Shopify Retention apps 2026

Everhort

$49-$99 / Month

8.2

3 Reviews

Cohort analytics tools for repeat purchase velocity and LTV Show more

Everhort is a powerful analytics tool designed to help businesses understand customer purchase behavior through cohort-based analysis. By organizing customers according to the month of their first purchase, Everhort enables users to track changes in purchase rates and customer lifetime value over time. This insight allows businesses to assess the effectiveness of their strategies aimed at boosting customer repurchase rates and lifetime value. Key features include the ability to view historical and forecasted lifetime values, analyze customer retention by cohort, and filter reports based on specific order and customer properties. Additionally, users can export detailed reports to CSV for further analysis. With Everhort, businesses can make informed decisions to enhance customer engagement and drive growth.

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New craft ‑ Cancel Direct

$6.99 / Month

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Streamline cancellations, gain insights, improve retention Show more

New Craft - Cancel Direct is an innovative app designed to transform cancellations into future opportunities for businesses. It streamlines the cancellation process by automating tasks, thus reducing the workload on support teams and saving valuable time. By offering a transparent and self-service experience, the app helps build customer trust and improve overall satisfaction even during cancellations. It also provides businesses with insightful data on the reasons behind cancellations, enabling continuous product improvements and enhancing customer retention. With its user-friendly interface, the app is easily adaptable and can be translated into any language, making it accessible to a global audience. Ultimately, New Craft - Cancel Direct addresses the inefficiencies in cancellation management and the scarcity of customer feedback, ensuring a seamless and informed business operation.

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Compass: Customer Account Page

$25-$499 / Month

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Customized Dashboards, My Profile, Reorders, Subscriptions Show more

Compass: Customer Account Page is a cutting-edge app designed to enhance your business by managing customer retention efficiently. With its innovative features, such as in-depth analytics and a fully customizable My Account Dashboard, businesses can easily monitor customer behavior and tailor experiences to individual needs. The app offers adaptable conditional logic for creating effective cancellation flows and customer segmentation, both of which are crucial for improving retention rates. Transform your account dashboard into a centralized hub with dynamic upsell banners to boost customer engagement. Compass also provides valuable insights and data-driven decision-making tools that facilitate business growth. Additionally, the app’s flexible frequency logic and customizable cancellation flow rules ensure a superior customer experience while targeting specific customer segments to maximize retention efforts.

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Invints Trust Badges & Icons

6.2

22 Reviews

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Create eye-catching trust badges, icons, labels, banners. Show more

Invints Trust Badges & Icons is a powerful app designed to elevate the aesthetic of your Shopify store while building customer trust. With its customizable features, you can easily adjust colors, fonts, and the placement of banners, allowing you to integrate seamlessly with your brand identity. The app offers a versatile library of over 150 premade trust badges, covering everything from sale promotions and return policies to shipping and payment assurances. You can also upload your own icons to create a unique look that sets your store apart. By strategically placing these badges on product pages or any preferred location, you can drive sales and enhance credibility. Trust Badge Master further improves website engagement and customer retention, fostering a trustworthy shopping environment.

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Turny Returns & Exchanges

$59-$279 / Month

8.2

4 Reviews

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Automate returns & exchange process & gain insights to reduce. Show more

Turny Returns & Exchanges is a comprehensive app designed to streamline and enhance the returns and exchanges process for e-commerce businesses. By automating these processes, Turny allows businesses to save time and resources while gaining valuable insights into customer behavior that can help reduce return rates and boost revenue. The app integrates seamlessly with logistics providers, enabling automatic generation of shipping labels, and supports integration with platforms such as Shopify and various shipping partners including Shippo and New Zealand Post. Businesses can create a fully branded and personalized returns portal to provide a seamless and delightful experience for customers, ultimately increasing satisfaction and retention. In addition, Turny helps businesses reduce chargebacks and incentivizes in-store returns, promoting increased sales conversions through efficient exchange management.

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Kuma: Segment Analytics

$199-$999 / Month

8.2

9 Reviews

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Kuma: AI-driven marketing, deep insights, privacy focused. Show more

Kuma: AI Marketing Assistant is a cutting-edge tool designed to revolutionize how businesses interact with their customers. By leveraging advanced AI algorithms, Kuma provides deep insights into customer behavior, enabling you to predict their purchasing preferences effectively. The app seamlessly integrates with major platforms like Meta Ads, Klaviyo, and HubSpot to help you execute highly targeted and relevant marketing campaigns. One of Kuma's standout features is its cookie-less operation, ensuring that customer privacy and boundaries are respected while still gathering valuable insights. With Kuma, businesses can enhance their growth trajectory by accurately targeting the right audience with the right messages. Additionally, the app allows you to understand the product buying journey, helping increase customer retention and satisfaction. Embrace a smarter marketing strategy with Kuma and optimize your customer engagement to achieve impactful results.

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Shopmetriq Dashboard

$59 / Month

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Ecommerce Analytics & Dashboard with all your business data. Show more

Shopmetriq Dashboard is a comprehensive Ecommerce analytics tool designed specifically for DTC (Direct-to-Consumer) brands. It offers an in-depth view of your business performance, enabling you to monitor and improve key aspects across the entire customer lifecycle, from acquisition to retention and lifetime value (LTV). With Shopmetriq, businesses can see the big picture by accessing relevant metrics and key performance indicators (KPIs) tailored to their unique needs. The platform helps in setting the right business goals by identifying and tracking the most impactful targets. Boasting over 100 ready-to-use KPIs and cohorts, Shopmetriq is purpose-built to provide valuable insights, empowering brands to make informed decisions and drive strategic growth in the competitive Ecommerce landscape.

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go> Addon Rewards

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Boost loyalty with customizable add-on discounts for Shopify stores. Show more

go> Addon Rewards is a versatile app designed to enhance customer loyalty by offering exclusive add-on discounts, ultimately boosting the average order value (AOV) and customer retention. It provides merchants the flexibility to set eligibility for discounts using customer tags, segments, spend tiers, or membership status, ensuring targeted and effective marketing. The offers seamlessly integrate into the cart and checkout processes utilizing Shopify Functions, ensuring speed and reliability without the need for complex coding or theme alterations. With a straightforward setup process, the app empowers store owners to easily implement and manage reward systems. Merchants can specifically target loyalty segments with rule-based eligibility, making it an invaluable tool for personalized marketing strategies. The customizable add-ons recommendation layout enhances the shopping experience, encouraging repeat purchases and higher customer satisfaction.

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Contribe

8.2

42 Reviews

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Increase customer loyalty while doing real good Show more

Contribe is a powerful tool designed to transform your webshop into a force for good, attracting more customers who are willing to spend more and keep coming back. With Contribe's customizable donation plugin, businesses can easily integrate charitable giving into their platform without the hassle of researching NGOs, thanks to a selection of curated and vetted Impact Projects. The app’s Performance Dashboard allows you to track your impact and key performance indicators (KPIs), providing clear insights to share with your customers and demonstrating the real difference you’re making. By participating in the Good Shopping Movement, you can elevate your brand, boost conversion rates, enhance customer retention, and increase average order value through stronger customer loyalty. Contribe also ensures compliance with new sustainability legislation, keeping your business ahead of regulatory changes. Additionally, a dedicated team of impact experts is always available, offering tailored support to help you maximize your impact and customer engagement.

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Datadrew Analytics: LTV & CAC

$99-$149 / Month

8.2

28 Reviews

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Track & Improve CLTV, Cohort analysis, Benchmarks, Products Show more

DataDrew Analytics: LTV & CAC is a powerful app designed to maximize your store’s potential by diving into essential metrics such as customer lifetime value (LTV) and customer acquisition cost (CAC). It provides deep insights into which products are most effective at retaining customers and helps identify customer segments like "loyal", "promising", and "need attention" to boost repeat purchases. The app also offers comprehensive cohort analysis to unravel vital 90-day LTV and retention trends, helping you stay ahead of the curve. Its advanced product analytics highlights retention-boosting products, while marketing analytics enable optimization of campaigns on platforms like Facebook, ultimately reducing your CAC. Industry benchmarking is a key feature, allowing you to see how your business stacks up against competitors, thereby unlocking pathways for accelerated growth. Elevate beyond spreadsheets and let DataDrew be your strategic ally in turning data into your ultimate business superpower.

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PlayAbly

8.2

2 Reviews

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"Gamify shopping to boost engagement, conversions, and retention effortlessly." Show more

PlayAbly is an innovative app designed to transform shopping into an exhilarating and interactive experience. Leveraging gamified tools, PlayAbly helps businesses boost conversions, capture customer emails, and improve retention rates. Users can choose from a variety of customizable game formats, including swipe-to-shop and product matchups, to create engaging shopping experiences. The app features an intuitive dashboard that provides real-time analytics on customer engagement and insights. Seamlessly integrate PlayAbly with Shopify, personalize your game themes, and automate reward systems effortlessly—no coding skills required. Engage customers with branded games and track conversions with incentive rewards like discounts and perks. With PlayAbly, not only is shopping made fun, it's also a powerful revenue driver for your business.

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Wiz AI Abandoned Cart Recovery

$14.99 / Month

8.2

168 Reviews

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Instantly setup email flows, newsletter, popup, cart recovery Show more

EmailWiz AI Email Marketing is a user-friendly application designed to streamline email marketing efforts for businesses of all sizes. With this app, you can start sending personalized emails to your customers in under two minutes, without requiring any prior knowledge or experience in email marketing. EmailWiz handles everything from building email workflows to designing branded templates, setting up triggers, and automating email dispatch – all tailored to your brand needs. The app focuses on retention by automating recovery emails for lost sales and enhancing revenue without needing to hire a separate marketer or designer. Foundational tasks like idea generation, copywriting, segmentation, and scheduling are made effortless through its easy setup. Furthermore, it offers advanced features such as automated cart recovery emails, abandoned cart reminders, and welcome email series for new subscribers. With a drag-and-drop editor and robust analytics, you can track metrics like revenue, open rates, and click rates to fine-tune your campaigns for maximum deliverability and impact.

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EigenAI Analytics

$20-$80 / Month

8.2

1 Reviews

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AI Predictive Models for Churn and Propensity to buy Show more

EigenAI Analytics is a powerful Shopify application designed to help businesses minimize customer churn using advanced machine learning techniques. By analyzing your store's transactional data, the app builds precise models to predict which customers are at risk of leaving. This enables your business to take timely, targeted actions to retain these customers and prevent revenue loss. With EigenAI Analytics, you can seamlessly integrate sophisticated predictive technology without needing any prior expertise. In less than 10 minutes, gain meaningful insights into which customers are most likely to churn within a specified timeframe. Empower your business with data-driven strategies to ensure sustained growth and enhanced customer retention.

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Motherapp Loyalty

$999 / Month

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Boost loyalty with rewards, seamless redemption, intuitive mem Show more

Motherapp Loyalty is a powerful tool designed to enhance customer engagement by seamlessly integrating Shopify with offline retail experiences. This app allows businesses to craft flexible loyalty rules, creating cohesive customer journeys that align with their brand's objectives. Users can dynamically segment customers and engage them through targeted messaging, delivered via multiple channels including email and SMS. Advanced promotion tools provide the capability to offer special features and exclusive deals, while diverse "earn and burn" options present customers with a variety of ways to accumulate and redeem rewards. The app's data-driven BI dashboard offers access to over 20 strategic reports, providing valuable insights into customer behavior and engagement. With features like personalized offers and seamless O2O coupons, Motherapp Loyalty empowers businesses to leverage comprehensive engagement data for sustained growth.

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NAPPS | Mobile App Builder

$99-$999 / Month

8.2

34 Reviews

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Boost conversion and engagement with your mobile app. Show more

NAPPS ‑ Mobile App Builder empowers businesses to create personalized mobile apps seamlessly, without any coding expertise. By simply connecting your store, you can start building your app within minutes, thanks to an intuitive drag-and-drop builder. Customize branding and design specific screens for a unique look while enjoying a smooth mobile experience. The app offers unlimited push and automated notifications to boost customer engagement, conversion rates, and retention. Enhance customer loyalty by leveraging automated features like cart and stock notifications, wishlists, and a streamlined user interface. With tools to swiftly launch campaigns and notifications, NAPPS helps you increase the average order value and foster customer retention effortlessly. Unlock your store's potential on iOS and Android platforms with a professional-grade mobile app.

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Simply Noted

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"Automate personalized handwritten notes for enhanced customer engagement and retention." Show more

Simply Noted is an innovative app designed to enhance customer relationships through the power of automated handwritten physical cards. By setting intelligent triggers, the app enables businesses to send personalized thank-you notes, follow-ups, and milestone cards without manual intervention. It takes a unique approach to customer engagement, effectively re-engaging customers who abandon their carts with a thoughtful handwritten note. Businesses can easily schedule follow-up cards weeks or even months after a purchase, ensuring continued customer interaction. Simply Noted streamlines communication, providing a personal touch that stands out in the digital age. Its automation capabilities allow businesses to maintain a strong connection with customers, fostering loyalty and satisfaction with minimal effort.

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Contentsquare Analytics

(1/5)

1 Reviews

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Create insight-driven unstoppable shopping experiences Show more

Heap is a Shopify-integrated app designed to automatically capture and organize user interactions within your storefront, presenting them in a structured hierarchy of account, user, session, pageview, and event. This intelligent data organization allows you to gain a comprehensive understanding of the customer journey, enabling enhancements in conversion rates, retention, and overall customer satisfaction. By capturing every interaction, Heap offers instant insights, providing an out-of-the-box view of conversion rates across different devices. Additionally, it enables you to segment users based on behavior, demographics, and device usage to uncover meaningful correlations. With its powerful analytics and user-friendly interface, Heap becomes an invaluable tool for optimizing customer experiences and driving business growth.

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LettrLabs ‑ Direct Mail

8.2

1 Reviews

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Automatically send handwritten and printed mail to customers. Show more

LettrLabs - Direct Mail is an innovative app designed to help e-commerce businesses enhance their marketing strategies through the power of automated direct mail. Specializing in both beautifully printed postcards and authentic robotic handwritten letters, LettrLabs ensures your customers receive personalized messages that stand out, each sealed in an inked envelope with a real stamp. By seamlessly integrating with Shopify, the app allows you to automate customer segmentation, enabling targeted communication to retain and win back your customers' business. With detailed analytics, gain a clear insight into your return on investment and the engagement impact of your direct mail outreach. Whether you're aiming to make a memorable impression or boost your marketing ROI, LettrLabs equips you with the tools to elevate your customer interactions.

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Lantern Loyalty & Rewards

$75-$625 / Month

8.2

3 Reviews

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Seamless loyalty and referrals that don't break your brand Show more

Lantern Customer Accounts is a powerful app designed to elevate the customer experience for Shopify stores of all sizes. It offers a comprehensive suite of engagement and retention tools, enabling businesses to create seamless, on-brand experiences. With Lantern, you can easily design and implement customizable loyalty programs featuring tiers, points, and rewards that align with your brand’s unique identity. Additionally, its flexible platform supports the creation of tailored referral programs to enhance customer acquisition. Built on the latest Shopify technologies, including app blocks and checkout extensions, Lantern integrates effortlessly with any app connected via Shopify Flow. Businesses can also develop custom experiences using Liquid, Metafields, CSS, and GraphQL API, making this app a versatile choice for crafting a world-class customer journey.

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Personalization Upsell Dealer

$199-$299 / Month

3 Reviews

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Increase new traffic, upsell & cross-sell and retention. Show more

The Personalization Upsell Dealer by Rosetta.ai is a comprehensive Shopify app designed to enhance your e-commerce marketing strategy. It offers a seamless integration to personalize your online store, targeting specific traffic through advanced product recommendations, strategic smart pop-ups, and optimized search functionality. This tool facilitates effective upselling and cross-selling from the homepage to the checkout process, helping to reduce customer acquisition costs and significantly boost sales revenue. You can also leverage its feature of FREE product exposure on thank you pages across different brands to attract more customers. The app requires no coding, allowing you to fully customize AI-driven recommendations for maximum conversions easily. Additionally, its smart pop-up promotions effectively encourage hesitant shoppers to increase their purchases, while personalized search features aid in product discovery and provide deep insights into customer behavior.

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Shopify Retention apps

Related Categories

Price

Based on reviews

Showing 1 to 20 of 44 Apps

Everhort

New craft ‑ Cancel Direct

Compass: Customer Account Page

Invints Trust Badges & Icons

Turny Returns & Exchanges

Kuma: Segment Analytics

Shopmetriq Dashboard

go> Addon Rewards

Contribe

Datadrew Analytics: LTV & CAC

PlayAbly

Wiz AI Abandoned Cart Recovery

EigenAI Analytics

Motherapp Loyalty

NAPPS | Mobile App Builder

Simply Noted

Contentsquare Analytics

LettrLabs ‑ Direct Mail

Lantern Loyalty & Rewards

Personalization Upsell Dealer