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Customer reviews: Simprosys Google Shopping Feed

The Google Shopping Feed app for Shopify helps merchants sync product data seamlessly to Google Shopping, maximizing reach and sales. This review covers its features, pricing, and real user feedback to help you decide if it’s the right fit for your store.

Reviews (4,008)

Overall rating
4.9

What Merchants Think

Overall, merchants express high satisfaction with Simprosys Google Shopping Feed. The app is praised for its functionality and ability to simplify Google Shopping management, although some users note a learning curve. The majority appreciate the exceptional customer support, which is highlighted as a standout feature. The app is considered a valuable tool for improving product visibility and sales on Google, with many users citing its effectiveness and reliability.

Key Strengths

  • Outstanding customer support, frequently praised for responsiveness and helpfulness.
  • Easy to use with seamless integration with Google Merchant Center.
  • Efficient syncing of product feeds without slowing down website performance.
  • Comprehensive features for feed customization and optimization.
  • Ability to manage multiple sales channels like Facebook and Instagram, apart from Google.

Common Concerns

  • Some users find the app interface not very intuitive initially.
  • A few reports of slow or unresponsive customer service in resolving issues.
  • App doesn't support certain languages (e.g., Chinese and some European languages) for multi-country deployment.
  • Concerns over detailed setup instructions and better training resources.
  • A section of users reported bugs or issues with data synchronization that require attention.

Final Thoughts

The Simprosys Google Shopping Feed app is well-received by merchants for its utility in managing Google product feeds and improving e-commerce efficiency. Despite occasional setup difficulties and language limitations, the app is considered an investment-worthy tool, particularly praised for its superior customer service. Its robust feature set and reliability make it highly recommended for Shopify store owners aiming to enhance their Google Shopping campaigns.

Traynor Furnishings

Jul 18, 2025  on Shopify

This app is fantastic. And the support level is amazing. They have always gone above and beyond to help I could not be happier.

Lugacy

Jul 16, 2025  on Shopify

The app works well, and the support team was fast, clear, and helpful when I ran into a tracking issue. They walked me through exactly what was missing and how to fix it. Solid experience overall.

Travels And Bags

Jul 16, 2025  on Shopify

Very good service, which always helps out with all problem. Both hard and easy cases:) Very glad I use Simprosys!!

Lifters Wear

Jul 15, 2025  on Shopify

This app and the support is awesome. I was in touch with the support team a few times and every time they are just awesome.

Sensitive Stones

Jul 15, 2025  on Shopify

Love this app for its seamless feed syncing and smooth integration with Google Ads and GA4. What truly sets it apart is the support team at Simprosys - they're always quick to respond and incredibly patient. They've guided me through everything from customizing my product feed to navigating a GMC suspension appeal. I really appreciate their detailed support and consistent professionalism. Highly recommend!

Autentica

Jul 14, 2025  on Shopify

I had many worries considering my Google Merchant account issues and fickle Google Tag Manager setup. Simprosys seems a promising app and their agents are very competent and helpful in clearing out issues with my conversion tracking and GMC setup for my multiple domains Shopify store. Thank you Nilesh. I also love that Simprosys offers quick setup within few clicks for several channels, including Facebook Catalog and Pinterest. Amazing! I was in a pickle and losing sleep worrying about all these things that Simprosys streamlines and smoothens the process.

Linnaco

Jul 14, 2025  on Shopify

Muy buena aplicación. Multitud de funcionalidades en una sola App y con un servicio de atención al cliente por Chat (en ingles) excelente. Muy recomendable!!

Charlie's Coffee & Tea

Jul 14, 2025  on Shopify

Reliable, Powerful, and Outstanding Support We’ve been using the Simprosys app for our product feeds from Shopify to Google Merchant Center, and the experience has been consistently excellent. Feed Quality: The app provides granular control over feed attributes — far beyond what the native Google & YouTube channel offers. It lets us customize everything from unit pricing measures to product types, GTINs, custom labels, and more — which is essential for a store like ours that sells coffee by weight and sometimes in private label formats. Accuracy & Compliance: Simprosys flags potential issues (like missing unit pricing measure) even when Google Merchant Center doesn’t — helping us keep our feeds compliant and optimized. Support: The support is outstanding. Fast replies, knowledgeable staff, and a willingness to go the extra mile to help you resolve problems. They’re proactive, and in many cases, they’ve helped us avoid issues before they became a real problem. Flexibility: We love that the app works well whether you’re using Shopify’s native fields, custom metafields, or external data sources. It’s also robust enough for large or complex catalogs, without slowing down your store or workflow.

MBT NUTRITION

Jul 14, 2025  on Shopify

Great app! Super easy to set up feeds for different countries and currencies. The support team is amazing — always quick to respond and really helpful. Highly recommend if you’re running Google Shopping on Shopify.

Ambiance lumière

Jul 11, 2025  on Shopify

Simprosys is an excellent app, but what truly makes the difference is the support quality. I had a tracking issue with Google Ads Purchase conversion, and Mohib was incredibly helpful, patient, and precise. He guided me step by step, tested everything on his end, and made sure all was perfectly set up. The app works great, and the customer support is simply world-class. Highly recommended!

Propus Packaging

Jul 11, 2025  on Shopify

Amazing support from the team in particular Chanchal who helped eradicate all errors from our feed. Would highly recommend this app and congratulate the support on offer. 5 Stars from !

Chef's Walk-in

Jul 11, 2025  on Shopify

Ashvin was really great. Quick and precise gave me a step by step of what to do to fix my issue. Instructed me with what I should've provided for him to fix also. 5 star communication!

Jays Pops N Stuff

Jul 10, 2025  on Shopify

Thanks to the entire support team for their lightning fast responses and resolutions to startup issues we encountered due to being new to the app. They were customer focused, followed up with specifics as to what needed to be done on our part and steps taken by them afterwards so there was a clear path to getting things corrected rapidly. Looking forward to the potential of this app!

Hayes & White

Jul 10, 2025  on Shopify

This app has really simplified the process of advertising with Google and Microsoft Ads. The support team has been really helpful in fixing issues we had with our conversion set up. Thank you Saad for your help

LUMYHEALTH™

Jul 09, 2025  on Shopify

The customer service was very responsive and incredibly helpful. I got the support I needed quickly—thank you!

Commercial Kitchen Construct

Jul 09, 2025  on Shopify

Great app and amazing service from the team when relied upon, Saad has been great with helping me with some pain points I've had. Highly recommend Simprosys Google Shopping Feed.

Happy Pets

Jul 08, 2025  on Shopify

Excellent Onboarding Support from Ashvin Prajapati – Simprosys Team I recently installed the Simprosys app and was facing some issues with product synchronization. From the beginning, the support I received was outstanding. Ashvin Prajapati went above and beyond to help me understand the setup process, identify the issue, and guide me step by step until everything was resolved. His patience, clarity, and quick responses made a big difference. As a new user, it’s incredibly reassuring to know there’s a support team like this behind the app. Thank you, Ashvin, and the entire Simprosys team — I’m confident I made the right choice!

Dragonspine Cycling

Jul 07, 2025  on Shopify

Simprosys is an amazing app! Great customer service from Sachin Vaghela, who quickly assisted me through the live chat by showing me the options with clear screenshots and instructions. Thank you!

PowerScape HQ

Jul 07, 2025  on Shopify

So Far, this app has made syncing my products to my Google account easy. When I needed help, the help desk was also helpful and answered my questions fast and with detail. Nice app to have!

Barkåkra Trädgårdsmöbler

Jul 04, 2025  on Shopify

We’ve received outstanding support from Symprosys – and we want to give special recognition to Sachin Vaghela, who has consistently gone above and beyond. Not only did they help us resolve our product feed and sync issues flawlessly, but they also took the time to educate us on how various settings and factors affect performance in Google Merchant Center and Ads. The support we've received has been well beyond what’s typical – fast, knowledgeable, patient, and truly solution-oriented. As long as this level of service continues, we see no reason to even consider any other alternative.

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