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Customer reviews: Simprosys Google Shopping Feed

Develop by Shopify

The Google Shopping Feed app for Shopify helps merchants sync product data seamlessly to Google Shopping, maximizing reach and sales. This review covers its features, pricing, and real user feedback to help you decide if it’s the right fit for your store.

Reviews (4,155)

Overall rating
4.9

What Merchants Think

Overall, merchants express high satisfaction with Simprosys Google Shopping Feed. The app is praised for its functionality and ability to simplify Google Shopping management, although some users note a learning curve. The majority appreciate the exceptional customer support, which is highlighted as a standout feature. The app is considered a valuable tool for improving product visibility and sales on Google, with many users citing its effectiveness and reliability.

Key Strengths

  • Outstanding customer support, frequently praised for responsiveness and helpfulness.
  • Easy to use with seamless integration with Google Merchant Center.
  • Efficient syncing of product feeds without slowing down website performance.
  • Comprehensive features for feed customization and optimization.
  • Ability to manage multiple sales channels like Facebook and Instagram, apart from Google.

Common Concerns

  • Some users find the app interface not very intuitive initially.
  • A few reports of slow or unresponsive customer service in resolving issues.
  • App doesn't support certain languages (e.g., Chinese and some European languages) for multi-country deployment.
  • Concerns over detailed setup instructions and better training resources.
  • A section of users reported bugs or issues with data synchronization that require attention.

Final Thoughts

The Simprosys Google Shopping Feed app is well-received by merchants for its utility in managing Google product feeds and improving e-commerce efficiency. Despite occasional setup difficulties and language limitations, the app is considered an investment-worthy tool, particularly praised for its superior customer service. Its robust feature set and reliability make it highly recommended for Shopify store owners aiming to enhance their Google Shopping campaigns.

BLU341

Dec 18, 2025  on Shopify

Very Solid App - best in the category, and Customer Service is always available when you need! Good job guys

UrbanWarriorStore

Dec 18, 2025  on Shopify

Der Support antwortet schnell und ist superkompetent - eine echt Hilfe bei einem eigentlich sehr komplexen Thema! Volle Empfehlung von meiner Seite. Vor Allem Nirav war sehr hilfreich!

AIDA Whirlpools

Dec 17, 2025  on Shopify

The Simprosys support team was very helpful and responsive. The explanation was easy to understand and helped us move forward quickly. Thank you for the professional and reliable support — much appreciated!

Pia Rossini Retail

Dec 17, 2025  on Shopify

Ashvin was very helpful. Understood the issue and handled it clearly, with patience and by illustrating everything with great diagrams. First class way to handle a query like this.

Flashforge UK

Dec 16, 2025  on Shopify

The customer service team was very patient and professional in answering all sorts of questions. This software is worth using by more people.

Wigging It Etc

Dec 13, 2025  on Shopify

Simprosys is an "app" in name only-refreshing relic in a world dominated by AI with little or no human oversight by greedy corporations. IMO, it's more like an old fashioned customer service tech support with a dedicated staff of IRL human experts who don't treat people like they're daft for not being tech savvy. Simprosys is one of my favorite companies and my only paid app...I rarely give reviews, so why am I writing a review for a great little company at 5 am? Because I believe in giving credit where it's due and it's long overdue to thank and bring attention to Simprosys for a recent mayday rescue of our store and tiny business from a near fatal mess by a giant corporation. After weeks of being ignored by "Giant Corp" Simprosy's reply to my email came quickly, with a full analysis, course of action to resolve it... was done in a few hours! It's more valuable today's Al dominated customer support departments in major companies that. I reached out to them with my first catastrophe about 4 years before subscribed, they replied promptly with helpful links, suggest related videos. They always resolved issue or walked me through how to do it myself. No sales pressure. What sets the support staff at Simprosys apart from the usual "Einsteins" is that besides being professional, prompt and polite, over time, my "rescue" interactions with JAY built a rapport I thought couldn't be replicated. After Jay left, I was nervous about retelling my story to new people. Thankfully, the transition to SMRITI and ABHISHEK was seamless. They conveyed familiar calm and confidence- Simprosys attributes that reassured me to trust them to slay my catastrophies as always. A sincere thank you to everyone at Simprosys from Storm and everyone at Wigging It Etc. P} Written by Storm- 100%. 0% AI

Nordic Sports Gear

Dec 11, 2025  on Shopify

Talked to a person called Aradhya who help me with setup questions and best practice with their app and that support was fantastic, their step guide's on how to operate things is so easy and smooth. I really recommend this app and this team. 5+

MikeBellMaps

Dec 08, 2025  on Shopify

Excellent cost-effective solution to my Google Merchant minefields! Brilliant support from Nehal and a solid app for serious SEO Ecommerce travellers - made my site www.mikebellmaps.com work for me

Breastfriend

Dec 07, 2025  on Shopify

This app resulted in a Google Merchant Centre suspension, with unclear reasoning as to why but started when the app was installed. Customer support were unhelpful. Their app itself doesn't do anything special, it sets up the most basic campaign and then you still need to go into Google Ads to ensure you've got your detailed setup done, so it's useless. I don't recommend this at all, stay away.

Gifts For Family Online

Dec 05, 2025  on Shopify

I use Simprosys Google Shopping Feed for a few years now in all my Shopify stores and I’m happy with their service and all the features in the app. First, it's easy to manage products and find if there is any error in the Merchant center. Just to mention, my Feed is always categorized excellent in Google Merchant. It’s easy to verify if the Google Ads Conversion Tracking is working. In one of my stores I have had an issue because I’m using a post-purchase app and I couldn’t track those conversions. But Simprosys team was extremely efficient adding an additional script in my Shopify store to be able to also track the post purchase conversions, and now it's working properly. Since I started with Simprosys they added so many updates, features and improvement that honestly I should spend a lot of time to describe everything here. I do recommend Simprosys Google Shopping app to all selling online as without a proper tracking – ads campaigns cannot be optimized.

EASE

Dec 05, 2025  on Shopify

Thanks to Simprosys support for helping me get this set up, they have been great. It looks like a great app.

Norrgården Custom Woodworking

Dec 05, 2025  on Shopify

We have just started using the app and it seem to be exactly what we were looking for, especially the possibility to submit products on international markets. Super fast and friendly technical support that stayed with us until the issue was fully resolved.

PurelyBagCharms

Dec 05, 2025  on Shopify

I spoke with Smriti and she helped answer my questions. When the chat support is online they really are very knowledgeable and able to assist with all questions.

Fluff Alpaca

Dec 04, 2025  on Shopify

The customer services is AMAZING. They truly went above and beyond to solve the issues we had and get us onboarded. Thank you!

NOKAYA

Dec 03, 2025  on Shopify

Highly recommended! I’ve been using Simprosys Google Shopping Feed for three years, and it has been excellent. The support team is outstanding, and Sachin in particular always resolves even non-standard issues incredibly quickly and with true customer focus. A great experience every time.

Boldvision

Dec 03, 2025  on Shopify

Customer service was very helpful, they helped me setup the app from a to z, i 100% recommend the app!

Sam and Jack

Dec 02, 2025  on Shopify

Excellent app and even better support. All of my products are custom so the app is an absolute necessity for Google. Thank you!

DE BLANCAS

Nov 27, 2025  on Shopify

very good customer support! better than google&youtube sync app on shopify store if your product has many variants and you dont wanna sync all of them to the GMC

TAPISTRAINER

Nov 27, 2025  on Shopify

Very good app, I highly recommend it.The customer support is very responsive and very professional. I highly recommend it.

Your Life, My Design

Nov 26, 2025  on Shopify

Simprosys customer service is amazing. I went from having 95% of my products not approved on Google to having all the changes made and everything approved within a matter of a couple of days. Every question I asked was answered promptly and I feel they went above and beyond what I was expecting them to do. Ashvin was so helpful and is a great asset to the customer service team. I am so happy with this app!!! I gave 5 stars, but would have given 10 if I could!

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