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Customer reviews: Simprosys Google Shopping Feed

Develop by Shopify

The Google Shopping Feed app for Shopify helps merchants sync product data seamlessly to Google Shopping, maximizing reach and sales. This review covers its features, pricing, and real user feedback to help you decide if it’s the right fit for your store.

Reviews (4,172)

Overall rating
4.9

What Merchants Think

Overall, merchants express high satisfaction with Simprosys Google Shopping Feed. The app is praised for its functionality and ability to simplify Google Shopping management, although some users note a learning curve. The majority appreciate the exceptional customer support, which is highlighted as a standout feature. The app is considered a valuable tool for improving product visibility and sales on Google, with many users citing its effectiveness and reliability.

Key Strengths

  • Outstanding customer support, frequently praised for responsiveness and helpfulness.
  • Easy to use with seamless integration with Google Merchant Center.
  • Efficient syncing of product feeds without slowing down website performance.
  • Comprehensive features for feed customization and optimization.
  • Ability to manage multiple sales channels like Facebook and Instagram, apart from Google.

Common Concerns

  • Some users find the app interface not very intuitive initially.
  • A few reports of slow or unresponsive customer service in resolving issues.
  • App doesn't support certain languages (e.g., Chinese and some European languages) for multi-country deployment.
  • Concerns over detailed setup instructions and better training resources.
  • A section of users reported bugs or issues with data synchronization that require attention.

Final Thoughts

The Simprosys Google Shopping Feed app is well-received by merchants for its utility in managing Google product feeds and improving e-commerce efficiency. Despite occasional setup difficulties and language limitations, the app is considered an investment-worthy tool, particularly praised for its superior customer service. Its robust feature set and reliability make it highly recommended for Shopify store owners aiming to enhance their Google Shopping campaigns.

Animall

Jan 13, 2026  on Shopify

Exceptional App and Even Better Support! "I’ve tried several feed apps, but Simprosys is by far the most reliable and user-friendly. Setting up the Google Merchant Center was a breeze, and the app caught errors I didn't even know I had. What really sets them apart is their customer support—they are fast, knowledgeable, and helped me troubleshoot a complex tracking issue in minutes. If you’re serious about Google Shopping, this app is a must-have!

Strapology Store

Jan 13, 2026  on Shopify

Probably best value for money app in the whole shopify app store. The customer service is out of this world. 10 stars if possible.

Wooden Magic

Jan 12, 2026  on Shopify

So far, so good. Nilesh helped me to set up google ads tracking and meta tracking in 3 calls. And I am happy that they dont leave me on my own with just a help article.

sdops

Jan 12, 2026  on Shopify

The Simprosys Google Shopping Feed app works perfectly and is very easy to use. It has made managing my Google Shopping feeds so much smoother and more efficient. Their customer support is exceptional. Every time I had a question, the team responded quickly and helped me resolve the issue right away. The support is timely, professional, and genuinely helpful. Highly recommend this app to anyone running Google Shopping. It’s reliable, user friendly, and backed by a great support team.

The Bijou Stove Company

Jan 08, 2026  on Shopify

I've only just started using this app and have no clue so far regarding Google Ads etc as I've just started learning all the processes myself. I thought there was an issue with the tagging, despite having done everything correctly as far as I was aware as there were some error messages in Google Ads display. However, when reaching out to help with Simprosys to see what I'd done wrong, Mohib chauhan in support was extremely helpful in showing me that all was well and it was just a matter of time before the status symbols changed, which saved me trying to change things around and messing it all up! All seems good so far with the app, but the support is definitely excellent.

ElegantGemStudio

Jan 08, 2026  on Shopify

An excellent app for transferring product feeds to Google and Facebook. The support team is always ready to help and answer any questions. I had some difficulties setting up the data transfer correctly, but the support team got everything sorted out and corrected my errors themselves.

Dogs and Cats Boutique

Jan 07, 2026  on Shopify

Great app ! And the support is really helpful. I encountered an issue with my Meta tracking setup and one of their agents helped fix the issue. Highly recommend !

KNATTIS

Jan 07, 2026  on Shopify

Absolutely incredible support. They helped me all the way, step by step, to set up proper tracking and making sure everything was working properly. Highly recommended.

Lamb's Light

Jan 06, 2026  on Shopify

I have been using Simprosys for many years. This is the best app on the Shopify App Store. If you sell on Google, it's a must. Support is extremely helpful and responsive. Thank you so very much!

SailRACE

Dec 30, 2025  on Shopify

Excellent support and service, extremely helpful guidance setting up a complex markets configuration.

The Tallure

Dec 30, 2025  on Shopify

Excellent support from nilesh and his team. Easy to communicate and they are knowledgeable in resolving any issues with your google feed.

Peperutka

Dec 24, 2025  on Shopify

Support is fast and effective. I wanted some customised feed and they created it in minutes. Things others apps could not do ( neither their support )

BLU341

Dec 18, 2025  on Shopify

Very Solid App - best in the category, and Customer Service is always available when you need! Good job guys

UrbanWarriorStore

Dec 18, 2025  on Shopify

Der Support antwortet schnell und ist superkompetent - eine echt Hilfe bei einem eigentlich sehr komplexen Thema! Volle Empfehlung von meiner Seite. Vor Allem Nirav war sehr hilfreich!

Melisande

Dec 18, 2025  on Shopify

Great app, excellent support, thank you! The support team was incredibly helpful and knowledgeable, thank you so much!

AIDA Whirlpools

Dec 17, 2025  on Shopify

The Simprosys support team was very helpful and responsive. The explanation was easy to understand and helped us move forward quickly. Thank you for the professional and reliable support — much appreciated!

Pia Rossini Retail

Dec 17, 2025  on Shopify

Ashvin was very helpful. Understood the issue and handled it clearly, with patience and by illustrating everything with great diagrams. First class way to handle a query like this.

Flashforge UK

Dec 16, 2025  on Shopify

The customer service team was very patient and professional in answering all sorts of questions. This software is worth using by more people.

Wigging It Etc

Dec 13, 2025  on Shopify

Simprosys is an "app" in name only-refreshing relic in a world dominated by AI with little or no human oversight by greedy corporations. IMO, it's more like an old fashioned customer service tech support with a dedicated staff of IRL human experts who don't treat people like they're daft for not being tech savvy. Simprosys is one of my favorite companies and my only paid app...I rarely give reviews, so why am I writing a review for a great little company at 5 am? Because I believe in giving credit where it's due and it's long overdue to thank and bring attention to Simprosys for a recent mayday rescue of our store and tiny business from a near fatal mess by a giant corporation. After weeks of being ignored by "Giant Corp" Simprosy's reply to my email came quickly, with a full analysis, course of action to resolve it... was done in a few hours! It's more valuable today's Al dominated customer support departments in major companies that. I reached out to them with my first catastrophe about 4 years before subscribed, they replied promptly with helpful links, suggest related videos. They always resolved issue or walked me through how to do it myself. No sales pressure. What sets the support staff at Simprosys apart from the usual "Einsteins" is that besides being professional, prompt and polite, over time, my "rescue" interactions with JAY built a rapport I thought couldn't be replicated. After Jay left, I was nervous about retelling my story to new people. Thankfully, the transition to SMRITI and ABHISHEK was seamless. They conveyed familiar calm and confidence- Simprosys attributes that reassured me to trust them to slay my catastrophies as always. A sincere thank you to everyone at Simprosys from Storm and everyone at Wigging It Etc. P} Written by Storm- 100%. 0% AI

Nordic Sports Gear

Dec 11, 2025  on Shopify

Talked to a person called Aradhya who help me with setup questions and best practice with their app and that support was fantastic, their step guide's on how to operate things is so easy and smooth. I really recommend this app and this team. 5+

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