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Retention X

Develop by RetentionX

$49

/ Month
Free plan available 30 Days Free Trial

Turn your data into actionable insights: Lifetime Value LTV

Customer segmentation
Cohort analysis
Churn prediction
Lifetime value insights
Platform audience sync
Retention strategies
Loyalty audiences

About Retention X

Launched Dec 10, 2020

Categories

Built by RetentionX

Email :

[email protected]

Address

RetentionX Inc., 4934 Zuma Ct, Dallas, TX, 75206, US

Website Support Portal Privacy policy Tutorial FAQ
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Introduction Video

Description

Maximize Profit Per Customer: Increase Customer Lifetime Value (LTV) & Retention with Automations.

Leverage 100+ analytical tools like Customer Lifetime Value (LTV), Customer Segmentation & Cohort Analysis to dive deep into your data. RetentionX turns complex information into actionable insights that significantly enhance customer retention, optimize acquisition, and increase your profit per customer. Use our built-in automations to target audiences with laser precision on platforms like Meta, Klaviyo, or Tiktok – and put your products in the perfect position with our smart merchandising.

Leverage 100+ analytical tools like Customer Lifetime Value (LTV), Customer Segmentation & Cohort Analysis to dive deep into your data. RetentionX turns complex information into actionable insights that significantly enhance customer retention, optimize acquisition, and increase your profit per customer. Use our built-in automations to target audiences with laser precision on platforms like Meta, Klaviyo, or Tiktok – and put your products in the perfect position with our smart merchandising. more
  • Identify which products, segments & channels drive Customer Lifetime Value (LTV)
  • Find out who is predicted to churn when and determine what will make them stay
  • Win back lost customer cohorts & boost retention through customer segmentation
  • Acquire better customers and drive loyalty with quality audience segments
  • Automate your merchandising to get more sales from the same traffic

Pros

  • Simplifies reporting significantly
  • Clearly explained graphs and data
  • Flexible pricing structure, providing good value for money
  • Offers more insights than default Shopify reporting
  • Includes actionable items to improve revenue with new and return customers
  • Enables segmentation without manual effort
  • Excellent UI/dashboard
  • Daily report emails
  • Helps in tailoring promotions and discounts effectively
  • Identifies new opportunities to increase revenue
  • Easy-to-use tool with insightful data
  • Help Desk and videos provide depth in understanding data outcomes
  • Stellar customer support
  • Best value for money among similar tools
  • Generates actual revenue gains

Top Helpful Reviews

Anonymous Copenhagen Official Online Store

Jun 12, 2025  on Shopify

RetentionX has proved to be a great tool in providing valuable insights about our own customers that otherwise would be hard for us to understand. The data and insights available have enabled us to take one step further in media activation and I think that the RetentionX team did a great job in putting themselves in the shoes of businesses like ours. You can tell by the relevance of the data provided and when thinking about what questions they help us answer. Besides providing lots of relevant and sophisticated visualizations, we really appreciate that RetentionX has a great resource library and guides to help reading the insights and navigate across the multiple reports. Customer support is also great, always happy to help and super clear in their communication.

The James Brand

Jun 05, 2025  on Shopify

RetentionX has transformed how we understand and engage with our customers. The platform’s intuitive dashboards and advanced segmentation tools have provided us with actionable insights that were previously hard to uncover for a small team. The integration with our marketing stack, including Klaviyo, has streamlined our campaigns and improved targeting efficiency.

ace&jig

Jun 05, 2025  on Shopify

We have been very happy with the insights we've gained from Retention X, and have put them to use in our business strategies. It has offered more than it initially promised, and the support team has been prompt, super knowledgeable, and great at giving advice or tutorials. Highly recommend this tool!

The Mercer Brand

May 22, 2025  on Shopify

Retention X has been a game-changer for our customer insights. The dashboards are intuitive, and the segmentation tools help us take action fast. Highly recommend for any brand serious about retention.

Oleka Canvas

Apr 10, 2025  on Shopify

I highly recommend this app for tracking your data and setting up your segments! They offer great support and are very present to help you during the onboarding process. I had two meetings with Kori — she’s super friendly and very proactive in helping us get everything set up!

Béis

Apr 08, 2025  on Shopify

I've had the opportunity to work with Retention X across multiple brands, and it has been an invaluable tool for understanding holistic customer behavior while also allowing us to drill down into specific segments and cohorts with ease. The platform provides quick, actionable insights into consumer data and behavior, eliminating the need for time-consuming manual analysis. Plus, the support team is fantastic—always responsive and willing to help troubleshoot or provide guidance whenever needed.

Good Protein

Mar 28, 2025  on Shopify

We love using Retention X to achieve a more detailed metrics analysis. Alexandra has always been really helpful during our time with Retention X, even more during crunch times!

Boarderie

Mar 27, 2025  on Shopify

Retention X is pivotal in helping make day-to-day decisions. The ability to understand the average time between purchases. Seeing LTV through different lenses has helped to make crucial decisions around advertising. There are also a ton of resources around each set of data to ensure you understand what you're looking at.

Savile Row Company

Mar 19, 2025  on Shopify

Absolutely love this app. It gives me great insights at the touch of a button that help me identify opportunities and analyse so many aspects including how other apps are working inc loyalty, upsells etc as well as helps inform product design decisions. We are also using the merchandising function which is good on the whole and certainly better than others we investigated but does still chuck out some strange anomalies! Kori on the customer team is always really helpful and quick whenever I have a query.

Yearly Co.

Mar 11, 2025  on Shopify

Retention X has been so helpful in gaining insights to our customer behavior without having to spend hours slicing and dicing data outside of Shopify. Kori has been great in making tweaks to make Retention X make sense for how we operate. Excited to continue to utilize the data to drive decisions.

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