Really impressed with Simprosys. Their team personally helped me get everything set up and made the process way easier than I expected. Clear communication, quick responses, and they actually know what they’re doing. Highly recommend.

the best client service you will ever have, had a 2h chat felt like the agent was at my desk helping me, always connected responsive and solved all my problemes, conversion tracking and more. can't recommend more. other app could learn from this one. Theo resell-lausanne.ch

Bruger Symprosys til at lave feeds til forskellige markeder. Det virker godt. Er der udfordringer så er der god hjælp at hente hos deres kundeservice.

The app itself is excellent, powerful, and reasonably priced. And the "real gold" here is their support. It's my 2nd store using Simprosys Apps; their support staff are always helpful, resourceful, and able to solve my problem instantly (and sometimes beyond my expectations). Truly recommended. Special shout-out to Chanchal, thanks for your help just now:)

I was extremely pleased with the support that I received from Saad. It was difficult to fix the problems that I had through email however they even were able to meet through Google Meet which resolved my issue in 30 minutes. Great support overall.

Superb customer support, which together with the app's functionalities, helped me solve lots of merchant centre issues I was unable to solve on my own!

does not use the market domain and currency !!!!!!!!!!!!!! NOT COMPATIBLE WITH MARKETS and international stores.

Downloaded this app for Merchant Center feed sync, but WOW! These amounts of permissions it requests! Not listed on app store page, as you must sign in with your Google account and give these permissions in app. Are these all necessary? Someone malicious could hijack your whole business, all your domains, and much more... This app wants permission to do anything that you can do on your Google accounts, including: View and manage the list of sites and domains that you control. View and manage the owners of domains that you control. See your performance data Create, edit or delete your campaigns, ad groups and ads Create, edit or delete your bidding, targeting and scheduling settings Set and change your budgets See, apply and dismiss your recommendations Edit your billing settings Submit and retrieve product listings Update price and availability of products Retrieve data quality feedback Manage Merchant Centre accounts Register and configure data feeds

le support à été très rapide, j'avais rencontré un soucis au niveau de la synchronisation. Merci beaucoup pour la rapidité vraiment.

Quick and efficient service. 10 out of 10 for Ankita Gohil's support. He answered all my questions and was very kind throughout the entire process. 10 out of 10!

Une bonne prise en main du technicien, qui a résolu rapidemment mon problème sur une analyse de produits avec GMC, MERCI.

Great plugin, with customer service representatives who respond quickly and resolve issues promptly.

To anyone with any doubts about purchasing Simprosys, just know that this is the app you want to use for feed management in Shopify. I'm an advertising professional (I own an ad agency), and I can tell you this app is the best out there for this purpose. I'm using it strictly for feed management (not for setting up ad campaigns, conversion tracking, or analytics). For those purposes I use Analyzify (which I also highly recommend). Simprosys really shines for feed management because of the level of detail. They have tools and configurations for almost everything, ranging from mapping custom metafields, to separate feeds for each market, etc. The bulk editing features also cover a lot of ground. In terms of usability, it takes some time to learn everything, but once you do you realize how comprehensive an app this is. I've looked at other similar feed apps, and they just aren't as detailed. The bottom line is Simprosys has been around the longest, and they've had time to build this out. The proof is in all the options available in the app. Having those options makes all the difference when you're managing hundreds or thousands of SKUs. Time = Money. I'm also extremely pleased with the support from Simprosys. Their team is very patient and willing to talk at length with you, either in chat or via email. I recommend using the chat as it's a lot easier. They're located in India, so there's the time difference, but putting that aside they are very capable and they know their app inside and out. They're also willing to step in and make changes for you directly, to correct issues, etc. If you need a great feed app, with detailed settings, at a fair price, and with great support, Simprosys is it!

This is necessary part of doing business online and this definitely an app you can use, but it's also the customer support. They walked me through the details of why I kept seeing errors from merchant center. In my case, I had the Google & YouTube channel that was sending conflicting information. Just needed to disable that. Also, category colors are not the same as Google's color field, so Ashvin helped me sort through the process and made sure I knew how to do it myself with screenshots and step by step guidance. The only downside to all this customer service, you have to be online during IST business hours. Not a terrible price for something that can be basically free sales. Good luck, hope this review helps with your decision making.

I had a great experience with the Simprosys Support Team. They were very responsive and helpful in resolving my queries. The team clearly explained each step and provided accurate guidance on how to fix the issues I was facing. I really appreciate their patience and quick turnaround time. Overall, their support is reliable, knowledgeable, and customer-focused, definitely one of the best support teams I’ve interacted with.

Smriti Sharma was very helpful in guiding me through the setup of the Simprosys Google Shopping Feed app. She assisted me in configuring everything and helped include my products in the Google Merchant Center using the Simprosys data source. I’ve just installed the app and will be monitoring the results soon. Thank you for the support!

J'ai été contacté par Saad et il a répondu par détails à mes questions. En plus ses réponses étaient rapides dans le même jour. Merci pour ce travail !

Ashvin was an amazing customer service rep! Spent over an hour with me helping me out with the issues I was having. Truly a blessing to have been matched with him for the problems I was struggling with.

Excelente atendimento... A equipe do simprosys ajuda bastante em apontar qual direçao devemos ir para deixar o site em padrão com as políticas do google merchant center.

Genuinely astounded by the customer service. Nehal was super patient and knowlegable, I was on the free trial and he took the time to walk me through everything. Some of the issues were just me being stupid on the Shopify setup and he still took all on and resolved. Pretty rare in this day and age, I'm still figuring out the app, but 11 out of 10 for genuine human support.