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TrioM Combine & Merge Orders logo

TrioM Combine & Merge Orders

Develop by Shopify

$9.99-$49.99

/ Month
Free plan available 14 Days Free Trial

Order management automation edit orders combine orders & save

Order tagging
Customer notification
Automatic merge
Manual merge selection
The app is no longer available

About TrioM Combine & Merge Orders

Built by Shopify

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Introduction Video

Description

Trio M Combine & Merge Orders lets you merge multiple orders into a single order - on autopilot!

Why should you merge orders? - It will save you a lot of money on unnecessary shipping fees. - It'll give your customer experience like never before, they'll love you for saving them the time of tracking and managing multiple orders. With Trio M Combine & Merge Orders you can choose when 2 (or more) orders should be merged to a single order, notify the customer, and possibly even refund some of the shipping costs to your customer. Powerful automation for powerful stores.

Why should you merge orders? - It will save you a lot of money on unnecessary shipping fees. - It'll give your customer experience like never before, they'll love you for saving them the time of tracking and managing multiple orders. With Trio M Combine & Merge Orders you can choose when 2 (or more) orders should be merged to a single order, notify the customer, and possibly even refund some of the shipping costs to your customer. Powerful automation for powerful stores. more
  • Automatic Merge - seamlessly merge orders based on pre-defined criteria.
  • Notify customers when orders are merged via email
  • Order actions - add tags or notes to merged and original orders
  • Manually select orders to merge from the orders page.

Pros

  • Saves money on unnecessary shipping fees
  • Enhances customer experience by reducing the hassle of tracking multiple orders
  • Allows for customization in order merging based on pre-defined criteria
  • Notifies customers about merged orders via email to keep them informed
  • Provides options to add tags or notes to both merged and original orders for better tracking
  • Offers flexibility to manually select orders to merge directly from the orders page
  • Automates the order merging process, making it efficient for store management

Cons

  • Potential complexities in setting up pre-defined criteria for automatic merges
  • Merging orders might cause delays in order processing if not managed correctly
  • Customers might find it confusing if their orders are merged without prior notice or understanding
  • Limited reviews available to gauge the overall user satisfaction and reliability of the app

Top Helpful Reviews

Swoofed

Feb 28, 2025  on Shopify

DO NOT USE THIS APP!!!! PLEASE!!! THIS APP DUPLICATES ORDERS AND LOST ME OVER $25,000 WORTH OF PRODUCTS. PLEASE PLEASE PLEASE UNINSTALL THIS ALL IMMEDIATELY! I CANNOT EXPRESS HOW MUCH I HATE THIS APP.

ANNANSS

Feb 16, 2025  on Shopify

I had a terrible experience with this app. Due to some issue on their end, they decided to give my item away for free without my consent, causing me to lose $512! I had no choice but to cancel the order, and the entire process was frustrating and unprofessional. This app is unreliable, and I definitely *do not recommend* it to anyone. Stay away if you value your time and money!

NeuEve

Jan 12, 2025  on Shopify

This app has made us lose over $6,000. They were DUPLICATING our orders instead of merging them. We found out about this bug, reached out to them with ZERO response on their part. We escalated the issue to Shopify, and TrioM didn't even reply to them. I honestly have no words for how poorly the situation was handled.

kingfisherwoodworks

Jan 01, 2025  on Shopify

We use this app, however, be very careful with settings. As far as I can see, the defaults could cost you. Last year we merged several thousand $ worth of orders but it seems the the app created new orders as if it they were additional sales. Shopify then overestimated the 1099 to the IRS—showing elevated sales. As a sole proprietor or LLC, you'd need to enter the excess as "returns and allowances" or similar in schedule C of your 1040 federal return. Simply stating your actual sales would underreport sales sent to the IRS and could cost you an audit, and a lot of additional red tape. Depending on your State, the problem could even be further exacerbated.

Tallmenshoes.com

Jun 26, 2024  on Shopify

Due to the app not marking the orignal Meta order as fulfilled, All the Meta orders were all refunded. Lost alot of money using this app. Not recommended if you use Facebook or Instagram for order merger.

Bewilderment

Aug 17, 2023  on Shopify

We set up the app and had their team double check it before launch. We launched it and bam we lost $1,500+ due to orders being double printed inconsistently - it was hard to catch for us. Upon reaching out about the massive issue, they ignored me now three times. I wish I could upload the emails and the chats! Unprofessional company, buyer beware. We're contacting shopify and working with a lawyer to recover the sum.

Radical Variance

May 10, 2023  on Shopify

This app is extremely useful. We've had instances where someone places a follow-up order shortly after their initial order. Due to the shipping dimensions of our product, that follow up order can double international customers' overall shipping costs. Potentially, that's an extra $60-80 or more, depending upon the destination. Order Merger makes it super-simple to combine orders, so we can refund the extra shipping cost. Such a deal... being able to merge 5 orders or less, per month, free of charge. I'm told the app doesn't affect website speed since it works on the 'back office, and not on the storefront. Support is really fast and effective, too. Depending upon your sales volume, you might want to choose to merge manually... at least while you're checking it out.

Loëla

Oct 01, 2021  on Shopify

Do the job perfectly ! easy to setup and at a good price, our customer love it. support is amaaaazing !

Unbound Merino

Jun 09, 2021  on Shopify

Love this app. And the customer service. Very quick and friendly staff. They were very fast in replying and fixing an issue. Cheers to the team!

Diosa Luxe Apparel

Dec 11, 2020  on Shopify

I used this app to help me merge my orders and ran into a little issue. Their customer service team was A1! They were able to see the problem I had, provided clear solutions and walked me through the entire process with ease. Great communication, fast replies and 24hr service. T

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