Order Merger ‑ Merge Orders

Develop by Shopify

$9.99-$49.99

/ Month

Built for Shopify

Free plan available 7 Days Free Trial

Order management automation edit orders combine orders & save

Order tagging

Customer notification

Automatic merge

Manual merge selection

About Order Merger ‑ Merge Orders

Launched Apr 17, 2019

Built by Shopify

Address

Waverley House (Work.Life), 9 Noel Street, London, ENG, W1F 8GQ, GB

Website Support Portal Privacy policy Tutorial FAQ Document

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Introduction Video

Description

Save money and time by automatically merging customer orders into single shipments.

Order Merger automatically merges and combine multiple orders from the same customer to reduce shipping costs without affecting analytics, tax, store inventory or sales data. Use automatic merge on autopilot or manually select orders. Get merge suggestions, view merge history, and send branded customer notifications. Fulfill original orders, refund extra shipping costs, view shipping costs savings, and more! Join thousands of Shopify stores using Order Merger. 5 min set up, start free!

Automatic merge - merge orders on autopilot based on your criteria
Manual merge - select multiple orders to merge from your dashboard
Merge suggestions - identify same-destination orders ready to merge
Branded notifications - send custom emails when orders are merged
View merge history and shipping cost savings in detailed analytics

Pros

Saves money on unnecessary shipping fees
Enhances customer experience by reducing the hassle of tracking multiple orders
Allows for customization in order merging based on pre-defined criteria
Notifies customers about merged orders via email to keep them informed
Provides options to add tags or notes to both merged and original orders for better tracking
Offers flexibility to manually select orders to merge directly from the orders page
Automates the order merging process, making it efficient for store management

Cons

Potential complexities in setting up pre-defined criteria for automatic merges
Merging orders might cause delays in order processing if not managed correctly
Customers might find it confusing if their orders are merged without prior notice or understanding
Limited reviews available to gauge the overall user satisfaction and reliability of the app

Top Helpful Reviews

PokeRipsMS

Oct 15, 2025 on Shopify

Great app that solves such a headache for me! Thanks to Tom for helping me out and being so responsive!

SP7

Sep 10, 2025 on Shopify

Super helpful app for merging orders. Makes everything much easier and saves us a lot of time. The best part is the support. Always quick, friendly and really helpful. Can totally recommend!

Dentura.no

Aug 26, 2025 on Shopify

The app does exactly as intended, and helps us save significant costs on shipping and manual handling of consecutive orders. We use it for all our 4 e-commerce stores, and have had a very good experience with it. Tom was super helpful when we needed his assistance. Highly recommend!

OKC Breaks Golf

Aug 13, 2025 on Shopify

very responsive with any issues and also willing to add settings you think would make your experience better. Pretty sweet thing they got going on here

Upside Drinks

Aug 11, 2025 on Shopify

If I could give 10 stars out of 5, I would!! Tom, the founder of the app, personally built features just for us.. talk about dedication! . It honestly felt like he was part of our own team, making the whole process seamless. This app has saved us a ton on shipping cost! It makes our operations automated and efficient. It's a NO BRAINER for any businesses. One of the best experiences I’ve ever had with a product and its creator! Good job!!

Swoofed

Feb 28, 2025 on Shopify

DO NOT USE THIS APP!!!! PLEASE!!! THIS APP DUPLICATES ORDERS AND LOST ME OVER $25,000 WORTH OF PRODUCTS. PLEASE PLEASE PLEASE UNINSTALL THIS ALL IMMEDIATELY! I CANNOT EXPRESS HOW MUCH I HATE THIS APP.

ANNANSS

Feb 16, 2025 on Shopify

I had a terrible experience with this app. Due to some issue on their end, they decided to give my item away for free without my consent, causing me to lose $512! I had no choice but to cancel the order, and the entire process was frustrating and unprofessional. This app is unreliable, and I definitely *do not recommend* it to anyone. Stay away if you value your time and money!

NeuEve

Jan 12, 2025 on Shopify

This app has made us lose over $6,000. They were DUPLICATING our orders instead of merging them. We found out about this bug, reached out to them with ZERO response on their part. We escalated the issue to Shopify, and TrioM didn't even reply to them. I honestly have no words for how poorly the situation was handled.

kingfisherwoodworks

Jan 01, 2025 on Shopify

We use this app, however, be very careful with settings. As far as I can see, the defaults could cost you. Last year we merged several thousand $ worth of orders but it seems the the app created new orders as if it they were additional sales. Shopify then overestimated the 1099 to the IRS—showing elevated sales. As a sole proprietor or LLC, you'd need to enter the excess as "returns and allowances" or similar in schedule C of your 1040 federal return. Simply stating your actual sales would underreport sales sent to the IRS and could cost you an audit, and a lot of additional red tape. Depending on your State, the problem could even be further exacerbated.

Tallmenshoes.com

Jun 26, 2024 on Shopify

Due to the app not marking the orignal Meta order as fulfilled, All the Meta orders were all refunded. Lost alot of money using this app. Not recommended if you use Facebook or Instagram for order merger.

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