Shopify Customer satisfaction apps 2026

DoubleTick WhatsApp Sales CRM

(2.4/5)

2 Reviews

Official WhatsApp Business API on Mobile. Sales Enablement! Show more

DoubleTick WhatsApp Sales CRM revolutionizes customer engagement by seamlessly integrating WhatsApp into your store operations. This app delivers personalized notifications to elevate customer interaction, helping to boost your sales. Utilize the WhatsApp chatbot widget to engage with customers in real-time, providing an interactive shopping experience. The app sends timely reminders for abandoned carts and notifications upon order completion and fulfillment, ensuring your customers are kept informed every step of the way. Moreover, it facilitates post-purchase follow-ups, improving customer satisfaction and fostering brand loyalty. With DoubleTick, maximize conversions with a streamlined communication strategy and enjoy increased customer retention through enhanced engagement.

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Abandoned cart notifications

Whatsapp chatbot widget

Order completion notifications

Order fulfillment notifications

Post-purchase follow-up

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Reshop App

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Effortlessly track returns and rediscover shopping delights with Reshop. Show more

Reshop App revolutionizes the return process by transforming it into a dynamic opportunity for additional sales. When customers initiate a return through Reshop, they gain access to a mobile app that not only allows them to track their return but also offers a tailored shopping experience designed to enhance customer satisfaction. By helping users discover products they'll love, Reshop turns the disappointment of a return into a chance for repurchase, effectively turning refunds into revenue. The app's user-friendly interface ensures that customers are always informed about the status of their returns, instilling confidence and encouraging future purchases. Reshop empowers businesses to retain customer loyalty and drive sales, even after a purchase doesn't work out as expected. Ultimately, Reshop provides a seamless solution for retailers to convert returns into a positive experience, benefiting both the customer and the business.

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Personalized shopping

Return tracking

Repurchase driving

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Product Info Plus

$5-$12 / Month

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Display deliver estimate,shipping on Product & Cart Offers Show more

Product Info Plus is a dynamic Shopify app designed to transform your e-commerce interactions into seamless and informative experiences. This innovative tool empowers merchants to display customized information on both cart and product pages, offering essential details such as item availability, shipping time frames, and additional costs. By providing clear communication and special instructions, the app enhances customer satisfaction by ensuring they have all the necessary information before making a purchase. With Product Info Plus, you can build trust with your customers through transparency, fostering more reliable and engaging shopping experiences. Save time and reduce complexity by managing detailed product information efficiently, especially when dealing with a large inventory. Elevate your e-commerce platform with this essential app, geared towards optimizing both merchant operations and customer engagement.

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Custom information setup

Clear shipping details

Transparency in communication

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Shippingbo

8.2

27 Reviews

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Connectez Shopify à Shippingbo pour une gestion logistique fluide et optimisée. Show more

Shippingbo is a free application designed to seamlessly connect your Shopify store with your Shippingbo account, offering a comprehensive logistics solution for e-commerce merchants. By integrating this app, you can fully leverage the capabilities of your Shopify storefront to meet the increasing demands of consumers for a high-quality post-purchase experience. Shippingbo guarantees speed, quality, and transparency in order processing, enhancing customer satisfaction. Through the official connector, you can unify and optimize your logistics by linking all your internal and external storage points to Shopify. The app automates the printing of shipping labels for over 120 carriers and keeps your inventory synchronized in real-time to prevent overselling and stockouts. Additionally, Shippingbo provides real-time updates to your customers about their order preparation status, ensuring they remain informed throughout the process.

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Order status updates

Unified logistics

Multi-carrier labels

Real-time stock

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Lux - E-Mail Support AI

$19.9-$199 / Month

8.2

27 Reviews

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AI-Powered Email Support for E-commerce Success Show more

Lux ‑ Customer Support AI is an innovative app designed to streamline your store's customer service operations effortlessly. By using advanced AI, Lux generates accurate responses to customer inquiries even while you’re asleep, ensuring your customers are never left waiting. The app automatically categorizes and prioritizes tickets based on importance, allowing you to focus on high-priority issues first. Customization is at your fingertips, giving you the flexibility to tailor responses according to your unique shipping policies, refund policies, product specifics, and promotional offers. This personalized approach not only reduces your workload and employee costs but also significantly cuts down on response times, enhancing customer satisfaction and loyalty. With Lux, managing customer support becomes as simple as reviewing and sending pre-crafted replies when you start your day. Embrace a new level of efficiency in customer service with Lux ‑ Customer Support AI.

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Customizable settings

Automated replies

Priority sorting

Reduced workload

Auto-categorization

Fast response time

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SmartCart Bundles

$12.99 / Month

8.2

1 Reviews

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Unlock the Power of Bundled Sales, Maximize Sales with Bundles Show more

SmartCart Bundles is a dynamic app designed to transform how merchants approach sales through innovative product bundling. The app provides intuitive tools that allow businesses of all sizes to effortlessly create and manage customized bundles, enhancing both sales performance and customer satisfaction. With a user-friendly interface, merchants can easily craft unique product combinations tailored to customer preferences, leveraging data insights for optimal results. SmartCart Bundles supports flexible pricing by allowing users to set fixed or percentage-based discounts, providing businesses with the versatility needed to appeal to diverse customer bases. Whether you own a small boutique or a large retail operation, this app empowers you to maximize revenue and elevate customer experiences through the strategic use of product bundles.

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User-friendly interface

Custom product bundles

Flexible pricing rules

Data-driven customization

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Clever Cart AI

$4.99 / Month

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Easily add size charts to your products. Show more

Clever Cart AI is a powerful Shopify app designed for merchants who sell size-dependent products such as clothing and footwear. It transforms the often complex process of size chart creation into an easy task, courtesy of its intuitive WYSIWYG user interface. With Clever Cart AI, merchants can effortlessly design customized size charts and integrate them seamlessly with their Shopify themes. This app allows for managing size charts across multiple products, ensuring consistency and saving merchants valuable time. By offering accurate size guidance, it enhances the shopping experience, reduces the likelihood of returns, and bolsters customer satisfaction. Streamline your store operations and boost sales by providing precise size information with the help of Clever Cart AI.

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Seamless shopify integration

Effortless size chart creation

Multi-product management

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Atharva Easy Cancel Order

$4.99 / Month

8.2

1 Reviews

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Streamline Order Management with Easy Cancel Order and Reorder Show more

Atharva Easy Cancel Order is a versatile application designed to enhance customer satisfaction and streamline customer support for businesses. This app allows customers to seamlessly cancel their orders from the order detail and status pages, providing an immediate solution to change-of-mind or incorrect orders. Additionally, it features a convenient reorder option, enabling users to quickly repurchase previously bought items with just a few clicks. The app supports both cancellation with and without a refund, offering flexibility to retailers and shoppers alike. It also allows customers to specify a reason for order cancellation, providing valuable insights for businesses to improve their services. Furthermore, the cancel and reorder buttons are customizable, ensuring that the app can be tailored to integrate seamlessly with any online store's design. Atharva Easy Cancel Order ultimately aims to create a smoother shopping experience, reduce support inquiries, and foster greater customer loyalty.

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Customizable buttons

Reorder items

Order cancelation

Cancelation reasons

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OC Pincode / Zipcode Checker

$1.99 / Month

8.2

10 Reviews

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Check Pincode/Zipcode Availble For Your Area Show more

OC Pincode/Zipcode Checker is an essential tool for enhancing your Shopify store's shipping efficiency and customer satisfaction. This powerful app allows you to instantly validate customer addresses by verifying pincode/zipcode inputs, ensuring accurate delivery estimates. With this feature, customers can easily check if delivery services are available in their area, streamlining your logistics process and reducing delivery-related issues. OC Pincode/Zipcode Checker also offers flexible management of pincode availability messages, allowing you to customize "Available" and "Unavailable" notifications for different regions. For added convenience, import and export pincode data using CSV files, or manually add specific pincodes to cater to unique delivery requirements. This app is a vital asset for maintaining a smooth and reliable shopping experience, fostering increased customer trust and satisfaction.

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Instant verification

Address validation

Manage messages

Delivery availability

Accurate estimates

Csv import export

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Sib Variants Showcase

$2.59 / Month

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Display product variants clearly for improved shopping and conversion rates. Show more

Sib Variants Showcase is a versatile app tailored for both B2B and B2C merchants aiming to enhance their online shopping experience. It allows businesses to present product variants such as size, color, and price in an organized and visually appealing manner. This clear display helps customers effortlessly view and select options, streamlining the purchasing process. Merchants can customize their storefronts to present product bundles or boxes, making it easier for customers to understand the offer and pricing complexities. Ultimately, this improved clarity and customization contribute to higher conversion rates and increased customer satisfaction. By optimizing the way variants are showcased, Sib Variants Showcase empowers merchants to create a more engaging and user-friendly shopping environment.

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Seamless customization

Display product variants

Simplify shopping experience

Engaging product display

Clarify options

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Veonr Edit Shipping Address

$7-$13 / Month

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Allow editing shipping address even after an order is placed. Show more

The "Allow Editing Shipping Address" app is a versatile tool designed to enhance the post-purchase experience for both online retailers and customers. This app enables customers to easily update their shipping address after placing an order, reducing the risk of delivery errors and enhancing overall customer satisfaction. Retailers benefit from reduced instances of returned shipments and time-consuming customer service inquiries related to incorrect shipping addresses. The user-friendly interface makes it simple for customers to make necessary changes, while providing the retailer with real-time updates. Additionally, customizable notifications alert both parties to any address modifications, ensuring seamless communication and timely order updates. Ideal for e-commerce platforms of any size, this app is a must-have for those looking to streamline their fulfillment process and boost customer trust.

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Custom designs

Edit shipping address

Post-order edits

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UserLoop AI Surveys & Quizzes

$19-$99 / Month

8.2

21 Reviews

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Learn what your customers want, and where they're coming from. Show more

UserLoop Post Purchase Surveys is a comprehensive app designed to enhance your store's customer insights and engagement. The app allows you to deploy surveys at various points in the customer journey, including checkout, cart abandonment, and post-delivery, to uncover customer preferences and origins. With advanced AI capabilities, UserLoop assists in crafting effective survey questions and provides in-depth analysis of customer responses. The app can automatically translate surveys into over 100 languages, broadening your reach and accessibility. It aids in identifying high-value customer segments, offering strategies for improving product offerings, and tracking overall customer satisfaction. Additionally, UserLoop supports checkout extensibility for seamless integration, and encourages survey participation by offering discount codes and gift cards. Export your data effortlessly to CSV for further analysis and gain actionable insights to fuel business growth.

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Multi-language support

Customer satisfaction tracking

Csv export

Email surveys

Checkout surveys

Ai question writing

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Coco: AI Cart Recovery & Chat

$59-$159 / Month

7.5

51 Reviews

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AI Chat on Whatsapp with Cart Recovery and Newsletters Show more

CoCo WhatsApp AI is a game-changing virtual assistant designed to elevate your sales and customer service on WhatsApp. By seamlessly integrating with your existing setup, CoCo automates the recovery of abandoned carts and sends customized messages to drive revenue growth. The app allows you to craft exclusive offers and personalized communications, boosting engagement and satisfaction. Installation is quick and hassle-free, requiring no coding skills, so you can start optimizing conversions in just one minute. CoCo also offers features like AI chat through a customizable chat bubble widget and supports sending marketing campaigns and newsletters to opted-in users. Additionally, you can review all conversations to refine your strategy, and CoCo ensures GDPR compliance to protect user privacy. Transform your marketing strategy today with CoCo and leverage the full potential of WhatsApp for business success.

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Gdpr compliant

Marketing campaigns

Cart recovery

Newsletters

Ai chat

Review conversations

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Send247 (Same Day Delivery)

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Swift, reliable same-day delivery for London businesses in 1-3 hours. Show more

Send247 is a premier same-day delivery app designed for London businesses seeking speedy and dependable courier services. With our commitment to delivering within 1-3 hours, Send247 ensures that businesses can meet urgent delivery needs without compromising on efficiency or customer satisfaction. Our reliable service not only supports smooth business operations but also provides peace of mind with our secure tracking system, allowing both vendors and customers to monitor their parcels in real-time. Send247's user-friendly interface allows businesses to obtain instant shipping rate quotations and schedule pick-ups directly from their doorstep, ensuring hassle-free transactions. By choosing Send247, companies can enhance their competitiveness and client relations, eliminating the risk of losing a client to long delivery windows. Experience the future of fast and reliable deliveries in London with Send247, where your business’ success is our priority.

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Doorstep pickup

Reliable tracking

Swift delivery

Same-day service

Instant shipping rates

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GNT Shoe Size Recommender

$4.99 / Month

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Shoe size recommender, size charts and guides Show more

GNT Shoe Size Recommender is an intuitive tool designed to enhance the shoe-shopping experience by providing precise size recommendations. By allowing customers to input their measurements, the app helps eliminate the guesswork and ensures they find their ideal fit. This not only enhances customer satisfaction but also significantly reduces the likelihood of returns, making the buying experience smoother for both sellers and buyers. The app offers customization options for size charts and guides, enabling businesses to tailor them to specific products, collections, vendors, and more. With multiple display options, including floating and inline widgets, it seamlessly integrates with product pages to guide customers effortlessly. Moreover, users can create unlimited size charts and guides, offering flexibility to meet diverse needs. Overall, GNT Shoe Size Recommender creates a user-friendly environment that makes selecting the right shoe size a breeze.

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Unlimited size charts

Size conversion widget

Input measurements

Customize size charts

Link with products

Multiple widget options

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Customer Link Hub

$9.99 / Month

8.2

4 Reviews

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Effortless Customer Service Management, Streamline Intake Reqs Show more

Customer Link Hub is an innovative app designed to transform merchant-customer interactions by serving as a centralized platform for managing customer inquiries, orders, and support requests. This tool significantly streamlines communication, enabling businesses to respond quickly and effectively to customer queries, which enhances satisfaction and retention rates. Key features include automatic order loading and case queue management, allowing for efficient prioritization and resolution of customer issues. Customizable email templates further enhance communication by facilitating smooth transitions from email to case or message. The app also supports internal notes and messaging between merchants and customers, ensuring all parties have access to necessary information. Additionally, Customer Link Hub offers activity tracking within support cases, providing a comprehensive overview of interactions and progress.

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Customizable email templates

Automatic order loading

Case queue management

Email to case

Email to messages

Internal messaging

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BL Size Chart Button

$1.59-$1.99 / Month

1 Reviews

Unlock Deals 30% off

Easily Add Size Charts for Accurate Sizing on Your Store. Show more

The BL Size Chart Button app is a dynamic tool designed to elevate your e-commerce product pages by providing a customizable button that opens a size chart in a convenient popup. This functionality offers flexibility, allowing businesses to choose from multiple formats for their size guides, including markdown tables, images, or links to pre-existing pages. Additionally, shoppers benefit from a second tab dedicated to detailed measurement instructions, ensuring they select the most accurate size. By offering precise sizing information in an easy-to-use format, this app enhances the shopping experience, leading to fewer returns and higher customer satisfaction. It's a user-centric solution that enhances purchase decisions by making size selection straightforward and intuitive. Perfect for any online store looking to improve the fit confidence of their customers.

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Reduce returns

Customizable popup button

Multiple size chart formats

Measuring instructions

User-friendly popup

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OT : Easy Order Editing

3 Reviews

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Streamline order changes with real-time editing tools Show more

OT: Easy Order Editing, also known as OrderTweak, is an innovative app designed to optimize your Shopify store's efficiency by allowing seamless post-checkout adjustments to orders and shipping details. Tailored for small and medium-sized enterprises (SMEs), this app helps reduce cart abandonment and enhances customer satisfaction by allowing effortless updates directly from your Shopify dashboard. By integrating smoothly into your existing processes, OrderTweak provides a simple yet powerful solution for improving your store's operational efficiency and customer service. This app empowers businesses to stay agile and responsive in today's fast-paced market environment. With OrderTweak, anticipate fewer customer complaints and increased flexibility in order management, making it a valuable addition to any Shopify store focused on customer-centric service.

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Reduce cart abandonment

Shipping updates

Real-time editing

Order adjustments

Post-checkout edits

Flexible management

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Neuralens AI Sales Chatbot

$129-$449 / Month

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AI Sales Chatbot: 24/7 Support, Boost Sales and Customer Experience Show more

Neuralens AI Sales Chatbot is your ultimate solution for maximizing sales efficiency during high-demand periods like Black Friday and Cyber Monday. This AI-driven chatbot functions as a knowledgeable virtual salesman, available 24/7 to guide customers through their shopping journey. It seamlessly handles customer inquiries, resolves FAQs, and assists in finding the perfect product by providing tailored recommendations and comprehensive product comparisons. Neuralens AI enriches product data and images to ensure a deep understanding of your inventory, acting as an AI Product Expert. Customers can even upload images to find matching or similar products, enhancing their shopping experience. The chatbot is continuously trained on your company's unique policies and brand standards, ensuring it always remains current and aligned with your brand voice. When complex issues arise, it smoothly transitions interactions to live chat support, maintaining high customer satisfaction levels.

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Product recommendations

Order tracking

Image-based search

24/7 product support

Resolve faqs

Live chat handoff

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Mailswap : SAV manager

$49.99-$149.99 / Month

(3/5)

2 Reviews

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Automatic management and response for your after-sales service Show more

Mailswap: ASS Manager is a powerful tool designed to streamline the after-sales service experience for e-merchants. This innovative app allows users to effortlessly create and organize customer files, utilizing in-depth statistics to enhance the performance of online stores. With advanced automation features, Mailswap ensures quick and personalized responses to every customer inquiry, significantly boosting customer satisfaction. The app's intuitive interface makes setup easy, requiring only a few clicks to get started. By reducing the time spent on repetitive customer support tasks, Mailswap enables businesses to focus on growth and efficiency. With the promise of responses within three hours, it revolutionizes customer support management and elevates service quality for businesses.

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Simple setup

Automatic responses

Customer file creation

Response statistics

Quick replies

Satisfaction tracking

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Shopify Customer satisfaction apps

Related Categories

Price

Based on reviews

Showing 200 to 220 of 268 Apps

DoubleTick WhatsApp Sales CRM

Reshop App

Product Info Plus

Shippingbo

Lux - E-Mail Support AI

SmartCart Bundles

Clever Cart AI

Atharva Easy Cancel Order

OC Pincode / Zipcode Checker

Sib Variants Showcase

Veonr Edit Shipping Address

UserLoop AI Surveys & Quizzes

Coco: AI Cart Recovery & Chat

Send247 (Same Day Delivery)

GNT Shoe Size Recommender

Customer Link Hub

BL Size Chart Button

OT : Easy Order Editing

Neuralens AI Sales Chatbot

Mailswap : SAV manager