The Simprosys support team was very helpful and responsive. The explanation was easy to understand and helped us move forward quickly. Thank you for the professional and reliable support — much appreciated!

Ashvin was very helpful. Understood the issue and handled it clearly, with patience and by illustrating everything with great diagrams. First class way to handle a query like this.

The customer service team was very patient and professional in answering all sorts of questions. This software is worth using by more people.

Simprosys is an "app" in name only-refreshing relic in a world dominated by AI with little or no human oversight by greedy corporations. IMO, it's more like an old fashioned customer service tech support with a dedicated staff of IRL human experts who don't treat people like they're daft for not being tech savvy. Simprosys is one of my favorite companies and my only paid app...I rarely give reviews, so why am I writing a review for a great little company at 5 am? Because I believe in giving credit where it's due and it's long overdue to thank and bring attention to Simprosys for a recent mayday rescue of our store and tiny business from a near fatal mess by a giant corporation. After weeks of being ignored by "Giant Corp" Simprosy's reply to my email came quickly, with a full analysis, course of action to resolve it... was done in a few hours! It's more valuable today's Al dominated customer support departments in major companies that. I reached out to them with my first catastrophe about 4 years before subscribed, they replied promptly with helpful links, suggest related videos. They always resolved issue or walked me through how to do it myself. No sales pressure. What sets the support staff at Simprosys apart from the usual "Einsteins" is that besides being professional, prompt and polite, over time, my "rescue" interactions with JAY built a rapport I thought couldn't be replicated. After Jay left, I was nervous about retelling my story to new people. Thankfully, the transition to SMRITI and ABHISHEK was seamless. They conveyed familiar calm and confidence- Simprosys attributes that reassured me to trust them to slay my catastrophies as always. A sincere thank you to everyone at Simprosys from Storm and everyone at Wigging It Etc. P} Written by Storm- 100%. 0% AI

Talked to a person called Aradhya who help me with setup questions and best practice with their app and that support was fantastic, their step guide's on how to operate things is so easy and smooth. I really recommend this app and this team. 5+

Excellent cost-effective solution to my Google Merchant minefields! Brilliant support from Nehal and a solid app for serious SEO Ecommerce travellers - made my site www.mikebellmaps.com work for me

This app resulted in a Google Merchant Centre suspension, with unclear reasoning as to why but started when the app was installed. Customer support were unhelpful. Their app itself doesn't do anything special, it sets up the most basic campaign and then you still need to go into Google Ads to ensure you've got your detailed setup done, so it's useless. I don't recommend this at all, stay away.

I use Simprosys Google Shopping Feed for a few years now in all my Shopify stores and I’m happy with their service and all the features in the app. First, it's easy to manage products and find if there is any error in the Merchant center. Just to mention, my Feed is always categorized excellent in Google Merchant. It’s easy to verify if the Google Ads Conversion Tracking is working. In one of my stores I have had an issue because I’m using a post-purchase app and I couldn’t track those conversions. But Simprosys team was extremely efficient adding an additional script in my Shopify store to be able to also track the post purchase conversions, and now it's working properly. Since I started with Simprosys they added so many updates, features and improvement that honestly I should spend a lot of time to describe everything here. I do recommend Simprosys Google Shopping app to all selling online as without a proper tracking – ads campaigns cannot be optimized.

Thanks to Simprosys support for helping me get this set up, they have been great. It looks like a great app.

We have just started using the app and it seem to be exactly what we were looking for, especially the possibility to submit products on international markets. Super fast and friendly technical support that stayed with us until the issue was fully resolved.