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Customer reviews: Simprosys Google Shopping Feed

Develop by Shopify

The Google Shopping Feed app for Shopify helps merchants sync product data seamlessly to Google Shopping, maximizing reach and sales. This review covers its features, pricing, and real user feedback to help you decide if it’s the right fit for your store.

Reviews (4,169)

Overall rating
4.9

What Merchants Think

Overall, merchants express high satisfaction with Simprosys Google Shopping Feed. The app is praised for its functionality and ability to simplify Google Shopping management, although some users note a learning curve. The majority appreciate the exceptional customer support, which is highlighted as a standout feature. The app is considered a valuable tool for improving product visibility and sales on Google, with many users citing its effectiveness and reliability.

Key Strengths

  • Outstanding customer support, frequently praised for responsiveness and helpfulness.
  • Easy to use with seamless integration with Google Merchant Center.
  • Efficient syncing of product feeds without slowing down website performance.
  • Comprehensive features for feed customization and optimization.
  • Ability to manage multiple sales channels like Facebook and Instagram, apart from Google.

Common Concerns

  • Some users find the app interface not very intuitive initially.
  • A few reports of slow or unresponsive customer service in resolving issues.
  • App doesn't support certain languages (e.g., Chinese and some European languages) for multi-country deployment.
  • Concerns over detailed setup instructions and better training resources.
  • A section of users reported bugs or issues with data synchronization that require attention.

Final Thoughts

The Simprosys Google Shopping Feed app is well-received by merchants for its utility in managing Google product feeds and improving e-commerce efficiency. Despite occasional setup difficulties and language limitations, the app is considered an investment-worthy tool, particularly praised for its superior customer service. Its robust feature set and reliability make it highly recommended for Shopify store owners aiming to enhance their Google Shopping campaigns.

Authentics

Jan 30, 2026  on Shopify

Sehr freundlicher Support, man muss nicht lange warten, der Support antwortet schnell und ist sehr hilfsbereit.

Jeomra's Räucherwelt

Jan 30, 2026  on Shopify

Outstanding support for Google Ads consent mode We had an excellent experience with the Simprosys app and their support team. Mohib and the team helped us properly set up Advanced Consent Mode for Google Ads. The support was fast, highly knowledgeable, and very thorough. Including clear explanations, screenshots, and proactive checks on both the Shopify and Google Ads side. They actually verified that everything was working as expected. This is truly outstanding customer service. I can highly recommend Simprosys.

Prime Pedals

Jan 30, 2026  on Shopify

the app is really helpful in managing the products and allow easy insertion of your metafields into custom labels. the support is super helpful. faced an issue with tagging of metafield and support assistant Smriti was of great help in resolving the issue

Create Estate

Jan 29, 2026  on Shopify

For complex stores with lots of products, where we face technical difficulties with Google Merchant, GA4 and integrations, this app and their team are a massive help. Their support team is FANTASTIC! Immediate response and straight to a solution, Smriti Sharma, knew exactly what was wrong and what to do about it. We've had these issues going with our Merchant signals and API connections, for months! Costing us inefficiency in our ad campaigns and inventory headaches, not to mention hours lost in trying to figure out what was going on. Once we looked for support through Simprosys, Smriti looked beyond the app's interface, onto the back end of Merchant and our store and sorted out our problems. Amazing help!

Dein-Landmetzger.de

Jan 28, 2026  on Shopify

Absolutely fantastic service. I had a problem and received over 2.5 hours of guidance. In the end, a great result. Best app and superb service.

Bumbles & Boo

Jan 23, 2026  on Shopify

We moved to using this app several years ago and have found it works much better than the google channel. Firstly it has great customer support and secondly you can refresh the product feed and meta fields so changed you make in shopify are pulled into your product feed in the merchant centre. There are many other features too where you can make changes to the feed without changing shopify. I would recommend this app!

Spectrum Laser Lights

Jan 20, 2026  on Shopify

Excellent customer service. Fast response time, explaining the issues and deploying rapid solutions. Using the Symprosys Google shopping feed for 4 years now, instead of the native Shopify feed. This app allows more customization, and tweaking your feed to get your products approved quicky in Google Merchant Center. We have increased our revenue with this app. I highly recommend.

Animall

Jan 13, 2026  on Shopify

Exceptional App and Even Better Support! "I’ve tried several feed apps, but Simprosys is by far the most reliable and user-friendly. Setting up the Google Merchant Center was a breeze, and the app caught errors I didn't even know I had. What really sets them apart is their customer support—they are fast, knowledgeable, and helped me troubleshoot a complex tracking issue in minutes. If you’re serious about Google Shopping, this app is a must-have!

Strapology Store

Jan 13, 2026  on Shopify

Probably best value for money app in the whole shopify app store. The customer service is out of this world. 10 stars if possible.

Wooden Magic

Jan 12, 2026  on Shopify

So far, so good. Nilesh helped me to set up google ads tracking and meta tracking in 3 calls. And I am happy that they dont leave me on my own with just a help article.

sdops

Jan 12, 2026  on Shopify

The Simprosys Google Shopping Feed app works perfectly and is very easy to use. It has made managing my Google Shopping feeds so much smoother and more efficient. Their customer support is exceptional. Every time I had a question, the team responded quickly and helped me resolve the issue right away. The support is timely, professional, and genuinely helpful. Highly recommend this app to anyone running Google Shopping. It’s reliable, user friendly, and backed by a great support team.

The Bijou Stove Company

Jan 08, 2026  on Shopify

I've only just started using this app and have no clue so far regarding Google Ads etc as I've just started learning all the processes myself. I thought there was an issue with the tagging, despite having done everything correctly as far as I was aware as there were some error messages in Google Ads display. However, when reaching out to help with Simprosys to see what I'd done wrong, Mohib chauhan in support was extremely helpful in showing me that all was well and it was just a matter of time before the status symbols changed, which saved me trying to change things around and messing it all up! All seems good so far with the app, but the support is definitely excellent.

ElegantGemStudio

Jan 08, 2026  on Shopify

An excellent app for transferring product feeds to Google and Facebook. The support team is always ready to help and answer any questions. I had some difficulties setting up the data transfer correctly, but the support team got everything sorted out and corrected my errors themselves.

Dogs and Cats Boutique

Jan 07, 2026  on Shopify

Great app ! And the support is really helpful. I encountered an issue with my Meta tracking setup and one of their agents helped fix the issue. Highly recommend !

KNATTIS

Jan 07, 2026  on Shopify

Absolutely incredible support. They helped me all the way, step by step, to set up proper tracking and making sure everything was working properly. Highly recommended.

Lamb's Light

Jan 06, 2026  on Shopify

I have been using Simprosys for many years. This is the best app on the Shopify App Store. If you sell on Google, it's a must. Support is extremely helpful and responsive. Thank you so very much!

SailRACE

Dec 30, 2025  on Shopify

Excellent support and service, extremely helpful guidance setting up a complex markets configuration.

The Tallure

Dec 30, 2025  on Shopify

Excellent support from nilesh and his team. Easy to communicate and they are knowledgeable in resolving any issues with your google feed.

Peperutka

Dec 24, 2025  on Shopify

Support is fast and effective. I wanted some customised feed and they created it in minutes. Things others apps could not do ( neither their support )

BLU341

Dec 18, 2025  on Shopify

Very Solid App - best in the category, and Customer Service is always available when you need! Good job guys

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