7.9
Retention X logo

Retention X

Develop by RetentionX

$10

/ Month
  • Built for Shopify
  • Free plan available 30 Days Free Trial

    Turn your data into actionable insights: Lifetime Value LTV

    Customer segmentation
    Cohort analysis
    Churn prediction
    Lifetime value insights
    Platform audience sync
    Retention strategies
    Loyalty audiences
    71 Reviews
    7.9

    About Retention X

    Launched Dec 11, 2020

    Categories

    Built by RetentionX

    Email :

    [email protected]

    Address

    RetentionX Inc., 4934 Zuma Ct, Dallas, TX, 75206, US

    Website Support Portal Privacy policy Tutorial FAQ
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    Introduction Video

    Description

    Turn your data into actionable insights - your roadmap to higher retention and lifetime value (LTV)

    Leverage powerful analytical tools like Customer Lifetime Value (LTV), Cohort Analysis, and Customer Segmentation to dive deep into your data. Turn complex information into actionable insights, and use these to generate synced audiences on platforms such as TikTok, Pinterest, Klaviyo, and Meta. Retention X is not just a tool - it's your guide to understanding your next steps and their direct impact on revenue.

    Leverage powerful analytical tools like Customer Lifetime Value (LTV), Cohort Analysis, and Customer Segmentation to dive deep into your data. Turn complex information into actionable insights, and use these to generate synced audiences on platforms such as TikTok, Pinterest, Klaviyo, and Meta. Retention X is not just a tool - it's your guide to understanding your next steps and their direct impact on revenue. more
    • Identify which products, segments & channels drive Customer Lifetime Value (LTV)
    • Find out who is predicted to churn when and determine what will make them stay
    • Integrate Retention X into the stack of tools you already rely on
    • Win back lost customer cohorts. Create retention strategies with ideal offers
    • Acquire better customers and drive loyalty with quality audiences

    Pros

    • Simplifies reporting significantly
    • Clearly explained graphs and data
    • Flexible pricing structure, providing good value for money
    • Offers more insights than default Shopify reporting
    • Includes actionable items to improve revenue with new and return customers
    • Enables segmentation without manual effort
    • Excellent UI/dashboard
    • Daily report emails
    • Helps in tailoring promotions and discounts effectively
    • Identifies new opportunities to increase revenue
    • Easy-to-use tool with insightful data
    • Help Desk and videos provide depth in understanding data outcomes
    • Stellar customer support
    • Best value for money among similar tools
    • Generates actual revenue gains

    Top Helpful Reviews

    View all reviews

    Plank+Beam

    Jan 07, 2025  on Shopify

    RetentionX has allowed us to dig deeper into insights on products and customers. RetentionX is easy to use and has became an essential source of data for our brand. Alexandra from RetentionX has been SO helpful and knowledgeable!

    Gorgeous Alpacas

    Jan 06, 2025  on Shopify

    This gives you a lot of data very quickly. I found it really easy to take some of the lists and add to my Audiences in Meta too. Now looking at what I can do next.

    KOALA ECO

    Jan 05, 2025  on Shopify

    Retention X is one of the best tools we have available. It has helped us to understand different segments and behaviours. The team are also so insightful and true experts on what the platform has to offer.

    NICKIS

    Nov 17, 2024  on Shopify

    We've been using RetentionX for over three years now, and it has consistently among our most valuable tools. Now that we've moved to Shopify, we're thrilled that the app seamlessly integrates with our store and continues to provide the same exceptional insights and functionality we've come to rely on. RetentionX has revolutionized the way we understand our customers. The ability to drill down into product-level performance has helped us uncover hidden opportunities that were impossible to identify before. With actionable data and automation, we've seen incredible improvements in both retention and overall revenue. What stands out most is how adaptable the suite is - whether it's tracking behavior, optimizing collections, or increasing LTV, RetentionX truly works in every aspect of our business. The support team has also been phenomenal, guiding us through the transition to Shopify and making sure we're getting the most out of every feature. We couldn't imagine running NICKIS.COM without it. Highly recommended!

    Alp N Rock

    Nov 12, 2024  on Shopify

    Great tool for reporting and gaining more insight into customer behavior, LTV, and follow up purchases. We also like the audience integration with Meta and Google. Really affordable as well!

    Cuner Ahabe

    Nov 04, 2024  on Shopify

    Have been able to draw valuable customer insights into our reporting and help build out Klaviyo automations very easily.

    IntoConcrete

    Oct 20, 2024  on Shopify

    Retention X is one of the best applications we've ever used. Beautiful and super intuitive interface, best features for customer segmentation and retention - continuously improving and adding more... and the cherry on top, incredible customer support. This isn't the first retention app we have used but it's definitely the last one. Thanks team Retention X!

    Dream Life

    Oct 13, 2024  on Shopify

    It's a really useful app - love the segmentation it allows and particularly love the insights it provides that help us focus on what to do first to build revenue!

    Sneakerhype

    Oct 10, 2024  on Shopify

    Retention X has been a game-changer for our business! The platform offers incredible insights that will definitely help us improve customer retention and hopefully also boost our revenue. The demos were also super helpful—Nadine went above and beyond, not only explaining the many useful options of the app but also offering great additional advice tailored to our needs. The interface is user-friendly, making it easy to track key metrics and implement data-driven strategies. Highly recommend Retention X to any business looking to take their customer retention to the next level!

    Nouka

    Oct 03, 2024  on Shopify

    We’ve been using RetentionX for a few months now, and we’re really impressed with the platform. The insights have been invaluable, especially for tracking customer behavior and improving retention strategies. As a fashion brand with quite a few SKUs, we’ve seen promising results from their recently launched Merchandise Optimization tool, which has helped us make data-driven decisions that directly impact our bottom line. Alex and his team have been incredibly helpful, always responsive and ready to support us with any questions or customizations we needed. We’re excited to see how RetentionX continues to evolve and help our business grow!

    OGÉR

    Sep 23, 2024  on Shopify

    RetentionX is easy to use, and the team has been very helpful in ensuring we get the most out of it. We’re using it for better audience segmentation, making our campaigns more effective. Highly recommend!

    AEMBR

    Sep 22, 2024  on Shopify

    RetentionX has such great insights for our brand that Shopify simply cannot provide; or buries. Understanding the customer journey is essential to profitably scaling a business, as is improving customer retention! Highly recommend going for the merchandising upgrade- it's a game-changer for us! What are you waiting for??

    Bravado Spice

    Sep 18, 2024  on Shopify

    RententionX is perfect for people like myself who were thrown into the head of e-commerce role with the company I am with. I have been studying SEO strategies for the better part of the year to learn my new role, and RetentionX has helped in so many ways. Very helpful for better understanding of your customer behaviors and predictions. So much data at your finger tips. Very easy to navigate.

    Tupperware Israel

    Sep 18, 2024  on Shopify

    A great product that gives you a lot of very useful insight to your store, that you can transform into $. Great Product, Great Service & Great People!

    Blvck

    Sep 16, 2024  on Shopify

    Great, user-friendly platform. The team has been incredibly supportive, ensuring we know how to maximize its potential. Our Meta agency is using it to enhance audience targeting, and it's been a game-changer for segmenting our Klaviyo campaigns. The insights feature is especially valuable, offering great ideas to unlock additional revenue for the brand. Highly recommend!

    Show more reviews

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