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Okendo: Reviews & Loyalty

Develop by Shopify

$19-$119

/ Month
Free plan available 14 Days Free Trial

Product ratings, reviews, photos/videos, UGC, Q&A, feedback.

Product recommendation quizzes
Automated review collection
Customizable review formats
Unified customer profiles
Post-checkout referrals
Shopify shop integration
Media galleries display

About Okendo: Reviews & Loyalty

Built by Shopify

Address

5150 Mae Anne Ave, Suite 405 #1199, Reno, NV, 89523, US

Website Support Portal Privacy policy Tutorial FAQ Document
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Introduction Video

Description

The customer marketing platform with Reviews, Surveys, Quizzes, Referrals & Loyalty all in one place

Okendo is the customer marketing platform that helps you drive revenue by turning shoppers into Superfans. Showcase high-impact social proof with Reviews, acquire more customers with Referrals, collect continuous customer insights with Surveys, drive conversions with Quizzes, and increase retention with Loyalty. Okendo covers the entire buying journey, empowering you to build stronger, long-lasting customer relationships that accelerate growth.

Okendo is the customer marketing platform that helps you drive revenue by turning shoppers into Superfans. Showcase high-impact social proof with Reviews, acquire more customers with Referrals, collect continuous customer insights with Surveys, drive conversions with Quizzes, and increase retention with Loyalty. Okendo covers the entire buying journey, empowering you to build stronger, long-lasting customer relationships that accelerate growth. more
  • Extensive range of fast, customizable review formats.
  • Power post-review, post-checkout, and onsite referrals.
  • Build engaging product recommendation quizzes with rewards.
  • Display reviews in your online store and Shop with Shopify Shop integration.
  • Automatically save customer data to a unified customer profile.

Pros

  • High-impact social proof with extensive range of customizable review formats
  • Acquisition of new customers through referrals and increased retention through loyalty programs
  • Opportunity to collect continuous customer insights with surveys and quizzes
  • Easy integration with online stores and platforms like Shopify
  • Unified customer profile feature for automatic data saving
  • Excellent customer support with quick response times and personalized assistance
  • Feature-rich app that enhances user experience and store growth
  • Aesthetic options and seamless review capture process
  • Consistently high customer satisfaction based on provided reviews

Cons

  • Pricing based on the number of orders, which may make it expensive for large businesses
  • Importing reviews can be time-consuming and requires strict adherence to templates
  • Certain desired functionalities (like creating review carousels in the theme editor) may need intervention from support/development team

Top Helpful Reviews

OSEA® Malibu

Nov 14, 2025  on Shopify

Working with Okendo has been an exceptional experience. Their support team is consistently responsive, knowledgeable, and genuinely invested in helping us find solutions quickly. Any time we’ve had a question or needed guidance, their team has been right there with clear, actionable answers.

Nearly Offensive

Nov 14, 2025  on Shopify

The Okendo app is super easy to set up and makes providing some really powerful features really super simple. The rapid and detailed responses I received from the Okendo customer service team (Shout out to Josh) were greatly appreciated and in a day and age where customer service feels very shackled and corporate, it was great to speak to some real humans who left me confident that I am supported fully in my use of the Okendo API.

Scully's Wonderful Stuff

Nov 14, 2025  on Shopify

Henry is awesome. Step by stepped us through the ugrade and survey integrations. Super easy! Also, if you're heading down to Mexico City, he's a great source for vegetarian restaurants recco's.

Westwing

Nov 13, 2025  on Shopify

We have been using Okendo for our product reviews for some time now. Super easy set-up and intuitive admin interface. Our account manager is always available to answer questions and tries to resolve any issues as quickly as possible.

SVS

Nov 13, 2025  on Shopify

We've been through a few review platforms now, and onboarding with Okendo was by far one of the easiest. The onboarding team was excellent to work with (thanks Chelsea!!) and significantly reduced the workload our internal team is typically responsible for. The internal review solicitation emails are a little less customizable than we're typically used to, but our use is probably not the norm, and it's a super-minor issue in the grand scheme of things. We look forward to continuing to optimize Okendo to complement our growing needs.

My Secret Swim

Nov 12, 2025  on Shopify

paulo was so helpful, he customised exactly what i needed for my website, and did it all for me. thanks so much

Rowe Casa Organics

Nov 12, 2025  on Shopify

Okendo has been an incredible partner for managing our reviews, rewards program, and customer quizzes. The platform is easy to use, integrates with our tech stack seamlessly, and helps us capture authentic customer feedback that drives trust and repeat purchases. Their support team is always responsive and proactive — it's a great partnership.

Array

Nov 10, 2025  on Shopify

We’ve been using Okendo for a few years now and it’s been fantastic. Super easy to set up and use, and it looks great on our site without needing a lot of work. I love how flexible the templates are and how well it connects with Klaviyo, which makes automating reviews and emails so smooth. The support team is also really helpful and quick to respond whenever we need a hand. Definitely recommend if you’re looking for a reliable reviews app that just works.

iRESTORE Hair Growth System

Nov 10, 2025  on Shopify

Super helpful onboarding process to get us started. Providing all the help we'd need for a smooth transition!

Baseball Lifestyle 101

Nov 07, 2025  on Shopify

We have been using Okendo for a while for our reviews, and we transitioned our loyalty program over to Okendo a few months ago. Both programs are easy to set up & navigate. Our Account Manager is always helpful, and their chat feature in platform is helpful for smaller questions.

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