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Customer reviews: PH MultiCarrier Shipping Label

Develop by PluginHive

The Multi Carrier Shipping Label app simplifies shipping for Shopify merchants by offering multi-carrier label printing and rate comparisons. Reading reviews helps you evaluate its reliability, ease of use, and cost-effectiveness before installing.

Reviews (520)

Overall rating
4.9

What Merchants Think

The "PH MultiCarrier Shipping Label" app has generally been well-received by merchants. Users frequently highlight the excellent customer service and support provided by the app's team, which appears to significantly enhance the onboarding and troubleshooting processes. Many reviews indicate that the app greatly assists in streamlining shipping operations, making it a valuable asset especially for businesses seeking efficient multi-carrier integrations.

Key Strengths

  • Exceptional customer support, with agents readily available for help and guidance.
  • Seamless integration with multiple carriers, saving time and effort.
  • Flexibility and customization options for various shipping needs.
  • Ease of using the software, notably after initial setup assistance.
  • Improvement in order fulfillment efficiency and customer satisfaction.

Common Concerns

  • App interface could be more user-friendly and modern.
  • Issues with voiding shipping labels and handling returns or exchanges.
  • Some setup challenges, particularly for new users or those unfamiliar with shipping apps.
  • Occasional technical problems requiring frequent support interactions.
  • Difficulties with international shipping details and integration configurations.

Final Thoughts

Overall, the "PH MultiCarrier Shipping Label" is regarded as a highly beneficial tool for businesses looking to improve their shipping processes. While there are some interface and functionality concerns, the outstanding support team often compensates, guiding users through any difficulties. The app's ability to integrate with multiple carriers and streamline operations makes it a recommended choice for those seeking a comprehensive shipping solution.

AMTAN

Feb 12, 2025  on Shopify

Sibi Firoz was great help on helping me with a submitted ticket. Took less than 10 minutes to get the matter settled. Highly recommend!

Vegan Essentials

Feb 06, 2025  on Shopify

Great app and wonderful support setting it up. Once installed, Manohar called me right away to help set up the required rules and settings.

Never Summer Snowboards

Jan 28, 2025  on Shopify

Thank you to Touseef Ansari for all of their help in getting this app setup and dialed in for our company. Amazing customer support and the app has really helped expedite our fulfillment process.

pisco caur

Jan 26, 2025  on Shopify

they were all very helpfull, at first i had trouble with the integration of the platform but they callme several times till get the problem solved, great app and great team!!! will be keeping the app for long time.

La Karbah™

Jan 24, 2025  on Shopify

Sagar has been super helpful with the integration of this app. I was very stressed as it's not easy to set up in Australia. This has been the best service I have received from anyone! Thanks Sagar!!

InsightCosmetics

Jan 09, 2025  on Shopify

We've been using the PH MultiCarrier Shipping Label plugin for a while now, and it has been a game-changer for our shipping process. The plugin is incredibly user-friendly and offers seamless integration with multiple carriers, saving us time and effort. What stands out most is its flexibility and customization options, allowing us to tailor it perfectly to our business needs. The support team is outstanding, always prompt and helpful in resolving any queries we had during setup and usage. Thanks to this plugin, we’ve significantly improved our order fulfillment efficiency and customer satisfaction. Highly recommended for any business looking to streamline their shipping operations!

Juy

Jan 02, 2025  on Shopify

Sibi was very helpful in answering all my questions and assisting me with all the settings I needed to feel confident going forward using the app.

Vantage Coffee Roasters - Wholesale

Dec 19, 2024  on Shopify

Sibi was very helpful in answering questions related to our setup. Plugin Hive was able to take the place of 2 other apps we were using, therefore, saving us money in the long run. I highly recommend!

Prism Powder Coatings Canada

Dec 18, 2024  on Shopify

Great addon! Brings a lot more options for the customer in terms of shipping and rates. the interface is easy to use, and the support to set it up was thorough and very helpful.

TileTools

Nov 21, 2024  on Shopify

App was able to solve some complicated shipping details we had. Support was able to work around a very unique issue I had. Very receptive and was very easy to work with

Black Magic Alchemy

Nov 21, 2024  on Shopify

I was disappointed with this shipping app on multiple levels. For one, it's not a pleasing dashboard to work within, and could be made to look more modern, but that I could deal with if it worked well as an app. The frustrating part was not being able to void a UPS label when you've made a mistake. I was not getting a clear instruction from the customer service team on how to go about voiding an label I've paid for and had to figure it out with multiple google searches. The customer service does respond quickly which I appreciate but not being able to void labels within the app was annoying. Also adjusting the customs details of a product shipping internationally was not evident and I still don't even know if you can do it on the app. If they fix the customer experience on the app, maybe it would be a worthwhile option in the meantime while Canada Post is on strike. I went with shipstation and the platform has been working well.

Rampz

Nov 20, 2024  on Shopify

The app meets almost all of our needs as a young start-up, but what I treasure the most is the amazing, and quick, support we get. They are very good in explaining processes, providing screenshots, etc as needed. They almost act like consultants in assisting you in accomplishing something that may not be standard functionality. . As far as functionality, we currently integrate both our UPS and USPS accounts, with several items. We've been able to set it up so it works perfectly in selecting the right package, even when we have a mix of items. Sure it could use an enhancement here or there but this app has made life so much easier for us, and when you're dealing with new accounting apps, etc, that is priceless. Easy 5 stars!

sporadicalcitymushrooms

Nov 18, 2024  on Shopify

Really great customer service. Scheduled a zoom call within minutes of me saying I needed help & worked with to me troubleshoot and learn through doing.

AllTogetherEnterprises.com

Nov 14, 2024  on Shopify

Just had a very helpful setup call with Manohar. With their assistance this software setup is easier, and it works beautifully.

Pet Butler

Nov 06, 2024  on Shopify

I met with Manohar today and she walked me through the app. We had a great conversation and it was helpful to see all functionalities of the app. It is a great solution to what my business is looking for. I am excited to launch our site and see how the app works.

Barkers

Oct 30, 2024  on Shopify

Amazing support! Shipping setup is complex and their support team helped us with every step of the way. Fast to respond and knowledgeable about everything even obscure New Zealand shipping intricacies. The app catered for all our needs, with NZ post and DHL integrations.

Northern Wildflowers

Oct 29, 2024  on Shopify

In all fairness, I just started using the app, but holly molly their customer service is impeccable! We had a personalized call with one of their agents to set up our account, which was amazing. Their service far exceeds what we have seen with other apps.

Grilltorget

Oct 24, 2024  on Shopify

Really good app which solved our problems with creating custom declarations for Norway. Very good and professional support who guided us through all settings. Highly recommended.

Rally Moto Shop

Oct 15, 2024  on Shopify

When it works, it works okay, but I am contacting help nearly every day to address issues with their system. The whole point of paying for an app is to make my shipping faster, and this is not doing it.

Marwa Jewels

Oct 08, 2024  on Shopify

Great app, easy to follow instructions. Great follow up and assistance on using the app. Amazing customer service, I was able to book a team member straight away to guide me through the app. Manohar was very knowledgeable and helpful with my enquiry. Thank you Manohar !

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