Genuinely astounded by the customer service. Nehal was super patient and knowlegable, I was on the free trial and he took the time to walk me through everything. Some of the issues were just me being stupid on the Shopify setup and he still took all on and resolved. Pretty rare in this day and age, I'm still figuring out the app, but 11 out of 10 for genuine human support.

I had been facing persistent issues with Google Merchant Center, where my products kept getting flagged and feeds were affected. Chirag went above and beyond to help me sort everything out quickly and professionally. Thanks to his support, all my product listings are now active and GMC is live again. I truly appreciate the clear communication, fast response, and efficient troubleshooting. Highly recommend this app and team for anyone needing reliable support with GMC product feeds!

This app is doing well for everthing we need go ahead of the account setting and merchant center issues. they can answer our problems whatever we needed. thank you.

The app is very easy to use and the customer service staff is quick and efficient in resolving issues.

Used to be a great app, but now their customer service is terrible. I've contacted them five (!!!) times through Shopify, and they still can’t find my email. Complete letdown. I can’t recommend them—there are far more reliable apps out there.

I love the app and the people behind it. Google Ads is a pain in the ass, and this app takes a lot of worries away. Much better than the 'Google & Youtube' app.

Big shoutout to the entire Simprosys support team! Excellent service — honestly, I’ve never seen support like this before. I had some issues with my GMC, and they kindly offered to review my store and identify potential problems. Super friendly and genuinely helpful team!

Very quick response, polite and knowledgeable, solved my query in a matter of minutes with very clear and concise explanations.

Simprosys Google Shopping Feed is one of the most stable and well-structured apps I’ve used for syncing Shopify products with Google Merchant Center. It’s fast, accurate, and the support team truly knows what they’re doing. The setup was smooth, and the feed updates automatically without errors. What impressed me the most is how they recently expanded their support for Shopify Markets — allowing multiple countries and currencies via API. I currently run feeds for Denmark, Sweden, Germany, and the Netherlands, all perfectly synced. Support deserves special credit. Every time I’ve had a question, they respond quickly with detailed, technical answers (not just copy-paste replies). They even clarified how API markets and XML feeds are handled, which saved me hours of guesswork. If you manage multiple Shopify Markets and need a reliable Google feed solution, Simprosys is absolutely worth it. Highly recommended.

This app is definitely worth it. The online support is also very knowledgeable and the turnaround time is great. This is the perfect connect for feeds and gives you everything you want.

They have greate support team. Prompt and to the point and they do all they can to solve any existing issue. So happy with th App.

I would love to sincerely thank Simprosys for their fast, accurate support. We have an issue with our Google Merchant Center, and their CS went beyond the extra mile. They didn't leave us behind, didn't stop until the issue was fixed. They sent us screenshots on what to do, where to go, and what to click. Ashvin, Deepak, and Chanchal - I am truly grateful for your action. From the bottom of our hearts, thank you so much.

For me, this is by far the best app I’ve ever used. Everything works smoothly, and whenever I have a question or need help, the support team responds within minutes , always friendly, patient, and efficient. It really feels like they care about their users and constantly strive to improve the experience. If you’re hesitating, don’t , this app is a game changer !

Bonne expérience avec vous concernant cette échange. Vous avez été réactif et claire dans vos réponses pour trouver la solution à mon problème, rien à redire. Merci

Chirag was extremely helpful after having issues with the Google Merchant Centre. Helped fix all of our issues and was very patience and kind throughout!

i like the app with great custom service, its support for the everhting you needed for Google Merchant Center and Google Ads

Chancal Shukla went the extra mile and sorted out a fantastic workaround that will make a big difference in our google shopping feed. Calm, patient, and understanding too!

Smriti Sharma and the team are very professionnal, helpful they help me in real time each time I face an issue

Online support is great and reactive. I had a problem settings my account and Saad from support was really helpful.

Nehal helped me this morning in undertaing the Shopify markets and how to set the additional countries for the feed. Great customer service!