8.6
Okendo: Reviews & Loyalty logo

Okendo: Reviews & Loyalty

Develop by Okendo

$19-$119

/ Month
  • Built for Shopify
  • Free plan available 14 Days Free Trial

    Product ratings, reviews, photos/videos, UGC, Q&A, feedback.

    Product recommendation quizzes
    Automated review collection
    Customizable review formats
    Unified customer profiles
    Post-checkout referrals
    Shopify shop integration
    Media galleries display
    1,058 Reviews
    8.6

    About Okendo: Reviews & Loyalty

    Built by Okendo

    Email :

    [email protected]

    Address

    Level 13, 333 George St, Sydney, NSW, 2000, AU

    Website Privacy policy
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    (42 Reviews)
    • Sponsored

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    Introduction Video

    Description

    The customer marketing platform with Reviews, Surveys, Quizzes, Referrals & Loyalty all in one place

    Okendo is the customer marketing platform that helps you drive revenue by turning shoppers into Superfans. Showcase high-impact social proof with Reviews, acquire more customers with Referrals, collect continuous customer insights with Surveys, drive conversions with Quizzes, and increase retention with Loyalty. Okendo covers the entire buying journey, empowering you to build stronger, long-lasting customer relationships that accelerate growth.

    Okendo is the customer marketing platform that helps you drive revenue by turning shoppers into Superfans. Showcase high-impact social proof with Reviews, acquire more customers with Referrals, collect continuous customer insights with Surveys, drive conversions with Quizzes, and increase retention with Loyalty. Okendo covers the entire buying journey, empowering you to build stronger, long-lasting customer relationships that accelerate growth. more
    • Extensive range of fast, customizable review formats.
    • Power post-review, post-checkout, and onsite referrals.
    • Build engaging product recommendation quizzes with rewards.
    • Display reviews in your online store and Shop with Shopify Shop integration.
    • Automatically save customer data to a unified customer profile.

    Pros

    • High-impact social proof with extensive range of customizable review formats
    • Acquisition of new customers through referrals and increased retention through loyalty programs
    • Opportunity to collect continuous customer insights with surveys and quizzes
    • Easy integration with online stores and platforms like Shopify
    • Unified customer profile feature for automatic data saving
    • Excellent customer support with quick response times and personalized assistance
    • Feature-rich app that enhances user experience and store growth
    • Aesthetic options and seamless review capture process
    • Consistently high customer satisfaction based on provided reviews

    Cons

    • Pricing based on the number of orders, which may make it expensive for large businesses
    • Importing reviews can be time-consuming and requires strict adherence to templates
    • Certain desired functionalities (like creating review carousels in the theme editor) may need intervention from support/development team

    Top Helpful Reviews

    View all reviews

    BleuBully Bedding

    Jan 09, 2025  on Shopify

    If you are a new business starting out (like us) you must download and use Okendo. Reviews matter signficantly to other buyers and also to the business for feedback. The Okendo help support is great in case you are confused or need help with something. It easily integrates with Shopify. You can customize the reviews with your own branding. It is great!

    Galvin Green

    Jan 07, 2025  on Shopify

    Worked flawless since start, never any problems. Good support and awesome customer success management.

    Iles Formula

    Jan 06, 2025  on Shopify

    We only have wonderful things to say about Okendo – the app itself is worth its weight in gold (literally), and the support team have been nothing but helpful, prompt and friendly! We would recommend Okendo over and over again.

    Simply Nootropics EU

    Jan 05, 2025  on Shopify

    We recently worked with Scott to migrate our Okendo reviews platform setup to our USA and EU stores, and the experience was outstanding. Scott handled the process incredibly fast, communicated clearly, and made what seemed like a daunting task feel seamless and straightforward. We’re super grateful for his support! The Okendo platform itself is excellent. It has everything we need in one place: reviews, post-purchase surveys, and quiz funnel. It’s the best reviews platform option out there in my opinion and i've tried many.

    Merry People

    Jan 04, 2025  on Shopify

    Okendo has been a great addition to our review process. The platform’s user interface is incredibly intuitive, and navigating it across multiple regions is a breeze. Even more impressive is the support we’ve received—Ana and Scott have been there every step of the way with prompt, friendly, and knowledgeable service. We couldn’t be happier with Okendo and the team. Highly recommend!

    Perfect Potion

    Jan 04, 2025  on Shopify

    We have recently migrated our loyalty program over to Okendo and have been blown away with the support we have been given from the team. Scott and Alannah always went above and beyond with helping us build, migrate and launch our program and we simply couldn't have done it without them. They stepped us through the process, and contributed a lot of time and resources to ensure we were ready to go under our 2 week turnover. The Okendo app is incredibly more user friendly than our previous platform, Loyalty lion, and we have already seen developments in the backend, analytics and front end customisation since our launch and feel comforted about the speed of their developments and improvements.

    The Bumwrap

    Jan 01, 2025  on Shopify

    I'm sure the app is great but the pricing information on the app page is deceiving. It says it's free for up to 50 orders per month and the only thing that changes in each pricing tier is the amount of orders per month. It's assumed that all features are included as the features listed are the same in every tier and it doesn't say otherwise. Once you install, however, and begin setting up, in order to have all the great features it boasts like quizzes, surveys, rewards/loyalty points, referrals, etc, you have to pay to add each one on. If you want everything it says it does (which assuming everyone does otherwise why would you have installed the app) it becomes like $139/month for up to 50 orders/month and jumps up from there for more orders. Very disappointing and such a waste of time. I never would have installed the app and integrated it into my store if I knew it was WAY out of my budget.

    Zulu & Zephyr

    Dec 22, 2024  on Shopify

    Sheila and her team have been so helpful in providing assistance with online placement of reviews! We appreciate their prompt service. Thank you !

    First Saturday Lime

    Dec 22, 2024  on Shopify

    The app is great and has definitely helped with our conversions and SEO! I didn't realize how much our plan included, but Laura scheduled an account optimization call and helped set everything up which is just going to help sales even more. Thanks, Laura!

    Saltyface

    Dec 18, 2024  on Shopify

    We really like Okendo—their team is always helpful with troubleshooting, responds quickly, and handles our custom requests exceptionally well.

    auvnua

    Dec 18, 2024  on Shopify

    OKENDO's support is truly outstanding. I'm so grateful for resolving every potentially troublesome aspect. I am receiving tremendous help, and the website looks more professional now. I look forward to continued assistance in the future. Thank you very much. ✨ OKENDO 의 지원은 정말 훌륭합니다. 번거로울 수 있는 부분도 모두 해결해 줘서 너무나 감사해요. 정말 많은 도움을 받고 있습니다. 홈페이지가 더욱 프로페셔널하게 보입니다. 앞으로도 많은 도움 부탁합니다.

    Blululi

    Dec 17, 2024  on Shopify

    Thank you for an intuitive and great app! Great customer support as well, Andrè was very helpful in helping us setting some additional features. Thanks again!

    MDAiRE™

    Dec 17, 2024  on Shopify

    This is an easy to use and implement program. Laura is our customer success manager and she crushes it with quick fast solutions any time we have a questions!

    Harmony Candle Co

    Dec 17, 2024  on Shopify

    Okendo is by far the best review app, I can't believe their staff actually helps you optimize your program setups.Thank you Josh for being so nice and helpful!

    Jaydau

    Dec 15, 2024  on Shopify

    i love this app. to gives you the freedom you need. have one of the best customer service i have ever seen. i recomend okendo for every shop owner.

    Show more reviews

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