Shopify Customer satisfaction apps 2025

Gift Check Pro

$2-$5 / Month

Add the ability to check remaining gift card balances on site Show more

GiftCheck Pro is a must-have app for Shopify and Shopify Plus store owners looking to enhance their customer service by providing an effortless way for customers to check their gift card balances. Designed with both merchants and shoppers in mind, it integrates seamlessly into any storefront, allowing users to view their available gift card balance without any hassle. By simplifying the balance inquiry process, GiftCheck Pro not only boosts customer satisfaction but also minimizes the volume of support queries related to gift card balances. The app is easy to set up, requiring minimal technical expertise, making it a quick and efficient solution for merchants. With GiftCheck Pro, managing gift cards becomes efficient, letting merchants focus on growing their business while maintaining a high level of customer service.

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Streamline inquiries

Balance checking tool

Storefront integration

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DailyPack Fulfilment

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DailyPack Fulfilment Software WMS Show more

DailyPack Fulfilment is a comprehensive fulfillment warehouse software designed to streamline order processing and inventory management. By automating these processes, the software reduces human errors and enhances order accuracy, thereby boosting customer satisfaction and encouraging repeat business. Users can effortlessly track inventory levels, set up automatic reorder points, and monitor stock in real-time, which helps in mitigating stockouts and overstocking and ultimately results in cost savings. The app offers a clear overview of warehouse operations, making order management across various platforms more efficient. Additionally, DailyPack Fulfilment intelligently matches the right carriers with the appropriate orders to optimize delivery processes. This robust tool not only improves operational efficiency but also contributes to generating positive customer reviews and fostering business growth.

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Inventory tracking

Order automation

Real-time monitoring

Automatic reorder points

Clear warehouse view

Multi-platform management

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Frequently Bought Together Bat

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Unlock sales potential with personalized upsell recommendation Show more

Frequently Bought Together Bat is a powerful app designed to boost sales for merchants by recommending complementary products to customers. By strategically suggesting upsells, the app helps increase order values effortlessly. This tool not only optimizes the shopping experience but also fosters customer loyalty and boosts revenue. Easily integrated into your store, it leverages valuable customer behavior insights, driving significant growth in both sales and customer satisfaction. With data-driven recommendations tailored to individual preferences, the app ensures strategically timed upsell prompts that resonate with each customer. Enhance your store's performance by offering personalized product recommendations, elevating the overall shopping journey.

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Customer behavior insights

Complementary product suggestions

Personalized upsells

Boosted order values

Optimized shopping experience

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XPay by XStak

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Scale e-commerce with XPay's secure, swift payments. Show more

XPay by XStak is a cutting-edge payment solution designed to transform e-commerce experiences by offering a secure and versatile platform that enhances customer satisfaction and stimulates business growth. With its innovative 1Tap Payments, XPay streamlines the checkout process, allowing for fast, seamless transactions that cater to customer convenience. The app facilitates easier reach to customers through intuitive payment links, helping businesses expand their market reach. XPay provides valuable benefits such as BIN-based discounts, ensuring competitive pricing and incentives for users. Compliance with PCI DSS standards guarantees a high level of security, safeguarding transactions and protecting sensitive information. Alongside robust analytics, XPay empowers businesses with insights to optimize conversion rates, all within a secure payment ecosystem.

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Powerful analytics

1tap payments

Payment links

Bin discounts

Pci dss compliance

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what3words Address Field

7.4

6 Reviews

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Collect precise delivery locations from customers at checkout Show more

The "what3words Address Field" app revolutionizes delivery management by enabling businesses to collect and validate precise what3words addresses from their customers. By integrating a what3words address field at checkout, the app ensures that parcels are delivered to the exact location intended, minimizing the risk of lost parcels and enhancing customer satisfaction. This innovative approach divides the entire world into 3-metre squares, each uniquely identified by a combination of three random words, allowing for exceptional precision in delivery locations. The app also features a helpful AutoSuggest tool that aids customers in entering the correct what3words address, thereby reducing delivery errors and administrative time spent resolving them. Moreover, businesses can tailor the app’s functionality by limiting the entry of what3words addresses to specific countries or areas. With the seamless passing of validated addresses to delivery providers, businesses can significantly streamline their logistics and improve delivery accuracy.

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Validate addresses

Precise delivery locations

Autosuggest feature

Country-specific entry

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Guse ‑ Simple Image Upload

$6.99-$17.98 / Month

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Link photos to orders quickly with this easy-to-use uploader Show more

Guse ‑ Simple Image Upload is an innovative app designed to streamline the process of collecting customer photos for merchants dealing in personalized products. This tool is especially beneficial for sellers of custom items, addressing the chaotic management of emailed images by integrating a seamless, automated image-order linking system. The app boasts an easy setup process, a user-friendly interface, and is compatible with most Shopify themes, ensuring a hassle-free experience for both merchants and customers. With its one-click image uploads, customers can swiftly attach photos to their orders, which are then automatically matched to the correct purchases. This not only enhances communication but also significantly reduces errors and saves time, ultimately leading to increased customer satisfaction. Ideal for markets involving custom printing, personalized gifts, or bespoke services, Guse optimizes operational efficiency and accuracy.

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Easy setup

User-friendly

One-click uploads

Time-saving

Automated linking

Improved accuracy

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Varion Prices, Bundles & Deals

$5 / Month

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Compare variant prices easily and see potential savings instantly. Show more

Varion Variant Prices & Deals is a user-friendly app designed to enhance the online shopping experience by displaying all product variants, their prices, and potential savings in one convenient location. This feature-rich tool allows customers to easily compare different options, ensuring they make informed purchasing decisions. By clearly highlighting price differences, the app not only simplifies the shopping process but also enhances transparency and boosts customer satisfaction. Merchants benefit from increased conversions as customers are more likely to complete purchases when they understand the savings involved. With Varion, prices are consistently displayed relative to the first variant, providing a seamless and intuitive shopping experience. Overall, Varion Variant Prices & Deals is a powerful solution for both shoppers and merchants aiming to optimize their e-commerce interactions.

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Compare variant prices

Highlight price differences

Show potential savings

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APEX Fulfilment

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Automate order tags for smooth tracking, efficient fulfillment Show more

APEX Fulfillment is a powerful app designed to automate the order management process by updating order tags at every stage of fulfillment. This tool keeps both your team and customers informed, enhancing transparency and efficiency in the order handling process. From initial stages like "Order Received" and "Assigned to Verification Team," to final steps such as "Packaging Completed" and "Assigned to Courier," APEX Fulfillment ensures that each milestone is captured and communicated through automated tags. Businesses can customize these tag settings to align with their specific workflow requirements, fostering better team collaboration and improving overall customer satisfaction with real-time updates. By streamlining workflows and reducing the need for manual tracking, APEX Fulfillment enhances operational efficiency and clarity across all levels of your fulfillment process. Tailoring the tagging process to fit unique business needs allows companies to maintain flexible and responsive order management.

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Real-time updates

Customizable workflows

Automated order tagging

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SaveThatOrder

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Improve sales by seamlessly recovering failed discount attempt Show more

SaveThatOrder is a powerful tool designed to help fast-growing brands enhance their checkout processes and boost overall revenue. A common issue faced by many companies is that discount codes frequently fail at checkout, with failure rates reaching up to 20%. SaveThatOrder tackles this problem head-on by instantly offering valid discount codes when they are needed the most, ensuring a seamless shopping experience. This innovative approach not only significantly raises conversion rates but also leads to unparalleled customer satisfaction. Key features include Failed Code Recovery, which suggests alternative valid codes with real-time timers, and Smart Discount Code Integration that smoothly synchronizes with existing promotions. Additionally, SaveThatOrder provides an In-Depth Analytics Dashboard, offering brands comprehensive insights into discount performance to refine their strategies further.

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Analytics dashboard

Failed code recovery

Smart discount integration

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Normalize Gift Wrap & Message

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Enhance orders with gift wrap, notes, and personalized options seamlessly. Show more

Normalize Gift Wrap & Message is a versatile app designed to enhance the shopping experience by allowing customers to easily add personalized touches to their orders. Shoppers can select gift wrap, include gift notes, and customize gift messages directly from the product page to checkout. These features not only add value to each order but also significantly boost customer satisfaction by providing a memorable, personalized shopping experience. The app integrates seamlessly with your brand's existing theme, ensuring a cohesive look and feel across your store. Retailers can choose to display gift options on the checkout page, drawer, or directly on product pages, and have the flexibility to offer these options for specific products or across their entire inventory. Additionally, certain products can be excluded from gift options if desired, offering tailored control over available features.

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Personalized messages

Add gift wrap

Gift notes option

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Free gift | UpCart

$9.99 / Month

7.2

19 Reviews

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Free gift on purchase. Built by merchants. Feels native. Show more

Free Gift | UpCart is a revolutionary Shopify app designed to enhance your online store's promotional strategy. This user-friendly tool allows merchants to effortlessly offer free gifts to customers when they reach certain cart value goals, boosting sales and customer satisfaction without the hassle of annoying pop-ups. Integrating seamlessly with your webshop, the app offers the flexibility to target specific collections and stack free gift promotions on top of other ongoing discounts. With a fast and easy installation process that requires no developer expertise, you can create customizable and visually appealing free gift campaigns that align with your brand. Elevate your store's offering and unlock its full potential by engaging customers with attractive incentives using Free Gift | UpCart. Experience a smoother, more effective approach to e-commerce promotions today!

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Customizable campaigns

Seamless integration

Stackable discounts

Free gift promos

Specific collection targeting

Easy install

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FF Inventory

$39.99-$199 / Month

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Inventory Management Simplified Show more

FF Inventory is a comprehensive app designed to optimize inventory management for merchants of all sizes. It offers real-time tracking and automated reordering capabilities to prevent stockouts and overselling, allowing businesses to manage inventory across multiple locations with ease. The app simplifies inventory processes with features like barcode scanning and batch tracking, helping users to stay organized and efficient. Detailed reporting tools provide valuable insights for better decision-making, ultimately leading to reduced costs, improved stock accuracy, and enhanced customer satisfaction. With user access control, businesses can maintain secure inventory management by customizing access levels. FF Inventory is ideal for any enterprise seeking to streamline their operations and boost profitability through effective inventory management.

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Barcode scanning

Real-time tracking

Batch tracking

User access control

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Hide Payment Methods: Cypher

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Optimize checkout by hiding specific payment methods, enhancing user experience. Show more

Hide Payment Methods: Cypher is an innovative app designed to enhance merchant control over payment methods during the checkout process. It allows users to conceal specific payment options easily, minimizing potential chargebacks and complications with shipping fees, which are often burdensome for businesses. By customizing payment selections based on factors like customer profiles or cart totals, the app promotes a more seamless and tailored shopping experience. This strategic approach not only heightens customer satisfaction but also drives higher conversion rates, thus safeguarding your business from avoidable operational costs. The app's user-friendly interface allows merchants to manage payment visibility effortlessly, ensuring the right options are presented to the appropriate customers automatically. With Hide Payment Methods: Cypher, streamline your checkout process while reducing financial risks and optimizing customer interactions.

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Hide payment methods

Automatic payment personalization

Cart and tag rules

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Ninja Address Validator

$4.99 / Month

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Reduce risk of incorrect address entry for delivery accuracy Show more

Ninja Address Validator is a powerful tool designed to eliminate costly shipping errors caused by typos or missing address details. By validating addresses with predefined rules during both the checkout process and on the Thank You page, the app ensures accurate shipping information. This leads to reduced revenue loss from refunds and re-shipments and decreases the volume of support tickets, ultimately enhancing customer satisfaction. The app auto-alerts customers to correct any invalid addresses before shipping, and it can even halt the checkout process if a nonexistent address is detected. With an easy setup that requires no coding, Ninja Address Validator seamlessly integrates across mobile and desktop platforms. Additionally, it offers customizable prompts that allow businesses to tailor the messaging to align perfectly with their brand identity.

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Seamless integration

Customizable prompts

Validate addresses

Block invalid entries

Alert for corrections

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OSOM Post Purchase Surveys

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Instant customer feedback with customizable post-purchase surveys and AI question suggestions. Show more

OSOM Post Purchase Surveys is an intuitive application designed to capture customer satisfaction and insights right after the purchase, enhancing the shopping experience. It enables you to create customized surveys during the checkout or order view step, allowing for immediate feedback from customers. If you're unsure about what questions to ask, the app's AI agent can generate thoughtful survey questions for you. This tool empowers you to understand your audience better by posing the right questions post-purchase, thus aiding in improving their overall journey in your store. The app makes deployment a breeze, allowing you to install and launch surveys in under five minutes. With features like controlling survey visibility and providing translations, you can tailor the experience to suit your needs. Additionally, you can gather, review, and export responses easily, ensuring that handling high volumes of data is straightforward. Plus, benefit from almost instant support from OSOM's friendly and responsive customer service team.

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Instant feedback

Custom surveys

Ai-generated questions

Survey timing control

Response export

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Order Consolidator

$15.99 / Month

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Effortlessly merge Shopify orders, reduce costs, optimize shipping efficiency. Show more

Order Consolidator is an essential Shopify app designed to seamlessly address the challenge of handling multiple orders from a single customer, a common issue for dropshippers and preorder sellers. It enables merchants to manually select and merge orders, thereby eliminating duplicate shipping fees while preserving crucial analytics. The app features a user-friendly interface that streamlines your workflow, allowing you to save time and reduce costs with just a few clicks. By consolidating shipping, it enhances customer satisfaction without creating additional work for you. Order Consolidator offers flexible shipping refund options, allowing you to choose the lowest, highest, or median shipping rates. Additionally, you can preview consolidated orders before confirming them, ensuring accuracy and efficiency in your order management.

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Order merging

Shipping optimization

Manual selection

Analytics preservation

Consolidation preview

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PrintERP

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"Empower custom prints with ease; design, visualize, and integrate seamlessly." Show more

PrintCRM is an innovative design tool tailored to make custom print creation simple and enjoyable for your customers. The app features a user-friendly interface with drag-and-drop functionality, customizable templates, and options for image uploads, allowing for seamless design experience. By enabling customers to preview their designs before confirming their order, PrintCRM minimizes miscommunications and boosts satisfaction levels. Additionally, the tool integrates effortlessly with Shopify stores, ensuring a streamlined and efficient ordering process. Users can easily edit images and text, upload their artwork, or choose from an extensive stock image library to create unique designs. The app also enhances efficiency with its ability to auto-arrange multiple designs on a single print sheet. Overall, PrintCRM is an invaluable tool for businesses seeking to enhance their design and print ordering experience for customers.

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Shopify integration

Design customization

Image upload

Drag-and-drop

Templates available

Design visualization

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Field Flex

$4.99 / Month

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Add custom fields at checkout for customer instructions. Show more

Field Flex is a versatile app designed to enhance the checkout experience by allowing merchants to add custom fields for customers to input specific instructions or preferences during their purchase. By facilitating clear communication between merchants and customers, the app helps ensure order accuracy and increases customer satisfaction. Ideal for stores that require additional customer input, Field Flex simplifies the process, making it easy for customers to detail their shipping preferences, special requests, or any other necessary information before completing an order. The app boasts easy setup and seamless integration with the Shopify Plus checkout process, making it a valuable tool for store owners. Furthermore, Field Flex offers customizable fields, allowing merchants to tailor the checkout experience according to their store's specific needs and branding. With Field Flex, your store can deliver a more personalized and efficient shopping experience, benefiting both you and your customers.

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Easy shopify integration

Custom fields checkout

Specific instructions

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Lux - E-Mail Support AI

$19.9-$199 / Month

8.2

27 Reviews

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AI-Powered Email Support for E-commerce Success Show more

Lux ‑ Customer Support AI is an innovative app designed to streamline your store's customer service operations effortlessly. By using advanced AI, Lux generates accurate responses to customer inquiries even while you’re asleep, ensuring your customers are never left waiting. The app automatically categorizes and prioritizes tickets based on importance, allowing you to focus on high-priority issues first. Customization is at your fingertips, giving you the flexibility to tailor responses according to your unique shipping policies, refund policies, product specifics, and promotional offers. This personalized approach not only reduces your workload and employee costs but also significantly cuts down on response times, enhancing customer satisfaction and loyalty. With Lux, managing customer support becomes as simple as reviewing and sending pre-crafted replies when you start your day. Embrace a new level of efficiency in customer service with Lux ‑ Customer Support AI.

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Customizable settings

Automated replies

Priority sorting

Reduced workload

Auto-categorization

Fast response time

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Bodt ‑ Live Chat & AI SalesGPT

$19-$299 / Month

8.2

1 Reviews

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Live Chat & AI Responses for Automated Customer Support (GPT4) Show more

Bodt ‑ Live Chat & AI SalesGPT is an innovative app designed to revolutionize customer support through automated live chat and AI-generated responses. Utilizing advanced AI technology, the app learns from your product inventory to provide accurate and context-aware solutions to customer queries, ensuring engagement with personalized product recommendations. The app operates 24/7, allowing for increased average order value (AOV) by optimizing upselling and cross-selling opportunities directly within the chat. In addition to its automatic functionality, Bodt offers the flexibility for manual intervention, enabling seamless switching from AI-driven interactions to human responses whenever needed. The straightforward setup process makes it easy for businesses to integrate and train the app, thereby elevating the quality of customer service, boosting satisfaction, and enhancing credibility. With Bodt, retailers can effectively streamline customer interactions and improve the overall shopping experience by offering quick, precise, and tailored support.

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Product recommendations

Live chat

24/7 support

Ai responses

Quick view add-to-cart

Manual takeover

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Shopify Customer satisfaction apps

Related Categories

Price

Based on reviews

Showing 220 to 240 of 239 Apps

Gift Check Pro

DailyPack Fulfilment

Frequently Bought Together Bat

XPay by XStak

what3words Address Field

Guse ‑ Simple Image Upload

Varion Prices, Bundles & Deals

APEX Fulfilment

SaveThatOrder

Normalize Gift Wrap & Message

Free gift | UpCart

FF Inventory

Hide Payment Methods: Cypher

Ninja Address Validator

OSOM Post Purchase Surveys

Order Consolidator

PrintERP

Field Flex

Lux - E-Mail Support AI

Bodt ‑ Live Chat & AI SalesGPT