Shopify Customer satisfaction apps 2026

Ozaz Tracking

$2010-$999 / Month

Real-time order shipment tracking app Show more

Ozaz Tracking is an innovative app designed to transform order shipment tracking for Shopify merchants. By delivering real-time updates on shipment statuses, it removes the uncertainty and guesswork often associated with order management. This app enhances merchants' visibility into their logistics processes, leading to greater customer satisfaction and a reduction in support inquiries. Ideal for businesses handling seamless order volumes, Ozaz Tracking efficiently streamlines operations, saving both time and resources. Its seamless integration with Shopify ensures an easy setup, while automated status updates keep merchants informed at every stage. Ozaz Tracking is the perfect tool for businesses seeking to optimize their shipment tracking and improve overall operational efficiency.

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Seamless integration

Real-time shipment tracking

Automated status updates

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SelfDesk: Order Edit & Upsell

8.2

5 Reviews

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Effortlessly edit orders, upsell, and enhance customer satisfaction post-purchase. Show more

SelfDesk: Order Edit & Upsell is a powerful app designed to transform your order page into a dynamic revenue-generating tool. It empowers customers to easily make post-purchase edits to their orders, including adding new products, initiating refunds, and making payments, all of which contribute to a significant reduction in support tickets. This functionality not only saves time and resources for businesses but also enhances overall customer satisfaction by providing a smooth and flexible shopping experience. The app integrates secondary payments into orders seamlessly, though businesses using manual payment capture may need to handle these separately to ensure compliance. Key features include unlimited order edits, personalized product recommendations, automated refunds and payments, detailed event logs and analytics, and multi-language support. Together, these features help businesses unlock new revenue streams while maintaining high levels of customer service and compliance.

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Multi-language support

Product recommendations

Unlimited order edits

Auto-refunds and payments

Event logs & analytics

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ShipScout - A/B Test Shipping

$49-$99 / Month

7.1

31 Reviews

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Find your most profitable free shipping thresholds & rates Show more

ShipScout is a powerful tool for merchants looking to optimize their shipping strategies through A/B testing. By experimenting with different shipping rates and free shipping thresholds, businesses can identify the most effective pricing mechanisms to boost conversion rates and improve customer satisfaction. The app offers the flexibility to customize site elements to display variant-specific data tailored to each visitor, increasing the likelihood of conversion. Users can monitor real-time results on an intuitive dashboard, enabling quick adjustments and optimizations to maximize profit. In addition to providing CSV exports for detailed analysis, ShipScout integrates seamlessly with the official Shopify carrier services API, ensuring minimal impact on site speed. Whether testing flat rates or free shipping offers, ShipScout empowers merchants to find the most lucrative shipping solutions for their business.

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Real-time results

Dashboard analytics

Customizable components

Free shipping thresholds

Test shipping rates

Csv exports

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Atlas Options And Redirections

$10 / Month

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Create dynamic product options and simplify redirections for better shopping experiences. Show more

Atlas Options And Redirections is a powerful app designed to streamline product management for online merchants offering customizable products or multiple variations. This app enables the creation of dynamic product options, allowing for enhanced customization and personalization. It seamlessly redirects customers to the appropriate product pages, simplifying their browsing experience and ensuring they find exactly what they're looking for. With its user-friendly interface, merchants can effortlessly manage product variations and redirections, saving time and enhancing operational efficiency. By guiding customers to their desired products more effectively, the app helps increase customer satisfaction and boost sales. Ideal for stores seeking a flexible solution, Atlas Options And Redirections enhances both product customization and navigation, making it a must-have tool for any merchant looking to improve their online shopping experience.

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Flexible navigation

Dynamic product options

Seamless redirections

Customizable dropdowns

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Panda Size Chart

7.2

20 Reviews

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Find your perfect fit with Panda Size Guide app. Show more

Panda Size Chart is a versatile app designed to provide precise sizing solutions for businesses and customers alike. It enables merchants to create custom size charts tailored specifically to their unique products, offering flexibility with measurement units to suit any customer base. The app's personalized customization features are aimed at optimizing customers' shopping experiences, thereby increasing satisfaction and reducing product returns. With options for multiple ready-to-use predefined templates and Pro templates, the app streamlines the process of creating a professional and themed appearance for your store. Automatic unit conversions between centimeters and inches and efficient CSV import/export capabilities enhance usability and efficiency. Furthermore, Panda Size Chart's flexible builder allows for easy application of size charts to both collections and individual products. This comprehensive tool is an excellent choice for merchants looking to enhance their store's functionality and aesthetics while driving higher sales.

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Csv import/export

Theme customization

Predefined templates

Custom size charts

Accurate sizing tool

Measurement units

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Purebrand App

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Enhance conversion by communication with potential customer. Show more

Purebrand App is a powerful tool designed to integrate seamlessly with your online store, allowing potential customers to request product demos without ever leaving your site. By embedding the demo request form directly onto your platform, Purebrand simplifies the customer journey, significantly boosting conversion rates. This frictionless experience not only enhances customer satisfaction but also fosters loyalty, as customers benefit from the convenience and ease of interaction with your brand. Additionally, Purebrand creates opportunities for you to showcase complex products more effectively, giving customers a comprehensive understanding of their features and benefits. Empower your business with Purebrand and watch your sales grow as you make demo requests more accessible and engaging. Elevate your customer experience and take your business to new heights with Purebrand's innovative approach.

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Boost conversion rates

Enhance customer experience

Demo form embedding

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Top Social Login

$0.5 / Month

(1/5)

1 Reviews

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You can log in to your favorite social media app with just one Show more

Top Social Login is a powerful app designed to enhance user experience on your Shopify store by simplifying the registration process. With just one click, customers can log in using their preferred social media accounts like Facebook, Google, GitHub, LinkedIn, and more. This feature not only speeds up the signup process but also boosts user registrations, leading to improved customer satisfaction and increased sales. The app offers automated setup and installation, ensuring that social login is configured and ready to use in just minutes. You can customize the display of social login icons to appear both before and after the standard login form. By integrating Top Social Login, you provide your visitors with a seamless and frictionless shopping experience, encouraging higher engagement and conversion rates.

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Automated setup

One-click access

Social login icons

Customizable logins

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QuickGift: Better Receipts

$12.99-$149.99 / Month

8.2

5 Reviews

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Print gift receipts for select items in the customer's cart. Show more

QuickGift Receipts is a user-friendly app designed for Shopify POS users, enabling seamless checkout with its ability to print gift receipts for selected items in a customer's cart. With this extension, there's no longer a need to separate personal and gift items into two different transactions, ensuring a smooth and efficient shopping experience. The app is easy to integrate, taking less than five minutes to set up, making it a quick enhancement to your existing workflow. QuickGift allows you to choose specific items for gift receipts while maintaining the option to print traditional full gift receipts as needed. By streamlining the checkout process, QuickGift Receipts boosts customer satisfaction and operational efficiency. Whether you're handling holiday rushes or everyday transactions, this app delivers convenient and flexible solutions for modern retail environments.

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Quick integration

Simplified checkout

Selective receipts

Backwards compatible

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MOTENASU

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顧客・購買データ等の自動連携が可能なCRM！購買分析・メール・LINE・SMS・DM等、チャネル配信・サポートも充実！ Show more

MOTENASU is a versatile app tailored for Shopify merchants, aimed at enhancing the shopping experience for customers while streamlining store operations. It leverages the analysis of purchase history and customer behavior to automatically suggest personalized promotions, ensuring that each customer receives product recommendations and offers that are uniquely suited to them. By automating marketing activities across diverse channels such as email and LINE, the app optimizes segmentation and targeting, significantly boosting marketing effectiveness. Its omni-channel marketing approach allows customers to naturally connect with stores through their preferred platforms, fostering stronger relationships. Additionally, MOTENASU provides a comprehensive data-driven dashboard, rich in insights, to help merchants understand sales trends, customer behaviors, and campaign outcomes, thereby facilitating informed decision-making. These features enable merchants to deepen their connections with customers and grow their businesses efficiently.

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Data-driven decisions

Automated segmentation

Personalized promotions

Multi-channel marketing

Purchase history analysis

Insight-rich dashboard

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バクアゲ配送（旧：返品くん）

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返品を自動化 Show more

「新規集客に特化した返品マーケティングー返品くん」は、販売拡大によるサポート業務の負担を軽減するために開発されたツールです。このアプリは返品対応の効率化を図り、導入からトラブル解決まで包括的にサポートします。顧客との円滑なコミュニケーションを促進し、運用管理のコストを削減することで、企業の負担を軽くします。お客様にとっても、返品の相談が手軽にできる環境を提供し、ユーザー体験を向上させ、顧客満足度の向上に寄与します。さらに、返品リクエストを一元管理し、アンケート機能を用いて返品理由のデータ化を行うことで、サービス改善に役立ちます。利用規定に沿った対応フローの簡単な作成が可能なため、効率的な対応が求められる場面でも活躍します。

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Automate returns

Support management

Centralized requests

Survey functionality

Service improvement

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Weels Delivery

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Same-day delivery via weels.ca Show more

Weels Delivery is a cutting-edge app designed to revolutionize the way businesses handle same-day deliveries. By offering swift delivery services, it aims to elevate customer satisfaction, loyalty, and overall experience without increasing operational costs. The app features detailed tracking and Uber-like follow-the-driver functionalities, ensuring that your customers can effortlessly monitor their delivery status in real-time. Additionally, customers receive package notifications branded with your company name, thanks to Weels Delivery's proprietary software that enhances delivery confirmations and reduces missed deliveries. This ensures a seamless and professional experience that aligns with your business branding. Overall, Weels Delivery offers a tailored solution to boost service efficiency and customer engagement.

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Customer notifications

Same-day delivery

Detailed tracking

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zenloop surveys

$9.99-$79.99 / Month

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"Capture real-time checkout feedback to boost e-commerce customer satisfaction." Show more

Zenloop Surveys offers an advanced Checkout Survey Integration tailored for e-commerce merchants seeking to enhance customer satisfaction and gain valuable insights into customer experiences. This tool efficiently embeds surveys within the checkout process, capturing customer feedback immediately post-purchase when impressions are freshest. With Zenloop, merchants can effortlessly install and configure surveys in just a few minutes without the need for any coding expertise. The integration ensures that surveys seamlessly adapt to the store's checkout design, maintaining a consistent and smooth user experience. By collecting real-time feedback, businesses gain the opportunity to understand customer pain points and improve their offerings accordingly. Whether it's identifying issues or enhancing positive interactions, Zenloop empowers e-commerce platforms to stay closely connected to their customers' needs.

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No coding required

Checkout integration

Real-time feedback

Instant feedback analysis

Adaptive survey design

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DropTracking ‑ Order Tracking

$8.99 / Month

(2/5)

7 Reviews

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Allows Your Customers To Track Your Dropshipping Orders Show more

DropTracking - Order Tracking is a seamless solution that enhances customer satisfaction by providing real-time estimated delivery dates for every order. This app efficiently reduces the flood of customer inquiries by keeping buyers informed about when they can expect their shipments. Once you set an estimated delivery time, DropTracking takes over, automatically calculating it for all future orders without requiring further input. By minimizing uncertainty, the app significantly cuts down on support requests and helps prevent costly chargebacks. Its customizable order search page allows you to tailor the tracking experience to better fit your business needs. DropTracking not only simplifies order management but also cultivates trust and transparency with your customers.

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Reduce support requests

Automated delivery estimate

Customize search page

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Kpostcode Korea Address Lookup

$10 / Month

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Enable seamless Korean address and postcode lookup at checkout Show more

Kpostcode Korea Address Lookup is an essential tool designed to streamline the checkout process for businesses operating in South Korea. By leveraging the official Korean government’s address lookup API, it ensures accurate address and postcode retrieval, thereby reducing cart abandonment rates and enhancing customer satisfaction. This app is crucial for merchants aiming to provide a fast, reliable, and smooth checkout experience, ultimately building greater customer trust. It integrates seamlessly with Checkout Extensibility, offering enhanced verification of address information and supporting efficient business operations. Additionally, the customisable widget allows the app to match the branding of merchants, providing uniformity and consistency in user experience. With Kpostcode Korea Address Lookup, businesses can expect improvements in order accuracy and overall checkout performance, making it a powerful addition to any South Korean e-commerce platform.

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Customizable widget

Seamless checkout

Cart abandonment reduction

Checkout extensibility

Improved satisfaction

Accurate lookup

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Basic Wishlist

(2.7/5)

3 Reviews

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Allow visitors to shortlist and save their favorite products Show more

Basic Wishlist is an intuitive app designed to enhance the shopping experience by allowing customers to effortlessly save and organize their desired products. The "Add to Wishlist" button is strategically placed on product pages, complemented by a convenient fixed sidebar and a comprehensive product list popup. These features streamline the purchase process, offering customers the flexibility to buy on their terms. By integrating these wishlist capabilities, stores can effectively boost conversion rates and amplify customer satisfaction. Basic Wishlist thus serves as a powerful tool to unlock the full potential of any online store, turning browsing into buying. With this app, retailers can cultivate a more engaging and gratifying shopping journey, encouraging return visits and purchases.

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Add to wishlist

Fixed sidebar

Product popup

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Onfleet

8.2

1 Reviews

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Last mile delivery simplified Show more

Onfleet is a robust integration tool designed to enhance delivery management for Shopify users. By automating task creation, it eliminates the need for manual data entry, streamlining the transition from orders to delivery tasks. Users can define customizable delivery zones and configure specific time slots, allowing businesses to offer tailored delivery options that accommodate customers' preferences. This integration ensures a seamless two-way data synchronization between Shopify and Onfleet, maintaining up-to-date order and delivery information. Customers benefit from transparent delivery processes, as they can select their preferred delivery times before completing their purchase, enhancing their overall satisfaction. Onfleet is particularly beneficial for managing local deliveries, as it allows businesses to define specific geographic areas eligible for delivery. Moreover, delivery times can be scheduled according to preparation and cutoff criteria, ensuring efficiency and reliability in order fulfillment.

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Delivery time slots

Time slot selection

Automates task creation

Customizable delivery zones

Order-to-delivery workflows

Reduces manual input

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KitchenKit

$50 / Month

(1/5)

1 Reviews

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Restaurant POS Solution Show more

KitchenKit is a powerful application designed to enhance operational efficiency for restaurants, cafes, and bars. It offers streamlined menu management and order customization, ensuring that complex orders and special requests are easily handled with minimal errors. KitchenKit provides a real-time kitchen view, allowing staff to monitor order status and prep speed, thus improving accuracy and customer service. The app optimizes communication and workflow within the kitchen, leading to a better dining experience and increased customer satisfaction. Seamlessly integrating with Shopify POS, KitchenKit ensures a cohesive and simplified operation process. Users can easily create and manage menu items, categories, and modifiers, giving them complete control over their offerings. With its user-friendly design, KitchenKit makes navigation and operations straightforward for all staff members, thereby enhancing overall efficiency.

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Order customization

Workflow optimization

Streamlined operations

Error reduction

Customer satisfaction

Order accuracy

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Pasilobus Customer View

Claim Offer

Log in as customers to manage accounts and enhance support. Show more

Customer View - Pasilobus is an essential app designed to elevate your customer support and optimize account management processes. This innovative tool enables store administrators to securely log in as customers, granting them the ability to address and resolve customer issues more effectively by experiencing the store from the customer's perspective. By facilitating a deep understanding of customer experiences, the app empowers merchants to enhance customer satisfaction and ensure a seamless shopping experience. Suitable for businesses of all sizes, Customer View integrates effortlessly with your existing customer support tools without causing any conflicts. It provides a direct and efficient solution to improve operational efficiency while maintaining a high standard of customer service. With its user-friendly interface, this app is an excellent choice for businesses aiming to nurture long-lasting customer relationships.

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Resolve customer issues

Log in as customers

Manage accounts

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Swatch Specialist

$14.99 / Month

8.2

1 Reviews

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Display the available sizes on home/listing page instantly Show more

Swatch Specialist is an innovative app designed to enhance the shopping experience by displaying product variant swatches directly on the collection page. This feature allows customers to easily explore different product options without navigating away from the initial page, increasing convenience and satisfaction. By showcasing all variant swatches upfront, shoppers can quickly make informed decisions, ultimately boosting sales and conversions for retailers. The app offers customizable color swatches to align with a store’s aesthetic, ensuring seamless integration. With a user-friendly interface, Swatch Specialist makes it simple for both store owners and customers to navigate the collection effortlessly. This app is a must-have tool for e-commerce businesses looking to streamline the shopping process and improve the overall customer experience.

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Increase conversions

User-friendly interface

Display sizes

Variant swatches

Display colors

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Deshi Fulfillment

8.2

1 Reviews

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Automate order updates for streamlined fulfillment and real-time team coordination. Show more

Deshi Fulfillment is a versatile app designed to enhance order management by automating tag updates throughout each stage of the fulfillment process. As orders progress from "Order Received" to "Assigned to Courier," the app ensures seamless communication by automatically updating order tags, keeping both your team and customers informed in real time. This automation reduces the need for manual tracking, thus optimizing workflows and improving overall efficiency. Deshi Fulfillment also allows for customizable tag settings, enabling businesses to tailor the app to their specific operational requirements. By maintaining up-to-date order statuses, the app ensures smooth coordination among team members while uplifting customer satisfaction with transparency and reliability. Whether you are a small business or a large enterprise, Deshi Fulfillment adapts to your needs, streamlining operations and enhancing your e-commerce experience.

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Real-time updates

Automate tag updates

Optimize workflows

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Shopify Customer satisfaction apps

Related Categories

Price

Based on reviews

Showing 220 to 240 of 268 Apps

Ozaz Tracking

SelfDesk: Order Edit & Upsell

ShipScout - A/B Test Shipping

Atlas Options And Redirections

Panda Size Chart

Purebrand App

Top Social Login

QuickGift: Better Receipts

MOTENASU

バクアゲ配送（旧：返品くん）

Weels Delivery

zenloop surveys

DropTracking ‑ Order Tracking

Kpostcode Korea Address Lookup

Basic Wishlist

Onfleet

KitchenKit

Pasilobus Customer View

Swatch Specialist

Deshi Fulfillment