processes. While there are some interface and functionality concerns, the outstanding support team often compensates, guiding users through any difficulties. The app's ability to integrate with multiple carriers and streamline operations makes it a recommended choice for those seeking a comprehensive shipping solution.

Afternoon Social Club

Sep 25, 2025  on Shopify

Incredibly happy with this app. This has really made the shipping process seamless for us. We use a two carrier service and love having everything under one dashboard. More importantly, it is really the customer service that is amazing. Between the video calls and email questions, I feel everything is answered incredibly fast and always so detailed. I highly recommend.

4U2Heal

Sep 19, 2025  on Shopify

I was contacting while having errors on the plugin itself, i got a call from them while getting errors and they resolved those errors with me pretty quickly! 11/10 for the service there, had to call them today but that's done! Thanks Bianca!

Bammies

Sep 15, 2025  on Shopify

Easy integration with Shopify that helps automate your fulfillment. Saves a lot of time and not difficult to get up and running

Vera Clocks

Sep 13, 2025  on Shopify

I am highly satisfied with the excellent support I have received from PH MultiCarrier. Their guidance has given me the confidence to proceed independently, while at the same time providing the assurance that reliable expertise is always available whenever required. This combination of professionalism, responsiveness, and trustworthiness makes working with PH MultiCarrier both smooth and secure.

Postman - Steel Posts & Bollards

Sep 10, 2025  on Shopify

Assisted me in my FedEx LTL Freight and UPS setup with no issues. Provided great support throughout the process. Very helpful. Thank you.

lumibee.online

Sep 08, 2025  on Shopify

This app made shipping a lot smoother for my store. I can connect multiple carriers in one place and compare rates, then print labels directly without switching between different sites. It also gives tracking updates automatically, which saves me from sending manual emails to customers.

Pete Ame

Aug 29, 2025  on Shopify

Excellent service! I got all the help I needed during the onboarding meeting. The app itself is very simple to use and includes everything I need.

Monsterbuck

Aug 22, 2025  on Shopify

Called and left a voicemail, was having issues with rates showing up at checkout. I was not expecting a call so close to the weekend but they reached out very quickly and helped problem solve my issues. Sibi was very helpful.

Trygg365

Aug 20, 2025  on Shopify

This app has been a great help in automating our shipping process, saving us a lot of time that we can now use in other areas of the business. It’s easy to work with, very reliable, and their customer support is excellent.

Insulfix

Aug 11, 2025  on Shopify

Does what we want calculates live rates with TNT Australia/Fedex. Uptime has been solid and Support has been pretty good. Would recommend it for smaller business over the premium alternatives. My only issue is it doesnt support Global Express in Australia. Which locks us into TNT Australia based on the size of item we ship. So we are looking for alternatives.

lescarf

Aug 08, 2025  on Shopify

The support team makes all the difference. Everyone is very helpful and has great knowledge, making the whole experience smooth and simple.

Natural Zing

Aug 06, 2025  on Shopify

Sibi was awesome, once again!! Excellent support and easy to use App integrates easily so our customers can use FEDEX Would Recommend!

ThekuaFactory

Jul 08, 2025  on Shopify

absoulutely simple and speed interface to use and time efficient application...u can use this application for direct shipments through different carriers instead of using any thirdparty application....their support system is outstanding-loved it

Love's Jerky Co.

Jun 27, 2025  on Shopify

I sent a help notice and received a call back within 5 minutes. They walked me through each step of the process. A+ service. Excited to try this service out.

Hygiene Hero

Jun 21, 2025  on Shopify

So far the best app for using your FedEx acc rates with Shopify. Great/Good stuff - amazing tech support - we're using more than few apps, however their tech support is the most responsive I encountered so far. I would get replies via email within hours, and also they provide live phone (zoom) support for set up and solving general tech questions - feature rich, apps can be fine tuned, automated, all possible rates inluding smart post etc - automation is very powerful and if you do not care about always using the cheapest rate .. the way to go Thing which could be better - app is not as user friendly as one might desire. Ideally I would not have to talk or set up a call to properly configure app -FedEx specific - switching between onerate and our acc rate is difficult/manual ... if one uses fedex packaging onerate always comes first, and no way to see our negotiated rate .. we have to swich to custom packages to get negotiated rate ... in general comparing FedEx rates is difficult - Refreshing - there is lot of clicking involved to refresh address/info etc As I said I a new user ... so this is early feedback

Down Decor

Jun 16, 2025  on Shopify

Great customer support. Touseef was great at walking me through the entire app and how everything works!

The GF Lolly Co.

May 30, 2025  on Shopify

Keerthi from Support has walked me through how to use this app. I've been using other apps such as AMP/Australia Post by Addition, for 3+ years and was wanting to find another app due to significant price increases in the other app I was using. The prices offered in this app are very fair (I think I am on the $19USD tier) and the bulk label processing is a very good feature. The walk-through with Keerthi has been very productive and smooth, the app is very configurable too.

AP SUPPLIES

May 29, 2025  on Shopify

Excellent app to simplify shipping related stack. This made all shipping streamlined and clear for both seller and customer side. Great customer service by Manohar. He was very passionate to explaine each and every features of this app. I highly recommande this app for shipping.

PYEB

May 28, 2025  on Shopify

very nice & problemsolving support. Touseef was very helpful installing and setting up the app. bit difficult the initial setup but extremely timesaving when in use. high recommend this app when using different shipping methods

Stayput Anchor

May 27, 2025  on Shopify

Sibi Faroz did a great job giving a presentation plus explaining different available features. He made the entire process so much easier.

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