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Okendo: Reviews & Loyalty logo

Okendo: Reviews & Loyalty

Develop by Okendo

$19-$119

/ Month
Free plan available 14 Days Free Trial

Product ratings, reviews, photos/videos, UGC, Q&A, feedback.

Product recommendation quizzes
Automated review collection
Customizable review formats
Unified customer profiles
Post-checkout referrals
Shopify shop integration
Media galleries display

About Okendo: Reviews & Loyalty

Built by Okendo

Email :

[email protected]

Address

Level 13, 333 George St, Sydney, NSW, 2000, AU

Website Privacy policy
BON Loyalty Rewards Program logo
(1,458 Reviews)
$25-$349 / Month
  • Free Plan Available
  • Verified
  • Sponsored

Loyalty rewards program with points, POS, referrals &...

Introduction Video

Description

The customer marketing platform with Reviews, Surveys, Quizzes, Referrals & Loyalty all in one place

Okendo is the customer marketing platform that helps you drive revenue by turning shoppers into Superfans. Showcase high-impact social proof with Reviews, acquire more customers with Referrals, collect continuous customer insights with Surveys, drive conversions with Quizzes, and increase retention with Loyalty. Okendo covers the entire buying journey, empowering you to build stronger, long-lasting customer relationships that accelerate growth.

Okendo is the customer marketing platform that helps you drive revenue by turning shoppers into Superfans. Showcase high-impact social proof with Reviews, acquire more customers with Referrals, collect continuous customer insights with Surveys, drive conversions with Quizzes, and increase retention with Loyalty. Okendo covers the entire buying journey, empowering you to build stronger, long-lasting customer relationships that accelerate growth. more
  • Extensive range of fast, customizable review formats.
  • Power post-review, post-checkout, and onsite referrals.
  • Build engaging product recommendation quizzes with rewards.
  • Display reviews in your online store and Shop with Shopify Shop integration.
  • Automatically save customer data to a unified customer profile.

Pros

  • High-impact social proof with extensive range of customizable review formats
  • Acquisition of new customers through referrals and increased retention through loyalty programs
  • Opportunity to collect continuous customer insights with surveys and quizzes
  • Easy integration with online stores and platforms like Shopify
  • Unified customer profile feature for automatic data saving
  • Excellent customer support with quick response times and personalized assistance
  • Feature-rich app that enhances user experience and store growth
  • Aesthetic options and seamless review capture process
  • Consistently high customer satisfaction based on provided reviews

Cons

  • Pricing based on the number of orders, which may make it expensive for large businesses
  • Importing reviews can be time-consuming and requires strict adherence to templates
  • Certain desired functionalities (like creating review carousels in the theme editor) may need intervention from support/development team

Top Helpful Reviews

Grill Masters Club

Jul 29, 2025  on Shopify

Been using Okendo for a while now. Great on-site integrations, displays great on desktop and mobile, love their third party integrations, too. Makes it easy to publish your reviews on other platforms. Plus, their account reps are great, Laura, specifically was super helpful with checking in and optimizing our account to make sure we're getting the most value out of our plan.

VIP Essentials Soaps & Candles

Jul 29, 2025  on Shopify

I already have a similar app, but one of my suppliers sent me a review request and I thought it was better than the experience for my current review app so I thought I would trial it. I needed assistance with one issue and Josh provided super prompt and friendly assistance (he did it for me), so initial thoughts are I will give it a good few months before uninstalling my previous app (disabled) but first impressions are great, and the review features on the site look great and already have received some review responses :-)

Vitawerx

Jul 27, 2025  on Shopify

I recently had the pleasure of meeting with Sheila from Okendo to discuss their Google Shopping Reviews integration and the suite of features they offer to boost sales. Sheila was incredibly knowledgeable, professional, and attentive throughout our conversation. She took the time to thoroughly explain how Okendo’s tools, including their seamless integration with Google Shopping, can enhance customer trust and drive conversions. Her insights into the platform’s capabilities, such as user-generated content and advanced analytics, were clear and tailored to our specific needs, making it easy to see the value Okendo brings to e-commerce businesses.

Femallay Inc.

Jul 25, 2025  on Shopify

I have been very impressed with the customer and technical support during the migration to this platform. The team is fast and easy to communicate with, and the migration process went smoothly.

Wamsutta

Jul 24, 2025  on Shopify

We had a shipping snafu and had to un-fulfill / cancel / re-fulfill a bunch of orders, and that made them ineligible for the sequence, because I forgot to hit "start" exactly on time. Oops. Jay at Okendo helped me understand what happened, and then did a quick and easy courtesy manual send to the few customers who missed the review request emails. Had a good interaction with the onboarding specialist too.

Satisfine Foods

Jul 23, 2025  on Shopify

Sheila was very helpful in reaching our requirements which were specific based on indivdual concerns. She was fast in response times and straight to the point so thank you for your help! Much appreciated

Blueshift Nutrition

Jul 23, 2025  on Shopify

Migrating onto Okendo for Product Reviews was pretty much a breeze, with some very helpful assists from the Onboarding team (shoutout Karen)! It's also been great working with Okendo to put together a Product Reviews plan that works for our business, with features we need, when we need them. Love this flexibility!

Mighty Dog Labs

Jul 20, 2025  on Shopify

We just launched our website and are very green when it comes to website development. We really needed reviews set up quickly, but had no idea what to do. The Okendo website was helpful. But we needed more assistance. Paulo was so very helpful and patient with all of our questions. He had great instructions and was great with our follow up questions as well. Very quickly we were set up and ready to go!

Lems Shoes

Jul 18, 2025  on Shopify

Okendo has been crucial in helping to grow our brand's reputation and better understand our customers. Working with the team through set up and implementation was extremely helpful and the user interface is easy to edit based on our changing needs. Okendo offers such a great array of features, and their quick customer support is also a huge plus! Highly recommend for any business big or small.

Ember

Jul 18, 2025  on Shopify

We’ve had an outstanding experience with Okendo. Not only is the platform incredibly easy to use and packed with powerful features for showcasing reviews, but their support team is truly top-notch. They’ve gone above and beyond to help us at every stage from onboarding to custom configurations. It’s rare to find a partner that’s this responsive, collaborative, and invested in your success. Highly recommend Okendo to any brand looking to build trust and drive conversion through authentic customer content.

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