Turny Returns & Exchanges

Develop by Shopify

$59-$279

/ Month

10 Days Free Trial

Automate returns & exchange process & gain insights to reduce.

Increase conversions

Customer retention

Create labels

Automate returns

Reduce chargebacks

Exchange management

Personalized portal

About Turny Returns & Exchanges

Launched Jul 07, 2021

Built by Shopify

Address

Kyiv, UA

Website Support Portal Privacy policy Tutorial FAQ Document

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Introduction Video

Description

Return I Automation I Retain Revenue I Reduce Returns I Exchanges I Charm Customers I Hassle Free

We know returns and we'll help you reduce them. Turny not only helps you automate your returns & exchanges process but takes you to the next level to test and understand customer behavior to gain actionable insights and capture more revenue. Connect to your logistic provider to automatically create labels. Create a personalized portal to fit your brand and embed into your page to delight your customers. Increase customer satisfaction and retention, reduce chargebacks & increase sale conversion

Automate returns & exchanges management with a seamless integration with Shopify
Automatically generate shipping labels for returns.
Reduce your returns with actionable insights into customer behaviors
Integration with Shippo, Shiphero, eShip, New Zealand Post, Skydropx, Liverpool
Incentivize store returns to save on shipping and to increase exchanges

Pros

Automates returns and exchanges process, saving time and effort for businesses
Provides actionable insights into customer behavior, helping to reduce returns
Integrates seamlessly with Shopify and other logistic providers like Shippo, Shiphero, and others
Automatically generates shipping labels for returns, streamlining the return process
Offers a personalized portal that can be embedded into a brand's page to enhance customer experience
Helps increase customer satisfaction and retention by simplifying the return process
Incentivizes store returns, potentially increasing exchanges and reducing shipping costs
Helps reduce chargebacks and increases sale conversion by improving the returns process

Cons

Limited information about pricing and scalability for larger businesses
Integration may require technical expertise or support, depending on the platform
Customer support quality is not mentioned, which could impact the user experience negatively if issues arise

Top Helpful Reviews

greenfeelsmx

Jan 03, 2024 on Shopify

Love the app! The return experience it's easier and more straightforward for both our team and our customers. Establishing trust is very important in the industry nowadays, and Turny has played a main role in enhancing that aspect. Kudos to the team for creating such a user-friendly solution!

Wilson

Jul 31, 2023 on Shopify

Excelente aplicación para gestionar todo el tema de logística inversa, con un excelente servicio, la recomendamos al 100%

Holstone

Jul 18, 2023 on Shopify

Es una excelente aplicación, muy fácil de usar para llevar un orden y registro de los cambios y las devoluciones que pudieran generarse. La atención al cliente de su parte es igualmente excelente, son muy claros y siempre están para ayudar en cuanto a las dudas que pudieran surgir. Ampliamente recomendado.

ViceversaOriginal

Jul 08, 2021 on Shopify

Excelente aplicación nos ayudo muchisimo a generar todos los cambios y devoluciones para nuestra tienda que ofrecemos Cambios y devoluciones gratis, por lo que es una verdadera maravilla y el servicio de atención al cliente es magnifico!