Shopify Reduce cancellations apps 2025

Confirm Bot

$4.99-$69.99 / Month

9.1

3 Reviews

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Automate order confirmations on WhatsApp, reducing fake COD orders.

Analytics dashboard

Automated messaging

Real-time tagging

Ready-made templates

Quick-reply confirmations

Conditional send rules

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OrderEditing ‑ Qtane

$14.99 / Month

Easily manage and edit orders post-purchase for happier customers. Show more

OrderEdit - Qtane is a robust app designed to simplify order management by empowering customers to make post-purchase changes with ease. With this app, customers can update shipping addresses, modify products or quantities, and upgrade to faster shipping options without needing to cancel the entire order. This flexibility reduces the volume of support tickets, thereby saving significant time for your team and enhancing overall customer satisfaction. Ideal for businesses looking to streamline operations and minimize cancellations, OrderEdit - Qtane ensures a smooth and seamless post-purchase experience. The app also allows customers to add new items to existing orders and update gift messages, further enhancing their shopping experience. By keeping your customers happy with these flexible options, you can focus on what really matters: growing your store.

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Upsell recommendations

Add gift message

Update shipping info

Order modifications

Self-order edits

Modify products

Reverto : Return & Exchange

$9.99-$79.99 / Month

6.6

1 Reviews

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Easiest return, exchange & cancellations- happier customers Show more

Reverto is an innovative app designed to help users stay mindful and reflective in their daily lives. It offers a unique platform for journaling and meditation, providing guided prompts and exercises to enhance self-awareness and personal growth. The app features customizable settings to tailor the experience to individual needs, including mood tracking, gratitude logs, and progress visualizations. With its user-friendly interface, Reverto encourages consistent use, making it easy to integrate reflection into even the busiest schedules. Additionally, the app fosters a supportive community by allowing users to share insights and learn from others' experiences. Reverto is the perfect companion for anyone seeking to cultivate mindfulness and intentionality in their personal development journey.

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Easy returns

Automate refunds

Manage exchanges

Handle cancellations

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New craft ‑ Cancel Direct

$6.99 / Month

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Streamline cancellations, gain insights, improve retention Show more

New Craft - Cancel Direct is an innovative app designed to transform cancellations into future opportunities for businesses. It streamlines the cancellation process by automating tasks, thus reducing the workload on support teams and saving valuable time. By offering a transparent and self-service experience, the app helps build customer trust and improve overall satisfaction even during cancellations. It also provides businesses with insightful data on the reasons behind cancellations, enabling continuous product improvements and enhancing customer retention. With its user-friendly interface, the app is easily adaptable and can be translated into any language, making it accessible to a global audience. Ultimately, New Craft - Cancel Direct addresses the inefficiencies in cancellation management and the scarcity of customer feedback, ensuring a seamless and informed business operation.

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Language translation

Automate cancellations

Reduce support workload

Gain cancellation insights

Self-service experience

Save support time

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Futwork: Address Identify

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AI-driven app to verify addresses and prevent delivery failures.

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AE: Order Editing & Upsell

$25-$200 / Month

9.1

143 Reviews

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Instant order editing for Shopify: update details, reduce support needs. Show more

The AE ‑ Account Editor App is an innovative tool designed to streamline post-purchase order editing for Shopify stores. It empowers customers by allowing them to make immediate changes to their orders, including updating shipping addresses, adjusting quantities, and correcting errors, all without the need to contact customer support. This capability significantly reduces delays and errors in order processing, leading to a more satisfying shopping experience. For businesses, the app translates to fewer support tickets and enhanced operational efficiency, resulting in happier customers and a decrease in post-purchase issues. The app is easily integrated with Shopify, ensuring a seamless transition and experience for both store owners and their customers. Its mobile-friendly interface further optimizes customer interactions, making it convenient for users to manage their orders on the go. Overall, the AE ‑ Account Editor App stands out as a valuable asset for retailers looking to improve their post-purchase customer service and operational efficiency.

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Shopify integration

Mobile-friendly interface

Reduce support tickets

Instant order editing

Self-serve tool

Update shipping addresses

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Wizy Return & Cancel Order

$14.99-$249.99 / Month

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Manage your return & cancel requests in one place Show more

Wizy Return & Cancel Order is an intuitive app that empowers customers to effortlessly manage their return and cancellation requests right from their account pages. This user-friendly solution allows customers to initiate refunds, exchanges, or cancellations without needing to contact the merchant directly, enhancing the overall shopping experience. For merchants, Wizy simplifies the management of these requests, streamlining the process and saving valuable time and effort. The app's centralized interface allows businesses to oversee all requests on a single screen, ensuring efficient handling of customer inquiries. Additionally, Wizy supports localization, improving user experience across diverse customer bases. By gaining insights into return reasons, merchants can better understand customer needs and optimize their services accordingly.

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Order cancellation

Self-managed returns

Easily request refunds

Single-screen management

Return reasons collection

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Magic Order Cancellation

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Automated and One-click order refund & cancellation form Show more

Magic Order Cancellation is a user-friendly app designed to streamline the process of order cancellations and refunds for both businesses and their customers. With just a few clicks, customers can easily request a cancellation, while businesses have the flexibility to automatically or manually approve these requests. The app offers options for full or partial refunds and can even automatically restock cancelled items, reducing overhead and maximizing efficiency. A built-in order search feature simplifies finding specific orders, while in-app manual cancellation provides added control. Magic Order Cancellation also integrates seamlessly with order status pages, allowing customers to view and manage their cancellations directly. Customizable form text enables businesses to personalize the cancellation experience, including language and emoji preferences.

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Order status page

Automated refunds

One-click cancellations

Manual cancellation

Order search

Partial refunds

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EOE ‑ Easy Order Editing

$9.99-$299.99 / Month

9.1

13 Reviews

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Let Customer edit their orders : cancel, upsell, refund, etc. Show more

Order Editing Post Purchase is a powerful Shopify app designed to enhance customer flexibility by allowing post-checkout order modifications. It enables customers to update shipping details, change product variants, or adjust quantities without needing to cancel or refund their purchases, thereby improving customer satisfaction and reducing the need for customer support interventions. The app also supports detailed tracking of all order changes for better accuracy and efficient management. Store owners using manual payment capture methods should note that secondary payments from edited orders may require separate capture. By streamlining order adjustments, the app helps minimize cancellations and enhances the overall customer experience on your Shopify store.

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Edit order details

Enhance satisfaction

Update shipping info

Track order changes

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Nerissa

$30-$150 / Month

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Real-time order cancellation alerts Show more

Nerissa is an essential tool for merchants who aim to handle order cancellations with utmost efficiency. Designed to provide real-time notifications, the app ensures that you can promptly address any issues, thereby maintaining high levels of customer satisfaction. It streamlines order management processes, guaranteeing that no cancellation goes unnoticed. With Nerissa, you can swiftly adapt to changes, minimizing potential revenue loss and enhancing your store's operational effectiveness. Stay informed and gain control with instantaneous updates that keep you on top of every situation. The app seamlessly integrates with your existing store systems, offering a smooth and uninterrupted workflow. Real-time updates from Nerissa are your safeguard against revenue leaks, supporting a well-organized and profitable business environment.

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Seamless integration

Real-time notifications

Instant updates

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OT : Easy Order Editing

9.1

3 Reviews

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Streamline order changes with real-time editing tools Show more

OT: Easy Order Editing, also known as OrderTweak, is an innovative app designed to optimize your Shopify store's efficiency by allowing seamless post-checkout adjustments to orders and shipping details. Tailored for small and medium-sized enterprises (SMEs), this app helps reduce cart abandonment and enhances customer satisfaction by allowing effortless updates directly from your Shopify dashboard. By integrating smoothly into your existing processes, OrderTweak provides a simple yet powerful solution for improving your store's operational efficiency and customer service. This app empowers businesses to stay agile and responsive in today's fast-paced market environment. With OrderTweak, anticipate fewer customer complaints and increased flexibility in order management, making it a valuable addition to any Shopify store focused on customer-centric service.

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Reduce cart abandonment

Shipping updates

Real-time editing

Order adjustments

Post-checkout edits

Flexible management

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Customer Order Manager ‑ CZ

$5 / Month

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Empower customers to easily reorder and cancel orders. Show more

Customer Order Manager ‑ CZ is a Shopify app designed to streamline order management for merchants focusing on efficiency. This app allows customers to easily reorder or cancel their purchases directly from the thank-you page, significantly reducing the need for customer service interventions. By simplifying these tasks, the app enhances customer satisfaction and improves post-purchase experiences. It helps merchants drive sales and boost customer retention, making it a valuable addition to any online store. With features like seamless one-click reordering, straightforward order cancellations, and real-time order updates, Customer Order Manager ‑ CZ ensures a user-friendly experience for both merchants and customers. The intuitive dashboard further simplifies order management, creating a seamless and loyal shopping experience.

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Real-time order updates

User-friendly dashboard

Seamless reordering

Simple order cancellation

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PostFIX

$10 / Month

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Control orders post-purchase with self-service edits and cancellations. Show more

PostFIX is a powerful app designed to enhance the post-purchase experience for online shoppers by integrating seamlessly with your store's order status page. It empowers customers with self-service options, significantly reducing the need for direct interaction with customer support. With features such as editing shipping addresses and canceling orders directly on the order status page, customers can make necessary adjustments with ease and confidence. This not only streamlines the shopping experience but also alleviates the burden on your customer service team by decreasing the volume of manual order modifications. Merchants benefit from a more efficient order management process while boosting customer satisfaction and trust. Overall, PostFIX delivers a win-win solution, enhancing both operational efficiency and shopper convenience.

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Seamless integration

Order cancellations

Edit shipping details

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Store Bot AI – Smart Assistant

$19.99-$99.99 / Month

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"Automated 24/7 chat support with personalized suggestions and performance insights." Show more

Store Bot AI – Smart Assistant is a cutting-edge tool designed to revolutionize customer support for online stores through AI-powered chat technology. It seamlessly handles product inquiries, order tracking, and cancellation requests, providing instant replies and personalized product suggestions to enhance customer engagement. With 24/7 availability, the app ensures that customers always receive prompt assistance, improving overall satisfaction and store experience. Merchants can access detailed statistics on chatbot performance, including total chats, unique customer interactions, and average replies. Performance analytics are presented through intuitive 30 and 90-day graphs, enabling merchants to assess impact and make informed decisions for optimization. Store Bot AI streamlines customer service operations, freeing up time for merchants to focus on growing their businesses.

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Performance insights

Engagement boost

24/7 availability

Instant replies

Personalized suggestions

Automated chat support

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ESC Size Charts

$4.99 / Month

(4.3/5)

156 Reviews

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Reduce return rates with unlimited size charts and size guides Show more

Size Charts & Size Guide ‑ ESC is a user-friendly app designed to streamline the process of creating accurate and appealing size guides for your online store, helping customers make confident purchasing decisions and reducing the likelihood of returns. With the flexibility to design your own guide or utilize one of the pre-existing templates, this app allows you to seamlessly integrate size guides into product pages using product tags or present them across all products instantly. Easily editable, the guides can be customized to reflect your store's aesthetic, and enhanced with images, custom icons, and text for a more engaging customer experience. Supporting Shopify 2.0 and utilizing app blocks, Size Charts & Size Guide - ESC ensures compatibility and smooth functionality within your store. Additionally, if you feature your products on the Shop app, all size charts will be automatically displayed alongside the associated products, providing a consistent shopping experience across platforms. Save time and enhance your store's capability to assist customers in finding the right fit with this comprehensive size guide solution.

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Shop app integration

Template options

Shopify 2.0 support

Unlimited size charts

Easy guide creation

Product page tags

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Squirai: Promotion Popup

8

308 Reviews

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Reduce abandoned carts and promote all significant event Show more

SmartPopup: Promotion Popup is a versatile app designed to enhance your online store's promotional efforts by displaying personalized pop-ups across various pages, such as home, cart, and product pages. It is equipped to engage customers right when they visit or attempt to leave your store, making it an effective tool for capturing attention. This app allows you to tailor pop-ups for specific customer segments using criteria like email lists, product interest, and purchase history, thereby maximizing your upsell and cross-sell opportunities. With SmartPopup, you can showcase special offers and promotions on any device, using a wide array of pop-up formats including newsletters, videos, coupons, and countdown timers. The app's easy-to-use editor facilitates brand-matching customization, ensuring your pop-ups seamlessly integrate with your store's aesthetic. Moreover, managing your pop-ups is straightforward with available tools like custom code integration, template utilization, and the ability to set specific triggers and rules. SmartPopup offers a professional and dynamic way to capture your customers' interest and drive your promotional campaigns to success.

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Editor tool

Cart pop-ups

Custom pop-ups

Popup customization

Upsell and cross-sell

Email pop-ups

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Tag Genie ‑ Edit & Automate

$9-$50 / Month

7.9

16 Reviews

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Bulk edit, automate, validate. Reduce overhead managing tags. Show more

Tag Genie is a comprehensive tool designed for Shopify store owners who want to efficiently manage and streamline their tag processes. With capabilities like bulk editing and a full-screen tag exploration interface, the app makes handling large volumes of tags effortless. Its automation rules simplify tag management by handling common scenarios such as deleting old or unused tags, consolidating tags, fixing capitalization errors, and removing duplicates. The app also features validation functions that notify users of any missing or incorrect tags, ensuring that your store's tags are always accurate and up-to-date. Tag Genie's highly configurable UI allows for customizable tag exploration and editing experiences. Moreover, its pre-built Tag Rules enable automated tagging for products, orders, and customers, making it easier to maintain organized data. Users can preview the effects of their tag operations before executing them to ensure changes align with their objectives.

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Preview changes

Automation rules

Bulk tag editing

Full-screen exploration

Tag validations

Common bulk operations

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AISTETIC Size, Fit Recommender

$29-$179 / Month

8.2

1 Reviews

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Grow sales,and reduce returns with size & fit recommendations Show more

AISTETIC Size, Fit Recommender is an innovative app designed to enhance the online shopping experience by providing precise 3D body sizing and measurement technology. By delivering accurate size recommendations, it significantly reduces the likelihood of returns, ensuring customers receive well-fitting clothing that meets their expectations. The app promotes increased sales, conversion rates, and customer loyalty by allowing users to easily create personalized size profiles through quick sizing or a full scan, with no need to sign up. Once a user creates a profile, only one scan is required for future purchases, streamlining the shopping process. AISTETIC is incredibly user-friendly, boasting an intuitive setup process that includes a sizing analytics dashboard and is GDPR compliant, allowing businesses to go live in under a minute. Additionally, the app offers customization options, enabling businesses to align its appearance with their brand’s design by adjusting colors and text.

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Easy setup

Gdpr compliant

Customer profiles

Accurate measurements

Customisable design

Size recommendations

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Fenix Intelligent Delivery

8.2

14 Reviews

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AI Platform to Improve conversion and reduce shipping losses Show more

Fenix Intelligent Delivery is an innovative app designed to help eCommerce merchants reduce cart abandonment and boost conversion rates. By addressing common hurdles such as vague delivery promises and high shipping costs, Fenix offers a streamlined shopping experience that instills customer confidence. The platform leverages AI to provide precise estimated delivery dates visible on product pages and customize shipping costs at the checkout, catering to the needs of online shoppers. Furthermore, Fenix enhances the post-purchase experience by offering delivery notifications, ensuring customers are kept informed about their orders. By integrating multiple shipping options, merchants can offer their customers flexibility and transparency, ultimately improving satisfaction and encouraging repeat business. Additionally, Fenix enables merchants to increase shipping revenue by upselling faster delivery options during checkout, adding value to both the customer experience and the merchant's bottom line.

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Estimated delivery dates

Multiple shipping options

Personalized shipping costs

Delivery notifications

Fast delivery upsell

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MS: 5 in 1 Sticky add to Cart

$3.99 / Month

8.2

5 Reviews

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App to Improve Sales,Conversion, AOV, Reduce cart abandonabant Show more

MS:Sale and Conversion Booster is an innovative app designed to enhance your e-commerce site’s performance by improving traffic conversion rates, average order value (AOV), and overall sales. The app functions by making key purchasing buttons, such as "add to cart" and "buy now," highly visible and easy to use, thereby streamlining the shopping experience for your customers. Featuring a Sales and Conversion Booster bar, this app enables shoppers to effortlessly add products to their cart and navigate the checkout process with minimal friction, significantly reducing cart abandonment rates. Eye-catching button animations are employed to direct customer attention and expedite their transition straight to checkout. Key features include sticky add-to-cart and buy-now buttons on product and collection pages and a floating cart booster, which allows customers to access their cart from any page seamlessly. With a sticky checkout bar and a mini cart icon on collection pages, the app provides a swift path to checkout, and the addition of a one-click checkout feature akin to Amazon further accelerates order placement.

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Sticky checkout bar

One-click checkout

Buy now button

Add-to-cart button

Sales booster bar

Cart booster bar

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Shopify Reduce cancellations apps

Related Categories

Price

Based on reviews

Showing 1 to 20 of 2 Apps

Confirm Bot

OrderEditing ‑ Qtane

Reverto : Return & Exchange

New craft ‑ Cancel Direct

Futwork: Address Identify

AE: Order Editing & Upsell

Wizy Return & Cancel Order

Magic Order Cancellation

EOE ‑ Easy Order Editing

Nerissa

OT : Easy Order Editing

Customer Order Manager ‑ CZ

PostFIX

Store Bot AI – Smart Assistant

ESC Size Charts

Squirai: Promotion Popup

Tag Genie ‑ Edit & Automate

AISTETIC Size, Fit Recommender

Fenix Intelligent Delivery

MS: 5 in 1 Sticky add to Cart