Shopify Customer satisfaction apps 2026

Nara

$19-$399 / Month

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Automated sales & support through chat.

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what3words Address Field

7.4

6 Reviews

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Collect precise delivery locations from customers at checkout Show more

The "what3words Address Field" app revolutionizes delivery management by enabling businesses to collect and validate precise what3words addresses from their customers. By integrating a what3words address field at checkout, the app ensures that parcels are delivered to the exact location intended, minimizing the risk of lost parcels and enhancing customer satisfaction. This innovative approach divides the entire world into 3-metre squares, each uniquely identified by a combination of three random words, allowing for exceptional precision in delivery locations. The app also features a helpful AutoSuggest tool that aids customers in entering the correct what3words address, thereby reducing delivery errors and administrative time spent resolving them. Moreover, businesses can tailor the app’s functionality by limiting the entry of what3words addresses to specific countries or areas. With the seamless passing of validated addresses to delivery providers, businesses can significantly streamline their logistics and improve delivery accuracy.

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S: Estimated Delivery Date ETA

$6.99-$29.99 / Month

8

412 Reviews

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Boost sales with ETA, estimated delivery time & shipping time Show more

Omega Estimated Delivery Date is a powerful app designed to enhance transparency and trust by providing customers with clear and precise delivery timelines. It lets online store owners showcase animated graphics of estimated shipping dates across various stages such as product pages, the cart, checkout, success page, and even order emails. By offering detailed information on dispatch, shipping, and delivery times, the app reduces customer support inquiries and fosters increased consumer trust and sales conversion rates. With the ability to customize delivery estimations based on shipping methods, zip codes, or countries, it caters to a wide range of logistic needs. Store owners can tailor the app to display estimated delivery dates for specific products, collections, or vendors while also accommodating cut-off times, holidays, and providing countdown timers for order deadlines. Omega Estimated Delivery Date also adapts to visitors' local time zones, ensuring customers receive accurate and relevant information regardless of their location.

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Hulk NPS Post Purchase Survey

$25 / Month

7.9

68 Reviews

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Effortlessly gather product insights and feedback with ease. Show more

The Hulk NPS Post Purchase Survey app is a powerful tool for crafting custom surveys designed to measure net promoter scores and to gather essential insights into customer experiences. This app allows businesses to create a variety of surveys, such as checkout, product, and exit surveys, to effectively evaluate customer satisfaction and loyalty. With a one-click installation, businesses can seamlessly integrate the survey into their Thank You page, enhancing response rates and collecting feedback in under 30 seconds. The app's analytics dashboard enables prompt action on customer feedback, ensuring that decision-making is data-driven. Furthermore, its Conditional Logic feature allows the creation of dynamic surveys tailored to specific customer interactions, further enriching the feedback collected. By using the HulkApps NPS Post Purchase Survey app, businesses can foster improved customer relationships and make informed adjustments to their offerings.

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TrackMaven

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Create Custom Order Tracking Page For Your Customers. Show more

TrackMaven is a robust app designed to streamline shipment monitoring and management for merchants. It provides real-time tracking information, enabling merchants to effortlessly keep an eye on their orders, ultimately enhancing customer satisfaction. With a centralized hub for all shipping data, the platform effectively consolidates information, optimizing workflow and reducing time spent on manual tracking. TrackMaven stays on top of every shipment, ensuring timely delivery without the need for merchants to send manual notifications. The app features automated courier matching and worldwide shipment tracking with precise accuracy, ensuring reliability. It also offers a simple, powerful order panel for comprehensive order analysis. With its user-friendly interface, TrackMaven stands out as an essential tool for modern merchants looking to elevate their shipping operations.

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Normalize Gift Wrap & Message

$7-$49 / Month

7.7

9 Reviews

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Enhance orders with gift wrap, notes, and personalized options seamlessly. Show more

Normalize Gift Wrap & Message is a versatile app designed to enhance the shopping experience by allowing customers to easily add personalized touches to their orders. Shoppers can select gift wrap, include gift notes, and customize gift messages directly from the product page to checkout. These features not only add value to each order but also significantly boost customer satisfaction by providing a memorable, personalized shopping experience. The app integrates seamlessly with your brand's existing theme, ensuring a cohesive look and feel across your store. Retailers can choose to display gift options on the checkout page, drawer, or directly on product pages, and have the flexibility to offer these options for specific products or across their entire inventory. Additionally, certain products can be excluded from gift options if desired, offering tailored control over available features.

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Order Modify by ESTS

$29.99 / Month

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Instant alerts for canceled orders, ensuring swift action. Show more

ESTS Cancel Order Notification is an essential app for Shopify merchants focused on efficient order management. It provides instant email alerts whenever an order is canceled, ensuring that you are immediately informed of any issues requiring your attention. This quick notification system allows you to respond promptly to potential problems, thus maintaining high levels of customer satisfaction and effectively managing your inventory. The app includes detailed order information within the notifications, streamlining cancellation management. With seamless integration into the Shopify platform, the app requires no complex setup, making it a hassle-free solution for merchants striving for operational efficiency. Stay proactive and informed with ESTS Cancel Order Notification, optimizing your order processing workflow.

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Trust badges & icons ‑ ST

8.2

2 Reviews

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Enhance sales with trust badges, payment & shipping icons Show more

Trust Badges & Icons - ST is a powerful app designed to enhance your online store’s credibility with just a click. It enables you to effortlessly showcase secure payment options and highlight your commitment to customer satisfaction through a variety of trust badges. Customizable to fit your brand's unique look and feel, the app allows you to place badges on product pages or any location you desire. Its designs are fully responsive, ensuring they look great on all devices. By uploading trust badges or payment icons, you can significantly boost your store’s credibility and establish a strong sense of security for your customers. Explore the effectiveness of trust badges and see the positive impact they can have on your business’s bottom line.

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VoidAuth

$65-$95 / Month

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Avoid fees and revenue loss by managing credit card auths. Show more

VoidAuth is an innovative authentication app designed to enhance cybersecurity and simplify user access control across multiple platforms. By leveraging cutting-edge, decentralized, and biometric-based technologies, VoidAuth provides a seamless and secure login experience, minimizing the need for traditional passwords. The app uses advanced encryption methods to ensure that users' personal data remains private and protected from unauthorized access. With user-friendly features, VoidAuth allows for quick setup and integration with various services, making it an ideal solution for both individuals and organizations seeking robust security measures. Additionally, its intuitive interface and real-time authentication alerts keep users informed and in control of their digital identities. VoidAuth’s commitment to security and convenience makes it a must-have tool in today’s ever-evolving digital landscape.

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Kedra Free Shipping Upsell

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Drive more purchases with a dynamic shipping banner Show more

Kedra Free Shipping Upsell is a powerful tool designed to enhance your sales strategy with its innovative 'Shipping Goal' feature. This app replaces traditional free shipping offers with a dynamic progress bar, motivating customers to unlock exciting rewards by reaching a set cart target, like $50. By doing so, it not only boosts your sales but also significantly enhances customer satisfaction. The app's integrated upselling and cross-selling features help maximize profits by increasing the average order value. You can seamlessly place the progress bar on product pages, cart pages, or anywhere else on your website for optimal visibility. Moreover, Kedra allows you to fully customize the design of the shipping progress bar to align with your brand’s aesthetic, providing a tailored shopping experience for your customers.

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NutimaReturn: Easy Return

$19.99-$59.99 / Month

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Simplified returns for Shopify stores, ensuring customer satisfaction and efficiency. Show more

NutimaReturn is a dynamic app designed to simplify and enhance the return process for Shopify store owners and their customers. With an intuitive user interface, customers can easily initiate return requests with just a few clicks, making the return process hassle-free and efficient. Store owners benefit from immediate email notifications for each new request, ensuring prompt attention and action. The app's robust request management feature allows tracking and managing of returns seamlessly through its platform. Users can customize various aspects, including colors, messages, and setting a maximum return date to align with store policies. Additionally, NutimaReturn offers insightful statistics, enabling store owners to view the number and details of return requests, thus facilitating data-driven decision-making. By streamlining the return process, NutimaReturn promotes customer satisfaction through quick and effective return management.

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ReturnPRO: Easy Return

$19.99-$59.99 / Month

Easy return management with customizable and scalable options Show more

ReturnPRO: Easy Return is a powerful app designed to streamline the return process for Shopify stores, delivering a seamless and efficient experience for both store owners and customers. With a user-friendly interface, customers can easily initiate return requests, which are then automatically emailed to the store owner for prompt action. This efficient process not only saves time but enhances customer satisfaction by providing quick and effective return management. ReturnPRO offers immediate email notifications for new requests, enabling store owners to stay updated and responsive. Users can track and manage all return requests directly through the app, ensuring a smooth workflow. Customization options are available, allowing store owners to adjust the app's appearance and messages, and set a maximum return period to suit their business needs. Additionally, the app provides insightful statistics on return requests, helping store owners make informed decisions to improve their return policies.

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Qe: Frequently Bought Together

$3 / Month

8.2

3 Reviews

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Delight Customers with Ultimate Frequently Bought Together Show more

"Qe: Frequently Bought Together" is a powerful tool designed to enhance your online store's performance by boosting sales and improving customer satisfaction. This app leverages advanced AI to provide smart product pairings, helping you increase cart value through personalized recommendations. Effortlessly unlock upsell opportunities and drive revenue with its intuitive approach to cross-selling and upselling. The app's seamless integration means you can quickly sync it with your store and begin seeing results without any coding required. Customize dashboards and tailor promotions to align perfectly with your brand, ensuring a unique shopping experience for your customers. Additionally, with performance analytics, you can track success and continuously optimize your strategies for sustained growth. Elevate your store's potential with "Frequently Bought Together" and see customer loyalty soar.

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Rocketch Support Assistant

$29-$99 / Month

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AI-Powered Shopify Assistant: Automates Support Bilingually, No Coding Required. Show more

Rocketch Support Assistant is an innovative AI-powered tool designed specifically for Shopify merchants to streamline customer support effortlessly. By utilizing store-specific information such as policies, FAQs, and product details, Rocketch automates responses to common customer inquiries, significantly reducing the support burden on businesses. Its bilingual capabilities in English and Spanish ensure a broader reach and more inclusive service. Users can customize the chatbot's tone and personality, creating a more personalized interaction with customers. The app also provides a seamless fallback to email for real-time support when needed, ensuring no query goes unanswered. Rocketch integrates easily into stores with no coding required, allowing merchants to enhance customer satisfaction quickly and effectively.

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Octolize Shipping Discounts

$4.99 / Month

8.2

27 Reviews

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Auto-apply shipping discounts based on rules and conditions Show more

Octolize Shipping Discounts is a versatile app designed to give you full control over the shipping discounts in your store. It allows you to set up flexible rules and combine multiple AND/OR conditions to automatically apply customized shipping discounts at checkout under specific circumstances. With this app, you can reward loyal customers, offer free shipping, percentage-based discounts, or fixed-amount shipping discounts to boost sales and reduce cart abandonment. By streamlining your shipping strategy, you can enhance customer satisfaction and improve your conversion rates. The app features auto-application of discounts, new shipping rates, and multiple combinable rules with 15 triggering conditions based on cart total amount, order weight, quantity, and address. Easy to set up and integrated seamlessly with your store, Octolize Shipping Discounts enables you to reduce shipping rates for specific products, collections, shipping methods, and countries with a user-friendly interface.

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Mintt ‑ Free Gift

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Validate addresses to prevent delivery failures Show more

Shopboss ‑ Address Validator is a powerful tool designed to ensure your shipping process is smooth and efficient by validating customer addresses before orders are shipped. By minimizing delivery failures and returned orders, the app helps businesses avoid revenue losses due to refunds and re-shipments. The proactive approach offered by Shopboss to resolve potential shipping issues reduces customer service inquiries, thereby enhancing overall customer satisfaction and encouraging repeat business. With the ability to validate addresses both automatically and manually, businesses can choose the method that best fits their workflow. Integration with Google Maps allows for precise address verification, while the app supports address validation for all countries worldwide. Users can easily monitor their order status by viewing a comprehensive list of fulfilled and unfulfilled orders, helping them stay organized and efficient.

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Big Bear Customizations

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Personalize products with custom text and image file upload Show more

Big Bear Customizations is an innovative app designed specifically for storefront owners, offering seamless integration of customization features for a diverse range of products. It allows customers to effortlessly upload images and personalize text, making the creation of custom signage, apparel, and promotional items both easy and error-free. By streamlining the order process and reducing overhead costs, the app not only enhances customer satisfaction but also boosts sales and customer retention. With features like drag-and-drop image uploads and intuitive text personalization, Big Bear Customizations ensures precise and accurate customization for all customer needs, be it event banners or branded merchandise. The app further streamlines order management by saving all custom text and uploaded files directly to the orders page, minimizing mistakes and maximizing efficiency for storefront owners.

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Hide Payment Methods: Cypher

6.6

1 Reviews

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Optimize checkout by hiding specific payment methods, enhancing user experience. Show more

Hide Payment Methods: Cypher is an innovative app designed to enhance merchant control over payment methods during the checkout process. It allows users to conceal specific payment options easily, minimizing potential chargebacks and complications with shipping fees, which are often burdensome for businesses. By customizing payment selections based on factors like customer profiles or cart totals, the app promotes a more seamless and tailored shopping experience. This strategic approach not only heightens customer satisfaction but also drives higher conversion rates, thus safeguarding your business from avoidable operational costs. The app's user-friendly interface allows merchants to manage payment visibility effortlessly, ensuring the right options are presented to the appropriate customers automatically. With Hide Payment Methods: Cypher, streamline your checkout process while reducing financial risks and optimizing customer interactions.

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SelfDesk: Order Edit & Upsell

8.2

5 Reviews

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Effortlessly edit orders, upsell, and enhance customer satisfaction post-purchase. Show more

SelfDesk: Order Edit & Upsell is a powerful app designed to transform your order page into a dynamic revenue-generating tool. It empowers customers to easily make post-purchase edits to their orders, including adding new products, initiating refunds, and making payments, all of which contribute to a significant reduction in support tickets. This functionality not only saves time and resources for businesses but also enhances overall customer satisfaction by providing a smooth and flexible shopping experience. The app integrates secondary payments into orders seamlessly, though businesses using manual payment capture may need to handle these separately to ensure compliance. Key features include unlimited order edits, personalized product recommendations, automated refunds and payments, detailed event logs and analytics, and multi-language support. Together, these features help businesses unlock new revenue streams while maintaining high levels of customer service and compliance.

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Mirror Mii‑24/7 Phone Support

$29-$99 / Month

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24/7 AI voice support for e-commerce with real-time updates. Show more

Mirror Mii‑24/7 Phone Support is an AI-driven voice agent platform designed specifically for e-commerce businesses, offering round-the-clock assistance that mimics a human interaction. This app allows businesses to effortlessly train their AI virtual agents using videos, documents, or website content, enabling them to efficiently address frequently asked questions related to privacy, returns, or custom policies. With seamless integration into your inventory database, Mirror Mii provides real-time updates on stock and product details, ensuring customers have access to the most current information. The app supports communication in over 60 languages and offers seamless call transfers to phone, SMS, or email, enhancing customer experience with natural-sounding interactions. By reducing the volume of support tickets, Mirror Mii not only streamlines support operations but also boosts customer loyalty and convenience. The result is a sophisticated and efficient support system that improves customer satisfaction and reinforces brand reliability.

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Shopify Customer satisfaction apps

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Showing 200 to 220 of 268 Apps

Nara

what3words Address Field

S: Estimated Delivery Date ETA

Hulk NPS Post Purchase Survey

TrackMaven

Normalize Gift Wrap & Message

Order Modify by ESTS

Trust badges & icons ‑ ST

VoidAuth

Kedra Free Shipping Upsell

NutimaReturn: Easy Return

ReturnPRO: Easy Return

Qe: Frequently Bought Together

Rocketch Support Assistant

Octolize Shipping Discounts

Mintt ‑ Free Gift

Big Bear Customizations

Hide Payment Methods: Cypher

SelfDesk: Order Edit & Upsell

Mirror Mii‑24/7 Phone Support