7.9
Complaint Guru logo

Complaint Guru

Free App

Enhance customer support with realtime complaint management.

Instant updates
Realtime complaint management
Dedicated complaint page
Submit and track complaints
Complaint prioritization
2 Reviews
7.9

About Complaint Guru

Launched Sep 30, 2024

Categories

Built by H3 Technologies

Description

Track, prioritize, and resolve customer issues in real time with a dedicated complaint page.

Enhance your customer support with a dedicated complaint page for your store. Effortlessly track, prioritize, and resolve customer issues in real-time, ensuring a seamless user experience. Customers can easily submit complaints and receive timely updates, fostering trust and satisfaction. Improve your brand's reputation and customer retention with an efficient complaint management system designed to streamline communication and resolve issues quickly. Invest in effective customer support today!

Enhance your customer support with a dedicated complaint page for your store. Effortlessly track, prioritize, and resolve customer issues in real-time, ensuring a seamless user experience. Customers can easily submit complaints and receive timely updates, fostering trust and satisfaction. Improve your brand's reputation and customer retention with an efficient complaint management system designed to streamline communication and resolve issues quickly. Invest in effective customer support today! more
  • Create a custom page for customers to submit and track complaints easily.
  • Effortlessly monitor and prioritize customer complaints for quick resolutions.
  • Keep customers informed with instant updates on their complaint status.

Pros

  • Real-time complaint tracking and prioritization streamlines issue resolution
  • Enhances customer satisfaction by providing timely updates on complaint status
  • Improves brand reputation through efficient communication and problem-solving
  • Dedicated complaint page fosters a sense of trust and reliability among customers
  • Increases customer retention by addressing issues promptly and effectively

Cons

  • Might require integration with existing customer support systems, which can be complex
  • Potential learning curve for users unfamiliar with complaint management systems
  • Dependency on app performance; any downtime might hinder complaint resolution

Rating And Reviews

EllulAfiat

Oct 13, 2024  on Shopify

Shomi Official

Oct 06, 2024  on Shopify

I’ve been searching for this kind of app on Shopify for a long time! This complaint management system has transformed how we handle customer issues previously in Google Sheet. The dedicated page for submissions of complaint and tracking is so user-friendly, and it streamlines our entire process. Instant updates and prioritization features make it easy to resolve complaints quickly. A must have for any store for better customer satisfaction!!!

Elva

Oct 02, 2024  on Shopify

The app is easy to use and we were able to compile all the customer complaints in a single place. Easy to manage customer complaints in one place.

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