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Okendo: Reviews & Loyalty logo

Okendo: Reviews & Loyalty

Develop by Okendo

$19-$119

/ Month
Free plan available 14 Days Free Trial

Product ratings, reviews, photos/videos, UGC, Q&A, feedback.

Product recommendation quizzes
Automated review collection
Customizable review formats
Unified customer profiles
Post-checkout referrals
Shopify shop integration
Media galleries display

About Okendo: Reviews & Loyalty

Built by Okendo

Email :

[email protected]

Address

Level 13, 333 George St, Sydney, NSW, 2000, AU

Website Privacy policy
Zotabox: All in One Marketing. logo
(152 Reviews)
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  • Free Plan Available
  • Verified
  • Sponsored

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Introduction Video

Description

The customer marketing platform with Reviews, Surveys, Quizzes, Referrals & Loyalty all in one place

Okendo is the customer marketing platform that helps you drive revenue by turning shoppers into Superfans. Showcase high-impact social proof with Reviews, acquire more customers with Referrals, collect continuous customer insights with Surveys, drive conversions with Quizzes, and increase retention with Loyalty. Okendo covers the entire buying journey, empowering you to build stronger, long-lasting customer relationships that accelerate growth.

Okendo is the customer marketing platform that helps you drive revenue by turning shoppers into Superfans. Showcase high-impact social proof with Reviews, acquire more customers with Referrals, collect continuous customer insights with Surveys, drive conversions with Quizzes, and increase retention with Loyalty. Okendo covers the entire buying journey, empowering you to build stronger, long-lasting customer relationships that accelerate growth. more
  • Extensive range of fast, customizable review formats.
  • Power post-review, post-checkout, and onsite referrals.
  • Build engaging product recommendation quizzes with rewards.
  • Display reviews in your online store and Shop with Shopify Shop integration.
  • Automatically save customer data to a unified customer profile.

Pros

  • High-impact social proof with extensive range of customizable review formats
  • Acquisition of new customers through referrals and increased retention through loyalty programs
  • Opportunity to collect continuous customer insights with surveys and quizzes
  • Easy integration with online stores and platforms like Shopify
  • Unified customer profile feature for automatic data saving
  • Excellent customer support with quick response times and personalized assistance
  • Feature-rich app that enhances user experience and store growth
  • Aesthetic options and seamless review capture process
  • Consistently high customer satisfaction based on provided reviews

Cons

  • Pricing based on the number of orders, which may make it expensive for large businesses
  • Importing reviews can be time-consuming and requires strict adherence to templates
  • Certain desired functionalities (like creating review carousels in the theme editor) may need intervention from support/development team

Top Helpful Reviews

Valerie

Jun 11, 2025  on Shopify

We've been using Okendo reviews since launching, and have recommended to multiple clients. Great features and easy to integrate on the website. No need to look elsewhere.

CULTIVER - USA

Jun 10, 2025  on Shopify

Okendo provides excellent service with exceptional customer support. Our Customer Success Specialist, Sheila, has been fantastic to work with. Her deep knowledge of the platform and clear explanations of review optimisation strategies were exactly what we needed. She was responsive to our questions, and provided practical recommendations we can implement immediately. Highly recommend both the platform and their outstanding team.

Kashwere

Jun 10, 2025  on Shopify

Henry Thompson is THE BEST. We had a bit of a rough launch on our Referrals program with users finding a quick way to abuse the system, being told certain things could/couldn't work, and general confusion. We let Okendo know we needed more detailed help, and they sent Henry. We don't even feel like we need to ask questions, as Henry is always several steps ahead of where we are thinking and provides advice that makes PERFECT sense. The kind of advice an old friend would give you, that changes your world view. But, you know... With Okendo instead. Henry reviews our Referrals program daily presently, after making improvements to it, just in case something weird happens again. TL;DR: Henry is amazing, he's got us excited to work on and improve even already well performing aspects of our Okendo products!

Tomlinson's Feed

Jun 10, 2025  on Shopify

Okendo solved all our prior review/notification issues and more. Their customer support team is quick to give you a response, dedicated to your success, and always ready to help. The app is very user-friendly. You'll be up and running in no time.

Redu Sculpt

Jun 06, 2025  on Shopify

What we value most about Okendo is the strategic support we receive for our accounts. Having a dedicated team that consistently provides actionable recommendations has made a significant difference in our performance. The reviews module is robust and allows us to showcase testimonials. We also rely on the email and survey modules, which are well-integrated and enable us to automate feedback and data collection.

Love People Co.

Jun 05, 2025  on Shopify

Amazing Reviews app for small businesses. I looked at at least 7 different apps on Shopify for reviews, and this one is by far the best value for money and has great features. Amazing customer support team. I worked with Paulo and he was a great help and responsive during my query.

Shakti Mat Australia

Jun 03, 2025  on Shopify

Nothing but good things to say about this app - 10/10! From our initial few calls with Alex, onboarding with Alannah, and making the most of our account with Ana, we've had a perfect experience with this app! Our requirements haven't been the most straightforward but the team have been ridiculously helpful and held our hand every step of the way. Would highly recommend, especially if your current app isn't up to standards as ours wasn't.

Max Effort Muscle

Jun 03, 2025  on Shopify

Laura's done a great job helping us optimize our account. Pointing out the low-hanging fruit, finding & sending resources when we need them, and answering any questions we have.

Alamour The Label

Jun 03, 2025  on Shopify

Okendo is very supportive. And Shiela is very patient & understanding when it comes to succeeding the brand! Highly recommend this app and what they do !

Zena Sport USA

Jun 02, 2025  on Shopify

Great app, and awesome Customer Support. Sheila from Okendo was great and helped with all the bumps along the way!

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