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Customer reviews: FoxKit AIO Upsell Cross‑sell

Develop by FOXECOM

Reviews (350)

Overall rating
4.9

What Merchants Think

Merchants frequently describe "FoxKit AIO Upsell Cross‑sell" as a transformative tool for Shopify stores, especially highlighting its ease of use, integration capabilities with the Minimog theme, and substantial effectiveness in boosting sales. A distinguishing feature, as noted by users, is the exceptional customer support provided by the FoxKit team. Clients consistently praise the app for its robust features that enable seamless setup and customization.

Key Strengths

  • Outstanding customer support, often mentioned by name (e.g., Brian, Zuri, Andrew).
  • Easy setup and user-friendly interface, making it accessible for non-technical users.
  • Integration with the popular Minimog theme.
  • Comprehensive features including upsell, cross-sell, and various ecommerce functionalities.
  • Responsive and helpful documentation, including tutorials and videos.

Common Concerns

  • Reported issues with disappearing features when transitioning from free to paid versions.
  • Sudden lack of real-time chat support resulting in delayed issue resolution.
  • Limitation of certain features unless upgraded to the highest plan.
  • Early versions were perceived to be slow and lacked user experience optimization; however, recent updates have addressed these concerns.

Final Thoughts

"FoxKit AIO Upsell Cross‑sell" is highly recommended by its users for both its advanced ecommerce features and its stellar customer service. While there are some limitations concerning feature availability in different pricing tiers, its integration and support significantly compensate, making the app a must-have for merchants looking to enhance their online stores. Overall, it offers excellent value and practicality for boosting sales and improving customer engagement on Shopify.

xoho

Jun 19, 2025  on Shopify

Linh and Zuri were extremely helpful with all the questions I had. They were very responsive and very quick, I felt very supported and really appreciated the superior customer service. Still building my website but so far I'm really have with the theme and also the support that comes with it.

Vann Veld

Jun 12, 2025  on Shopify

Essential App & The Fastest Support on Shopify The FoxKit app is an essential tool for anyone using the Minimog theme, adding powerful and easy-to-use features. What's even more impressive, however, is the support team. I was helped by Linh, who was absolutely phenomenal. She responded almost instantly and resolved my query in minutes. I've used dozens of Shopify apps, and I have never experienced support this fast or this effective. In the world of e-commerce, speed matters, and knowing that the FoxEcom team is there to help so quickly is invaluable. This is the gold standard for how app support should be done. 10/10.

Güzel

Jun 05, 2025  on Shopify

I really appreciate the support from the FoxEcom team. They were quick to respond, understood the issue clearly, and resolved the Mega Menu scrolling problem efficiently on both desktop and mobile. Their professionalism and prompt assistance made the entire experience smooth. Thank you for the excellent support! — Shawn Joseph https://guzelfashion.store

Koni Design Shop

Jun 04, 2025  on Shopify

After upgrading to a paid plan, you get access to live-chat support—and it’s stellar. The team is quick, friendly and genuinely committed to solving any issue. What holds the app back are the tight plan limits. On the €14 tier you’re capped at just 10 product bundles or 10 related-product blocks, which barely scratches the surface for a larger catalogue. Jumping to the unlimited plan costs around €90, a steep lift for young brands. I don’t recall the limits being this strict when I first installed the app, so that change feels disappointing. That said, the mega-menu and several other features work beautifully, so overall I’d give it 3 / 5 stars—great support and solid tools, but restrictive pricing.

LA SUIT

Jun 04, 2025  on Shopify

Super god til at løse problemer og altid hurtig til at vende tilbage på spørgsmål. Meget hjælpsom og løsningsorienteret!

KimondoShop

Jun 02, 2025  on Shopify

Great support for any requests you may have, even specific customizations! We're very happy with the templates, the theme, the apps they offer, and especially the great technical team that helps with all your questions. Thank you!

HistoHead

May 29, 2025  on Shopify

Incredible experience with the FoxEcom/FoxKit team. Super responsive to my questions and really helpful! Every issue I reported was fixed within a day or two. Big thank you to Brian, Harry, Kai, and everyone else who helped tweak the storefront here and there. The app itself is super easy to use!

Doshi FCSA

May 23, 2025  on Shopify

The best support team! I always receive quick and excellent assistance. This time, Zuri went above and beyond—rather than just redirecting me elsewhere, she made sure I got the help I needed. Truly outstanding service. Thank you so much to the entire support team!

L'Occitane Romania

May 20, 2025  on Shopify

Unfortunately, some of the advertised features are not working as expected, despite support previously confirming their availability before installation. This has resulted in a significant waste of time on our end, and we're quite disappointed with how things have unfolded.

Lens-Aid

May 06, 2025  on Shopify

Foxkit has made our store so much better than just using a "standard" theme. We also use the Foxify Page Builder, among other things, and everything from functionality to fantastic support is top-notch! Often, they go above and beyond the usual support services. Thanks again for that! :)

About Wall Art

May 06, 2025  on Shopify

They have helped me by making a lot of customised changes to make this app work the best for me. I am so Grateful! Many, Many Thanks

Earthlings United - Sustainable Kids Clothing

Apr 29, 2025  on Shopify

The features that foxkit have provided have taken my website to the next level and increased site conversion greatly. Their customer service is top notch as well. great app

Adore Your Skin

Apr 23, 2025  on Shopify

I have nothing but praise for this app. It has helped take my website to new levels! There is nothing that the app cannot do for you. Support is amazing, they respond promptly to each and every question and go way out of their way to help! A big thankyou to Brian for his help and patience in helping me with a tricky area of coding! Highly recommend the app

Liz Jacob

Apr 23, 2025  on Shopify

They have been very responsive to my queries... and have understood and addressed my problem well. Happy with their services and promptness overall.

Navail LLC

Apr 22, 2025  on Shopify

Awesome customer support! I installed FoxKit to get a "notify me" button for out of stock product. The text could not be translated in local languages for my international customers. I was considering installing the app and thought I would give the technical support team a chance to fix it. Usually, customer support team take not of the issue but rarely fix it. Here, the technical team was able to fix the issue within hours! So five start technical support. Now, I remove a star because that type of bug should be seen and fixed by the dev team before the app is released.

Pawesome Prints

Apr 21, 2025  on Shopify

I was really so well helped by linh. I gave her access to my website and she immediately checked with me and adjusted everything for me. Super happy with Foxkit, really recommend it. The theme is also super good and you can really do a lot with it.

Vinkmans

Apr 17, 2025  on Shopify

Thanks Brian for amazing support. Really helps with every possible customization in code I ask to implement.

Lizzie Clark Designs

Apr 16, 2025  on Shopify

Support is excellent, and the features behave precisely the way users expect. Documentation is thorough and up-to-date. By far our most powerful and successful integration to date.

Everydaystore

Apr 10, 2025  on Shopify

Guys, the Foxkit upsell app is superb..the best part is it is user friendly and thier customer support team is awesome. A must have app for your shopify store just go for it.

Romeo Kids

Apr 04, 2025  on Shopify

We've had an outstanding experience with this service. The features are intuitive, powerful, and perfectly tailored to our needs. Every tool works seamlessly, enhancing efficiency and productivity. What truly sets them apart is their exceptional support—responsive, knowledgeable, and always ready to help. Highly recommended for anyone looking for reliability and top-tier service!

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