Shopify Retention apps 2026

New craft ‑ Cancel Direct

$6.99 / Month

Streamline cancellations, gain insights, improve retention Show more

New Craft - Cancel Direct is an innovative app designed to transform cancellations into future opportunities for businesses. It streamlines the cancellation process by automating tasks, thus reducing the workload on support teams and saving valuable time. By offering a transparent and self-service experience, the app helps build customer trust and improve overall satisfaction even during cancellations. It also provides businesses with insightful data on the reasons behind cancellations, enabling continuous product improvements and enhancing customer retention. With its user-friendly interface, the app is easily adaptable and can be translated into any language, making it accessible to a global audience. Ultimately, New Craft - Cancel Direct addresses the inefficiencies in cancellation management and the scarcity of customer feedback, ensuring a seamless and informed business operation.

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Language translation

Automate cancellations

Reduce support workload

Gain cancellation insights

Self-service experience

Save support time

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LimeChat: WhatsApp Support+AI

$199-$699 / Month

8

49 Reviews

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Build AI-driven WhatsApp journeys. Market & convert on chat! Show more

LimeChat: WhatsApp Support+AI is a powerful tool that large brands trust to enhance customer retention and engagement through WhatsApp. This innovative app shifts repeat revenue streams from conventional Meta ads to the efficiency of WhatsApp by utilizing features like broadcasts, customer journeys, and abandoned checkout messaging. With its GPT-powered chatbots, LimeChat optimizes customer support, allowing businesses to scale operations without the need for additional staff. The app stands out due to its spam-free marketing approach and compliance with major standards such as GDPR, SOC2, and ISO27001, ensuring data security and privacy. LimeChat also provides hands-on support with dedicated WhatsApp experts and boasts comprehensive CRM integration for seamless communication across multiple platforms. Through AI-powered analytics, businesses gain insightful metrics on Return on Advertising Spend (RoAS), conversions, Customer Satisfaction (CSAT), and Net Promoter Score (NPS).

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Customer journeys

Abandoned cart messages

Ai-driven whatsapp commerce

Gpt chatbots

Spam-free marketing

Whatsapp selling

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GreatsHub Rewards & Loyalty

$6.99-$10.99 / Month

1 Reviews

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Customer program for Loyalty, Rewards, Points & Referrals Show more

GreatsHub Rewards & Loyalty is a comprehensive app designed to enhance customer engagement and retention by rewarding loyalty across various interactions. Users can earn points for purchase orders, sign-ups, subscriptions, birthdays, and more, including reviews and referrals. The app seamlessly integrates social media engagement by awarding points for likes, follows, and tags, thus expanding brand visibility. Businesses can effortlessly set up a points program and offer rewards in the form of discounts, encouraging repeat purchases. By incorporating referrals, GreatsHub helps cut back on customer acquisition costs, turning existing customers into brand advocates. With GreatsHub, businesses can create a personalized loyalty experience that not only attracts new customers but also strengthens relationships with their existing clientele.

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Loyalty points

Referrals tracking

Social media rewards

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Motherapp Loyalty

$999 / Month

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Boost loyalty with rewards, seamless redemption, intuitive mem Show more

Motherapp Loyalty is a powerful tool designed to enhance customer engagement by seamlessly integrating Shopify with offline retail experiences. This app allows businesses to craft flexible loyalty rules, creating cohesive customer journeys that align with their brand's objectives. Users can dynamically segment customers and engage them through targeted messaging, delivered via multiple channels including email and SMS. Advanced promotion tools provide the capability to offer special features and exclusive deals, while diverse "earn and burn" options present customers with a variety of ways to accumulate and redeem rewards. The app's data-driven BI dashboard offers access to over 20 strategic reports, providing valuable insights into customer behavior and engagement. With features like personalized offers and seamless O2O coupons, Motherapp Loyalty empowers businesses to leverage comprehensive engagement data for sustained growth.

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Targeted messaging

Multi-channel messaging

Loyalty sync integration

Flexible rule crafting

Promotion tools exclusivity

Earn and burn options

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Contentsquare Analytics

(1/5)

1 Reviews

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Create insight-driven unstoppable shopping experiences Show more

Heap is a Shopify-integrated app designed to automatically capture and organize user interactions within your storefront, presenting them in a structured hierarchy of account, user, session, pageview, and event. This intelligent data organization allows you to gain a comprehensive understanding of the customer journey, enabling enhancements in conversion rates, retention, and overall customer satisfaction. By capturing every interaction, Heap offers instant insights, providing an out-of-the-box view of conversion rates across different devices. Additionally, it enables you to segment users based on behavior, demographics, and device usage to uncover meaningful correlations. With its powerful analytics and user-friendly interface, Heap becomes an invaluable tool for optimizing customer experiences and driving business growth.

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Customer journey insights

Automatic data capture

Hierarchical data organization

Behavior segmentation

Conversion rate analysis

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Angle: Store Credit Loyalty

$999 / Month

8.2

3 Reviews

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Create wallet passes in seconds, drive loyalty and repeat buys Show more

Angle: Wallet Pass Memberships is a versatile app designed to revolutionize membership programs by integrating them into Apple and Google wallet passes. This tool empowers brands to craft wallet passes within minutes, offering a seamless experience for onboarding members and delivering personalized membership benefits. By having wallet passes readily accessible on mobile devices, businesses can enhance customer loyalty and retention, effectively putting their brand quite literally in customers' hands. The app also incorporates a simple sharing tool, enabling customers to easily promote membership benefits to friends and family, fostering organic growth. With Angle, brands can effortlessly distribute passes via customizable widgets, driving engagement through peer-to-peer referrals and rewards. Additionally, businesses can provide exclusive offers and shopping links, enhancing the overall value for members and encouraging sustained brand interaction.

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Create wallet passes

Distribute passes easily

Organic growth referrals

Exclusive member offers

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EigenAI Analytics

$20-$80 / Month

8.2

1 Reviews

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AI Predictive Models for Churn and Propensity to buy Show more

EigenAI Analytics is a powerful Shopify application designed to help businesses minimize customer churn using advanced machine learning techniques. By analyzing your store's transactional data, the app builds precise models to predict which customers are at risk of leaving. This enables your business to take timely, targeted actions to retain these customers and prevent revenue loss. With EigenAI Analytics, you can seamlessly integrate sophisticated predictive technology without needing any prior expertise. In less than 10 minutes, gain meaningful insights into which customers are most likely to churn within a specified timeframe. Empower your business with data-driven strategies to ensure sustained growth and enhanced customer retention.

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Machine learning

Churn prediction

Predictive models

Propensity to buy

Transactional data analysis

Engage at-risk customers

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Ripple Checkout Sign Up

$9.99 / Month

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Let customer sign up on the checkout page Show more

Ripple Checkout Sign Up enhances the checkout experience by allowing customers to effortlessly create an account or receive an invitation during their purchase process. This app integrates seamlessly with your existing checkout setup, adding a customizable block where businesses can include custom fields tailored to their specific needs. It not only simplifies account creation but also enables merchants to tag users who register during checkout, facilitating better customer segmentation and targeted communications. Additionally, Ripple Checkout Sign Up provides the capability to invite existing users without an account, promoting enhanced customer engagement and retention. With its user-friendly interface, businesses can offer a personalized and streamlined checkout experience, ultimately fostering improved customer relationships. Whether you're looking to expand your customer insights or boost user interaction, this app is an invaluable tool for any online retailer.

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Custom fields

Checkout sign-up

Account invitations

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Greenkart: Consumer-led Impact

8.2

1 Reviews

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Making the world a better place, one basket at a time Show more

Greenkart is an innovative app designed to seamlessly integrate charitable giving into the shopping experience, allowing consumers to donate a small percentage of their cart value to a project of their choice at no additional cost. Retailers can select two vetted charitable projects that align with their mission to present to customers, enhancing the personal connection to the cause. Shoppers receive personalized email updates, enabling them to track their impact from start to finish, fostering a greater sense of involvement and achievement. This feature is not only a powerful tool for boosting customer engagement, retention, and lifetime value (CLTV) but also helps businesses reach their impact goals. Along with this, Greenkart provides tailored dashboards to view KPIs and financials, ensuring businesses maintain optimal oversight of their charitable efforts. For those interested in supporting other causes, the app provides flexibility by sourcing non-profits upon request, enhancing its appeal and utility.

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Impact tracking

Dashboard tracking

Customer-led donations

Charity project selection

Personalized updates

Customizable donation percentage

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Rekitr Subscriptions App

9.1

5 Reviews

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"Rekitr: Automate and personalize Shopify subscriptions with ease and flexibility." Show more

Rekitr Subscriptions App is a versatile tool for managing and enhancing your subscription services on Shopify. It automates billing, provides real-time tracking, and includes customizable widgets to streamline operations and personalize customer experiences. The app's Build-a-Box feature empowers shoppers to create customized subscription boxes, while flexible prepaid and pay-as-you-go plans help boost customer retention and revenue. With compatibility across all Shopify themes and support for numerous languages like Spanish, French, German, and Dutch, Rekitr ensures a seamless global rollout. It also offers expert assistance for custom setups, allowing for tailored solutions that align perfectly with your brand. Engage your customers more effectively with automated billing and personalized notifications, all while enjoying easy integration and a suite of insightful analytics.

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Theme compatibility

Multilingual support

Real-time tracking

Automated billing

Analytics integration

Flexible widgets

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Kuma: Segment Analytics

$199-$999 / Month

8.2

9 Reviews

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Kuma: AI-driven marketing, deep insights, privacy focused. Show more

Kuma: AI Marketing Assistant is a cutting-edge tool designed to revolutionize how businesses interact with their customers. By leveraging advanced AI algorithms, Kuma provides deep insights into customer behavior, enabling you to predict their purchasing preferences effectively. The app seamlessly integrates with major platforms like Meta Ads, Klaviyo, and HubSpot to help you execute highly targeted and relevant marketing campaigns. One of Kuma's standout features is its cookie-less operation, ensuring that customer privacy and boundaries are respected while still gathering valuable insights. With Kuma, businesses can enhance their growth trajectory by accurately targeting the right audience with the right messages. Additionally, the app allows you to understand the product buying journey, helping increase customer retention and satisfaction. Embrace a smarter marketing strategy with Kuma and optimize your customer engagement to achieve impactful results.

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Targeted campaigns

Privacy focused

Understand customers

Predict buying behavior

Audience synchronization

No cookies tracking

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Everhort

$49-$99 / Month

8.2

3 Reviews

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Cohort analytics tools for repeat purchase velocity and LTV Show more

Everhort is a powerful analytics tool designed to help businesses understand customer purchase behavior through cohort-based analysis. By organizing customers according to the month of their first purchase, Everhort enables users to track changes in purchase rates and customer lifetime value over time. This insight allows businesses to assess the effectiveness of their strategies aimed at boosting customer repurchase rates and lifetime value. Key features include the ability to view historical and forecasted lifetime values, analyze customer retention by cohort, and filter reports based on specific order and customer properties. Additionally, users can export detailed reports to CSV for further analysis. With Everhort, businesses can make informed decisions to enhance customer engagement and drive growth.

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Cohort analytics

Purchase behavior

Customer grouping

Lifetime value (ltv)

Purchase rate tracking

Repurchase rate tracking

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Simply Noted

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"Automate personalized handwritten notes for enhanced customer engagement and retention." Show more

Simply Noted is an innovative app designed to enhance customer relationships through the power of automated handwritten physical cards. By setting intelligent triggers, the app enables businesses to send personalized thank-you notes, follow-ups, and milestone cards without manual intervention. It takes a unique approach to customer engagement, effectively re-engaging customers who abandon their carts with a thoughtful handwritten note. Businesses can easily schedule follow-up cards weeks or even months after a purchase, ensuring continued customer interaction. Simply Noted streamlines communication, providing a personal touch that stands out in the digital age. Its automation capabilities allow businesses to maintain a strong connection with customers, fostering loyalty and satisfaction with minimal effort.

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Automated handwritten notes

Purchase-triggered sending

Intelligent trigger setup

Abandoned cart engagement

Milestone note automation

Follow-up scheduling

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PlayAbly

8.2

2 Reviews

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"Gamify shopping to boost engagement, conversions, and retention effortlessly." Show more

PlayAbly is an innovative app designed to transform shopping into an exhilarating and interactive experience. Leveraging gamified tools, PlayAbly helps businesses boost conversions, capture customer emails, and improve retention rates. Users can choose from a variety of customizable game formats, including swipe-to-shop and product matchups, to create engaging shopping experiences. The app features an intuitive dashboard that provides real-time analytics on customer engagement and insights. Seamlessly integrate PlayAbly with Shopify, personalize your game themes, and automate reward systems effortlessly—no coding skills required. Engage customers with branded games and track conversions with incentive rewards like discounts and perks. With PlayAbly, not only is shopping made fun, it's also a powerful revenue driver for your business.

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Shopify integration

Intuitive dashboard

Gamified shopping

Automate rewards

Customizable game formats

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Loyalti: CRM+Loyalty+Marketing

8.2

2 Reviews

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Get more customers with less work with streamlined marketing. Show more

Loyalti is a versatile app designed to streamline marketing efforts and boost customer acquisition for businesses, especially Shopify merchants. By automating marketing tasks, it allows business owners to concentrate on their core activities while effectively increasing both sales and customer engagement. With its leading-edge loyalty program, Loyalti has already helped brick-and-mortar retailers increase customer loyalty by 30%, and now extends its benefits to online retail spaces. Users can effortlessly create and schedule social media posts and marketing emails, as well as design various promotions like discounts and BOGO offers. The app also enables businesses to seamlessly manage customer loyalty programs with customizable points and rewards systems. Complemented by a user-friendly interface, Loyalti offers step-by-step support through pop-up instructions, videos, and how-to guides, along with responsive customer service from US-based representatives.

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Email marketing automation

Loyalty program management

Social media scheduling

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Omnivio Promise Engine

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"Enhance sales with accurate real-time delivery estimates for merchants." Show more

Omnivio Promise Engine is a powerful tool designed for merchants to provide real-time, accurate Estimated Delivery Dates (EDD) based on the specific locations of buyers. The app integrates seamlessly with multiple warehouses, ensuring customers receive precise delivery estimates, which helps in reducing cart abandonment and boosting conversion rates. By eliminating vague delivery timelines, Omnivio enhances transparency between businesses and customers, thereby building confidence and fostering long-term relationships that lead to increased customer retention and repeat purchases. The app offers custom rules based on inventory and fulfillment hierarchies, ensuring a tailored and efficient user experience. Omnivio also integrates effortlessly into the checkout flow and with various shipping providers, making it an indispensable solution for businesses aiming to optimize their shipping logistics. Overall, Omnivio Promise Engine is designed to transform the shopping experience by providing clarity and reliability in delivery expectations.

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Seamless integration

Real-time edd

Custom inventory rules

Accurate delivery timelines

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Compass: Customer Account Page

$25-$499 / Month

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Customized Dashboards, My Profile, Reorders, Subscriptions Show more

Compass: Customer Account Page is a cutting-edge app designed to enhance your business by managing customer retention efficiently. With its innovative features, such as in-depth analytics and a fully customizable My Account Dashboard, businesses can easily monitor customer behavior and tailor experiences to individual needs. The app offers adaptable conditional logic for creating effective cancellation flows and customer segmentation, both of which are crucial for improving retention rates. Transform your account dashboard into a centralized hub with dynamic upsell banners to boost customer engagement. Compass also provides valuable insights and data-driven decision-making tools that facilitate business growth. Additionally, the app’s flexible frequency logic and customizable cancellation flow rules ensure a superior customer experience while targeting specific customer segments to maximize retention efforts.

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Conditional logic

Subscription management

Customer segmentation

Customer behavior analytics

Order history

Customized dashboards

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Decile ‑ Customer Analytics

$1500-$900 / Month

8.2

23 Reviews

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Customer Data & Analytics Built by and for Marketers Show more

Decile ‑ Customer Analytics is designed to unlock value at every stage of the customer journey by leveraging your first-party data combined with comprehensive enrichment attributes. This app enables businesses to pinpoint high-value customer personas and the products that appeal to them, thereby optimizing acquisition strategies. By providing a detailed understanding of the customer lifecycle, Decile aids in enhancing customer retention. It offers powerful analytical tools, such as customer cohorts, product analytics, and sequential purchase reports, to guide decision-making. The app also features persona enrichment using a wealth of demographic and psychographic traits, allowing businesses to build and analyze customer segments effectively. With predictive models for lifetime value and lifecycle segmentation, marketing efforts become more precise. Furthermore, Decile facilitates action by syncing enriched data to major marketing platforms like Klaviyo, Attentive, and Meta, integrating insights seamlessly into your marketing operations.

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Customer segmentation

Product analytics

Customer cohorts

Sequential purchase reports

Demographic traits

Psychographic traits

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go> Addon Rewards

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Boost loyalty with customizable add-on discounts for Shopify stores. Show more

go> Addon Rewards is a versatile app designed to enhance customer loyalty by offering exclusive add-on discounts, ultimately boosting the average order value (AOV) and customer retention. It provides merchants the flexibility to set eligibility for discounts using customer tags, segments, spend tiers, or membership status, ensuring targeted and effective marketing. The offers seamlessly integrate into the cart and checkout processes utilizing Shopify Functions, ensuring speed and reliability without the need for complex coding or theme alterations. With a straightforward setup process, the app empowers store owners to easily implement and manage reward systems. Merchants can specifically target loyalty segments with rule-based eligibility, making it an invaluable tool for personalized marketing strategies. The customizable add-ons recommendation layout enhances the shopping experience, encouraging repeat purchases and higher customer satisfaction.

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Cart integration

Customizable discounts

Simple setup

Targeted offers

Rule-based rewards

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Casa

Claim Offer

"Casa: Optimize customer journeys, loyalty, and sales on one platform." Show more

Casa is a powerful app designed to give businesses complete control over their customer lifecycle, focusing on boosting retention and increasing sales. It allows you to track e-commerce actions and create personalized customer journeys, ensuring your customers receive the most relevant offers and experiences. The app includes an integrated bill sync feature, simplifying the management of transactions and customer interactions on a single platform. Users can earn reward points with every purchase, which can be redeemed for discounts, encouraging customer loyalty. Casa also unlocks exclusive deals tailored to individual preferences, enhancing the shopping experience at checkout. For easy access, the app supports effortless sign-ins via Google or Facebook. Additionally, users can personalize their experiences by saving and managing customer details while effortlessly tracking e-commerce events.

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Point rewards

Personalized offers

Exclusive deals

Targeted offers

Ecommerce tracking

Automated loyalty

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Shopify Retention apps

Related Categories

Price

Based on reviews

Showing 40 to 60 of 44 Apps

New craft ‑ Cancel Direct

LimeChat: WhatsApp Support+AI

GreatsHub Rewards & Loyalty

Motherapp Loyalty

Contentsquare Analytics

Angle: Store Credit Loyalty

EigenAI Analytics

Ripple Checkout Sign Up

Greenkart: Consumer-led Impact

Rekitr Subscriptions App

Kuma: Segment Analytics

Everhort

Simply Noted

PlayAbly

Loyalti: CRM+Loyalty+Marketing

Omnivio Promise Engine

Compass: Customer Account Page

Decile ‑ Customer Analytics

go> Addon Rewards

Casa