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Customer reviews: PH MultiCarrier Shipping Label

Develop by Shopify

The Multi Carrier Shipping Label app simplifies shipping for Shopify merchants by offering multi-carrier label printing and rate comparisons. Reading reviews helps you evaluate its reliability, ease of use, and cost-effectiveness before installing.

Reviews (531)

Overall rating
4.9

What Merchants Think

The "PH MultiCarrier Shipping Label" app has generally been well-received by merchants. Users frequently highlight the excellent customer service and support provided by the app's team, which appears to significantly enhance the onboarding and troubleshooting processes. Many reviews indicate that the app greatly assists in streamlining shipping operations, making it a valuable asset especially for businesses seeking efficient multi-carrier integrations.

Key Strengths

  • Exceptional customer support, with agents readily available for help and guidance.
  • Seamless integration with multiple carriers, saving time and effort.
  • Flexibility and customization options for various shipping needs.
  • Ease of using the software, notably after initial setup assistance.
  • Improvement in order fulfillment efficiency and customer satisfaction.

Common Concerns

  • App interface could be more user-friendly and modern.
  • Issues with voiding shipping labels and handling returns or exchanges.
  • Some setup challenges, particularly for new users or those unfamiliar with shipping apps.
  • Occasional technical problems requiring frequent support interactions.
  • Difficulties with international shipping details and integration configurations.

Final Thoughts

Overall, the "PH MultiCarrier Shipping Label" is regarded as a highly beneficial tool for businesses looking to improve their shipping processes. While there are some interface and functionality concerns, the outstanding support team often compensates, guiding users through any difficulties. The app's ability to integrate with multiple carriers and streamline operations makes it a recommended choice for those seeking a comprehensive shipping solution.

The GF Lolly Co.

May 30, 2025  on Shopify

Keerthi from Support has walked me through how to use this app. I've been using other apps such as AMP/Australia Post by Addition, for 3+ years and was wanting to find another app due to significant price increases in the other app I was using. The prices offered in this app are very fair (I think I am on the $19USD tier) and the bulk label processing is a very good feature. The walk-through with Keerthi has been very productive and smooth, the app is very configurable too.

AP SUPPLIES

May 29, 2025  on Shopify

Excellent app to simplify shipping related stack. This made all shipping streamlined and clear for both seller and customer side. Great customer service by Manohar. He was very passionate to explaine each and every features of this app. I highly recommande this app for shipping.

PYEB

May 28, 2025  on Shopify

very nice & problemsolving support. Touseef was very helpful installing and setting up the app. bit difficult the initial setup but extremely timesaving when in use. high recommend this app when using different shipping methods

Stayput Anchor

May 27, 2025  on Shopify

Sibi Faroz did a great job giving a presentation plus explaining different available features. He made the entire process so much easier.

Mochi Sweden

May 23, 2025  on Shopify

Brilliant Customer Serivce, Touseef gave me extraordinary help, and showed me every relevant detail that is beneficial for me in the shipping cotext. Im so happy with the support and the super simple and easy set up process, as well as the app itself and the features it provides

Cruiser Panels

May 19, 2025  on Shopify

I am new to Shopify and PH Multi Carrier so the integration of the two was a TOTAL mystery to me. The on line help I received to show me through the process was exceptional. I picked the time of the Zoom meeting and Manohar was polite and very knowledgeable. He was very patience with my ignorance and happy to repeat steps for me and do anything required to ensure my understanding of the integration. I look forward to a successful ongoing relationship with PH Multicarrier.

PLAYGROUND

May 16, 2025  on Shopify

The customer service has been super helpful with quick email responses and really great help on calls also. Solves all your shipping issues very well.

ColdNet

May 16, 2025  on Shopify

Since I started using this app in my Shopify store, the process of creating shipping labels has become much faster and more efficient. The integration with Shopify is seamless—it connects directly with my orders and allows me to generate labels with just a few clicks. What really stands out is the technical support. I had a few questions at the beginning, and the team was incredibly quick and friendly in their responses. I especially want to thank Touseef, who was very professional, patient, and helpful. Thanks to his support, I was able to set everything up without any issues. I highly recommend this app to any store looking to streamline their shipping logistics. Definitely a worthwhile investment!

Curated Products Private Limited

May 16, 2025  on Shopify

That was a very helpful session with keerthi and her rendering was quite appreciating. Thank you for your support and understanding.

Urban Fits

May 12, 2025  on Shopify

It was really nice, Keerthi especially helped me out sort a lot of things that i didn't know of, as a first time user. very easy to operate too.

Oranique

May 09, 2025  on Shopify

Priyanka Mukhia was absolutely fantastic in helping me set up the PluginHive integration on my Shopify store. Her knowledge was impressive, and she went above and beyond to ensure everything was working smoothly. It’s rare to come across such dedicated and helpful support. I truly appreciate the time and effort she put in, and I only wish I could find this level of assistance more often. Highly recommended!

Hotel Items

May 07, 2025  on Shopify

Great customer support from PH Multi Carrier team, had the pleasure to meet with Sibi, and he was very helpful! Recommend 100%

Tesoro Atelier

May 05, 2025  on Shopify

I was recommended this app by a web store developer, and so far I’m very satisfied. I received support with the installation, which made getting started much easier. Setting up suppliers and shipping can be a bit tricky at first, but it becomes clearer as you learn. They even called me and scheduled a Zoom meeting where they walked me through everything and shared useful tips about shipping features in Shopify. I truly recommend this app – it's user-friendly and comes with excellent customer service!//Milla

Triquetra™

Apr 30, 2025  on Shopify

Seems complicated at the beginning, but with the awesome help of Sibi (support) it's actually pretty logical and straightforward.

Marcuse

Apr 28, 2025  on Shopify

This is a very powerful shipping app with tons of features which simplified and automated our international shipping to a great extent. We are now integrated with FedEx, UPS, and Hong Kong Post (which was really rare to find). We tried countless others including Shippo, EasyPost, etc.. Super happy with the support as well. You are immediately connected by email or zoom call to someone that knows the app well and won't waste your time jumping thru hoops. The 4.9 rating is well deserved.

Dames of York

Apr 25, 2025  on Shopify

I'm new to this app and so far the customer service has been very helpful. Sibi was the contact that help me onboard and answered all of my questions.

CIGLISSIME

Apr 17, 2025  on Shopify

KEERTHI has been amazing to guide me throught the whole process of implementing the app. I set up a call at 9pm and she took care of all the process to let me understand every little detail of the app. I also asked her for a very specific thing that was not included in the app configuration, but she immediately customized the orders display for me based of my needs. She was very kind and I felt guided through the whole process Thanks so much Keerthi

Happysliquor

Apr 08, 2025  on Shopify

Verified configurations of two setups with their apps. Great support team, Sibi, Manohar all the guys are very thorough

French Bench

Mar 16, 2025  on Shopify

Sagar and Sibi are just incredible. I googled a bunch of apps, and decided to go with this one (had a failure with another), its remarkable how responsive they are if you have an issue - I don't know how these guys do it. They have no only responded quickly to multiple call outs for help, but also added a new feature I asked for (extra fields in a Template for an invoice PDF) really quickly - I was stunned. Also they cater well to Australian postal carriers, I was thinking they would only have knowledge of USA, but us Aussies are well catered for. Top notch!

National Bee Supplies

Mar 13, 2025  on Shopify

Very quick response and helpful reply's from the customer service Team. New to the App but looks promising.

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