Shopify Customer satisfaction apps 2025

Ranavo

$9-$199 / Month

Ranavo: Streamlined 24/7 AI chatbot for enhanced customer support efficiency. Show more

Introducing Ranavo, a cutting-edge chatbot designed to transform your customer service experience. Ranavo provides immediate, accurate answers to common customer inquiries, such as shipping fees, product details, and order statuses, seamlessly integrating with your store to offer 24/7 support without manual intervention. By automating responses, you can significantly reduce customer wait times, boost satisfaction, and free up your team to address more complex issues. This enhances the overall shopping experience, leading to increased customer loyalty and potential sales. Ranavo also offers custom AI training, allowing you to upload data sources for tailored, precise responses, and ensures seamless agent handoff for more complicated queries requiring live support. With branded customization to reflect your store's visual identity and comprehensive analytics to track issue resolution and interaction trends, Ranavo is the complete solution for elevating your customer support.

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Automated responses

Seamless integration

Comprehensive analytics

Custom ai training

Branded customization

24/7 ai chatbot

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ShipScout - A/B Test Shipping

$49-$99 / Month

7.1

31 Reviews

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Find your most profitable free shipping thresholds & rates Show more

ShipScout is a powerful tool for merchants looking to optimize their shipping strategies through A/B testing. By experimenting with different shipping rates and free shipping thresholds, businesses can identify the most effective pricing mechanisms to boost conversion rates and improve customer satisfaction. The app offers the flexibility to customize site elements to display variant-specific data tailored to each visitor, increasing the likelihood of conversion. Users can monitor real-time results on an intuitive dashboard, enabling quick adjustments and optimizations to maximize profit. In addition to providing CSV exports for detailed analysis, ShipScout integrates seamlessly with the official Shopify carrier services API, ensuring minimal impact on site speed. Whether testing flat rates or free shipping offers, ShipScout empowers merchants to find the most lucrative shipping solutions for their business.

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Real-time results

Dashboard analytics

Customizable components

Free shipping thresholds

Test shipping rates

Csv exports

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Varion Prices, Bundles & Deals

$5 / Month

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Compare variant prices easily and see potential savings instantly. Show more

Varion Variant Prices & Deals is a user-friendly app designed to enhance the online shopping experience by displaying all product variants, their prices, and potential savings in one convenient location. This feature-rich tool allows customers to easily compare different options, ensuring they make informed purchasing decisions. By clearly highlighting price differences, the app not only simplifies the shopping process but also enhances transparency and boosts customer satisfaction. Merchants benefit from increased conversions as customers are more likely to complete purchases when they understand the savings involved. With Varion, prices are consistently displayed relative to the first variant, providing a seamless and intuitive shopping experience. Overall, Varion Variant Prices & Deals is a powerful solution for both shoppers and merchants aiming to optimize their e-commerce interactions.

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Compare variant prices

Highlight price differences

Show potential savings

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TPM Weightify

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Streamline product entry by weight for a seamless POS flow. Show more

TPM Weightify is a must-have Shopify app for merchants who sell products by weight, such as those in grocery stores and delis. It streamlines the point-of-sale process by simplifying weight entry during checkout, which not only speeds up transactions but also ensures accuracy. This results in enhanced customer satisfaction as it minimizes errors commonly associated with manual weight entry. TPM Weightify integrates effortlessly with Shopify POS, resolving prevalent issues related to weight-based sales and improving the overall transaction flow. Merchants benefit from the app's capability to manage weight-based product attributes, thereby making their inventory management more efficient. Ultimately, TPM Weightify boosts customer loyalty by delivering a reliable and swift shopping experience.

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Pos integration

Weight entry

Accurate transactions

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Order Ease

$7.99 / Month

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Optimise gifting with precise, efficient order management. Show more

OrderEase is a cutting-edge app designed specifically for premium gifting retailers, addressing the intricate challenges of complex order management. The app boosts customer satisfaction by enhancing the accuracy and reliability of gift deliveries, ensuring that each package reflects the retailer's commitment to excellence. With its user-friendly interface, OrderEase simplifies the order management process, making it accessible and efficient for businesses focused on detail and quality. Dual detail tracking ensures both the buyer and recipient information is accurate, reducing errors and enhancing trust. The app allows for precise delivery scheduling, ensuring timely gifting that aligns with customer expectations. Furthermore, OrderEase's smart error reduction and custom workflow optimization features streamline operations, ultimately boosting brand reputation and operational efficiency. Ideal for retailers who prioritize precision and quality, OrderEase empowers businesses to deliver memorable gifting experiences.

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User friendly interface

Dual detail tracking

Precise delivery scheduling

Smart error reduction

Custom workflow optimisation

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Mailswap : SAV manager

$49.99-$149.99 / Month

(3/5)

2 Reviews

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Automatic management and response for your after-sales service Show more

Mailswap: ASS Manager is a powerful tool designed to streamline the after-sales service experience for e-merchants. This innovative app allows users to effortlessly create and organize customer files, utilizing in-depth statistics to enhance the performance of online stores. With advanced automation features, Mailswap ensures quick and personalized responses to every customer inquiry, significantly boosting customer satisfaction. The app's intuitive interface makes setup easy, requiring only a few clicks to get started. By reducing the time spent on repetitive customer support tasks, Mailswap enables businesses to focus on growth and efficiency. With the promise of responses within three hours, it revolutionizes customer support management and elevates service quality for businesses.

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Simple setup

Automatic responses

Customer file creation

Response statistics

Quick replies

Satisfaction tracking

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shoporia

$49-$450 / Month

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AI-driven chat boosts sales and engagement on your Shopify store.

Seamless integration

Ai-driven upsells

Personalized recommendations

Real-time conversations

Boosts engagement

24/7 product support

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ZoomMaster

$1.49 / Month

8.2

5 Reviews

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Make visible all the details of the product with a magnifier Show more

ZoomMaster is a powerful image magnification tool designed to enhance the online shopping experience by providing customers with a detailed view of product images. As users hover over images, ZoomMaster brilliantly enlarges them, revealing intricate details and textures that capture attention and increase interest. This feature not only boosts customer satisfaction but also drives sales by enabling shoppers to appreciate the quality and specifics of the products. Seamlessly integrating with any Shopify theme, ZoomMaster allows merchants to customize how their products are presented, offering tools such as grayscale image animation, two types of magnifiers, and adjustable zoom levels. The app ensures a consistent and exceptional user experience across both desktop and mobile devices, maintaining the same ease of use and visual appeal. With ZoomMaster, online retailers can present their products in extraordinary detail, providing a more engaging shopping journey for their customers.

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Desktop and mobile

Image magnification

Hover effect

Grayscale animation

Multiple magnifiers

Customizable zoom

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Purebrand App

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Enhance conversion by communication with potential customer. Show more

Purebrand App is a powerful tool designed to integrate seamlessly with your online store, allowing potential customers to request product demos without ever leaving your site. By embedding the demo request form directly onto your platform, Purebrand simplifies the customer journey, significantly boosting conversion rates. This frictionless experience not only enhances customer satisfaction but also fosters loyalty, as customers benefit from the convenience and ease of interaction with your brand. Additionally, Purebrand creates opportunities for you to showcase complex products more effectively, giving customers a comprehensive understanding of their features and benefits. Empower your business with Purebrand and watch your sales grow as you make demo requests more accessible and engaging. Elevate your customer experience and take your business to new heights with Purebrand's innovative approach.

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Boost conversion rates

Enhance customer experience

Demo form embedding

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Orderful ‑ Delivery & Pickup

$4.99 / Month

8.2

1 Reviews

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Easily scheduling for pickup and delivery orders Show more

Orderful is an intuitive app designed to enhance your business's checkout process by allowing customers to choose their preferred delivery times, reducing the stress of logistical planning. By focusing on customizable delivery options, Orderful not only saves you valuable time but also boosts customer satisfaction and loyalty. With features such as custom daily or monthly delivery dates for pickup and delivery orders, Orderful streamlines your order management process. Its easy-to-use tools help efficiently manage scheduled orders, while the customizable scheduler widgets ensure a seamless checkout experience for your customers. Additionally, you can set custom blackout dates for both pickup and delivery services, giving you greater control over your operations. Overall, Orderful is the perfect solution for businesses looking to offer convenience and flexibility to their customers.

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Custom delivery dates

Order management tools

Scheduler widgets

Custom blackout dates

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RPro ‑ Returns & Exchanges

$29-$299 / Month

Seamlessly Manage Returns, Exchanges, Embed easily in store Show more

RPro – Returns & Exchanges is a revolutionary app designed to enhance the returns and exchanges process for Shopify store owners. With a focus on operational excellence, it caters to businesses of all sizes by simplifying the often daunting task of managing return orders. The app provides a user-friendly interface that allows merchants to handle customer returns and exchanges swiftly and effectively. By streamlining these processes, RPro not only improves store efficiency but also enhances overall order management. This results in prompt issue resolution and a smooth, hassle-free experience for both merchants and customers. With RPro, transform your store's return policy into a seamless operation that boosts customer satisfaction and operational productivity.

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Intuitive interface

Simplify return processes

Streamline exchanges

Embed in store

Operational excellence

Custom Reviews

$9.9 / Month

(1/5)

1 Reviews

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Get valuable customer feedbacks on your products Show more

Custom Reviews is a versatile app designed to enhance customer interaction and satisfaction by allowing you to create personalized forms tailored to your needs. Whether you choose to build your own form or utilize pre-built templates, the app provides an intuitive solution for collecting product reviews, gathering store feedback, or establishing a contact forum. The forms and reviews naturally blend with your site's design, preserving the aesthetic while offering the flexibility to add custom styles to individual elements. By fostering an environment of open communication, the app enables you to glean valuable insights from customer feedback, ultimately driving increased sales and heightened customer satisfaction. With functionality to read, reply, or moderate reviews, Custom Reviews ensures a streamlined process for both users and administrators, making it a must-have tool for any business looking to engage effectively with its audience.

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Pre-built templates

Review moderation

Custom forms

Theme-friendly design

Form customization

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Cheerlink AI Chatbot and Email

$26-$132 / Month

7.1

7 Reviews

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All-in-one widget with chat, sales pop, bot, video, and more Show more

Cheerlink AI Chatbot and Email is a dynamic marketing and customer service platform designed to boost merchant revenues by enhancing customer interactions. With an intuitive AI chatbot, businesses can provide automated support, ensuring a seamless, satisfactory live chat experience that increases the likelihood of purchases. The platform also empowers merchants to craft visually appealing marketing emails, enhancing communication with customers. Cheerlink’s features include omnichannel marketing campaigns and the ability to send product recommendations, orders, and coupons directly within chat. The AI chat copilot, sales pop, and order lookup tools work together to optimize sales opportunities. Additionally, Cheerlink offers a customizable widget that is built for speed and high performance, making it a comprehensive solution for engaging and converting customers efficiently.

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Product recommendations

Email marketing

Customizable widget

Order lookup

Ai chatbot

Omnichannel campaigns

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Kedra Free Shipping Upsell

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Drive more purchases with a dynamic shipping banner Show more

Kedra Free Shipping Upsell is a powerful tool designed to enhance your sales strategy with its innovative 'Shipping Goal' feature. This app replaces traditional free shipping offers with a dynamic progress bar, motivating customers to unlock exciting rewards by reaching a set cart target, like $50. By doing so, it not only boosts your sales but also significantly enhances customer satisfaction. The app's integrated upselling and cross-selling features help maximize profits by increasing the average order value. You can seamlessly place the progress bar on product pages, cart pages, or anywhere else on your website for optimal visibility. Moreover, Kedra allows you to fully customize the design of the shipping progress bar to align with your brand’s aesthetic, providing a tailored shopping experience for your customers.

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Customizable design

Integrated upselling

Dynamic progress bar

Goal-based rewards

Cross-selling opportunities

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BL Size Chart Button

$1.59-$1.99 / Month

1 Reviews

Unlock Deals 30% off

Easily Add Size Charts for Accurate Sizing on Your Store. Show more

The BL Size Chart Button app is a dynamic tool designed to elevate your e-commerce product pages by providing a customizable button that opens a size chart in a convenient popup. This functionality offers flexibility, allowing businesses to choose from multiple formats for their size guides, including markdown tables, images, or links to pre-existing pages. Additionally, shoppers benefit from a second tab dedicated to detailed measurement instructions, ensuring they select the most accurate size. By offering precise sizing information in an easy-to-use format, this app enhances the shopping experience, leading to fewer returns and higher customer satisfaction. It's a user-centric solution that enhances purchase decisions by making size selection straightforward and intuitive. Perfect for any online store looking to improve the fit confidence of their customers.

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Reduce returns

Customizable popup button

Multiple size chart formats

Measuring instructions

User-friendly popup

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Lixsa.ai ‑ AI Sales Agent

$29-$550 / Month

8.2

4 Reviews

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Automated WhatsApp Customer Support with Lixsa.ai Show more

Lixsa.ai is an innovative AI-powered customer service tool designed to streamline business operations by incorporating automated customer support features. The app excels in efficient order management, allowing businesses to process and manage orders seamlessly without the need for complex setup procedures. With its multilingual chat capabilities, Lixsa ensures that businesses can communicate effectively with customers around the world, breaking language barriers and enhancing service accessibility. Its seamless integration with WhatsApp further enhances customer communication by tapping into one of the most popular messaging platforms globally. Lixsa's audio recognition feature interprets and responds to audio messages, providing an additional layer of customer interaction. By automating responses and handling customer inquiries swiftly, Lixsa boosts response times, elevates customer satisfaction, and ultimately drives higher sales. As a leading AI customer support tool, Lixsa offers a comprehensive solution for businesses aiming to improve operational efficiency and customer engagement.

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Whatsapp integration

Order management

Multilingual chat

Ai customer support

Audio recognition

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WeComplete

$29.99 / Month

(1/5)

1 Reviews

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Instant address suggestions for faster, error-free checkouts Show more

WeComplete is a powerful app designed to enhance the checkout experience by providing real-time address suggestions as customers type. This feature reduces manual input errors, ensuring accurate address entry and significantly decreasing the likelihood of abandoned carts. Ideal for merchants seeking to streamline their checkout process, WeComplete enhances customer satisfaction by making transactions faster and more efficient. By speeding up the checkout process, it helps in boosting conversion rates and saving time for both shoppers and merchants. The app offers an easy integration with Shopify stores, allowing merchants to start benefiting from its features quickly. Plus, WeComplete's private API comes with no additional costs, making it a cost-effective solution for improving checkout efficiency.

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Reduces cart abandonment

Easy shopify integration

Real-time suggestions

Auto-suggest addresses

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CustomShip

7.9

23 Reviews

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Take control of your shipping costs Show more

CustomShip is a user-friendly shipping rate management application designed specifically for Shopify stores. The app empowers store owners to create customized shipping rates tailored to each geographic zone, product collection, or individual product. By offering promotional shipping rates, CustomShip helps businesses drive sales while boosting customer satisfaction and maintaining accurate pricing for optimal profit margins. This tool allows for easy adjustments of rates to align with evolving business needs and fluctuating shipping costs. With the ability to map pricing based on geographic location and order details, store owners can manage their shipping strategies with precision and confidence. CustomShip supports strategic promotions tied to purchase quantities or order values, ensuring a seamless blend of competitiveness and profitability.

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Custom shipping rates

Promotional shipping rates

Product-based rates

Zone-specific rates

Collection-based rates

Adjustable based on needs

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Bodt ‑ Live Chat & AI SalesGPT

$19-$299 / Month

8.2

1 Reviews

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Live Chat & AI Responses for Automated Customer Support (GPT4) Show more

Bodt ‑ Live Chat & AI SalesGPT is an innovative app designed to revolutionize customer support through automated live chat and AI-generated responses. Utilizing advanced AI technology, the app learns from your product inventory to provide accurate and context-aware solutions to customer queries, ensuring engagement with personalized product recommendations. The app operates 24/7, allowing for increased average order value (AOV) by optimizing upselling and cross-selling opportunities directly within the chat. In addition to its automatic functionality, Bodt offers the flexibility for manual intervention, enabling seamless switching from AI-driven interactions to human responses whenever needed. The straightforward setup process makes it easy for businesses to integrate and train the app, thereby elevating the quality of customer service, boosting satisfaction, and enhancing credibility. With Bodt, retailers can effectively streamline customer interactions and improve the overall shopping experience by offering quick, precise, and tailored support.

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Product recommendations

Live chat

24/7 support

Ai responses

Quick view add-to-cart

Manual takeover

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EOE ‑ Easy Order Editing

$9.99-$299.99 / Month

8.2

11 Reviews

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Let Customer edit their orders : cancel, upsell, refund, etc. Show more

Order Editing Post Purchase is a powerful Shopify app designed to enhance customer flexibility by allowing post-checkout order modifications. It enables customers to update shipping details, change product variants, or adjust quantities without needing to cancel or refund their purchases, thereby improving customer satisfaction and reducing the need for customer support interventions. The app also supports detailed tracking of all order changes for better accuracy and efficient management. Store owners using manual payment capture methods should note that secondary payments from edited orders may require separate capture. By streamlining order adjustments, the app helps minimize cancellations and enhances the overall customer experience on your Shopify store.

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Edit order details

Enhance satisfaction

Update shipping info

Track order changes

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Shopify Customer satisfaction apps

Related Categories

Price

Based on reviews

Showing 240 to 260 of 268 Apps

Ranavo

ShipScout - A/B Test Shipping

Varion Prices, Bundles & Deals

TPM Weightify

Order Ease

Mailswap : SAV manager

shoporia

ZoomMaster

Purebrand App

Orderful ‑ Delivery & Pickup

RPro ‑ Returns & Exchanges

Custom Reviews

Cheerlink AI Chatbot and Email

Kedra Free Shipping Upsell

BL Size Chart Button

Lixsa.ai ‑ AI Sales Agent

WeComplete

CustomShip

Bodt ‑ Live Chat & AI SalesGPT

EOE ‑ Easy Order Editing