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Customer reviews: Simprosys Google Shopping Feed

The Google Shopping Feed app for Shopify helps merchants sync product data seamlessly to Google Shopping, maximizing reach and sales. This review covers its features, pricing, and real user feedback to help you decide if it’s the right fit for your store.

Reviews (3,942)

Overall rating
4.9

What Merchants Think

Overall, merchants express high satisfaction with Simprosys Google Shopping Feed. The app is praised for its functionality and ability to simplify Google Shopping management, although some users note a learning curve. The majority appreciate the exceptional customer support, which is highlighted as a standout feature. The app is considered a valuable tool for improving product visibility and sales on Google, with many users citing its effectiveness and reliability.

Key Strengths

  • Outstanding customer support, frequently praised for responsiveness and helpfulness.
  • Easy to use with seamless integration with Google Merchant Center.
  • Efficient syncing of product feeds without slowing down website performance.
  • Comprehensive features for feed customization and optimization.
  • Ability to manage multiple sales channels like Facebook and Instagram, apart from Google.

Common Concerns

  • Some users find the app interface not very intuitive initially.
  • A few reports of slow or unresponsive customer service in resolving issues.
  • App doesn't support certain languages (e.g., Chinese and some European languages) for multi-country deployment.
  • Concerns over detailed setup instructions and better training resources.
  • A section of users reported bugs or issues with data synchronization that require attention.

Final Thoughts

The Simprosys Google Shopping Feed app is well-received by merchants for its utility in managing Google product feeds and improving e-commerce efficiency. Despite occasional setup difficulties and language limitations, the app is considered an investment-worthy tool, particularly praised for its superior customer service. Its robust feature set and reliability make it highly recommended for Shopify store owners aiming to enhance their Google Shopping campaigns.

Mlilyusa

Aug 28, 2025  on Shopify

It’s very useful — I can directly adjust the feed through the app, and it also allows me to manage multiple channel feeds in one place conveniently.

Fusion Body Art

Aug 26, 2025  on Shopify

“I’ve found Simprosys Google Shopping Feed to be incredibly reliable and easy to use. It makes managing product feeds across Google and other platforms simple and efficient. What really sets them apart is their support team — they are fast, knowledgeable, and always go the extra mile to help. Any time I’ve had a question or needed guidance, the staff have been patient, professional, and genuinely helpful. Highly recommended if you want a great app backed by outstanding customer service.” Thank you so much

Aeroo Drones

Aug 26, 2025  on Shopify

Excellent support, fast to respond and quick to sort out any issues with ease. We run multiple websites for different locales, Simprosys is imperative to our operations.

Movo Home

Aug 25, 2025  on Shopify

We discovered that the Simprosys app is automatically turning on tracing tags via the Web Pixels API without our permission. This is a serious concern because it results in duplicate events being sent to platforms, which can completely distort analytics and ad tracking data.

Krud Furniture

Aug 25, 2025  on Shopify

Great product - comes with excellent customer support from Nilesh - proactive , answered all our questions. 5 stars from us!

Gymneat

Aug 25, 2025  on Shopify

Great product. The support is fast and dedicated. If you have any concerns, just contact to them. Highly recommend for anyone run google shopping ads

GymSphere

Aug 25, 2025  on Shopify

Brilliant customer service, I'm a bit of a novice but the help I got from Nehal was just what I needed and they didn't make me feel silly for asking loads of questions.

Fromagerie du Château

Aug 25, 2025  on Shopify

Cette application a sauver mon compte Merchand Center, un suivi plus precis et surtout un support rapide et efficace

Nector

Aug 25, 2025  on Shopify

Application fiable sans mauvaises surprises, avec un support réactif et attentionné qui prend le temps de répondre et résoudre les problèmes, malgré le décalage horaire.

Idealaccessoireauto

Aug 24, 2025  on Shopify

Je n'ai pas encore une grande experience de l'application mais je peux en revanche dire que le service d'aide est tres réactif et soutient nous autres utilisateurs, ça rassure de pouvoir compter sur les aides en cas de besoin pour débloquer certaines situations.Bonne continuation et merci pour votre aide.

Golfie

Aug 23, 2025  on Shopify

I’ve had an excellent experience with the Simprosys Google Shopping Feed app. The app works great, and the customer support is excellent. I've had to reach out to them multiple times, and they've always been responsive, professional, and helpful in resolving issues quickly. Highly recommended!

Thefootfreedom

Aug 22, 2025  on Shopify

I just tranfer from Google&Youtube because the tracking problem. Soon an error happened, Chat with Simprosys support , He ask very fast , just a few mininutes, Problem solved. A good experience~

Charge & Glide

Aug 22, 2025  on Shopify

The Simprosys help team are very patient, supportive and knowledgeable, to resolve any issues you encounter. Also the app has a lot of very useful video help guides, which helps a lot when activated the various features and integrations.

Sahra.Nko

Aug 22, 2025  on Shopify

Super , le personel est comprehensible et explique tout de maniere claire et facile ! je recommande

Europarts360

Aug 22, 2025  on Shopify

A big thank you to Ankita Gohil for resolving all my Merchant Center issues so efficiently. Her expertise, attention to detail, and dedication made the entire process smooth and stress-free. I truly appreciate the outstanding customer service and support—highly recommended

BetterDry

Aug 21, 2025  on Shopify

The new Shopify Markets feature is a great help. I wish the user interface was a little more user friendly, but the support team actually helps when difficulties arise.

Elwood Lane

Aug 21, 2025  on Shopify

Simprosys always has the best, most in-depth support you can ask for. They always go the extra mile with support not only related to the app but to the merchant centre as well. Their support is quick and well educated, the app works like a charm as well. + The pricing is pretty good. I'm not sure what the competition is like, but I don't have to try either

SPICEUP

Aug 21, 2025  on Shopify

This plugin is absolutely fantastic! It's powerful and feature-rich, complete with comprehensive tutorial videos where you can find answers to common questions. For any specific issues, you can contact customer service—they respond quickly and resolved all my problems. We love it

BLANC IRIS

Aug 21, 2025  on Shopify

The app is powerful and has all the features we need for Google Shopping. But the real reason I'm writing this 5-star review is for the customer support team. I had a complicated issue, and their live chat support was simply outstanding. They are incredibly knowledgeable, fast, and professional. They guided me through the solution with patience and true expertise. I couldn't have asked for a better experience. Highly recommended!

Luminoya

Aug 20, 2025  on Shopify

This is the best app to manage your feeds. Chanchal Shukla is an awesome customer support agent. No brainer

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