Taranker.Com Logo
Simprosys Google Shopping Feed logo

Customer reviews: Simprosys Google Shopping Feed

Reviews (6,658)

Overall rating
4.9

What Merchants Think

Overall, merchants express high satisfaction with Simprosys Google Shopping Feed. The app is praised for its functionality and ability to simplify Google Shopping management, although some users note a learning curve. The majority appreciate the exceptional customer support, which is highlighted as a standout feature. The app is considered a valuable tool for improving product visibility and sales on Google, with many users citing its effectiveness and reliability.

Key Strengths

  • Outstanding customer support, frequently praised for responsiveness and helpfulness.
  • Easy to use with seamless integration with Google Merchant Center.
  • Efficient syncing of product feeds without slowing down website performance.
  • Comprehensive features for feed customization and optimization.
  • Ability to manage multiple sales channels like Facebook and Instagram, apart from Google.

Common Concerns

  • Some users find the app interface not very intuitive initially.
  • A few reports of slow or unresponsive customer service in resolving issues.
  • App doesn't support certain languages (e.g., Chinese and some European languages) for multi-country deployment.
  • Concerns over detailed setup instructions and better training resources.
  • A section of users reported bugs or issues with data synchronization that require attention.

Final Thoughts

The Simprosys Google Shopping Feed app is well-received by merchants for its utility in managing Google product feeds and improving e-commerce efficiency. Despite occasional setup difficulties and language limitations, the app is considered an investment-worthy tool, particularly praised for its superior customer service. Its robust feature set and reliability make it highly recommended for Shopify store owners aiming to enhance their Google Shopping campaigns.

DekoGuru

Mar 20, 2025  on Shopify

it is great so far. we contacted the support 2 times. unit_pricing_measure and unit_pricing_base_measure were missing. syncing the products will not read their values from shopify and we need to add them manually in app in bulk editor. it is not fun adding them for +700 products. especially when we can't filter the products based on collection. we needed to copy/paste a lot of titles to find what we want. or filter by category and chose 20 from 100 products to assign the value to. and thank you mr. Tiwari and sorry for wasting your time

Xperts 4x4

Mar 19, 2025  on Shopify

Sachin Vaghela very professional and help me out with all my questions related the setup of my store + connected Google and all the marketplaces I fully recommend him !!

sukoonco

Mar 19, 2025  on Shopify

I was struggling to set up my Google feed—it felt overly complicated, and I kept running into issues. Sohil was an absolute lifesaver! He simplified the entire process, explained everything clearly, and quickly troubleshot the problem. Thanks to his expertise, my feed is now running smoothly.

Cotswold Cooking Company

Mar 18, 2025  on Shopify

I required support with updating custom pixel and received timely and professional support to accomplish this.

Roar Sweden

Mar 18, 2025  on Shopify

Always super helpful and if i have any problems with my feed i get expert expertise right away. 5/5! Use it!

Bubs Kingdom

Mar 17, 2025  on Shopify

The best app for Google Shopping and Google Tracking. The support is also amazing! I am very happy with the app quality & support.

FRACTEL

Mar 13, 2025  on Shopify

App is great, support is great. Does everything you want it to. We have 4 subdomains for different fulfillment locations, and the app helps to split the stores in Merchant Centre. Their support is fast and friendly. I recommend

JeepCables.Com

Mar 13, 2025  on Shopify

Simprosys customer service team is above and beyond. They're simply excellent and by FAR the best customer service team from any Shopify app that we have used for any of our stores. Highly appreciate their continuous support and we definitely recommend this app to anyone needing a centralized feed for products and ads.

Dremix Furniture

Mar 12, 2025  on Shopify

I am new to this app but i have been very impressed so far. The support team is second to none and i would Highley recommend.

Nordic Essentials

Mar 12, 2025  on Shopify

Great customer service, very responsive and professional in addressing my queries. Many thanks Nilesh, Nikunj and the rest of the team!

SG Liquid Metal

Mar 10, 2025  on Shopify

This is a really good app if you are having Merchant Center issues and need to bulk edit products in the Merchant Center. The support is super fast and helpful. Abhishek Tiwari helped me out a lot when I had questions, and he solved my problems efficiently.

Pump Station & Nurtury

Mar 09, 2025  on Shopify

Its only my sense of fair play that has me writing this review, because I feel like I'm spilling the beans on my secret weapon. This app is rock solid, meshes with Google perfectly, and for me wasn't that hard to learn. Don't do what I did, get itchy after a while and try the Shopify Google app again. That was a mistake. Shopify is a great enabling platform but that particular integration with Google leaves a bit to be desired. I really love that from time to time, they add new features to this app that, like the core feed, are rock solid. This is by far the best app money I spend each month, and it really helps a smaller business to compete in the sea of internet merchants. Keep enhancing and innovating. We will be subscribers.

Myracle

Mar 07, 2025  on Shopify

Fantastic experience with this app, i've used it on all my stores for years. It works great but the support is the best of all the apps I use. It's like having a Google team working alongside for any issues that may come up along the way. 5* team, thank you!

Lovey Prints

Mar 07, 2025  on Shopify

Amazing app literally does all the work for you and their support is so quick to respond with super helpful advice, all for a great price too. Thanks so much guys!

nice.stories

Mar 06, 2025  on Shopify

A great app, with a great customer service solving all issues very quickly. Using a csv file for updating some product infos is a bit time consuming - but this is the only thing I have to complain about.

be.fems

Mar 06, 2025  on Shopify

Support is always very helpful and knowledagble, they're going to respond to any issue and help you. We've been overseeing multiple Shopify stores in the past and Symprosys is always our #1 choice! Highly recommend them

Canis Luxury

Mar 06, 2025  on Shopify

Hello Simprosys Team, Saad help me troubleshoot my problem. They help me very fast and it was very easy guiding me every step. Thank you again.

AWNL Taiwan

Mar 04, 2025  on Shopify

A very useful application that helped me overcome Shopify's conversion tracking double-counting bug. We have been using it for 2 years, and I've used it for tracking ads across multiple platforms. It's very simple to use, and they keep updating it regularly. Additionally, their customer service is extremely responsive and attentive. This is one of the best experiences we've had with a Shopify app. I truly love it.

Chilled Rides

Mar 03, 2025  on Shopify

Very useful app and super-helpful staff. Ashvin, Nikunj and Shemant in particular went above and beyond in helping resolve some schema issues with my store this weekend. Highly recommended.

Miriam Art

Mar 01, 2025  on Shopify

Sachin Vaghela and all the Simprosys team were very helpful to us, helped us with conversion tracking, technical issues we were struggling, creating custom pixel event and more. Thank you very much Sachin!

Scroll to Top