Reviews: PH MultiCarrier Shipping Label

Customer reviews: PH MultiCarrier Shipping Label

Reviews (575)

Overall rating

4.9

5

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What Merchants Think

The "PH MultiCarrier Shipping Label" app has generally been well-received by merchants. Users frequently highlight the excellent customer service and support provided by the app's team, which appears to significantly enhance the onboarding and troubleshooting processes. Many reviews indicate that the app greatly assists in streamlining shipping operations, making it a valuable asset especially for businesses seeking efficient multi-carrier integrations.

Key Strengths

Exceptional customer support, with agents readily available for help and guidance.
Seamless integration with multiple carriers, saving time and effort.
Flexibility and customization options for various shipping needs.
Ease of using the software, notably after initial setup assistance.
Improvement in order fulfillment efficiency and customer satisfaction.

Common Concerns

App interface could be more user-friendly and modern.
Issues with voiding shipping labels and handling returns or exchanges.
Some setup challenges, particularly for new users or those unfamiliar with shipping apps.
Occasional technical problems requiring frequent support interactions.
Difficulties with international shipping details and integration configurations.

Final Thoughts

Overall, the "PH MultiCarrier Shipping Label" is regarded as a highly beneficial tool for businesses looking to improve their shipping processes. While there are some interface and functionality concerns, the outstanding support team often compensates, guiding users through any difficulties. The app's ability to integrate with multiple carriers and streamline operations makes it a recommended choice for those seeking a comprehensive shipping solution.

Mediocre Studios

Apr 14, 2025 on Shopify

Very helpful staff, with clear and concise instructions. Thank you, Sibi!

Kiosk Igloo

Apr 09, 2025 on Shopify

Top service , support was very helpful and understanding. Made the whole process lots easier.

Happysliquor

Apr 08, 2025 on Shopify

Verified configurations of two setups with their apps. Great support team, Sibi, Manohar all the guys are very thorough

Alaska Gear Company

Mar 31, 2025 on Shopify

Easy to use and integrates seamlessly.

InSchoolwear

Mar 26, 2025 on Shopify

Very helpful!

Palomo Footwear

Mar 25, 2025 on Shopify

It was pretty well explained, thank you!

REBL Jewelry

Mar 24, 2025 on Shopify

Very Helpful Onboarding process. Thank you!

French Bench

Mar 16, 2025 on Shopify

Sagar and Sibi are just incredible. I googled a bunch of apps, and decided to go with this one (had a failure with another), its remarkable how responsive they are if you have an issue - I don't know how these guys do it. They have no only responded quickly to multiple call outs for help, but also added a new feature I asked for (extra fields in a Template for an invoice PDF) really quickly - I was stunned. Also they cater well to Australian postal carriers, I was thinking they would only have knowledge of USA, but us Aussies are well catered for. Top notch!

Teknikcentralen

Mar 13, 2025 on Shopify

Good

National Bee Supplies

Mar 13, 2025 on Shopify

Very quick response and helpful reply's from the customer service Team. New to the App but looks promising.

Flavoia

Mar 12, 2025 on Shopify

bra app och bra service

Ruckaway

Mar 10, 2025 on Shopify

Great customer support!

Alabama Smilax

Mar 04, 2025 on Shopify

We received wonderful customer support and help resolving our issues with the app. Very responsive and supportive.

RV Leveling & Roofing

Mar 03, 2025 on Shopify

Pretty awesome solution for shipping via Shopify at a fair price. Big Boys like ShipStation want to take advantage of small businesses like mine, but the PH Multicarrier app saved the day for me! Great support from their tech team as I am getting started up. Shipping is pretty complicated... more so than I had anticipated. PHM makes things a bit easier.

Pacific Blast Supply

Feb 27, 2025 on Shopify

Very helpful customer support. Looking forward to trying this app and seeing if our customers are happy with the rates

Spin Control

Feb 24, 2025 on Shopify

Sibi was very experienced and helpful, quick to troubleshoot and provide a solution. We enjoy using PH MultiCarrier for shipping labels, as it is very easy and convenient to use. It takes the thinking out of the process.

Tommy Moloneys

Feb 24, 2025 on Shopify

Support was great! Manohar was awesome.

Nelson Honey

Feb 21, 2025 on Shopify

Excellent support team to help setup

LHR Safety Worksite Outfitters

Feb 19, 2025 on Shopify

Sibi was of great help and got back to me in a timely manner and answered all my concerns.

Aadorn Attire

Feb 19, 2025 on Shopify

Amazing customer service. Really look forward to using this in my store now