Amazing support! Shipping setup is complex and their support team helped us with every step of the way. Fast to respond and knowledgeable about everything even obscure New Zealand shipping intricacies. The app catered for all our needs, with NZ post and DHL integrations.

In all fairness, I just started using the app, but holly molly their customer service is impeccable! We had a personalized call with one of their agents to set up our account, which was amazing. Their service far exceeds what we have seen with other apps.

Really good app which solved our problems with creating custom declarations for Norway. Very good and professional support who guided us through all settings. Highly recommended.

When it works, it works okay, but I am contacting help nearly every day to address issues with their system. The whole point of paying for an app is to make my shipping faster, and this is not doing it.

Great app, easy to follow instructions. Great follow up and assistance on using the app. Amazing customer service, I was able to book a team member straight away to guide me through the app. Manohar was very knowledgeable and helpful with my enquiry. Thank you Manohar !

By far the best customer service I've had since trying any other shipping app. The step-by-step help via a Zoom call was not expected but extremely appreciated. I'd been struggling by myself trying to navigate other apps so to get such great customer service (and to get my shipping rates finally working correctly) when I was at my wit's end was just terrific. Highly recommend!

Very good experience with the app so far. Our company is integrating through Fedex for parcel shipping rates and it truly is a seamless integration that returns the exact rates as our Fedex calculator. The setup process can seem intimidating with so many different settings, but the developer and support teams are quick to identify problems and provide solutions within 24 hours.

Great app, with even better support! Was a bit lost before I got set-up, but had meeting with their staff and got rolling in less than 30 minutes! Staff was very knowledgable on the challenges in my marketplace, and gave feedback on how I can improve my workflow and optimise my Shopify catalog to improve the customer experience. 10/10 support with a lovely app that I'm looking forward to using for many years to come!

Was with Shipstation for 2 years and just could not swallow how expensive it came up to with the exchange rate. So went on the hunt for a cheaper alternative and so far, I could not be more happy with the switch. It was a bit hard to get used to. Probably because I was used to working with another application but I stuck with it and once I got the hang of it, it's actually WAYYYYYYY better. I love how all the statuses show up in my admins page. So much easier to track my orders. I still have things to learn but the customer service is also A1.

Keerthi is an amazing person and was extremely helpful in setting up shipping methods for my shopify store. I highly recommend PluginHive Applications as they have thought of everything!

I'm happy that everything was explained in how to exactly update payment info and instructions on how to do packages as a batch

Sibi Fixed all my issues very fast and was very friendly, thank you very much. App works great. UPS connection was easy.

Manohar was extremely helpful in helping me set up UPS shipping for my client's store. The app was integrated with UPS correctly, but via a screenshare, we were able to uncover why the rates weren't populating at checkout. Thank you!

Jag rekommenderar denna APP starkt. Man får en strålande customer support och APPen är riktig smidigt att använda. Tusen tack till Sibi Firoz för en strålande, härligt och givande samtal.

Wow.. What an amazing product. this is a game changer. I can't believe We were enerating labels manually. Stopping thinking about it and just the get app. Works Seamlessly with Canada Post. Dave

I have rarely, if ever, received better customer service then we received from Touseef. Really amazing, as we had a small issue on our end, and we are tech dummies, in trying to set up the app with him and he walked us through it in a few calls. I would highly recommend this service and this App.

Excellent customer service. Arranged for a Zoom meeting where the representative guided us through each step to customize and integrate our shipping preferences accordingly.

This app is going to solve all of my shipping needs, and my support call for setup was AMAZING. Great support, great product!! I can' t wait to start shipping

Sibi was great help! He got in contact with me right away and helped me understand the issue and fixed it for me!

Just got the app, had a quick training with support. Looks like a very powerful app, well though out. Have to try it out still, but it's exactly what we were looking for - taking our product weights and sizes and choosing the appropriate box sizes and calculating shipping rates. Great customer support !