Recheck: Order Editing, Upsell logo

Recheck: Order Editing, Upsell

Develop by Recheck
Free App

Self serve order editing, Post purchase upsells & Refunds

Post purchase upsells
Order editing
Manage refunds

About Recheck: Order Editing, Upsell

Launched Jun 03, 2024

Categories

Description

Reduce support tickets by allowing customers to edit their orders. Show upsells and manage refunds.

Recheck improves your customer experience by enabling self serve order editing for your customers. They can fix their checkout mistakes like updating their personal details, changing items in the cart, shipping preferences, and more. In case of cart value reductions, Recheck will also handle refunds either back to the source method or via store credits - your choice! Recheck also helps increase your AOV through post purchase upsells, where you can create personalized upsell offers.

Recheck improves your customer experience by enabling self serve order editing for your customers. They can fix their checkout mistakes like updating their personal details, changing items in the cart, shipping preferences, and more. In case of cart value reductions, Recheck will also handle refunds either back to the source method or via store credits - your choice! Recheck also helps increase your AOV through post purchase upsells, where you can create personalized upsell offers. more
  • Self serve editing for address, contact details, products, shipping method, etc
  • Control which details do you want your customers to edit, and for how long
  • Set up post purchase upsell offers on the Thank You & Order Status pages.
  • Integrates with your 3PL / WMS providers to sync order edits downstream
  • Shopify Flow integration to enable complex order editing and marketing flows.

Pros

  • Enables self-serve order editing, enhancing the customer experience by allowing them to correct checkout mistakes
  • Supports editing of personal details, cart items, and shipping preferences, offering flexibility
  • Handles refunds efficiently either back to the source method or through store credits
  • Increases average order value (AOV) with post-purchase upsells through personalized upsell offers
  • Users can control which details customers can edit and for how long, providing customization options
  • Post-purchase upsell offers can be set up on the Thank You and Order Status pages, potentially boosting sales
  • Integrates with third-party logistics (3PL) and warehouse management systems (WMS) for seamless order edit synchronization
  • Supports integration with Shopify Flow for complex order editing and marketing workflows

Cons

  • Potentially complex setup for businesses not familiar with Shopify Flow or other integration processes
  • Might require ongoing management to keep upsell offers relevant and engaging
  • Limited to Shopify users, impacting businesses using other e-commerce platforms
  • Possibility of customer confusion if options for edits are too numerous or unclear

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