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Retention X

Develop by RetentionX

$49

/ Month
Free plan available 30 Days Free Trial

Turn your data into actionable insights: Lifetime Value LTV

Customer segmentation
Cohort analysis
Churn prediction
Lifetime value insights
Platform audience sync
Retention strategies
Loyalty audiences

About Retention X

Launched Dec 10, 2020

Categories

Built by RetentionX

Email :

[email protected]

Address

RetentionX Inc., 4934 Zuma Ct, Dallas, TX, 75206, US

Website Support Portal Privacy policy Tutorial FAQ
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Introduction Video

Description

Maximize Profit Per Customer: Increase Customer Lifetime Value (LTV) & Retention with Automations.

Leverage 100+ analytical tools like Customer Lifetime Value (LTV), Customer Segmentation & Cohort Analysis to dive deep into your data. RetentionX turns complex information into actionable insights that significantly enhance customer retention, optimize acquisition, and increase your profit per customer. Use our built-in automations to target audiences with laser precision on platforms like Meta, Klaviyo, or Tiktok – and put your products in the perfect position with our smart merchandising.

Leverage 100+ analytical tools like Customer Lifetime Value (LTV), Customer Segmentation & Cohort Analysis to dive deep into your data. RetentionX turns complex information into actionable insights that significantly enhance customer retention, optimize acquisition, and increase your profit per customer. Use our built-in automations to target audiences with laser precision on platforms like Meta, Klaviyo, or Tiktok – and put your products in the perfect position with our smart merchandising. more
  • Identify which products, segments & channels drive Customer Lifetime Value (LTV)
  • Find out who is predicted to churn when and determine what will make them stay
  • Win back lost customer cohorts & boost retention through customer segmentation
  • Acquire better customers and drive loyalty with quality audience segments
  • Automate your merchandising to get more sales from the same traffic

Pros

  • Simplifies reporting significantly
  • Clearly explained graphs and data
  • Flexible pricing structure, providing good value for money
  • Offers more insights than default Shopify reporting
  • Includes actionable items to improve revenue with new and return customers
  • Enables segmentation without manual effort
  • Excellent UI/dashboard
  • Daily report emails
  • Helps in tailoring promotions and discounts effectively
  • Identifies new opportunities to increase revenue
  • Easy-to-use tool with insightful data
  • Help Desk and videos provide depth in understanding data outcomes
  • Stellar customer support
  • Best value for money among similar tools
  • Generates actual revenue gains

Top Helpful Reviews

Good Protein

Mar 28, 2025  on Shopify

We love using Retention X to achieve a more detailed metrics analysis. Alexandra has always been really helpful during our time with Retention X, even more during crunch times!

Boarderie

Mar 27, 2025  on Shopify

Retention X is pivotal in helping make day-to-day decisions. The ability to understand the average time between purchases. Seeing LTV through different lenses has helped to make crucial decisions around advertising. There are also a ton of resources around each set of data to ensure you understand what you're looking at.

Savile Row Company

Mar 19, 2025  on Shopify

Absolutely love this app. It gives me great insights at the touch of a button that help me identify opportunities and analyse so many aspects including how other apps are working inc loyalty, upsells etc as well as helps inform product design decisions. We are also using the merchandising function which is good on the whole and certainly better than others we investigated but does still chuck out some strange anomalies! Kori on the customer team is always really helpful and quick whenever I have a query.

Yearly Co.

Mar 11, 2025  on Shopify

Retention X has been so helpful in gaining insights to our customer behavior without having to spend hours slicing and dicing data outside of Shopify. Kori has been great in making tweaks to make Retention X make sense for how we operate. Excited to continue to utilize the data to drive decisions.

Origin Coffee

Mar 06, 2025  on Shopify

Retention X is a powerful tool for retention tracking, LTV monitoring, and performance analysis, featuring a strong, intuitive interface and responsive support. It provides detailed insights into user retention and accurate LTV forecasting, making it a reliable choice for businesses looking to optimise engagement and revenue.

Melanie Auld Jewelry Canada

Mar 05, 2025  on Shopify

We have benefitted greatly from RetentionX and the valuable insights it provides. It has helped us better understand our customers and helps to understand where we need to improve and develop further. It integrates well with our existing Shopify Plus tech stack and we are very pleased with the platform.

BASBAS

Mar 05, 2025  on Shopify

This is one of the most powerful tools I use on a weekly basis across my small and large accounts. It's the easiest way to push specific segments to Google and Meta and a great way to slice and dice your customers.

MOLEQLAR

Mar 04, 2025  on Shopify

Retention X was an incredible help in analysing and sorting our data. When we needed help, Nadine jumped in to save the day and we were able to schedule a call immediately where she helped us understand and navigate our data. I highly recommend using the services of Retention X if you want to get the most out of your CRM.

Caroline Hirons

Feb 27, 2025  on Shopify

I have used Retention X at my previous company and I have just introduced it to my new company as I felt lost without it. It is a great tool to review data and formulate insights in a very simple way. The account management has been great too...Nadine has been on hand to answer all of our questions.

Aromatherapy Associates

Feb 26, 2025  on Shopify

This app is nothing short of fantastic and incredibly helpful in uncovering data that really grows your business. The extra support from Nadine and the team has been very much appreciated and I look forward to continuing to use the app and watch our business grow like never before. Thank you RetentionX

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