Today, I reached out for assistance with updating prices for Subscribers. We had already done a bulk update, but it was ineffective. Daniel took the time to first begin updates for me and then to walk me through how to do updates, and even verified that it was done correctly. At the end, he made sure I felt confident to continue this process myself. Daniel was super helpful and patient. I truly appreciated all the help, and am happy that all our prices are the same across the board now.

Thanks for great customer support today & helping me ensure my shop is running smoothly from learning to work the updated app to making sure my Shopify theme updates go smoothly as they interface with Bold Subscriptions.

Bhumi was extremely helpful for me in making some adjustments to my subscription group! They were able to help me with making changes to the code and the subscription groups. I thought it would take forever but they were able to help me out quickly and show me videos that showed exactly how to make the changes instead of trying to describe it. Very helpful! Thank you, Bhumi!

Daniel & Taylor were straight onto my issue, and it was fixed within days albeit from the other side of the world! Great works guys, much appreciated!

I've been using Bold for years. Occasionally there has been an issue, but they have always gotten it worked out quickly. Many thanks to Navdeep and Nicole for helping me out.

I have been using Bold for over 5 years. Always great customer service and technology. Thank you for allowing me to run my business seamlessly!

Great company with amazing customer support. Shout out to Chandan and Daniel especially for helping us with all of our queries weekly, as well as the product team ( Paul and Art) for always giving us great advice on how to provide an excellent subscription experience for our customers.

Daniel P was so helpful and patient! Our conversation wasn't short and he stayed with me until every issue was solved. Thank you so much for the great customer service! I will be sure to share with friends in the industry.

I have been using bold for seven years now. Their customer service is number one and they are one of the most ethical companies I have ever worked with. I made an error in keeping two versions of the app going and being charged twice.Even though this was my fault (they had notified me to uninstall the old version, but I did not follow the directions), they refunded my money. Oh, and did I mention that the subscription app works flawlessly? I highly recommend.

I needed help with a Bulk Update for my Caramel Club, Chintak was very helpful and professional! Was able to update everything very easily.

Great app. Customer service is top notch! Navdeep was one who fixed an issue in literally 5 minutes by adding some code. Excellent customers service to go along with excellent app.

The app itself offers all the features we need to provide our customers with the best subscription offer. Besides the quality of the app, I am very satisfied with the customer service and all the support i received. I am not the most technical but was able to set up bold and the offers by myself and where needed the bold team was there for me. Highly recommend if you are looking for an improved subscription experience for your customers.

Easy way to improve monthly sales - offer a subscription option! Their support staff was very helpful in implementing this into our store. Highly recommend.

Bold subscription service is so ideal for my wholesale coffee roasting business that provide drop shipping directly to online customers. I love that I could do the "subscribe and save" option for any item, giving my customers the freedom to subscribe to get any product they want with a little of the top.

Bold App has limitiations that cause difficulties with our International Customers, but your Chat Representative, Daniel P., was very helpful in handling an issue with an international customer.

Chintak provides the most outstanding and quick customer service! I really appreciated the great help received!

Bold has been a solid part of our ecomm stack. Appreciate the solid support, especially from Daniel.

They had great customer service! Bhumi helped me fix my problem very quickly and exactly how I wanted it

No one was helpful EXCEPT for Irfan. he was the ONLY person who helped me. The rest were worthless. Irfan accessed my problem, asked the right questions, and ensured that he fixed it. He did not put the issue off on other providers like Cody. Thank you Irfan!!!!

Not useful and difficult to cancel. Can't effectively manage subscriptions. So their entire business model is based around customers forgetting about their app and leaving auto pay on.