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TrioM ‑ Combine, Merge Orders logo

TrioM ‑ Combine, Merge Orders

Develop by Trio M

$9.99-$49.99

/ Month
  • Built for Shopify
  • Free plan available 7 Days Free Trial

    Order management automation edit orders combine orders & save

    Order tagging
    Customer notification
    Automatic merge
    Manual merge selection

    About TrioM ‑ Combine, Merge Orders

    Built by Trio M

    Email :

    [email protected]

    Address

    Izhak Graziani 8, Tel Aviv, 6713354, IL

    Website Privacy policy FAQ
    Zotasell: AI Upsell‑Cross Sell logo
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    Introduction Video

    Description

    Save money and time by automatically merging customer orders into single shipments.

    Order Merger automatically merges and combine multiple orders from the same customer to reduce shipping costs without affecting analytics, tax, store inventory or sales data. Use automatic merge on autopilot or manually select orders. Get merge suggestions, view merge history, and send branded customer notifications. Fulfill original orders, refund extra shipping costs, view shipping costs savings, and more! Join thousands of Shopify stores using Order Merger. 5 min set up, start free!

    Order Merger automatically merges and combine multiple orders from the same customer to reduce shipping costs without affecting analytics, tax, store inventory or sales data. Use automatic merge on autopilot or manually select orders. Get merge suggestions, view merge history, and send branded customer notifications. Fulfill original orders, refund extra shipping costs, view shipping costs savings, and more! Join thousands of Shopify stores using Order Merger. 5 min set up, start free! more
    • Automatic merge - merge orders on autopilot based on your criteria
    • Manual merge - select multiple orders to merge from your dashboard
    • Merge suggestions - identify same-destination orders ready to merge
    • Branded notifications - send custom emails when orders are merged
    • View merge history and shipping cost savings in detailed analytics

    Pros

    • Saves money on unnecessary shipping fees
    • Enhances customer experience by reducing the hassle of tracking multiple orders
    • Allows for customization in order merging based on pre-defined criteria
    • Notifies customers about merged orders via email to keep them informed
    • Provides options to add tags or notes to both merged and original orders for better tracking
    • Offers flexibility to manually select orders to merge directly from the orders page
    • Automates the order merging process, making it efficient for store management

    Cons

    • Potential complexities in setting up pre-defined criteria for automatic merges
    • Merging orders might cause delays in order processing if not managed correctly
    • Customers might find it confusing if their orders are merged without prior notice or understanding
    • Limited reviews available to gauge the overall user satisfaction and reliability of the app

    Top Helpful Reviews

    Dentura.no

    Aug 26, 2025  on Shopify

    The app does exactly as intended, and helps us save significant costs on shipping and manual handling of consecutive orders. We use it for all our 4 e-commerce stores, and have had a very good experience with it. Tom was super helpful when we needed his assistance. Highly recommend!

    OKC Breaks Golf

    Aug 13, 2025  on Shopify

    very responsive with any issues and also willing to add settings you think would make your experience better. Pretty sweet thing they got going on here

    Upside Drinks

    Aug 11, 2025  on Shopify

    If I could give 10 stars out of 5, I would!! Tom, the founder of the app, personally built features just for us.. talk about dedication! . It honestly felt like he was part of our own team, making the whole process seamless. This app has saved us a ton on shipping cost! It makes our operations automated and efficient. It's a NO BRAINER for any businesses. One of the best experiences I’ve ever had with a product and its creator! Good job!!

    Swoofed

    Feb 28, 2025  on Shopify

    DO NOT USE THIS APP!!!! PLEASE!!! THIS APP DUPLICATES ORDERS AND LOST ME OVER $25,000 WORTH OF PRODUCTS. PLEASE PLEASE PLEASE UNINSTALL THIS ALL IMMEDIATELY! I CANNOT EXPRESS HOW MUCH I HATE THIS APP.

    ANNANSS

    Feb 16, 2025  on Shopify

    I had a terrible experience with this app. Due to some issue on their end, they decided to give my item away for free without my consent, causing me to lose $512! I had no choice but to cancel the order, and the entire process was frustrating and unprofessional. This app is unreliable, and I definitely *do not recommend* it to anyone. Stay away if you value your time and money!

    NeuEve

    Jan 12, 2025  on Shopify

    This app has made us lose over $6,000. They were DUPLICATING our orders instead of merging them. We found out about this bug, reached out to them with ZERO response on their part. We escalated the issue to Shopify, and TrioM didn't even reply to them. I honestly have no words for how poorly the situation was handled.

    kingfisherwoodworks

    Jan 01, 2025  on Shopify

    We use this app, however, be very careful with settings. As far as I can see, the defaults could cost you. Last year we merged several thousand $ worth of orders but it seems the the app created new orders as if it they were additional sales. Shopify then overestimated the 1099 to the IRS—showing elevated sales. As a sole proprietor or LLC, you'd need to enter the excess as "returns and allowances" or similar in schedule C of your 1040 federal return. Simply stating your actual sales would underreport sales sent to the IRS and could cost you an audit, and a lot of additional red tape. Depending on your State, the problem could even be further exacerbated.

    Tallmenshoes.com

    Jun 26, 2024  on Shopify

    Due to the app not marking the orignal Meta order as fulfilled, All the Meta orders were all refunded. Lost alot of money using this app. Not recommended if you use Facebook or Instagram for order merger.

    Bewilderment

    Aug 17, 2023  on Shopify

    We set up the app and had their team double check it before launch. We launched it and bam we lost $1,500+ due to orders being double printed inconsistently - it was hard to catch for us. Upon reaching out about the massive issue, they ignored me now three times. I wish I could upload the emails and the chats! Unprofessional company, buyer beware. We're contacting shopify and working with a lawyer to recover the sum.

    Radical Variance

    May 10, 2023  on Shopify

    This app is extremely useful. We've had instances where someone places a follow-up order shortly after their initial order. Due to the shipping dimensions of our product, that follow up order can double international customers' overall shipping costs. Potentially, that's an extra $60-80 or more, depending upon the destination. Order Merger makes it super-simple to combine orders, so we can refund the extra shipping cost. Such a deal... being able to merge 5 orders or less, per month, free of charge. I'm told the app doesn't affect website speed since it works on the 'back office, and not on the storefront. Support is really fast and effective, too. Depending upon your sales volume, you might want to choose to merge manually... at least while you're checking it out.

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