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Customer reviews: PH MultiCarrier Shipping Label

Develop by PluginHive

Reviews (557)

Overall rating
4.9

What Merchants Think

The "PH MultiCarrier Shipping Label" app has generally been well-received by merchants. Users frequently highlight the excellent customer service and support provided by the app's team, which appears to significantly enhance the onboarding and troubleshooting processes. Many reviews indicate that the app greatly assists in streamlining shipping operations, making it a valuable asset especially for businesses seeking efficient multi-carrier integrations.

Key Strengths

  • Exceptional customer support, with agents readily available for help and guidance.
  • Seamless integration with multiple carriers, saving time and effort.
  • Flexibility and customization options for various shipping needs.
  • Ease of using the software, notably after initial setup assistance.
  • Improvement in order fulfillment efficiency and customer satisfaction.

Common Concerns

  • App interface could be more user-friendly and modern.
  • Issues with voiding shipping labels and handling returns or exchanges.
  • Some setup challenges, particularly for new users or those unfamiliar with shipping apps.
  • Occasional technical problems requiring frequent support interactions.
  • Difficulties with international shipping details and integration configurations.

Final Thoughts

Overall, the "PH MultiCarrier Shipping Label" is regarded as a highly beneficial tool for businesses looking to improve their shipping processes. While there are some interface and functionality concerns, the outstanding support team often compensates, guiding users through any difficulties. The app's ability to integrate with multiple carriers and streamline operations makes it a recommended choice for those seeking a comprehensive shipping solution.

ImaginAble Solutions

Oct 21, 2024  on Shopify

I wish the app was more user friendly. But the help from support staff is really great!

ZePooch, plein-air canin

Sep 29, 2024  on Shopify

Was with Shipstation for 2 years and just could not swallow how expensive it came up to with the exchange rate. So went on the hunt for a cheaper alternative and so far, I could not be more happy with the switch. It was a bit hard to get used to. Probably because I was used to working with another application but I stuck with it and once I got the hang of it, it's actually WAYYYYYYY better. I love how all the statuses show up in my admins page. So much easier to track my orders. I still have things to learn but the customer service is also A1.

Galway Hooker Craft Brewery

Jul 11, 2024  on Shopify

great!

Key Issues Comics

Mar 29, 2024  on Shopify

So far so good. The support team has been very helpful. The only complaint is in regards to the UI/UX. It would be nice if there was a "back" function to toggle between screens. As it is now, one must go back to the menu and navigate to where one would like to go, even if it's to the previous screen.

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