We had a meeting scheduled in with Shiela and she was very helpful! She answered all our questions and walked us through the process of bumping up our review percentage as well as how we should refresh emails etc.

We've been using Okendo since the start of our company. It provides a lot of flexibility which we love, and has good translation features making it useful in our home market. The account mgmt team (Amanda) sincerely want the software to support our business growth and proactively think alongside you.

The Okendo team has been so proactive and helpful. Our website looks so much better with the reviews being activated and viewable. They have been wonderful to work with and provided lots of additional tools we can implement ourselves.

I've used Okendo at a work place and had such a great experience, both with the onboarding and technical support (and of course the platform is excellent), so when I launched my business it felt like an obvious decision to use Okendo. The team are excellent, the functionality is very user-friendly, and I will continue to sing Okendo's praises!

Paulo was super fast and helpful with my LiveChat query! They fixed the issue in real time, and I was very happy.

Pros: Great features, clean and intuitive user interface, and most especially it's fast! Cons: For an expensive application like Okendo, you'll expect customer service support is top notch. It's not, it's one of the worst out there! They'd assign you a dedicated onboarding specialist but would not respond on a timely manner, their live chat takes ages to reply.

We have been using Okendo for a few years now and it has been great. It's user friendly, customizable and the support team has always been a great help. Laura provides great insight, advice and support for using the platform to its full potential. Okendo makes managing and seeing our reviews very easy, which is important for our brand.

The support team replied incredibly fast and solved exactly what I needed in no time. Super helpful and efficient. This is a top app, absolutely essential to have on your store. Highly recommend!

We have been using the Okendo reviews app for many years and have had a great experience all along. They continually launch new features to improve their app and add more value for their customers. Their customer support is exceptional. Juan is always super helpful and takes care of questions and requests quickly and with expertise. I don't anticipate ever wanting to change review platforms!

Great support provided by the team, especially with Leonardo. He's super knowledgeable and extremely efficient in providing support when we need help. Thanks team!

Great support and nice app. You just have to click around 1-2 hours , and then it is pretty nice to understand and use. Great Support so far, and thanks to Jay for the great and prof support.

Okendo has been a great platform! We use the reviews and quiz platform and have had a lot of success with both. Their support team is great and is at helping you make the most of the platform. Super satisfied!

Great app, great service as well from their team. Integration was easy and smooth. We migrated our reviews from our previous apps without an issue. The look and feel of the app on the site is top notch, with several customization options to match our branding. I love Okendo's site UI, everything is easy to understand and use. We've tried several top review app options and have been with Okendo for over a year and aren't looking to switch any time soon. Hope my review helps you make your decision.

So far so good! I migrated from Loyalty Lion, Reviews.io, and Fairing surveys to roll them all into one, integrated program. Saved money and the UI/UX is much better IMO. Communication with the team has been great so far as well.

We love the ease of use of Okendo and all that it offers. It easily integrates with our other platforms. A plus is the quick and helpful customer service that Leonardo gave us. They were able to walk us through and pinpoint an issue we were having in our Shopify theme.

We've had a fantastic experience using this software from day one. The system is incredibly easy to use, even for those who aren’t tech-savvy. The intuitive design and clean interface make it simple to navigate and get up to speed quickly, which really helps our team stay efficient and focused. What really stands out are the helpful features that are built right in. From customizable tools to fit your companie's needs, to automated workflows and data analytics. Okendo also has seamless integration with other platforms, which helped us remove other systems to just focus on one. I can’t say enough good things about the support and customer success team. They’re responsive, knowledgeable, and genuinely invested in our success. Whether we’ve had a quick question or needed in-depth assistance, their support has been nothing short of amazing. If you're looking for a reliable, user-friendly solution with top-notch support, this is the one to go with. Highly recommended!

Absolutely incredible support from Kenn on the O'kenn-do team today! He went above and beyond to help us configure the Okendo Reviews App, and his patience, knowledge, and clear guidance made all the difference. It's rare to come across support this thoughtful and thorough — I genuinely can’t thank him enough. The app itself is powerful, but it’s the support team that really sets it apart. Huge personal shoutout to Kenn for making our setup smooth and stress-free! You can see it in action on our site: smuuvbody.com — definitely worth checking out!

Okendo have been the G.O.A.T of reviews platforms. They devised a launch campaign that saw us generate reviews as quickly as possible.

Amanda is great and Okendo really finding Okendo to be a helpful too for getting and sharing our reviews. Thank you!

We’ve had a really great experience using the Okendo app to manage our customer reviews. It works smoothly with our Shopify store and now we’re even able to sync reviews with TikTok Shop! Huge thank-you to Laura Gomez on the support team! She was super helpful, super responsive, and made the whole TikTok sync process way easier to understand.