8.3
Okendo: Product Reviews & UGC logo

Okendo: Product Reviews & UGC

Develop by Okendo

$19-$119

/ Month
  • Built for Shopify
  • Free plan available 14 Days Free Trial

    Product ratings, reviews, photos/videos, UGC, Q&A, feedback.

    Product recommendation quizzes
    Automated review collection
    Customizable review formats
    Unified customer profiles
    Post-checkout referrals
    Shopify shop integration
    Media galleries display
    853 Reviews
    8.3

    About Okendo: Product Reviews & UGC

    Built by Okendo

    Email :

    [email protected]

    Address

    Level 13, 333 George St, Sydney, NSW, 2000, AU

    Website Privacy policy

    Description

    The customer marketing platform with Reviews, Surveys, Quizzes, Referrals & Loyalty all in one place

    Okendo is the customer marketing platform that helps you drive revenue by turning shoppers into Superfans. Showcase high-impact social proof with Reviews, acquire more customers with Referrals, collect continuous customer insights with Surveys, drive conversions with Quizzes, and increase retention with Loyalty. Okendo covers the entire buying journey, empowering you to build stronger, long-lasting customer relationships that accelerate growth.

    Okendo is the customer marketing platform that helps you drive revenue by turning shoppers into Superfans. Showcase high-impact social proof with Reviews, acquire more customers with Referrals, collect continuous customer insights with Surveys, drive conversions with Quizzes, and increase retention with Loyalty. Okendo covers the entire buying journey, empowering you to build stronger, long-lasting customer relationships that accelerate growth. more
    • Extensive range of fast, customizable review formats.
    • Power post-review, post-checkout, and onsite referrals.
    • Build engaging product recommendation quizzes with rewards.
    • Display reviews in your online store and Shop with Shopify Shop integration.
    • Automatically save customer data to a unified customer profile.

    Introduction Video

    Pros

    • High-impact social proof with extensive range of customizable review formats
    • Acquisition of new customers through referrals and increased retention through loyalty programs
    • Opportunity to collect continuous customer insights with surveys and quizzes
    • Easy integration with online stores and platforms like Shopify
    • Unified customer profile feature for automatic data saving
    • Excellent customer support with quick response times and personalized assistance
    • Feature-rich app that enhances user experience and store growth
    • Aesthetic options and seamless review capture process
    • Consistently high customer satisfaction based on provided reviews

    Cons

    • Pricing based on the number of orders, which may make it expensive for large businesses
    • Importing reviews can be time-consuming and requires strict adherence to templates
    • Certain desired functionalities (like creating review carousels in the theme editor) may need intervention from support/development team

    Rating And Reviews

    Zoka Coffee Company

    Sep 16, 2024  on Shopify

    The app is very easy to learn and has a lot of cool features. Laura G just recently led a zoom updating us on reviews and what we could do to help get more reviews. She was awesome and made sure to answer all of our questions and more.

    Sama Danesh

    Sep 12, 2024  on Shopify

    Wow, Okendo has probably the best support and free plan on shopify. An outstanding platform! Their customer service is exceptional—quick, super helpful, and always ready to assist with any questions or issues. The support team consistently went above and beyond to ensure everything ran seamlessly for us, and their prompt responses truly made a difference. Plus, the free plan lets you try all the most important functions without feeling restricted, which is a huge bonus. I highly recommend Okendo for anyone looking for a reliable reviews platform with fantastic customer support!

    Shongolulu

    Sep 11, 2024  on Shopify

    App works very well on several stores, support is top notch (especially Daniel- super fast response, knows the app & outside integrations), which is rare in my 9 years of running Shopify stores and admin'ing dozens of apps.

    We The Earth

    Sep 10, 2024  on Shopify

    I'm new to Okendo and had the pleasure of being assisted by Josh. He was incredibly responsive and answered all my questions with great clarity and speed. The chat support felt very personal, almost like having a one-on-one conversation, which gave me a strong sense of security and confidence in the process. Thanks Josh, you've been a lifesaver!

    Village Hidden in Iron

    Sep 10, 2024  on Shopify

    Integrates well with Shopify and Klaviyo. Support is very helpful and responsive.

    RunFaster

    Sep 07, 2024  on Shopify

    Great customer service, communication has been great with follow up and incredibly helpful with my queries. Highly recommend.

    Melk Cafe

    Sep 05, 2024  on Shopify

    Okendo is incredibly user-friendly, and the customization options allowed us to tailor the review widgets to perfectly match our brand. The ability to include photos and videos has increased customer engagement and the support team is super responsive and helpful, always ready to assist with any questions. We've seen a noticeable boost in customer conversions. Highly recommend!

    OC Ramps

    Sep 05, 2024  on Shopify

    We've had great customer service with many reps over the years, recently we reached out for help on uploading some files & received assistance from Laura - she was very fast on response & identify the issues immediately. We love the platform & service, A+

    Feno

    Sep 05, 2024  on Shopify

    Okendo is solid, has all the features you need, inexpensive and amazing / fast support and will do things for you like set up or any small tasks. they're great

    Unbound

    Sep 03, 2024  on Shopify

    Show more reviews

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