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Customer reviews: Simprosys Google Shopping Feed

The Google Shopping Feed app for Shopify helps merchants sync product data seamlessly to Google Shopping, maximizing reach and sales. This review covers its features, pricing, and real user feedback to help you decide if it’s the right fit for your store.

Reviews (3,966)

Overall rating
4.9

What Merchants Think

Overall, merchants express high satisfaction with Simprosys Google Shopping Feed. The app is praised for its functionality and ability to simplify Google Shopping management, although some users note a learning curve. The majority appreciate the exceptional customer support, which is highlighted as a standout feature. The app is considered a valuable tool for improving product visibility and sales on Google, with many users citing its effectiveness and reliability.

Key Strengths

  • Outstanding customer support, frequently praised for responsiveness and helpfulness.
  • Easy to use with seamless integration with Google Merchant Center.
  • Efficient syncing of product feeds without slowing down website performance.
  • Comprehensive features for feed customization and optimization.
  • Ability to manage multiple sales channels like Facebook and Instagram, apart from Google.

Common Concerns

  • Some users find the app interface not very intuitive initially.
  • A few reports of slow or unresponsive customer service in resolving issues.
  • App doesn't support certain languages (e.g., Chinese and some European languages) for multi-country deployment.
  • Concerns over detailed setup instructions and better training resources.
  • A section of users reported bugs or issues with data synchronization that require attention.

Final Thoughts

The Simprosys Google Shopping Feed app is well-received by merchants for its utility in managing Google product feeds and improving e-commerce efficiency. Despite occasional setup difficulties and language limitations, the app is considered an investment-worthy tool, particularly praised for its superior customer service. Its robust feature set and reliability make it highly recommended for Shopify store owners aiming to enhance their Google Shopping campaigns.

Baby Coupon

May 27, 2025  on Shopify

This app makes managing all our product feeds across multiple sales channels easy and efficient. Everything we need to create a high-quality, conversion-focused feed is right at our fingertips. The support team is incredibly responsive, attentive, and always ready to help with both technical questions and setup issues. Highly recommended!

SensePro Toothbrush

May 26, 2025  on Shopify

Amazing app and support – they go above and beyond! I've been using this app for a while, and I have to say: the support is absolutely exceptional. Every time I need help, they respond quickly, give great advice, and even fix my feeds when necessary. It's rare to find this level of service. The app itself is also very well built – clear, reliable, and easy to use. I highly recommend it!

Independent Label

May 23, 2025  on Shopify

We experienced a few technical issues initially, but I have to highlight the incredible support we received from Sachin Vaghela. He truly went above and beyond to not only address our concerns but also proactively clean up the underlying problems with speed, clarity, and professionalism. His help made a real difference. As for the app itself, it’s absolutely brilliant. The features, the usability, and the overall experience have exceeded our expectations. A huge thank you to the entire team for building such a powerful tool and for delivering exceptional customer support! Thanks, Nadim

Kati Kaia

May 23, 2025  on Shopify

The app is great and so far pretty straight forward the help has been great on the chat, very helpful - the problem is google is always complicated, the feed has been messed up which they are trying to help me with - my products never show - even when you google the exact name, so it's all a process and hopefully this app will help me to fix

Cocon d'Ange

May 23, 2025  on Shopify

I absolutely love Simprosys, it’s an indispensable tool for managing Google Shopping feeds and campaigns. The app is intuitive, powerful, and incredibly efficient. It saves me hours of manual work and ensures my listings are always optimized and compliant. A special thank you to Abhishek from the support team who helped me today with a feed issue, fast, professional, and crystal clear guidance. Their support is just as excellent as the app itself. Highly recommended for any serious Shopify store owner working with Google Ads!

Karterly

May 23, 2025  on Shopify

Excellent customer service from Ashvin! He helped to explain and resolve the 'internal error' message some of my product variants were displaying and offered to check my product page to see if any errors stood out to him – which was an extra help that I greatly appreciated. Awesome experience with your support team. They are always friendly and super helpful. Thank you!

OneHydraulics

May 22, 2025  on Shopify

Great App! Great support! This app adds some features we need that aren't provided by the native google app. Support is outstanding, they go above and beyond. Thanks Pillai for helping us update our tracking!

HB Marketplace

May 21, 2025  on Shopify

Solide App, schneller Support Chat, der immer versucht zu helfen. Kleines Low, dass man nicht ausgewählte Produkte aus seinem Shop synchronisieren kann, sondern nur das gesamte Portfolio. Hier wäre noch IT-technisch Optimierungsbedarf. Laut Microsoft Ads funktioniert die Feed-Synchronisierung leider technisch nicht, obwohl sie in der App angeboten wird.

Zova-Fashion

May 21, 2025  on Shopify

Simprosys has been incredibly helpful for our store. Abhishek Tiwari was super supportive throughout the setup and made everything easy to understand. The app works smoothly and does exactly what we need. Definitely recommend it if you're running ads or feeds.

Collombatti Naturals

May 20, 2025  on Shopify

Installed the app today, and as I'm not very techy I had a couple of issues. Jumped onto the chat and had Mehul and Dharmendra help me out. They got it all sorted and working properly in no time! Now everything is working fine. Thanks for your help!

Inoya

May 20, 2025  on Shopify

The team at Simpropsys is absolutely efficient and helpful. Very impressed with their customer service.

Australian Nutrition

May 19, 2025  on Shopify

We've been using the Simprosys Google Shopping Feed app to manage our product feeds for Google Merchant Centre, and it has made a huge difference. The app is extremely well built — it handles feed submissions, multi-country targeting, and custom labelling with ease. The interface is intuitive, and the level of control it gives over feed data is far superior to many alternatives. Where Simprosys truly stands out is the support. Their team is incredibly responsive, knowledgeable, and genuinely helpful. We've reached out a few times with setup questions and even some advanced optimisation advice — every time, they went above and beyond to help. Highly recommend this app if you're running Google Shopping campaigns through Shopify. It’s powerful, reliable, and backed by a team that actually cares.

Mayafreya.no

May 13, 2025  on Shopify

Symprosis has been a game-changer for our Shopify store. It’s incredibly easy to use, full of genuinely useful features, and the pricing is almost too good to be true for what you get. One of the biggest benefits for us is that it lets us manage all our product feeds in one place — for Google, Meta, and other third-party platforms. That alone has saved us a ton of time and hassle. The support is just as impressive. Sachin has gone above and beyond to help us out — always quick to respond, and really takes the time to understand what we need. We’ve even had features added based on our feedback, which is rare and very much appreciated. Highly recommend this app to any Shopify store looking for powerful features, smooth usability, and outstanding customer support.

GardenHearth

May 12, 2025  on Shopify

It's well known that Simprosys is the only app anyone should ever use for submitting their feeds. Packed with features you just can't find in any of the native apps, I'll admit it was a bit daunting at first, as someone new to CPC campaigns. But their support is super quick to respond and will walk you through anything you need; or even do it for you, if needed! Very grateful to Nilesh and the rest of the support team who have probably spent more than a couple of hours with me over the last week!

Nature & Chasse®

May 12, 2025  on Shopify

J’utilise l’application Simprosys Google Shopping Feed depuis plusieurs mois et j’en suis très satisfait. L’interface est claire, la synchronisation des produits est fluide, et surtout : le support est exceptionnel.

Splash Swimwear

May 12, 2025  on Shopify

We've been using the Simprosys Google Shopping Feed app for a while now and are extremely happy with its performance. The app is easy to use, keeps our product feed organized, and integrates smoothly with Google Merchant Center. A special shoutout to Siddharthan, who was incredibly helpful in resolving an issue we were facing. He provided clear guidance and went above and beyond to ensure everything was working perfectly. Highly recommend this app if you're looking for a reliable solution for managing your product feed and getting the support you need when it matters most.

sensejewels

May 09, 2025  on Shopify

Thank you for the quick and helpful support! You answered fast and clearly, and your help made the process much easier. Really appreciate it!

Vestyge

May 09, 2025  on Shopify

Ótimo app, resolve tudo. O único problema é que demorei um pouco para entender como o app funcionava. Ele substitui totalmente o app google e shopping (não deixe ele conectado na shopify se vc tiver o simprosys instalado). Acabou que demorei um pouco para conseguir falar com o suporte ao vivo por que o horário util dele é em um fuso diferente Somente não esqueçam: O horário de suporte é no fuso da India, o APP é um app com base na India, então fique atento com os horário de chat ao vivo.

REIGN Jewellery

May 08, 2025  on Shopify

Extremely helpful. I discovered things that I didn't know were needing my attention and it was solved in seconds. Thank you so much for the help!!

FlareSyn

May 08, 2025  on Shopify

The functions are powerful and the customer service staff is also very patient in helping to solve the problem The functions are powerful and the customer service staff is also very patient in helping to solve the problem

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