Shopify Customer satisfaction apps 2025

Kraken Cart Drawer Cart Upsell

$11.99-$38.99 / Month

6.7

9 Reviews

Customizable cart drawers that perfectly match your brand Show more

Kraken Cart-Drawer Upsell Pro revolutionizes your checkout process with a sleek, customizable slide cart. This app seamlessly integrates intelligent upsells, cross-sells, and engaging rewards directly into your cart, enhancing both the user experience and sales potential. With extensive design options, you can effortlessly align the cart’s appearance with your store’s branding, reinforcing brand consistency. Features like progress bars motivate customers to reach higher spending tiers, while one-click shipping protection adds an extra layer of security and convenience. Real-time cart updates ensure a smooth and simplified checkout experience, reducing cart abandonment rates and driving conversions. Kraken Cart-Drawer Upsell Pro is designed to offer a seamless, user-friendly interface that not only enhances customer satisfaction but also boosts your sales effortlessly.

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Shipping protection

Progress bars

Real-time cart updates

Customizable cart drawers

Smart upsells integration

Cross-sells capability

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Tracktor Order Tracking

$4.99-$49.99 / Month

8.8

140 Reviews

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Track order lookup, add custom order statuses, and more! Show more

Tracktor Order Tracking is a powerful app designed to turn first-time buyers into repeat customers by enhancing their shopping experience and reducing your support overhead. It integrates with over 1,500 major carriers worldwide, providing seamless tracking for your packages. This app offers real-time visibility into the status and location of every item in transit, making it easier to manage your orders globally. Customizable settings allow you to design a branded tracking page that delights your customers while keeping them informed with timely email and SMS notifications. Tracktor reduces the volume of "Where Is My Order" (WISMO) inquiries by empowering customers with self-service tools and clear insights into their deliveries. Experience the ease of managing deliveries with an interactive 3D map offering detailed tracking insights. Boost customer satisfaction and sharpen your brand's support efficiency with Tracktor.

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Branded tracking page

Real-time tracking

Email/sms notifications

Custom statuses

Package lookup

Integrated carriers

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Gift Card Checker By Maestro

9.1

2 Reviews

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Effortless gift card balance checks to enhance customer satisfaction. Show more

Gift Card Checker By Maestro is a powerful app designed to simplify and enhance the management of gift cards for both merchants and customers. By enabling customers to easily check their gift card balances online, it significantly improves customer satisfaction and encourages repeat purchases. This intuitive tool reduces the number of support inquiries, as users can independently manage their gift card information. Merchants can seamlessly integrate this app into their online stores, benefiting from a setup process that is both user-friendly and customizable. The widget can be tailored to match the store's branding, offering a cohesive and professional appearance. As a result, Gift Card Checker By Maestro not only streamlines operations but also enhances the overall shopping experience, fostering customer loyalty and business growth.

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Customizable design

Seamless integration

User-friendly setup

Balance checks

Online widget

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SB Prescription Eye Lens

$59-$79 / Month

9.1

17 Reviews

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Configurator for prescription lens, glasses & eyewear products Show more

The "S: Prescription Eye Lens" app is an innovative solution for businesses looking to streamline their lens ordering process. This app simplifies the way customers order prescription lenses by allowing them to easily upload their prescription file or manually enter the details using customizable RX options such as Axis, Sphere, and Cylinder. With just a few clicks, customers can configure prescriptions for both eyes or a single eye, catering to their specific needs. The app also supports a variety of lens and glass products, enabling users to purchase different quantities for each eye. By minimizing errors and eliminating the need for repeated visits to the optometrist, this app not only enhances customer satisfaction but also gives your business a competitive advantage. Empower your online store with this efficient tool to save time and improve the overall customer experience.

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Custom rx options

Upload prescription

Activate specific products

Configure single/both eyes

Support lens & glasses

Separate qty left/right

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Tax & Duty King

$19.99-$149.99 / Month

9.1

1 Reviews

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"Boost sales with transparent import fees shown in Shopify cart." Show more

Tax & Duty King is a powerful Shopify app designed to enhance international shopping experiences by providing full transparency of import taxes and duties. By displaying estimated fees directly in the cart, customers are informed of any additional costs before they make a purchase, leading to higher conversion rates. The app supports shipping to countries such as Europe, Canada, Australia, and the USA using real-world tax rules and HS codes to ensure the accuracy of charges. It aims to reduce abandoned carts, improve customer satisfaction, decrease returns, and enable businesses to expand globally with ease. With seamless integration across all Shopify themes, the app features a smart tax and duty estimator for 57 countries and incorporates built-in HS code logic across 60+ product categories. Additionally, automatic daily currency conversion ensures that charges are shown in the customer's local currency, while a clean analytics dashboard provides installation and usage metrics.

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Automatic currency conversion

Smart tax estimator

Seamless cart integration

Clean analytics dashboard

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Huski Product Sample & memo

$9-$19 / Month

9.1

16 Reviews

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Easily try before buy products! Show more

Huski Product Sample & Memo is a versatile app designed to revolutionize the shopping experience by allowing customers to try products before making a purchase. This app is incredibly easy to set up and manage, offering a seamless integration into any retail strategy. With its "try before you buy" feature, Huski significantly enhances customer satisfaction, leading to increased sales and reduced return rates. A user-friendly interface includes a one-click process for customers to order samples, boosting their confidence in buying decisions. Customizable design options and language translation features ensure that the app caters to a diverse customer base. The app also includes a clever sticky button to streamline user experience and offers convenient redirection options to the cart or checkout, further enhancing the shopping journey.

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Shopify integration

Language translation

Design customization

Sample orders

One-click process

Free samples

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Qe Multiship

$3-$59 / Month

9.1

1 Reviews

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Ship items to multiple addresses easily with 1 seamless order. Show more

Qe Multiship is a dynamic app designed to elevate your customers' shopping experiences by allowing them to ship items to multiple addresses within a single order. This feature lets customers assign a specific delivery address to each item in their cart and choose unique shipping rates for every destination, offering unparalleled convenience and flexibility. With Qe Multiship, sending gifts to loved ones or managing deliveries across multiple locations becomes a seamless process. The app integrates directly into the cart page, ensuring a smooth and intuitive shopping journey without the need for additional navigation. Setting up Qe Multiship is swift, taking less than 30 seconds, while retaining the usual order fulfillment process. Customizable shipping rates further enhance its appeal, making it an ideal solution for streamlining gifting during the holidays or any special occasion.

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Quick setup

Customizable shipping rates

Unique shipping rates

Multiple addresses shipping

Integrated cart page

Streamline gifting

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Rich Returns & Exchanges

$19-$199 / Month

7.3

79 Reviews

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Allow customers to process returns, exchanges, and refunds Show more

Rich Returns & Exchanges is a powerful app designed to streamline the returns and exchanges process, ultimately saving time and enhancing customer satisfaction. It offers a self-service, custom-branded returns portal that integrates seamlessly with your store, enabling customers to manage their returns and exchanges effortlessly. By suggesting exchanges over returns, this app helps recapture potential lost revenue. With the capability to generate prepaid return labels from over 50 carriers worldwide, the app ensures a smooth and efficient returns process. Automated email notifications keep customers informed at every stage, improving transparency and trust. Businesses can set up automated rules tailored to their return policy and exchange terms, and integrate easily with existing systems like ERP, IMS, CRM, and 3PL. Overall, Rich Returns & Exchanges simplifies returns management while keeping customers satisfied and informed.

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Automated return labels

Automated email notifications

Custom-branded portal

Integrates with systems

Custom return rules

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Order Tracking Page Pro

$15-$150 / Month

9.1

2 Reviews

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Easily track orders with a customizable widget, enhancing customer satisfaction. Show more

Order Tracking Page Pro is a powerful tool designed for merchants to enhance customer satisfaction by embedding a customizable tracking widget directly on their storefront. This user-friendly app allows customers to easily check their order status using just their order number, eliminating the need for them to inquire directly. By reducing the volume of "Where is my order?" emails, merchants can save valuable time and focus on other aspects of their business. The app is theme-editor compatible, requiring no coding skills, which allows for seamless integration and customization to fit any brand’s aesthetic. With Order Tracking Page Pro, merchants enjoy fewer support tickets and an increased level of customer trust. Meanwhile, customers benefit from a simple and efficient self-service tracking experience, all within a branded environment that reflects the merchant's unique style. The app leverages Shopify's live tracking details, ensuring accurate and timely updates for every order.

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Shopify integration

Customizable widget

Real-time tracking

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MetaMind Size Chart

$6.95-$75.6 / Month

9.1

1 Reviews

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Create custom sizing guides, reducing returns and boosting customer satisfaction. Show more

MetaMind Size Chart is a versatile app designed to help merchants create custom sizing guides for their products or collections with ease. This tool enables shoppers to access clear and accurate sizing information through comprehensive charts that incorporate tables, images, videos, and detailed fitting instructions. Merchants have full control over the design, placement, and layout of the size charts, allowing them to seamlessly integrate the app into their storefront. By simplifying size information, MetaMind Size Chart helps reduce product returns and boost customer satisfaction. Additionally, the app supports importing size data from CSV or Excel files, enabling efficient chart creation in under five minutes. Users can assign unique size charts to specific products or collections and monitor chart engagement in real-time. With its fully customizable design options, merchants can effortlessly adjust colors, fonts, layouts, and media for a tailored shopping experience.

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Real-time monitoring

Fully customizable design

Custom sizing guides

Accurate size information

Import size data

Unique product charts

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Onfleet

8.2

1 Reviews

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Last mile delivery simplified Show more

Onfleet is a robust integration tool designed to enhance delivery management for Shopify users. By automating task creation, it eliminates the need for manual data entry, streamlining the transition from orders to delivery tasks. Users can define customizable delivery zones and configure specific time slots, allowing businesses to offer tailored delivery options that accommodate customers' preferences. This integration ensures a seamless two-way data synchronization between Shopify and Onfleet, maintaining up-to-date order and delivery information. Customers benefit from transparent delivery processes, as they can select their preferred delivery times before completing their purchase, enhancing their overall satisfaction. Onfleet is particularly beneficial for managing local deliveries, as it allows businesses to define specific geographic areas eligible for delivery. Moreover, delivery times can be scheduled according to preparation and cutoff criteria, ensuring efficiency and reliability in order fulfillment.

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Delivery time slots

Time slot selection

Automates task creation

Customizable delivery zones

Order-to-delivery workflows

Reduces manual input

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Trust badges & icons ‑ ST

8.2

1 Reviews

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Enhance sales with trust badges, payment & shipping icons Show more

Trust Badges & Icons - ST is a powerful app designed to enhance your online store’s credibility with just a click. It enables you to effortlessly showcase secure payment options and highlight your commitment to customer satisfaction through a variety of trust badges. Customizable to fit your brand's unique look and feel, the app allows you to place badges on product pages or any location you desire. Its designs are fully responsive, ensuring they look great on all devices. By uploading trust badges or payment icons, you can significantly boost your store’s credibility and establish a strong sense of security for your customers. Explore the effectiveness of trust badges and see the positive impact they can have on your business’s bottom line.

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Responsive designs

Customize appearance

Effortlessly place badges

Enhance store credibility

Establish trust security

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WellnessPay

$199.99 / Month

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Effortlessly manage HSA/FSA reimbursements, enhancing customer satisfaction and loyalty. Show more

WellnessPay is an innovative app designed to help merchants streamline the process of HSA/FSA reimbursement for their customers. By integrating purchase receipt details into eligibility categorization, it simplifies the often cumbersome task of claiming reimbursements from tax-advantaged health savings accounts. This ease of use not only bolsters customer satisfaction but also encourages repeat business by making post-purchase processes frictionless. WellnessPay empowers merchants to seamlessly support their customers' healthcare and wellness journeys, thus expanding their reach to health-conscious buyers. The app offers streamlined onboarding, allowing merchants to effectively manage health benefits and cater to a broader audience. By positioning merchants as supportive partners, WellnessPay is a valuable tool for businesses aiming to enhance customer loyalty and satisfaction in the wellness sector.

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Direct order integration

Seamless reimbursements

Health benefits management

Hsa/fsa eligibility

Post-purchase support

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Qe: Frequently Bought Together

$3 / Month

8.2

3 Reviews

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Delight Customers with Ultimate Frequently Bought Together Show more

"Qe: Frequently Bought Together" is a powerful tool designed to enhance your online store's performance by boosting sales and improving customer satisfaction. This app leverages advanced AI to provide smart product pairings, helping you increase cart value through personalized recommendations. Effortlessly unlock upsell opportunities and drive revenue with its intuitive approach to cross-selling and upselling. The app's seamless integration means you can quickly sync it with your store and begin seeing results without any coding required. Customize dashboards and tailor promotions to align perfectly with your brand, ensuring a unique shopping experience for your customers. Additionally, with performance analytics, you can track success and continuously optimize your strategies for sustained growth. Elevate your store's potential with "Frequently Bought Together" and see customer loyalty soar.

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Customizable offers

Seamless integration

Ai-powered recommendations

One-click upsells

Performance analytics

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AI Stylist

$49.99-$249.99 / Month

8.2

2 Reviews

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The human-like AI assistant that increases sales Show more

Runa AI Assistant is a powerful tool designed to revolutionize the online shopping experience by seamlessly guiding customers from browsing to purchasing. Leveraging the capabilities of Generative AI powered by Chat GPT, this assistant provides expert product recommendations and prompt responses to customer inquiries. Its ability to understand and adapt to user behavior enhances conversion rates while ensuring communication stays on-brand. Deployment is swift, taking only 10-15 minutes, making it an efficient solution for businesses looking to expand their sales channels. Runa AI not only upsells and cross-sells effectively but also aims to boost customer satisfaction by providing a personalized shopping experience. Moreover, it continuously scans and updates your catalog and website content to maintain relevance and accuracy in real-time.

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Product recommendations

Answers questions

Upsells and cross-sells

Guides shoppers

Enhances conversions

Adapts behavior

Install App

Coco: AI Cart Recovery & Chat

$59-$159 / Month

7.5

51 Reviews

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AI Chat on Whatsapp with Cart Recovery and Newsletters Show more

CoCo WhatsApp AI is a game-changing virtual assistant designed to elevate your sales and customer service on WhatsApp. By seamlessly integrating with your existing setup, CoCo automates the recovery of abandoned carts and sends customized messages to drive revenue growth. The app allows you to craft exclusive offers and personalized communications, boosting engagement and satisfaction. Installation is quick and hassle-free, requiring no coding skills, so you can start optimizing conversions in just one minute. CoCo also offers features like AI chat through a customizable chat bubble widget and supports sending marketing campaigns and newsletters to opted-in users. Additionally, you can review all conversations to refine your strategy, and CoCo ensures GDPR compliance to protect user privacy. Transform your marketing strategy today with CoCo and leverage the full potential of WhatsApp for business success.

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Gdpr compliant

Marketing campaigns

Cart recovery

Newsletters

Ai chat

Review conversations

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Trydon

$1000-$100 / Month

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Help customers choose their perfect size. Show more

Trydon revolutionizes online clothing shopping by providing personalized size recommendations, helping users to find the perfect fit effortlessly. By eliminating the confusion associated with traditional sizing charts, Trydon enhances the shopping experience, leading to fewer returns and a reduced environmental footprint tied to return logistics. Users benefit from interactive body shape visualizations and seamless measurement integration, ensuring a tailored fit every time. The app also offers easy integration for both customers and retailers, making it user-friendly and accessible. As Trydon continues to evolve, new features are on the horizon to further enrich the shopping experience. Whether you're a shopper or a retailer, Trydon aims to simplify the process of finding the right size, making online shopping smoother and more sustainable.

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Easy integration

Personalized sizing recommendations

Interactive body visualizations

Seamless measurement integration

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Field Flex

$4.99 / Month

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Add custom fields at checkout for customer instructions. Show more

Field Flex is a versatile app designed to enhance the checkout experience by allowing merchants to add custom fields for customers to input specific instructions or preferences during their purchase. By facilitating clear communication between merchants and customers, the app helps ensure order accuracy and increases customer satisfaction. Ideal for stores that require additional customer input, Field Flex simplifies the process, making it easy for customers to detail their shipping preferences, special requests, or any other necessary information before completing an order. The app boasts easy setup and seamless integration with the Shopify Plus checkout process, making it a valuable tool for store owners. Furthermore, Field Flex offers customizable fields, allowing merchants to tailor the checkout experience according to their store's specific needs and branding. With Field Flex, your store can deliver a more personalized and efficient shopping experience, benefiting both you and your customers.

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Easy shopify integration

Custom fields checkout

Specific instructions

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Customer Link Hub

$9.99 / Month

8.2

4 Reviews

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Effortless Customer Service Management, Streamline Intake Reqs Show more

Customer Link Hub is an innovative app designed to transform merchant-customer interactions by serving as a centralized platform for managing customer inquiries, orders, and support requests. This tool significantly streamlines communication, enabling businesses to respond quickly and effectively to customer queries, which enhances satisfaction and retention rates. Key features include automatic order loading and case queue management, allowing for efficient prioritization and resolution of customer issues. Customizable email templates further enhance communication by facilitating smooth transitions from email to case or message. The app also supports internal notes and messaging between merchants and customers, ensuring all parties have access to necessary information. Additionally, Customer Link Hub offers activity tracking within support cases, providing a comprehensive overview of interactions and progress.

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Customizable email templates

Automatic order loading

Case queue management

Email to case

Email to messages

Internal messaging

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Veonr Edit Shipping Address

$7-$13 / Month

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Allow editing shipping address even after an order is placed. Show more

The "Allow Editing Shipping Address" app is a versatile tool designed to enhance the post-purchase experience for both online retailers and customers. This app enables customers to easily update their shipping address after placing an order, reducing the risk of delivery errors and enhancing overall customer satisfaction. Retailers benefit from reduced instances of returned shipments and time-consuming customer service inquiries related to incorrect shipping addresses. The user-friendly interface makes it simple for customers to make necessary changes, while providing the retailer with real-time updates. Additionally, customizable notifications alert both parties to any address modifications, ensuring seamless communication and timely order updates. Ideal for e-commerce platforms of any size, this app is a must-have for those looking to streamline their fulfillment process and boost customer trust.

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Custom designs

Edit shipping address

Post-order edits

Install App

Shopify Customer satisfaction apps

Related Categories

Price

Based on reviews

Showing 40 to 60 of 268 Apps

Kraken Cart Drawer Cart Upsell

Tracktor Order Tracking

Gift Card Checker By Maestro

SB Prescription Eye Lens

Tax & Duty King

Huski Product Sample & memo

Qe Multiship

Rich Returns & Exchanges

Order Tracking Page Pro

MetaMind Size Chart

Onfleet

Trust badges & icons ‑ ST

WellnessPay

Qe: Frequently Bought Together

AI Stylist

Coco: AI Cart Recovery & Chat

Trydon

Field Flex

Customer Link Hub

Veonr Edit Shipping Address