7.9
RetainIQ logo

RetainIQ

  • Built for Shopify
  • Free App

    Delight shoppers and increase conversion with personalization

    Easy setup
    Hyper-personalized emails
    Hyper-personalized sms
    Segment-of-1 personalization
    Dynamic tags integration
    Behavior tracking
    Multiple data sources
    Trigger interventions
    Experiential intelligence
    41 Reviews
    7.9

    About RetainIQ

    Launched Aug 23, 2021

    Categories

    Built by RetainIQ Global Inc.

    Email :

    [email protected]

    Address

    16192 Coastal Highway, Lewes, DE, 19958, US

    Website Privacy policy
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    Introduction Video

    Description

    Ads & Email hyper-personalization app for brands that helps create meaningful 1:1 user experience.

    RetainIQ enables eCommerce stores globally to convert and retain their customers by allowing brands to send hyper-personalized Emails & SMSes, making interventions more personal and relevant. You can now get beyond segmentation and create segments-of-1 by personalizing for varied dynamic tags such as loyalty, social proof, weather, location, recent-site action and image. Setting up is easy and quick, and our support team ensures that starting up is a breeze and the experience is impeccable.

    RetainIQ enables eCommerce stores globally to convert and retain their customers by allowing brands to send hyper-personalized Emails & SMSes, making interventions more personal and relevant. You can now get beyond segmentation and create segments-of-1 by personalizing for varied dynamic tags such as loyalty, social proof, weather, location, recent-site action and image. Setting up is easy and quick, and our support team ensures that starting up is a breeze and the experience is impeccable. more
    • Add multiple data sources and APIs to deliver that magical experience.
    • Track the behaviour of shoppers and trigger relevantly to increase conversions.
    • Create multiple versions for 1:1 personalization from just 1 HTML.
    • Experiential intelligence that strategizes and optimizes for your brand.
    • Engage like never before and experience increased CTR, CLTV and Revenue.

    Pros

    • Enables hyper-personalized Emails & SMSes, making communications more relevant
    • Allows personalization beyond standard segmentation, creating segments-of-1
    • Supports varied dynamic tags such as loyalty, social proof, weather, location, recent-site action, and images
    • Easy and quick setup with strong support team assistance
    • Capability to add multiple data sources and APIs for enhanced experience
    • Tracks shopper behavior and triggers relevant actions to increase conversions
    • Allows creation of multiple personalized versions from a single HTML
    • Utilizes experiential intelligence to optimize strategies specific to the brand
    • Potential for increased click-through rates (CTR), customer lifetime value (CLTV), and revenue

    Cons

    • Could be overwhelming for small businesses due to multiple dynamic tags and extensive personalization features
    • Relies heavily on data integration, which might be complex for some users
    • Effectiveness is highly dependent on the accuracy and quality of the input data
    • Initial learning curve despite easy setup process
    • Continuous monitoring and optimization may be required to maximize benefits

    Top Helpful Reviews

    View all reviews

    VocalMist

    Dec 19, 2024  on Shopify

    Working with RetainIQ has been a blessing - They are an extremely well organized and proactive team, and really took the time to build out and refine my Klaviyo account with minimal oversight. The pricing is respectable too compared to the level of service.

    BulbAmerica

    Dec 16, 2024  on Shopify

    Our experience with RIQ has been outstanding! They assisted us with all our email and SMS needs, from setting up email flows and campaigns to managing and optimizing them for better performance. We highly recommend their services!

    Peligro Sports

    Dec 12, 2024  on Shopify

    We truly appreciate the excellent work you’ve done with the email campaigns. Your strategies have allowed us to maintain effective communication with our community, and we are very satisfied with the results achieved so far.

    NOOMA

    Nov 21, 2024  on Shopify

    We've had a great experience with RIQ. The value they bring is tough to beat. The thing I appreciate most is how self-sufficient they are. They listen to my thoughts and feedback and incorporate that into their work. Highly recommended!

    MyTickTalk

    Nov 04, 2024  on Shopify

    Our experience with RetainIQ was great! During our recent launch, they helped us redesign our flows and implemented three new flows, including browse abandonment, cart abandonment, and a sunset flow. We also love the AI features they added which took our flows to the next level! We’re especially grateful for Akshama and her team’s support during this critical time.

    Soul & Peace

    Mar 13, 2024  on Shopify

    It is a great app to engage with the customers via emails. The team is great and has helped us to form right email marketing automation flows to generate more value for our business.

    Samsara Cycle

    Jan 20, 2024  on Shopify

    Our experience using the RetainIQ app has been very positive. We have seen higher conversion rates due to the personalization of the emails.

    BLK + GRN

    Jan 13, 2024  on Shopify

    I have worked with several email marketing companies, and RetainIQ is the best I’ve found so far. I was won over by the widget they can install in emails to make them more personal, but the emails they design are not only beautiful but my email performance has improved in 3 areas. 1. Revenue Growth: Achieved a notable 113.91% increase in revenue, with total earnings of $11,994.34 in the reported period (Oct 1st - Dec 25th). 2. Email Engagement: Flows demonstrated strong engagement, with open rates improving by 33.69% and placed order rates up by 16.35%. 3. Email Deliverability: Marked improvements in deliverability metrics with a substantial reduction in bounce rates (-68.61%) and spam rates (-69.82%), indicating high-quality communication reaching its audience effectively. The brand has seen a substantial increase in revenue, largely attributed to email campaigns.

    Atlanta Vinyl

    Dec 06, 2023  on Shopify

    This app integrates with the Yotpo loyalty program. RetainIQ is a great way to include each customer's Loyalty reward status in our marketing emails.

    Mochidoki - The Premium Mochi Ice Cream Company

    Dec 05, 2023  on Shopify

    It's fantastic working with the RetainIQ team - the entire team is extremely quick to respond. They've been able to take our email campaign ideas and enhance them with various data points and unique visual imagery. Since the commencement of our partnership, we've seen an increase in sales from email contributions. The team has a vast amount of knowledge when it comes to what works and is quick to change gears if something is less impactful. We've been working closely with our account manager, Ankita--she's been a joy to work with, as she's organized and brings a new perspective and interesting analytics to our team.

    White Mountain Puzzles

    Nov 21, 2023  on Shopify

    So far so good. Been using the app since September and have seen a nice lift in conversions coming from email. Their support team was super helpful in getting everything set up. No heavy lifting on my part. They did it all. Sean

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