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Customer reviews: Simprosys Google Shopping Feed

Reviews (6,594)

Overall rating
4.9

What Merchants Think

Overall, merchants express high satisfaction with Simprosys Google Shopping Feed. The app is praised for its functionality and ability to simplify Google Shopping management, although some users note a learning curve. The majority appreciate the exceptional customer support, which is highlighted as a standout feature. The app is considered a valuable tool for improving product visibility and sales on Google, with many users citing its effectiveness and reliability.

Key Strengths

  • Outstanding customer support, frequently praised for responsiveness and helpfulness.
  • Easy to use with seamless integration with Google Merchant Center.
  • Efficient syncing of product feeds without slowing down website performance.
  • Comprehensive features for feed customization and optimization.
  • Ability to manage multiple sales channels like Facebook and Instagram, apart from Google.

Common Concerns

  • Some users find the app interface not very intuitive initially.
  • A few reports of slow or unresponsive customer service in resolving issues.
  • App doesn't support certain languages (e.g., Chinese and some European languages) for multi-country deployment.
  • Concerns over detailed setup instructions and better training resources.
  • A section of users reported bugs or issues with data synchronization that require attention.

Final Thoughts

The Simprosys Google Shopping Feed app is well-received by merchants for its utility in managing Google product feeds and improving e-commerce efficiency. Despite occasional setup difficulties and language limitations, the app is considered an investment-worthy tool, particularly praised for its superior customer service. Its robust feature set and reliability make it highly recommended for Shopify store owners aiming to enhance their Google Shopping campaigns.

The Lad Collective

Feb 11, 2025  on Shopify

Great customer service! I just still find the product itself not super intuitive and would appreciate better training resources (from a ideal set up perspective) so I don't have to keep hassling customer service.

The Lad Collective

Feb 07, 2025  on Shopify

I don't find the app itself the most intuitive personally (although I haven't used any alternatives), but the customer experience I have received is great!

FunnyFuzzyFR

Feb 06, 2025  on Shopify

Product synchronization is timely and accurate. However, the inability to translate English products into other languages (e.g., French, Italian, etc.) may affect multi-country placement on a site

Papas Magazine

Jan 28, 2025  on Shopify

Senhores, estou suspenso no Google Marchan, podem me ajudar?

NG Sàrl - The Leather Colony

Jan 19, 2025  on Shopify

Je découvre les capacité de cette application rôle central avec différents canaux de vente. Flexibilité et réponse du Support et suivi top. Merci de donner aussi des Tutos guides pour effectuer des mises à jours. Nicola

Melbourne Office Furniture

Nov 14, 2024  on Shopify

Lady's Brasil

Jul 17, 2024  on Shopify

recomendo pois o atendimento é muito bom.

Intents Outdoors

Jun 12, 2024  on Shopify

Have not been using for long but the support has been really good when we've needed it and good functionality. My only comment would be that I don't find the app super user friendly.

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