Showing 1 to 9 of 1 Apps

Create insight-driven unstoppable shopping experiences Show more

Heap is a Shopify-integrated app designed to automatically capture and organize user interactions within your storefront, presenting them in a structured hierarchy of account, user, session, pageview, and event. This intelligent data organization allows you to gain a comprehensive understanding of the customer journey, enabling enhancements in conversion rates, retention, and overall customer satisfaction. By capturing every interaction, Heap offers instant insights, providing an out-of-the-box view of conversion rates across different devices. Additionally, it enables you to segment users based on behavior, demographics, and device usage to uncover meaningful correlations. With its powerful analytics and user-friendly interface, Heap becomes an invaluable tool for optimizing customer experiences and driving business growth.
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Customer journey insights
Automatic data capture
Hierarchical data organization
Behavior segmentation
Conversion rate analysis

Replay sessions, debug issues, and provide live support effort Show more

Session Replay & Analytics Pro is a comprehensive app designed for Shopify store owners to enhance their online business by providing detailed insights into customer interactions. This tool captures and analyzes customer sessions, offering invaluable data to understand user behavior and identify potential website issues. With features like session replay, store owners can easily view and replay customer interactions to pinpoint obstacles or crashes in real-time. The app’s live session monitoring enables users to watch customer activities as they happen, providing immediate insights. For those who require instant intervention, the remote control function allows store owners to take control of the session to offer live assistance. Additionally, the app supports recording activities for thorough analysis and includes live call support, enabling direct communication with customers to resolve issues swiftly. For basic functionalities, users can try "Session Replay & Analytics," but Session Replay & Analytics Pro offers a robust toolkit for maintaining a smooth and optimized shopping experience.
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Session replay
Debug tools
Live session monitoring
Remote control
Record activity
Live call support

Replay sessions and debug issues easily with powerful analytic Show more

Session Replay & Analytics is an essential app for Shopify store owners, designed to capture and analyze customer interactions on their websites. With its advanced session replay and debug analytics features, users can seamlessly identify and resolve website issues in real-time. This app is particularly beneficial for understanding customer behavior, troubleshooting crashes, and maintaining an optimized online store. In addition to session replays, it offers heatmaps for visual insights and an in-depth analytics dashboard for comprehensive data analysis. For those seeking enhanced functionalities, there's "Session Replay & Analytics Pro" which offers even more robust tools. This app is a vital resource for any Shopify merchant looking to enhance their site's performance and user experience.
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Analytics dashboard
Session replay
Performance insights
Heatmaps
Debugging tools
  • $29 / Month
  • Free Plan Available
  • 7 Days Free Trial
  • Verified
9.5
2,630 Reviews

Heatmap & Google Analytics Alternative - Increase Sales & SEO Show more

Peek! ‑ Better Replay & Survey is an innovative tool designed to enhance your understanding of customer behavior through comprehensive session recordings and insightful analytics. By providing details such as browser type, session length, location, and timestamps, it allows you to thoroughly analyze user interactions and identify areas for improvement on your website. The app goes beyond mere observation by enabling you to create straightforward surveys that integrate seamlessly into checkout pages, facilitating direct feedback from customers. This interactive approach helps uncover pain points in your store, empowering you to enhance user experience and boost performance. With easy-to-read insights and e-commerce specific segmentation, Peek! eliminates guesswork, clarifying why certain landing pages may not be converting effectively. The app also centralizes survey responses, making it easier to understand user feedback and build stronger post-purchase connections with your customers.
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Post-purchase surveys
Session replay
Customer surveys
User behavior insights
Ecommerce segmentation
  • $89-$399 / Month
  • Free Plan Available
  • 14 Days Free Trial
7.9
29 Reviews

Turn Live shopping sessions and Shoppable videos into sales. Show more

LiveMeUp: Live Shopping transforms the digital shopping experience by integrating the engaging aspects of TikTok and Instagram into live stream shopping. This innovative app boosts consumer interaction with brands by merging the vibrancy of social media livestreams and live selling. By incorporating live video streaming and shoppable video widgets, it allows consumers to see products in real-time, driving higher conversion rates and generating more revenue. LiveMeUp facilitates instant purchasing with in-video add to cart features and supports multistreaming across social platforms to reach broader audiences. Additionally, it offers personalized video journeys through Klayvio’s marketing automation and utilizes live video analytics to gain insights into customer purchasing behavior. With proactive customer service, LiveMeUp ensures businesses can enhance their live shopping strategy effectively.
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Shoppable video widgets
In-video add to cart
Live video shopping
Multistream live videos
Personalized video journeys
Live video analytics
  • $49-$499 / Month
  • Free Plan Available
  • 60 Days Free Trial

Diagnose Time, Interest and Issues. Playback Sessions. Show more

Germain UX Insights & Replay is a comprehensive digital experience platform ideal for teams focused on product development, marketing, customer loyalty, and growth. It provides deep qualitative and quantitative insights into user and process interactions, enabling organizations to optimize user journeys and enhance workflow efficiency. The platform features video-like replays of real user sessions, offering detailed visibility into user behaviors and interactions. With its powerful automation capabilities, GermainUX facilitates seamless enhancements to user experience and process performance. It also incorporates highly customizable data science and developer tools, making it versatile for a wide range of applications. Key features include business process efficiency analysis, technology root-cause analysis, and user feedback collection through tools like NPS popups. Additionally, GermainUX supports customizable monitoring, alerting, automation, reporting, and dashboarding to help teams make data-driven decisions.
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Session playback
Efficiency analysis
Root-cause analysis
Feedback popup
Custom monitoring
  • $1000 / Month
  • 14 Days Free Trial
7.8
1 Reviews

1-on-1 Video Sessions with your Most Active Site Visitors Show more

Uptok is an innovative Live Video Commerce app that revolutionizes customer interaction by facilitating 1-on-1 video chats directly on your website. Designed for businesses looking to engage with high-intent customers, Uptok moves beyond impersonal chatbots and tedious forms, focusing instead on genuine human connections. This human-first platform leverages AI-driven algorithms to maximize real-time face-time between your team and potential buyers, ensuring your video interactions are as effective as possible. Key features include live intent detection, allowing you to focus on your most serious shoppers, and the Stream & Greet function, which lets you engage and assist customers with a friendly wave. Additionally, Uptok enhances customer interaction with smart in-session capabilities, enabling you to suggest personalized products and offer custom discounts. Perfect for businesses wishing to elevate their customer service through meaningful, personalized engagement, Uptok offers a seamless way to boost your video commerce ROI.
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Live intent detection
Stream & greet
Smart in-session interactions
  • $9 / Month
  • Free Plan Available
7.8
6 Reviews

One interface integrates omnichannel social media chat session Show more

SaleSmartly: Omnichannel Chat is a robust communication platform designed to enhance customer interaction across multiple channels. This app seamlessly integrates various messaging platforms, allowing businesses to manage customer dialogues from social media, websites, and more, all in one centralized location. It offers powerful features like real-time chat, automated responses, and analytics to optimize customer service and engagement. With an intuitive interface, SaleSmartly ensures that businesses can effortlessly track conversations and deliver timely, personalized support. By bridging communication gaps, it empowers companies to build stronger relationships with their customers. Whether you’re a small business or a large enterprise, SaleSmartly helps streamline your communication strategies and boosts efficiency.
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Omnichannel integration
Unified interface
Social media chats
Centralized communication
Quick serve feature
  • $6.32 / Month
  • 3 Days Free Trial

Analyze recordings & view customers sessions in action. Show more

Session Backtrack is an innovative app designed to enhance your understanding of how users interact with your website. It meticulously records and tracks all mouse clicks, taps, and movements as users navigate through different pages. By leveraging these session recordings, businesses can gain valuable insights into user behavior, identify any obstacles users encounter, and make informed decisions to optimize the overall user experience. This tool empowers you to pinpoint areas of improvement in your product, enabling you to offer a more seamless, enjoyable, and intuitive experience for your customers. By analyzing customer journeys, Session Backtrack helps drive product enhancements and fosters a user-centric approach to website development and design. Ideal for developers, marketers, and UX designers, this app is crucial for anyone looking to increase engagement and satisfaction on their digital platforms.
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Session replay
Mouse tracking
Customer journey
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