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Heap

Develop by Heap Inc
Free plan available

Create insight-driven unstoppable shopping experiences

Customer journey insights
Automatic data capture
Hierarchical data organization
Behavior segmentation
Conversion rate analysis

About Heap

Launched Apr 02, 2023

Categories

Built by Heap Inc

Email :

[email protected]

Address

L2, 225 Bush Street, San Francisco, CA, 94111, US

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Introduction Video

Description

Analyze your storefront with no engineering required.

Heap automatically captures all user interactions in your Shopify storefront, then organizes this data into a simple yet flexible hierarchy (account > user > session > pageview > event) for you to understand your complete customer journey and improve conversion, retention, and customer delight!

Heap automatically captures all user interactions in your Shopify storefront, then organizes this data into a simple yet flexible hierarchy (account > user > session > pageview > event) for you to understand your complete customer journey and improve conversion, retention, and customer delight! more
  • Heap automatically captures everything shoppers do and provides instant insights
  • With Heap, you get a full out-of-the-box view of your conversion rate by device
  • Segment users by behavior, demographics & devices to understand correlations

Pros

  • Automatically captures all user interactions on Shopify storefront
  • Organizes data into a simple and flexible hierarchy for easy understanding of customer journey
  • Improves conversion, retention, and customer delight
  • Provides instant insights into conversion rates by device
  • Allows segmentation of users by behavior, demographics, and devices to understand correlations
  • Full out-of-the-box view of conversion rates

Cons

  • Can be overwhelming with the amount of data captured
  • Requires a learning curve to effectively utilize all features
  • Potential performance impact due to continuous data capturing
  • Limited customization options for data presentation
  • May require technical support for integration with existing Shopify storefront

Top Helpful Reviews

dryoasisplants

Sep 29, 2024  on Shopify

Sounds cool but unfortunately was unable to install. UI flow to install is confusing and not optimized for shopify. At one point after creating a Heap account via SSO I was dumped onto a page about installing in a development environment ?! I'm not running application servers with different environments... this is what shopify helps us avoid. This install process should be just a few clicks.

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