Excellent customer service. I single-handedly run my business, so to have Laura G re-write my review emails, make the amends herself and create a dedicated reviews page for me, that was a huge help. Here’s hoping it results in more reviews

Thank you for your suggestions to better optimise our store. Okendo are extremely collaborative and supportive.

We had a meeting scheduled in with Shiela and she was very helpful! She answered all our questions and walked us through the process of bumping up our review percentage as well as how we should refresh emails etc.

We've been using Okendo since the start of our company. It provides a lot of flexibility which we love, and has good translation features making it useful in our home market. The account mgmt team (Amanda) sincerely want the software to support our business growth and proactively think alongside you.

The Okendo team has been so proactive and helpful. Our website looks so much better with the reviews being activated and viewable. They have been wonderful to work with and provided lots of additional tools we can implement ourselves.

I've used Okendo at a work place and had such a great experience, both with the onboarding and technical support (and of course the platform is excellent), so when I launched my business it felt like an obvious decision to use Okendo. The team are excellent, the functionality is very user-friendly, and I will continue to sing Okendo's praises!

Paulo was super fast and helpful with my LiveChat query! They fixed the issue in real time, and I was very happy.

Pros: Great features, clean and intuitive user interface, and most especially it's fast! Cons: For an expensive application like Okendo, you'll expect customer service support is top notch. It's not, it's one of the worst out there! They'd assign you a dedicated onboarding specialist but would not respond on a timely manner, their live chat takes ages to reply.

We have been using Okendo for a few years now and it has been great. It's user friendly, customizable and the support team has always been a great help. Laura provides great insight, advice and support for using the platform to its full potential. Okendo makes managing and seeing our reviews very easy, which is important for our brand.

The support team replied incredibly fast and solved exactly what I needed in no time. Super helpful and efficient. This is a top app, absolutely essential to have on your store. Highly recommend!