We had some issues and the app didn't load on the backend. Some minor tweaks and the issue was fixed. I appreciate the good customer service! I do find it takes an hour after a customer places an order when there's an upsell option and we can't fulfill the order until that time passes. It was disrupting our order process flow. I've disabled this feature, and it seems to be working smoothly again.

We've been using the Wiser Personalization App for our Shopify stores, as an agency, and it has been a game-changer for our business. The impact on our revenue has been tremendous, and we've seen a significant increase since we started using it. What truly sets Wiser apart is its ability to create a seamless and synergistic shopping experience. It doesn't just display random recommendations; it intelligently understands our customers' behavior and presents products in a way that makes perfect sense. This has not only boosted our average order value but also made our product pages feel more cohesive and intentional. The setup was straightforward, and the app's performance has been consistently reliable. We highly recommend Wiser to any Shopify store owner looking to personalize their customers' journey and drive substantial revenue growth. Additionally, Karishma, Amit, and the team are top-notch professionals who will always assist and ensure your site is set up correctly.

Prachee and her team were excellent and took care of my concerns perfectly. I'm very happy with the app and service. Top notch!

We had a very positive experience with Wiser. The onboarding was smooth, transparent, and completely spam-free, and the offboarding process was just as uncomplicated and easy. Shan and Karishma were extremely supportive, responsive, and professional throughout, making the whole journey pleasant, very patiently answering all of our detailed questions. Our decision not to proceed right now was purely due to internal timing and resource constraints, not the app itself. We definitely plan to return to Wiser once our resources and time allow — and I can highly recommend both the solution and the fantastic team behind it. Thank you for everything.

All chat support staff very helpful, notably Toheeb & Prachee. Very explanitory on how things work and where they are as I was brand new to setting up the app.

Die Einrichtung hat hervorragend funktioniert. Herr Ankit hat alles genau nach meinen Wünschen eingerichtet und dabei sehr professionell und freundlich gearbeitet. Die App ist super benutzerfreundlich und das Team ist einfach großartig. Vielen Dank für den tollen Service!

They responded immediately whenever I had questions during the setup, and also handled some minor adjustments promptly. I was impressed by the speed of their support.

Super helpful in helping me setting it up and even helped me to customise it to my theme when it wasn't working out. It looks great and hopefully going to be super helpful in directing customers when I launch my website! But currently looks amazing. customer service was top notch 10/10.

Highly recommended – Great support & powerful features We've been using the Wiser app for a while now and couldn't be happier. It’s highly configurable, works exactly as it should, and fits seamlessly into our store’s needs. The support team is fantastic – especially Prachee, who has been incredibly responsive and helpful throughout. The app is ideal for anyone looking to implement product recommendations, frequently bought together, and other upsell features. All of this comes at a very reasonable price. We're now also considering adding their Search & Filter option based on the excellent experience we've had so far.

I have used the Wiser App for 3 years now and I am very happy with the results (ie sales from it!). With the amazing help of tech support, I can implement the features and maximise what the app has on offer. As a small ecomm business, with limited web development knowledge. I find it easy to navigate. This is by far the most performing app on my website.