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Okendo: Reviews & Loyalty logo

Okendo: Reviews & Loyalty

Develop by Shopify

$19-$299

/ Month
Free plan available 14 Days Free Trial

Product ratings, reviews, photos/videos, UGC, Q&A, feedback.

Product recommendation quizzes
Automated review collection
Customizable review formats
Unified customer profiles
Post-checkout referrals
Shopify shop integration
Media galleries display

About Okendo: Reviews & Loyalty

Built by Shopify

Address

20 Cecil St, #05-03 Plus, Singapore, 049705, SG

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Introduction Video

Description

Grow faster with AI-enabled community marketing apps from Okendo.

Okendo gives you the tools to turn your shoppers into Superfans! It's a unified platform with 5 connected, fully featured apps for powering Reviews, Loyalty, Surveys, Quizzes and Referrals. With Okendo, you can power engagement and conversion across all stages of the customer journey. And by having everything in one place you save money on subscription costs and streamline internal workflows. Over 18k+ Shopify brands grow faster and smarter with community marketing by Okendo.

Okendo gives you the tools to turn your shoppers into Superfans! It's a unified platform with 5 connected, fully featured apps for powering Reviews, Loyalty, Surveys, Quizzes and Referrals. With Okendo, you can power engagement and conversion across all stages of the customer journey. And by having everything in one place you save money on subscription costs and streamline internal workflows. Over 18k+ Shopify brands grow faster and smarter with community marketing by Okendo. more
  • AI-powered Review displays and UGC collection automations.
  • Loyalty programs based on points, perks, store credit & direct rewards.
  • Product recommendation quizes, community badges & dynamic surveys and polls.
  • Integrations with Shop, TikTok, Google, Klaviyo, Walmart and 50+ 3rd party apps.
  • Hands-on, 24-7 customer support and strategy guidance for all users

Pros

  • High-impact social proof with extensive range of customizable review formats
  • Acquisition of new customers through referrals and increased retention through loyalty programs
  • Opportunity to collect continuous customer insights with surveys and quizzes
  • Easy integration with online stores and platforms like Shopify
  • Unified customer profile feature for automatic data saving
  • Excellent customer support with quick response times and personalized assistance
  • Feature-rich app that enhances user experience and store growth
  • Aesthetic options and seamless review capture process
  • Consistently high customer satisfaction based on provided reviews

Cons

  • Pricing based on the number of orders, which may make it expensive for large businesses
  • Importing reviews can be time-consuming and requires strict adherence to templates
  • Certain desired functionalities (like creating review carousels in the theme editor) may need intervention from support/development team

Top Helpful Reviews

Fishwife

Nov 25, 2025  on Shopify

We migrated over to Okendo recently, and the team made the process super simple for us! We are really happy with the results, and excited to see how our partnership grows with time.

Privileged

Nov 24, 2025  on Shopify

We had just finished implementing Okendo app, and our onboarding specialist Karen has been a superstar in the whole process. She is very knowledgeable about the programs and made it very easy for us to navigate. Everything was up and running within two weeks!

EAROS

Nov 24, 2025  on Shopify

Henry Thompson was really helpful helping me set up the integrations to bring our Shopify reviews into Tik Tok and went above and beyond by offering me several tips to help us increase our review conversion, which will lead to more sales. Thank you so much!

Kate McLeod

Nov 24, 2025  on Shopify

We use Okendo for Surveys, Reviews, and recently added in Quizzes. Everything is so user-friendly and quick/easy to launch without a developer. The team is so fast, responsive, and a pleasure to work with! Chelsea was able to get our quiz live within a week with all the design updates we needed, taking over project management entirely. Brittany, our CSM, proactively highlights new features and makes them easy to implement. Overall, Okendo offers high-touch support & guidance and has meaningfully improved our on-site experience.

LYS Beauty

Nov 20, 2025  on Shopify

Okendo is incredible—super easy to use and packed with integrations that help elevate our reviews and further connect with our community. A huge shoutout to our account manager, Henry! He’s extremely knowledgeable and took the time to guide us through exactly what we needed to optimize our platform and improve the customer experience. I really appreciated how organized he was, coming prepared with a clear agenda and thoughtful follow-ups that kept us on track and set us up for success. Excited to see the future results. Thank you!

RIFFE Web Store

Nov 19, 2025  on Shopify

We have been using Okendo for a few years. The platform is easy to navigate, and the connection with Klaviyo makes flows and emails seamless. The support team is quick to help with any questions and is proactive in reaching out to offer feedback for optimization and suggesting new tools that may be of value. Highly Recommended!

Fire Cold Plunge

Nov 19, 2025  on Shopify

Love Okendo! Henry did a great job setting things up for us and making our transition smooth. We love the custom questions we can ask, and the display looks great

PRx Performance

Nov 19, 2025  on Shopify

Just got done with an optimization call with Laura and it was fantastic! She brought up actual actionable items for us to address to get our review submissions and referrals increased. Couldn't be happier!

OSEA® Malibu

Nov 14, 2025  on Shopify

Working with Okendo has been an exceptional experience. Their support team is consistently responsive, knowledgeable, and genuinely invested in helping us find solutions quickly. Any time we’ve had a question or needed guidance, their team has been right there with clear, actionable answers.

Nearly Offensive

Nov 14, 2025  on Shopify

The Okendo app is super easy to set up and makes providing some really powerful features really super simple. The rapid and detailed responses I received from the Okendo customer service team (Shout out to Josh) were greatly appreciated and in a day and age where customer service feels very shackled and corporate, it was great to speak to some real humans who left me confident that I am supported fully in my use of the Okendo API.

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