Shopify Reduce cancellations apps 2025

OrderEditing ‑ Qtane

$14.99 / Month

Easily manage and edit orders post-purchase for happier customers. Show more

OrderEdit - Qtane is a robust app designed to simplify order management by empowering customers to make post-purchase changes with ease. With this app, customers can update shipping addresses, modify products or quantities, and upgrade to faster shipping options without needing to cancel the entire order. This flexibility reduces the volume of support tickets, thereby saving significant time for your team and enhancing overall customer satisfaction. Ideal for businesses looking to streamline operations and minimize cancellations, OrderEdit - Qtane ensures a smooth and seamless post-purchase experience. The app also allows customers to add new items to existing orders and update gift messages, further enhancing their shopping experience. By keeping your customers happy with these flexible options, you can focus on what really matters: growing your store.

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Upsell recommendations

Add gift message

Update shipping info

Order modifications

Self-order edits

Modify products

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Reverto : Return & Exchange

$9.99-$79.99 / Month

6.6

1 Reviews

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Easiest return, exchange & cancellations- happier customers Show more

Reverto is an innovative app designed to help users stay mindful and reflective in their daily lives. It offers a unique platform for journaling and meditation, providing guided prompts and exercises to enhance self-awareness and personal growth. The app features customizable settings to tailor the experience to individual needs, including mood tracking, gratitude logs, and progress visualizations. With its user-friendly interface, Reverto encourages consistent use, making it easy to integrate reflection into even the busiest schedules. Additionally, the app fosters a supportive community by allowing users to share insights and learn from others' experiences. Reverto is the perfect companion for anyone seeking to cultivate mindfulness and intentionality in their personal development journey.

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Easy returns

Automate refunds

Manage exchanges

Handle cancellations

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New craft ‑ Cancel Direct

$6.99 / Month

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Streamline cancellations, gain insights, improve retention Show more

New Craft - Cancel Direct is an innovative app designed to transform cancellations into future opportunities for businesses. It streamlines the cancellation process by automating tasks, thus reducing the workload on support teams and saving valuable time. By offering a transparent and self-service experience, the app helps build customer trust and improve overall satisfaction even during cancellations. It also provides businesses with insightful data on the reasons behind cancellations, enabling continuous product improvements and enhancing customer retention. With its user-friendly interface, the app is easily adaptable and can be translated into any language, making it accessible to a global audience. Ultimately, New Craft - Cancel Direct addresses the inefficiencies in cancellation management and the scarcity of customer feedback, ensuring a seamless and informed business operation.

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Language translation

Automate cancellations

Reduce support workload

Gain cancellation insights

Self-service experience

Save support time

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Magic Order Cancellation

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Automated and One-click order refund & cancellation form Show more

Magic Order Cancellation is a user-friendly app designed to streamline the process of order cancellations and refunds for both businesses and their customers. With just a few clicks, customers can easily request a cancellation, while businesses have the flexibility to automatically or manually approve these requests. The app offers options for full or partial refunds and can even automatically restock cancelled items, reducing overhead and maximizing efficiency. A built-in order search feature simplifies finding specific orders, while in-app manual cancellation provides added control. Magic Order Cancellation also integrates seamlessly with order status pages, allowing customers to view and manage their cancellations directly. Customizable form text enables businesses to personalize the cancellation experience, including language and emoji preferences.

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Order status page

Automated refunds

One-click cancellations

Manual cancellation

Order search

Partial refunds

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EOE ‑ Easy Order Editing

$9.99-$299.99 / Month

9.1

9 Reviews

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Let Customer edit their orders : cancel, upsell, refund, etc. Show more

Order Editing Post Purchase is a powerful Shopify app designed to enhance customer flexibility by allowing post-checkout order modifications. It enables customers to update shipping details, change product variants, or adjust quantities without needing to cancel or refund their purchases, thereby improving customer satisfaction and reducing the need for customer support interventions. The app also supports detailed tracking of all order changes for better accuracy and efficient management. Store owners using manual payment capture methods should note that secondary payments from edited orders may require separate capture. By streamlining order adjustments, the app helps minimize cancellations and enhances the overall customer experience on your Shopify store.

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Edit order details

Enhance satisfaction

Update shipping info

Track order changes

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Nerissa

$30-$150 / Month

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Real-time order cancellation alerts Show more

Nerissa is an essential tool for merchants who aim to handle order cancellations with utmost efficiency. Designed to provide real-time notifications, the app ensures that you can promptly address any issues, thereby maintaining high levels of customer satisfaction. It streamlines order management processes, guaranteeing that no cancellation goes unnoticed. With Nerissa, you can swiftly adapt to changes, minimizing potential revenue loss and enhancing your store's operational effectiveness. Stay informed and gain control with instantaneous updates that keep you on top of every situation. The app seamlessly integrates with your existing store systems, offering a smooth and uninterrupted workflow. Real-time updates from Nerissa are your safeguard against revenue leaks, supporting a well-organized and profitable business environment.

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Seamless integration

Real-time notifications

Instant updates

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OT : Easy Order Editing

9.1

1 Reviews

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Streamline order changes with real-time editing tools Show more

OT: Easy Order Editing, also known as OrderTweak, is an innovative app designed to optimize your Shopify store's efficiency by allowing seamless post-checkout adjustments to orders and shipping details. Tailored for small and medium-sized enterprises (SMEs), this app helps reduce cart abandonment and enhances customer satisfaction by allowing effortless updates directly from your Shopify dashboard. By integrating smoothly into your existing processes, OrderTweak provides a simple yet powerful solution for improving your store's operational efficiency and customer service. This app empowers businesses to stay agile and responsive in today's fast-paced market environment. With OrderTweak, anticipate fewer customer complaints and increased flexibility in order management, making it a valuable addition to any Shopify store focused on customer-centric service.

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Reduce cart abandonment

Shipping updates

Real-time editing

Order adjustments

Post-checkout edits

Flexible management

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Customer Order Manager ‑ CZ

$5 / Month

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Empower customers to easily reorder and cancel orders. Show more

Customer Order Manager ‑ CZ is a Shopify app designed to streamline order management for merchants focusing on efficiency. This app allows customers to easily reorder or cancel their purchases directly from the thank-you page, significantly reducing the need for customer service interventions. By simplifying these tasks, the app enhances customer satisfaction and improves post-purchase experiences. It helps merchants drive sales and boost customer retention, making it a valuable addition to any online store. With features like seamless one-click reordering, straightforward order cancellations, and real-time order updates, Customer Order Manager ‑ CZ ensures a user-friendly experience for both merchants and customers. The intuitive dashboard further simplifies order management, creating a seamless and loyal shopping experience.

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Real-time order updates

User-friendly dashboard

Seamless reordering

Simple order cancellation

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ESC Size Charts

$4.99 / Month

(4.4/5)

584 Reviews

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Reduce return rates with unlimited size charts and size guides Show more

Size Charts & Size Guide ‑ ESC is a user-friendly app designed to streamline the process of creating accurate and appealing size guides for your online store, helping customers make confident purchasing decisions and reducing the likelihood of returns. With the flexibility to design your own guide or utilize one of the pre-existing templates, this app allows you to seamlessly integrate size guides into product pages using product tags or present them across all products instantly. Easily editable, the guides can be customized to reflect your store's aesthetic, and enhanced with images, custom icons, and text for a more engaging customer experience. Supporting Shopify 2.0 and utilizing app blocks, Size Charts & Size Guide - ESC ensures compatibility and smooth functionality within your store. Additionally, if you feature your products on the Shop app, all size charts will be automatically displayed alongside the associated products, providing a consistent shopping experience across platforms. Save time and enhance your store's capability to assist customers in finding the right fit with this comprehensive size guide solution.

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Shop app integration

Template options

Shopify 2.0 support

Unlimited size charts

Easy guide creation

Product page tags

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Squirai: Promotion Popup

9.2

835 Reviews

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Reduce abandoned carts and promote all significant event Show more

SmartPopup: Promotion Popup is a versatile app designed to enhance your online store's promotional efforts by displaying personalized pop-ups across various pages, such as home, cart, and product pages. It is equipped to engage customers right when they visit or attempt to leave your store, making it an effective tool for capturing attention. This app allows you to tailor pop-ups for specific customer segments using criteria like email lists, product interest, and purchase history, thereby maximizing your upsell and cross-sell opportunities. With SmartPopup, you can showcase special offers and promotions on any device, using a wide array of pop-up formats including newsletters, videos, coupons, and countdown timers. The app's easy-to-use editor facilitates brand-matching customization, ensuring your pop-ups seamlessly integrate with your store's aesthetic. Moreover, managing your pop-ups is straightforward with available tools like custom code integration, template utilization, and the ability to set specific triggers and rules. SmartPopup offers a professional and dynamic way to capture your customers' interest and drive your promotional campaigns to success.

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Editor tool

Cart pop-ups

Custom pop-ups

Popup customization

Upsell and cross-sell

Email pop-ups

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Tag Genie ‑ Edit & Automate

$9-$50 / Month

9.1

18 Reviews

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Bulk edit, automate, validate. Reduce overhead managing tags. Show more

Tag Genie is a comprehensive tool designed for Shopify store owners who want to efficiently manage and streamline their tag processes. With capabilities like bulk editing and a full-screen tag exploration interface, the app makes handling large volumes of tags effortless. Its automation rules simplify tag management by handling common scenarios such as deleting old or unused tags, consolidating tags, fixing capitalization errors, and removing duplicates. The app also features validation functions that notify users of any missing or incorrect tags, ensuring that your store's tags are always accurate and up-to-date. Tag Genie's highly configurable UI allows for customizable tag exploration and editing experiences. Moreover, its pre-built Tag Rules enable automated tagging for products, orders, and customers, making it easier to maintain organized data. Users can preview the effects of their tag operations before executing them to ensure changes align with their objectives.

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Preview changes

Automation rules

Bulk tag editing

Full-screen exploration

Tag validations

Common bulk operations

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AISTETIC Size, Fit Recommender

$29-$179 / Month

8.2

1 Reviews

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Grow sales,and reduce returns with size & fit recommendations Show more

AISTETIC Size, Fit Recommender is an innovative app designed to enhance the online shopping experience by providing precise 3D body sizing and measurement technology. By delivering accurate size recommendations, it significantly reduces the likelihood of returns, ensuring customers receive well-fitting clothing that meets their expectations. The app promotes increased sales, conversion rates, and customer loyalty by allowing users to easily create personalized size profiles through quick sizing or a full scan, with no need to sign up. Once a user creates a profile, only one scan is required for future purchases, streamlining the shopping process. AISTETIC is incredibly user-friendly, boasting an intuitive setup process that includes a sizing analytics dashboard and is GDPR compliant, allowing businesses to go live in under a minute. Additionally, the app offers customization options, enabling businesses to align its appearance with their brand’s design by adjusting colors and text.

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Easy setup

Gdpr compliant

Customer profiles

Accurate measurements

Customisable design

Size recommendations

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Fenix Intelligent Delivery

8.2

16 Reviews

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AI Platform to Improve conversion and reduce shipping losses Show more

Fenix Intelligent Delivery is an innovative app designed to help eCommerce merchants reduce cart abandonment and boost conversion rates. By addressing common hurdles such as vague delivery promises and high shipping costs, Fenix offers a streamlined shopping experience that instills customer confidence. The platform leverages AI to provide precise estimated delivery dates visible on product pages and customize shipping costs at the checkout, catering to the needs of online shoppers. Furthermore, Fenix enhances the post-purchase experience by offering delivery notifications, ensuring customers are kept informed about their orders. By integrating multiple shipping options, merchants can offer their customers flexibility and transparency, ultimately improving satisfaction and encouraging repeat business. Additionally, Fenix enables merchants to increase shipping revenue by upselling faster delivery options during checkout, adding value to both the customer experience and the merchant's bottom line.

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Estimated delivery dates

Multiple shipping options

Personalized shipping costs

Delivery notifications

Fast delivery upsell

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MS: 5 in 1 Sticky add to Cart

$3.99 / Month

8

9 Reviews

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App to Improve Sales,Conversion, AOV, Reduce cart abandonabant Show more

MS:Sale and Conversion Booster is an innovative app designed to enhance your e-commerce site’s performance by improving traffic conversion rates, average order value (AOV), and overall sales. The app functions by making key purchasing buttons, such as "add to cart" and "buy now," highly visible and easy to use, thereby streamlining the shopping experience for your customers. Featuring a Sales and Conversion Booster bar, this app enables shoppers to effortlessly add products to their cart and navigate the checkout process with minimal friction, significantly reducing cart abandonment rates. Eye-catching button animations are employed to direct customer attention and expedite their transition straight to checkout. Key features include sticky add-to-cart and buy-now buttons on product and collection pages and a floating cart booster, which allows customers to access their cart from any page seamlessly. With a sticky checkout bar and a mini cart icon on collection pages, the app provides a swift path to checkout, and the addition of a one-click checkout feature akin to Amazon further accelerates order placement.

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Sticky checkout bar

One-click checkout

Buy now button

Add-to-cart button

Sales booster bar

Cart booster bar

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Bureau Fraud Prevention

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Reduce online fraud by detecting risky customers Show more

Bureau Fraud Prevention is a powerful app designed to protect your online store from fraudulent activities by meticulously analyzing each order. It assesses key parameters such as customer reachability, address completeness, and the customer's past behavior, providing you with a comprehensive overview of potential fraud risks. By leveraging Bureau's advanced anti-fraud network, the app generates detailed and actionable insights, enabling you to focus on your business growth without the worry of bad actors disrupting your operations. The app provides order-level fraud insights that are tailored to individual customer behavior, allowing for precise fraud detection. Additionally, it offers an address completeness score for each order, ensuring that all transactions are legitimate and reliable. With a smooth onboarding process, Bureau Fraud Prevention empowers businesses to embark on a seamless fraud prevention journey right from the start.

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Fraud insights

Order-level analysis

Address completeness score

Customer past behaviour

Anti-fraud network

Smooth onboarding

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Fetti

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The most aesthetic way to reduce abandoned carts! Show more

Fetti is a dynamic app designed to enhance the user experience for online shoppers by creating memorable and engaging interactions at crucial moments of their purchasing journey. One of its standout features is the confetti burst, which activates when a user unlocks free shipping based on their total cart value, adding an element of surprise and delight to their shopping experience. With Fetti, retailers can customize the confetti burst to align with their brand's aesthetic by adjusting fonts, colors, text, animations, and more through simple app embed settings in their theme customization window. This level of personalization helps businesses capture more leads and keep users engaged throughout their online interactions. Looking towards future enhancements, Fetti plans to introduce interactive login experiences, promising even more ways to keep users invested and entertained. Embrace Fetti to transform your user engagement strategies and celebrate every customer milestone in style.

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Customizable ux

Theme settings

Confetti animation

Free shipping trigger

Interactive login

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Chargeblast

8.2

3 Reviews

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Reduce your chargeback rate to 0%. Instantly. Show more

Chargeblast is designed to help growing e-commerce businesses manage and reduce the challenges posed by chargebacks. By providing pre-chargeback alerts from major card networks like Visa, MasterCard, American Express, and Discover, Chargeblast ensures that you are informed of potential disputes before they officially impact your payment processor. This proactive approach allows businesses to lower their dispute rates, avoid warnings from processors, and maintain smoother transaction processing. With features like one-click access to disputed transactions and customizable alert settings, users have full control over their chargeback management. Plus, alerts can be received through various platforms such as Slack, Discord, SMS, and Email, offering seamless integration into existing workflows. Chargeblast is fully self-service with no hidden contracts or retainer fees, making it easy to onboard within five minutes and start gaining control over your dispute process.

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Pre-chargeback alerts

Locate transaction quickly

Custom alert thresholds

Multichannel notifications

Self-service onboarding

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NetCheck

$0.99 / Month

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Reduce bounce rates because of the visitor's Internet. Show more

NetCheck is an essential app for e-commerce store owners aiming to enhance user experience and reduce bounce rates. By displaying real-time internet connectivity status directly on the visitor's device, NetCheck helps customers understand that slow loading times are due to their internet speed, not the website itself. This unique feature provides clarity and transparency, improving customer satisfaction and trust. Without requiring any coding skills, NetCheck integrates seamlessly into your store's theme through built-in customization settings. Ideal for online retailers, the app fosters a smoother and more informed shopping experience, keeping potential customers engaged even during connectivity fluctuations. Embrace NetCheck to transform your e-commerce platform with this innovative approach to customer communication.

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Code-free integration

Real-time internet status

Seamless shopping experience

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Turny Returns & Exchanges

$59-$279 / Month

8.2

4 Reviews

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Automate returns & exchange process & gain insights to reduce. Show more

Turny Returns & Exchanges is a comprehensive app designed to streamline and enhance the returns and exchanges process for e-commerce businesses. By automating these processes, Turny allows businesses to save time and resources while gaining valuable insights into customer behavior that can help reduce return rates and boost revenue. The app integrates seamlessly with logistics providers, enabling automatic generation of shipping labels, and supports integration with platforms such as Shopify and various shipping partners including Shippo and New Zealand Post. Businesses can create a fully branded and personalized returns portal to provide a seamless and delightful experience for customers, ultimately increasing satisfaction and retention. In addition, Turny helps businesses reduce chargebacks and incentivizes in-store returns, promoting increased sales conversions through efficient exchange management.

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Increase conversions

Customer retention

Create labels

Automate returns

Reduce chargebacks

Exchange management

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Lyfsize

$40-$300 / Month

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Reduce your fashion returns with personalized recommendations. Show more

Lyfsize is an innovative app designed to revolutionize the online shopping experience by ensuring perfect clothing fit using just two smartphone photos. The app utilizes advanced 3D body-scanning technology to instantly capture precise full-body measurements, eliminating the guesswork in finding the right size. By providing accurate sizing recommendations, Lyfsize helps consumers purchase clothes that truly fit, significantly reducing returns due to incorrect sizing. The app is versatile, working seamlessly with size charts for various apparel items and accommodating different brands and styles. Retailers can easily integrate Lyfsize into their platforms via a user-friendly widget, allowing shoppers to perform body scans effortlessly. Say goodbye to size sampling and enhance your customers' shopping experience with precise and reliable size recommendations anytime, anywhere.

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Mobile body scanning

3d body-scan

Instant size recommendations

Precise measurements

Global size fits

Size chart setup

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Shopify Reduce cancellations apps

Related Categories

Price

Based on reviews

Showing 1 to 20 of 1 Apps

OrderEditing ‑ Qtane

Reverto : Return & Exchange

New craft ‑ Cancel Direct

Magic Order Cancellation

EOE ‑ Easy Order Editing

Nerissa

OT : Easy Order Editing

Customer Order Manager ‑ CZ

ESC Size Charts

Squirai: Promotion Popup

Tag Genie ‑ Edit & Automate

AISTETIC Size, Fit Recommender

Fenix Intelligent Delivery

MS: 5 in 1 Sticky add to Cart

Bureau Fraud Prevention

Fetti

Chargeblast

NetCheck

Turny Returns & Exchanges

Lyfsize