Shopify Customer satisfaction apps 2025

Bargain Buddy: AI Negotiation

$49 / Month

8.2

4 Reviews

Allow customers to negotiate real-time for customize discounts Show more

Bargain Buddy: AI Negotiation is an innovative app designed to transform the online shopping experience by facilitating live, one-on-one price negotiations between stores and customers. Leveraging smart AI technology, the app determines the optimal discounts that customers are willing to accept, enabling businesses to close more sales while maintaining healthy profit margins. This personalized approach not only enhances the customer shopping journey but also fosters greater satisfaction and loyalty. With the ability to tailor the negotiation process to fit unique business needs, Bargain Buddy empowers retailers to engage more effectively with their audience. Ultimately, it provides both merchants and shoppers a win-win solution, ensuring a unique and value-driven experience for all. Engage your customers like never before, and watch your sales soar with Bargain Buddy.

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Personalized discounts

Live negotiations

Custom negotiation process

Unique shopping experience

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XPay by XStak

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Scale e-commerce with XPay's secure, swift payments. Show more

XPay by XStak is a cutting-edge payment solution designed to transform e-commerce experiences by offering a secure and versatile platform that enhances customer satisfaction and stimulates business growth. With its innovative 1Tap Payments, XPay streamlines the checkout process, allowing for fast, seamless transactions that cater to customer convenience. The app facilitates easier reach to customers through intuitive payment links, helping businesses expand their market reach. XPay provides valuable benefits such as BIN-based discounts, ensuring competitive pricing and incentives for users. Compliance with PCI DSS standards guarantees a high level of security, safeguarding transactions and protecting sensitive information. Alongside robust analytics, XPay empowers businesses with insights to optimize conversion rates, all within a secure payment ecosystem.

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Powerful analytics

1tap payments

Payment links

Bin discounts

Pci dss compliance

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Widgetic (FAQ Accordion)

$9.99 / Month

6.6

2 Reviews

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Answer questions proactively to improve customer conversion. Show more

Widgetic (FAQ Accordion) is an innovative app designed to enhance customer experience by providing a straightforward and effective way to access information. Particularly beneficial for merchants with complex offerings or policies, the app helps reduce support requests and boosts customer satisfaction by organizing frequently asked questions into an easily navigable format. The app addresses the common challenge customers face in finding answers, thereby creating a more efficient and seamless shopping journey. Users can customize the user interface to align with their website's design through a handy visual editor, ensuring a cohesive brand experience. Additionally, the app offers flexibility with various layout styles and settings, allowing automatic opening of all, none, or specific FAQ items to suit individual preferences. With Widgetic, businesses can significantly streamline customer inquiries and optimize their support resources effectively.

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Multiple layout styles

Customize ui

Proactive answers

Clear information

Reduce support requests

Increase satisfaction

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ShipCut: Shipping Discounts

$3.99 / Month

8.2

9 Reviews

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Offer shipping discounts to customers based on conditions. Show more

ETP Shipping Discounts is a powerful tool for merchants aiming to attract more customers by offering dynamic and customizable shipping rates. By integrating this app into their online store, merchants can effortlessly apply shipping discounts, making their business more appealing to shoppers and reducing the likelihood of cart abandonment. This user-friendly app not only enhances customer satisfaction and loyalty but also streamlines the process of managing discounts, freeing up valuable time for merchants. With its easy setup and management features, ETP Shipping Discounts facilitates a smoother shopping experience, ultimately boosting sales potential. Offering competitive and attractive shipping rates with this app can significantly transform the shopping experience, making it a vital asset for any merchant focused on growth and customer retention.

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Easy setup

Reduce cart abandonment

Customizable shipping discounts

Manage discounts effortlessly

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Complaint Guru

$20-$75 / Month

8.2

2 Reviews

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Enhance customer support with realtime complaint management. Show more

Complaint Guru is an innovative app designed to enhance customer support by providing a dedicated complaint page for your store. This tool allows businesses to effortlessly track, prioritize, and resolve customer issues in real-time, ensuring a seamless and efficient user experience. Customers can easily submit their complaints and receive timely updates on the status, which helps build trust and satisfaction. By streamlining communication, the app contributes to improving your brand's reputation and increasing customer retention. Its efficient complaint management system ensures that issues are addressed quickly, fostering a positive relationship between businesses and their customers. Invest in Complaint Guru to elevate your customer support and maintain a strong, trustworthy brand presence.

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Instant updates

Realtime complaint management

Dedicated complaint page

Submit and track complaints

Complaint prioritization

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Ezra Chat

Enhance sales with personalized product recommendations. Show more

Ezra Chat is an AI-powered application designed to assist merchants utilizing Print on Demand (POD) services by efficiently managing customer inquiries. This innovative tool enhances response times and boosts customer satisfaction, making it an excellent choice for businesses of all sizes. By automating answers to frequently asked questions, Ezra Chat significantly reduces the burden on support teams, allowing merchants to concentrate on business growth. This leads to better customer retention, increased sales, and the assurance of timely, accurate information for customers. Additionally, Ezra Chat offers tailored recommendations for selecting POD providers, insights on design and customization options to help products stand out, and optimal shipping solutions for prompt deliveries. This comprehensive support system ensures merchants can seamlessly manage their operations while focusing on expanding their reach and success.

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Product recommendations

Design options

Ai responses

Pod queries

Automates support

Shipping solutions

SendBend - WhatsApp Marketing

$20 / Month

Bulk Messages + Cart Abandonment + More!

Shipment tracking

Bulk messaging

Cart recovery

Custom audiences

Automated messages

Customer chat

Bigblue Automatic Free Gifts

(2/5)

20 Reviews

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Magic rules to add free products to your orders.

Automatic gift addition

User-defined rules

Discount code conditions

Minimum purchase gifts

Custom gift description

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Weels Delivery

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Same-day delivery via weels.ca Show more

Weels Delivery is a cutting-edge app designed to revolutionize the way businesses handle same-day deliveries. By offering swift delivery services, it aims to elevate customer satisfaction, loyalty, and overall experience without increasing operational costs. The app features detailed tracking and Uber-like follow-the-driver functionalities, ensuring that your customers can effortlessly monitor their delivery status in real-time. Additionally, customers receive package notifications branded with your company name, thanks to Weels Delivery's proprietary software that enhances delivery confirmations and reduces missed deliveries. This ensures a seamless and professional experience that aligns with your business branding. Overall, Weels Delivery offers a tailored solution to boost service efficiency and customer engagement.

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Customer notifications

Same-day delivery

Detailed tracking

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CB ‑ Checkout Editor & Plus

$24.99 / Month

6.4

3 Reviews

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Enhance checkout: custom banner, testimonial, trust badge, etc Show more

CB ‑ Checkout Blocks & Plus is a dynamic app designed to transform your store’s checkout experience. By integrating features such as age verification, upselling, terms and condition agreements, trust badges, and image banners, the app not only boosts sales but also enhances customer satisfaction. This powerful tool streamlines age confirmation processes, encourages additional purchases, ensures legal compliance, and builds customer trust with strategically placed badges. Personalized engagement is further enhanced through the use of custom banners, testimonials, and the display of personalized messages, such as gift messages and delivery instructions. With CB ‑ Checkout Blocks & Plus, you can effectively promote special offers and integrate brand messages, personalizing every customer interaction at checkout. Elevate your e-commerce experience by creating a more engaging and trustworthy online shopping environment.

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Delivery instructions

Trust badges

Upselling options

Age verification

Terms agreement

Gift messages

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Tracking Rabbit

$20-$110 / Month

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Order Tracker, Order Lookup, Branded Tracking Page for Upsells Show more

Tracking Rabbit is a dynamic app designed to enhance your brand, elevate customer satisfaction, and increase sales by streamlining the order tracking process. It allows businesses to offer customers a cohesive and branded experience right from custom shipping notifications to a personalized order tracking lookup page. This app also opens up opportunities for additional sales through upsells, sales messages, promotions, and tailored product recommendations. By leveraging Tracking Rabbit, businesses can effectively reduce customer service inquiries related to the status of orders (WISMO - "Where Is My Order") across multiple channels such as social media, emails, web forms, and phone calls. Its features include a branded tracking page with real-time tracking updates, ensuring customers remain informed and engaged. With Tracking Rabbit, transform your order tracking into an opportunity to reinforce your brand and engage your customers more effectively.

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Real-time updates

Product recommendations

Customizable notifications

Order lookup

Branded tracking page

Shipping notifications

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Trust badges & icons ‑ ST

6.2

4 Reviews

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Enhance sales with trust badges, payment & shipping icons

Responsive designs

Customize appearance

Effortlessly place badges

Enhance store credibility

Establish trust security

Install App

Local: Country Payment Rules

$5 / Month

8.2

8 Reviews

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Show payment methods to customers based on their country Show more

ETP Localized Country Payments is an innovative app designed to boost conversion rates by presenting customers with payment methods tailored to their geographical location. It is perfect for both global enterprises and region-specific businesses, as it streamlines the checkout process by offering payment options that customers recognize and trust. By automatically detecting a customer’s location and displaying appropriate payment methods, the app significantly reduces cart abandonment and enhances overall customer satisfaction. This localization of payment options helps merchants effectively cater to a diverse and international customer base. With ETP Localized Country Payments, businesses can effortlessly broaden their reach and optimize their sales strategies by making the purchasing process as seamless and familiar as possible for customers worldwide.

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Increase conversions

Reduce cart abandonment

Display region-specific

Automatically detect location

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Lucid Bot

8.2

1 Reviews

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Lucid Bot: Automated Order Processing & Updates Show more

Lucid Bot is a dynamic app designed specifically for Shopify stores to elevate their customer communication by leveraging the power of WhatsApp. With seamless integration into existing Shopify systems, the app enables stores to send official WhatsApp messages, ensuring that customers are consistently informed about their order status. This not only enhances customer satisfaction by keeping them in the loop but also boosts communication efficiency for the store. The app allows easy transmission of order details to Lucid Bot, which can then update customers with precise, automated messages. It includes a flow feature that lets stores confirm order receipt and update status directly through WhatsApp. Additionally, Lucid Bot provides a user-friendly dashboard to verify message delivery and resend updates if necessary, ensuring smooth and reliable communication at all times. Overall, Lucid Bot is an essential tool for Shopify stores aiming to provide exceptional customer experiences through timely and effective communication.

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Whatsapp integration

Automated order processing

Order status updates

Dashboard verification

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EasyPass Change

$10 / Month

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Effortless password resets feature for your customers Show more

EasyPass Change is a vital tool for businesses aiming to enhance customer satisfaction and security through streamlined password management. This app allows customers to reset their forgotten passwords effortlessly, reducing frustration and decreasing the burden on support teams. By minimizing lockouts and support tickets, EasyPass Change helps prevent lost sales, ensuring a seamless shopping experience for users. The app encourages frequent and strong password updates, significantly bolstering your store’s security defenses. EasyPass Change provides a win-win solution by creating happy customers, promoting a secure environment, and allowing your team to focus on more productive tasks. With its commitment to data protection, EasyPass Change emphasizes both ease of use and robust security, making password management a breeze. Its user-friendly interface ensures a smooth reset experience, enhancing overall customer satisfaction and loyalty.

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User-friendly interface

Frequent updates

Effortless resets

Independent resets

Smooth experience

Boosts satisfaction

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Hulk NPS Post Purchase Survey

$25-$199 / Month

9.1

101 Reviews

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Effortlessly gather product insights and feedback with ease. Show more

The Hulk NPS Post Purchase Survey app is a powerful tool for crafting custom surveys designed to measure net promoter scores and to gather essential insights into customer experiences. This app allows businesses to create a variety of surveys, such as checkout, product, and exit surveys, to effectively evaluate customer satisfaction and loyalty. With a one-click installation, businesses can seamlessly integrate the survey into their Thank You page, enhancing response rates and collecting feedback in under 30 seconds. The app's analytics dashboard enables prompt action on customer feedback, ensuring that decision-making is data-driven. Furthermore, its Conditional Logic feature allows the creation of dynamic surveys tailored to specific customer interactions, further enriching the feedback collected. By using the HulkApps NPS Post Purchase Survey app, businesses can foster improved customer relationships and make informed adjustments to their offerings.

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Exit surveys

Analytics dashboard

Custom surveys creation

Net promoter score measurement

Checkout and product surveys

Embed in thank you page

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Priority Protection

Streamlined Package Protection Show more

Priority Protection is an innovative app designed to provide merchants with a streamlined, automated solution for safeguarding customer packages against loss, damage, and theft. By offering this optional protection service at checkout, merchants can enhance their revenue while delivering added value to customers. The app is easy to set up, integrating seamlessly into existing systems with minimal store modifications, making it a hassle-free option for businesses of all sizes. By automating the process of managing shipping issues, Priority Protection significantly reduces post-purchase headaches, allowing merchants to focus more on growing their business. Customers benefit from the peace of mind that comes with package protection, leading to greater satisfaction and trust in the merchant. Overall, Priority Protection not only enriches the customer experience but also optimizes operational efficiency for merchants, fostering a mutually beneficial relationship.

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Quick setup

Seamless integration

Revenue boost

Automated protection

Streamlined resolutions

Gift Check Pro

$2-$5 / Month

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Add the ability to check remaining gift card balances on site Show more

GiftCheck Pro is a must-have app for Shopify and Shopify Plus store owners looking to enhance their customer service by providing an effortless way for customers to check their gift card balances. Designed with both merchants and shoppers in mind, it integrates seamlessly into any storefront, allowing users to view their available gift card balance without any hassle. By simplifying the balance inquiry process, GiftCheck Pro not only boosts customer satisfaction but also minimizes the volume of support queries related to gift card balances. The app is easy to set up, requiring minimal technical expertise, making it a quick and efficient solution for merchants. With GiftCheck Pro, managing gift cards becomes efficient, letting merchants focus on growing their business while maintaining a high level of customer service.

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Streamline inquiries

Balance checking tool

Storefront integration

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Quiver

6.1

10 Reviews

Claim Offer

Quiver enables you to provide prime-like delivery. Magic. Show more

Quiver revolutionizes the delivery experience by providing faster, emissionless services that feel like magic. Designed to enhance conversion rates, boost customer satisfaction, and reduce return rates, Quiver is a valuable tool for any business. The app ensures your products reach your customers within the same hour, utilizing either in-store resources or dedicated Quiver Fulfilment Centres. Currently operational in London and Paris, the service is expanding rapidly to more locations. Its simple setup process means Quiver manages all integrations and logistics, allowing businesses to focus on growth. Quiver’s commitment to zero emissions, powered by renewable energy, means you can elevate your business sustainability standards while delivering unparalleled service. Install the Quiver app today, and experience a seamless upgrade to your delivery operations.

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Simple setup

Same-day delivery

Next-day delivery

Immediate delivery

Emissionless deliveries

Electric delivery

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K: Telegram Chat

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"Enhance customer engagement with instant Telegram chat integration for support." Show more

K: Telegram Chat is an innovative app designed to enhance customer communication by integrating with Telegram, a widely trusted messaging platform. It enables website visitors to instantly connect with your business, making it effortless for them to send inquiries or provide feedback. The app offers a user-friendly chat tool that drives sales and engagement by delivering immediate support via Telegram. It allows users to select specific team members or departments for faster, more efficient responses. The integration offers customization options, such as adjusting colors, welcome messages, and icons to match your website’s branding. By providing prompt support and quick resolutions, K: Telegram Chat helps improve overall customer satisfaction. Manage your conversations seamlessly from any device, ensuring constant, responsive engagement with your audience anytime and anywhere.

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Customizable branding

Instant integration

Responsive support

User-friendly tool

Cross-device management

Prompt support

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Shopify Customer satisfaction apps

Related Categories

Price

Based on reviews

Showing 160 to 180 of 224 Apps

Bargain Buddy: AI Negotiation

XPay by XStak

Widgetic (FAQ Accordion)

ShipCut: Shipping Discounts

Complaint Guru

Ezra Chat

SendBend - WhatsApp Marketing

Bigblue Automatic Free Gifts

Weels Delivery

CB ‑ Checkout Editor & Plus

Tracking Rabbit

Trust badges & icons ‑ ST

Local: Country Payment Rules

Lucid Bot

EasyPass Change

Hulk NPS Post Purchase Survey

Priority Protection

Gift Check Pro

Quiver

K: Telegram Chat