Taranker.Com Logo
9.2
AE: Order Editing & Upsell logo

AE: Order Editing & Upsell

Develop by Account Editor
Free plan available 30 Days Free Trial

Instant order editing for Shopify: update details, reduce support needs.

Shopify integration
Mobile-friendly interface
Reduce support tickets
Instant order editing
Self-serve tool
Update shipping addresses
Modify quantities
Correct order errors

About AE: Order Editing & Upsell

Launched Jan 01, 2025

Categories

Built by Account Editor

Address

5528 Lakepoint Drive Suite 206, Murray, Salt Lake City, UT, 84107, US

Website Privacy policy Tutorial FAQ Document
BON Loyalty Program & Rewards logo
(1,958 Reviews)
  • Sponsored

Loyalty rewards program with points, POS, referrals &...

Description

Account Editor empowers customers to edit orders post-purchase, reducing support tickets.

Account Editor App is an all-in-one self-serve tool that empowers customers to instantly edit their orders after purchase-no support tickets required. From updating shipping addresses and item quantities to fixing order mistakes, Account Editor helps Shopify merchants streamline post-purchase management while enhancing the customer experience. With built-in address validation and automated customer notifications, it reduces delivery issues and keeps shoppers in the loop every step of the way.

Account Editor App is an all-in-one self-serve tool that empowers customers to instantly edit their orders after purchase-no support tickets required. From updating shipping addresses and item quantities to fixing order mistakes, Account Editor helps Shopify merchants streamline post-purchase management while enhancing the customer experience. With built-in address validation and automated customer notifications, it reduces delivery issues and keeps shoppers in the loop every step of the way. more
  • Let customers instantly edit orders — shipping address, quantity, or corrections
  • Suggest and validate addresses to avoid delivery issues.
  • Send real-time email notifications to your customers & staff when edits are made
  • Eliminate support overhead with a seamless self-serve flow.
  • Connect with Shopify Flow to trigger automations after order edits.

Pros

  • Empowers customers to update orders instantly, leading to better customer satisfaction.
  • Reduces the need for customer support by providing a self-serve editing solution.
  • Minimizes delivery issues through quick and easy order detail corrections.
  • Integrates easily with Shopify, ensuring smooth post-purchase management.
  • Enhances overall customer experience with a mobile-friendly interface.
  • Positive customer reviews highlight its usefulness in correcting delivery details without canceling orders.

Cons

  • No specific cons noted in the available information, but potential cons might include compatibility issues with certain Shopify themes or third-party apps.
  • Limited information on security measures for editing access, which could be a concern for some stores.

Top Helpful Reviews

Posy Paper Co.

Mar 11, 2025  on Shopify

Initially, we used to receive a lot of order cancellation requests, which was time-consuming for our team to handle. However, with the new feature allowing customers to manage cancellations on their own, the number of support tickets has significantly reduced, saving us time and improving efficiency.

TheFuseShop

Mar 06, 2025  on Shopify

The layout of Account Editor is clean and intuitive, making it easy to find what I need without any hassle. It’s definitely improved my workflow and saved me a lot of time

H3MARA

Feb 27, 2025  on Shopify

Sam was absolutely incredible. He took such time and care to chat with me and go through my entire site to make sure it was exactly what I wanted and also delivered the results as well. I definitely recommend him and his team. This was a great experience !

Bluebird Botanicals

Feb 25, 2025  on Shopify

Our customers love the convenience of making changes to their orders, whether it's updating their address, adding new products, or any other changes. This flexibility has not only enhanced the customer experience but also significantly reduced the number of support tickets we receive.

Waterway Candle Co

Feb 25, 2025  on Shopify

I highly recommend this app! It has been incredibly helpful in stream lining our processes, in allowing our service team to save time by automating orders, edits, and cancellations. This has freed up time to focus on other important tasks, ultimately improving our overall efficiency and customer experience.

bisoninc

Feb 12, 2025  on Shopify

This app simplifies so many tasks for my store. Whether it's managing cancellations, editing orders, or handling customer queries, everything works flawlessly. I highly recommend it to any merchant looking to save time and reduce stress!

Mahone's Wallpaper Shop

Feb 07, 2025  on Shopify

The Account Editor App has made managing orders much easier. My customers can quickly update their orders, change quantities, fix addresses, or make other changes without contacting us. Setting up the app was simple, and Alan from the support team was really helpful throughout the process. If you want to make things easier for your customers and improve how you handle orders, this app is a great choice. Highly recommend it!

Hobby-Sports.com

Jan 17, 2025  on Shopify

Thank you to everyone who is working on the new shopping app. Your time and attention to detail are well received. Looking forward to continuing our business.

24K9

Jan 15, 2025  on Shopify

Excellent app that makes the customer's post purchase experience more seamless! This has reduced the number of customer service support tasks in resolving edited orders and details. Highly recommend!

BS Exchange | Sell Your Device Online In Minutes

Jan 13, 2025  on Shopify

Very good application, my customers love the ability to edit;/customise their order after placing/confirming. This has been especially useful where customers have input the incorrect delivery details but did not want to cancel or lose their delivery date.

Ordertracker ‑ Track & Upsell logo
(160 Reviews)
$11-$179 / Month
  • Free Plan Available

Upsell, Order Tracking, Track Order, Order Lookup, Tracker...

Relocate+ Order Editor logo
(20 Reviews)
$9.99 / Month
  • Free Plan Available

Allow address edits, order canceling per your customized...

Orderify ‑ Order Edit Cancel logo
(201 Reviews)
$4.99-$99.99 / Month
  • 30 Days Free Trial

Let customers edit, cancel and reorder instantly

Ordersify: PDF Order Printer logo
(88 Reviews)
$8.99 / Month
  • Free Plan Available

Ordersify: Print orders, invoices, packing slips at ease

More App like this

Shopwaive: Credit, AI & Upsell logo
(20 Reviews)
$15-$60 / Month
  • Free Plan Available

Store Credit, Gift Cards, Refunds, Discounts, and Loyalty

DEL ‑ Bulk Manage Orders logo
(7 Reviews)
$9-$69 / Month
  • Free Plan Available

Easily manage your orders and returns in bulk

Recheck Order Editing + Upsell logo
(12 Reviews)
$19-$299 / Month
  • Free Plan Available

Self serve order editing, Post purchase upsells & Refunds...

Orderify ‑ Order Edit Cancel logo
(201 Reviews)
$4.99-$99.99 / Month
  • 30 Days Free Trial

Let customers edit, cancel and reorder instantly

Scroll to Top