This app does require some time to configure and we only use it for Google Merchant Centre feed at this stage, but the support team have always been very responsive to any questions relating to the functionality and more importantly providing technical help in relation to Google Merchant Centre feeds, certainly more that the actual Google support team.

Good help from support. Unfortunately it's not possible to adjust product titles from all languages in the Simprosys interface (this means you have to use supplemental feeds).

客服回应效率非常快又高，推荐使用！ The support team responds very quickly and efficiently. Highly recommended！

Mehul was very helpful in guiding me through the setup of the Simprosys Google Shopping Feed app. He assisted me in configuring everything and helped include my products in the Google Merchant Center using the Simprosys data source. I’ve just installed the app and will be monitoring the results soon. Thank you for the support!

During onboarding and dealing w/ multiple accounts and domain issues - the support team was able to quickly engage and setup an XML feed to get over the domain issues. Huge help given our speed to market and deadlines. Impressive customer service all around!

Sachin Vaghela was super helpful in helping me fix my product sources in my google merchant center! www.profitnessdepot.com

Excellent App & Outstanding Support! Simprosys Google Shopping Feed is by far the best feed app I’ve used — easy to set up, accurate, and perfectly synced with Google Merchant Center. The support team, especially Sachin Vaghela, is outstanding — always quick, professional, and incredibly helpful. What I love most is that they constantly improve the app and add new features, making it better with every update. Huge thanks to the entire team for their amazing work — truly the best Google feed solution out there!

This is necessary part of doing business online and this definitely an app you can use, but it's also the customer support. They walked me through the details of why I kept seeing errors from merchant center. In my case, I had the Google & YouTube channel that was sending conflicting information. Just needed to disable that. Also, category colors are not the same as Google's color field, so Ashvin helped me sort through the process and made sure I knew how to do it myself with screenshots and step by step guidance. The only downside to all this customer service, you have to be online during IST business hours. Not a terrible price for something that can be basically free sales. Good luck, hope this review helps with your decision making. Update: It's not just Ashvin that is super helpful, there's also Smriti. Spent the time to dig through and figure out why our Meta Product feed was showing many out of stock. We make extensive use of the Shopify Bundle app, so once identified, it was just setting a toggle to get it working. Prior to that she also diagnosed why the google merchant feed was suddenly showing a pricing error on only some items... turn out we had temporarily disabled our product schema app, which was now not reporting any pricing information to compare with the landing page and the feed.

Maitry Rathod was very helpful in guiding me through the setup of the Simprosys Google Shopping Feed app. She assisted me in configuring everything and helped include my products in the Google Merchant Center using the Simprosys data source. I’ve just installed the app and will be monitoring the results soon. Thank you for the support!

I recently had the pleasure of interacting with Simprosys customer support and was highly impressed by the professionalism and efficiency demonstrated by their representative, Sachin. He responded promptly, clearly understood the issue, and provided an effective solution within minutes. His courteous demeanor and expert handling of the situation reflect exceptionally well on Simprosys’ commitment to customer satisfaction. Excellent service overall.