There are still a lot of hiccups with the app, and features not available, which is a bit frustrating. I've forwarded concerns to Chintak, who has been a great help. I'm foreseeing a lot of back and forth to help me with concerns. But overall, it BOLD works just fine.

Today, I reached out for assistance with updating prices for Subscribers. We had already done a bulk update, but it was ineffective. Daniel took the time to first begin updates for me and then to walk me through how to do updates, and even verified that it was done correctly. At the end, he made sure I felt confident to continue this process myself. Daniel was super helpful and patient. I truly appreciated all the help, and am happy that all our prices are the same across the board now.

Thanks for great customer support today & helping me ensure my shop is running smoothly from learning to work the updated app to making sure my Shopify theme updates go smoothly as they interface with Bold Subscriptions.

Bhumi was extremely helpful for me in making some adjustments to my subscription group! They were able to help me with making changes to the code and the subscription groups. I thought it would take forever but they were able to help me out quickly and show me videos that showed exactly how to make the changes instead of trying to describe it. Very helpful! Thank you, Bhumi!

Daniel & Taylor were straight onto my issue, and it was fixed within days albeit from the other side of the world! Great works guys, much appreciated!

I've been using Bold for years. Occasionally there has been an issue, but they have always gotten it worked out quickly. Many thanks to Navdeep and Nicole for helping me out.

I have been using Bold for over 5 years. Always great customer service and technology. Thank you for allowing me to run my business seamlessly!

Great company with amazing customer support. Shout out to Chandan and Daniel especially for helping us with all of our queries weekly, as well as the product team ( Paul and Art) for always giving us great advice on how to provide an excellent subscription experience for our customers.

Daniel P was so helpful and patient! Our conversation wasn't short and he stayed with me until every issue was solved. Thank you so much for the great customer service! I will be sure to share with friends in the industry.

I have been using bold for seven years now. Their customer service is number one and they are one of the most ethical companies I have ever worked with. I made an error in keeping two versions of the app going and being charged twice.Even though this was my fault (they had notified me to uninstall the old version, but I did not follow the directions), they refunded my money. Oh, and did I mention that the subscription app works flawlessly? I highly recommend.