Linh and Zuri were extremely helpful with all the questions I had. They were very responsive and very quick, I felt very supported and really appreciated the superior customer service. Still building my website but so far I'm really have with the theme and also the support that comes with it.

Essential App & The Fastest Support on Shopify The FoxKit app is an essential tool for anyone using the Minimog theme, adding powerful and easy-to-use features. What's even more impressive, however, is the support team. I was helped by Linh, who was absolutely phenomenal. She responded almost instantly and resolved my query in minutes. I've used dozens of Shopify apps, and I have never experienced support this fast or this effective. In the world of e-commerce, speed matters, and knowing that the FoxEcom team is there to help so quickly is invaluable. This is the gold standard for how app support should be done. 10/10.

I really appreciate the support from the FoxEcom team. They were quick to respond, understood the issue clearly, and resolved the Mega Menu scrolling problem efficiently on both desktop and mobile. Their professionalism and prompt assistance made the entire experience smooth. Thank you for the excellent support! — Shawn Joseph https://guzelfashion.store

After upgrading to a paid plan, you get access to live-chat support—and it’s stellar. The team is quick, friendly and genuinely committed to solving any issue. What holds the app back are the tight plan limits. On the €14 tier you’re capped at just 10 product bundles or 10 related-product blocks, which barely scratches the surface for a larger catalogue. Jumping to the unlimited plan costs around €90, a steep lift for young brands. I don’t recall the limits being this strict when I first installed the app, so that change feels disappointing. That said, the mega-menu and several other features work beautifully, so overall I’d give it 3 / 5 stars—great support and solid tools, but restrictive pricing.

Super god til at løse problemer og altid hurtig til at vende tilbage på spørgsmål. Meget hjælpsom og løsningsorienteret!

Great support for any requests you may have, even specific customizations! We're very happy with the templates, the theme, the apps they offer, and especially the great technical team that helps with all your questions. Thank you!

Incredible experience with the FoxEcom/FoxKit team. Super responsive to my questions and really helpful! Every issue I reported was fixed within a day or two. Big thank you to Brian, Harry, Kai, and everyone else who helped tweak the storefront here and there. The app itself is super easy to use!

The best support team! I always receive quick and excellent assistance. This time, Zuri went above and beyond—rather than just redirecting me elsewhere, she made sure I got the help I needed. Truly outstanding service. Thank you so much to the entire support team!

Unfortunately, some of the advertised features are not working as expected, despite support previously confirming their availability before installation. This has resulted in a significant waste of time on our end, and we're quite disappointed with how things have unfolded.

Foxkit has made our store so much better than just using a "standard" theme. We also use the Foxify Page Builder, among other things, and everything from functionality to fantastic support is top-notch! Often, they go above and beyond the usual support services. Thanks again for that! :)