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Customer reviews: Simprosys Google Shopping Feed

Reviews (6,746)

Overall rating
4.9

What Merchants Think

Overall, merchants express high satisfaction with Simprosys Google Shopping Feed. The app is praised for its functionality and ability to simplify Google Shopping management, although some users note a learning curve. The majority appreciate the exceptional customer support, which is highlighted as a standout feature. The app is considered a valuable tool for improving product visibility and sales on Google, with many users citing its effectiveness and reliability.

Key Strengths

  • Outstanding customer support, frequently praised for responsiveness and helpfulness.
  • Easy to use with seamless integration with Google Merchant Center.
  • Efficient syncing of product feeds without slowing down website performance.
  • Comprehensive features for feed customization and optimization.
  • Ability to manage multiple sales channels like Facebook and Instagram, apart from Google.

Common Concerns

  • Some users find the app interface not very intuitive initially.
  • A few reports of slow or unresponsive customer service in resolving issues.
  • App doesn't support certain languages (e.g., Chinese and some European languages) for multi-country deployment.
  • Concerns over detailed setup instructions and better training resources.
  • A section of users reported bugs or issues with data synchronization that require attention.

Final Thoughts

The Simprosys Google Shopping Feed app is well-received by merchants for its utility in managing Google product feeds and improving e-commerce efficiency. Despite occasional setup difficulties and language limitations, the app is considered an investment-worthy tool, particularly praised for its superior customer service. Its robust feature set and reliability make it highly recommended for Shopify store owners aiming to enhance their Google Shopping campaigns.

CELLA - Wine and Beverage

Apr 15, 2025  on Shopify

Installed the App in order to assess its suitability for our international markets. We encountered a few issues (our fault) but support were amazing in their help and guidance. I remember the excellent support from Simprosys in the past and really glad that the standard is the same.

jollying

Apr 15, 2025  on Shopify

The Simprosys Google Shopping Feed app is a game-changer for managing product feeds seamlessly. Not only is the app intuitive and efficient, but their team also goes above and beyond to resolve issues—prompt, patient, and truly dedicated to helping customers. Every time I’ve had a question, they’ve responded with clear solutions and genuine enthusiasm. Highly recommend for anyone needing reliable feed automation with outstanding support!

Calydia

Apr 14, 2025  on Shopify

Application très performante, simple à utiliser et extrêmement utile pour gérer efficacement les flux vers Google Merchant Center. Le support est réactif, compétent et prend le temps de bien répondre, même sur des points techniques un peu plus complexes. J’aurais simplement apprécié des réponses parfois un peu plus claires sur certains détails, mais dans l’ensemble, l’équipe fait un excellent travail. Une application que je recommande sans hésiter pour toute boutique Shopify sérieuse.

SignExperts

Apr 14, 2025  on Shopify

专业且方便

Backyard Charms

Apr 11, 2025  on Shopify

Direct Suspensions

Apr 11, 2025  on Shopify

Great app, support and works great. Very happy with how it connects to Google Merchant Centre.

Precision Pro Golf

Apr 11, 2025  on Shopify

I had some questions about product attributes moving from Shopify to the Google Merchant Center. The Simprosys team went above and beyond to help answer the questions and solve the issue.

2-Cycle GmbH

Apr 11, 2025  on Shopify

Helpful and fast support by Nilesh.

LIO

Apr 11, 2025  on Shopify

Mon Répulsif

Apr 11, 2025  on Shopify

The tracking is working perfectly, all the features we need are here and if any problem occurs the support is reactive! Thank you!

AE Outdoor Power

Apr 10, 2025  on Shopify

The app has been great for us. Whenever we've needed help, they are quick to respond and have helped us work everything out. Thank you!

Inherit Co.

Apr 10, 2025  on Shopify

This app has been a great way to manage our Google Shopping Feed. The app is easy to use and customer service has been great and responsive.

Universo Brasileiro

Apr 10, 2025  on Shopify

Good App.

Machinehead Moto

Apr 10, 2025  on Shopify

⭐️⭐️⭐️⭐️⭐️ 5 Stars for Simprosys! The app is powerful, but what really sets it apart is the brilliant support team. I hit a wall trying to bulk-filter and correct GTIN entries across my feed — they stepped in and sorted it in no time. Super responsive, clear, and genuinely helpful. Couldn’t recommend them more!

The Aussie Man

Apr 10, 2025  on Shopify

The agents are really helpful. I forgot the name of the first one, he's also helpful. The latest was Mehul. Thank you so much for the help.

EWELRY&CO.

Apr 10, 2025  on Shopify

All works well. Support very helpful. Thanks

Timeusb-DE

Apr 09, 2025  on Shopify

Very good, very timely response

Flame Crafters

Apr 09, 2025  on Shopify

Been using the app for just under 2 years - First time experienced an issue (User error), the assistance was there straight away to assist. Not all apps are equal, but they show their worth when there is valuable support behind them. Many thanks Simprosys team!

Wild Oak Trail

Apr 09, 2025  on Shopify

Extremely helpful customer support! Everytime I have a question, they help right away, much appreciated!

Father and Daughter Jewelry

Apr 09, 2025  on Shopify

Nikunj from support resolved my issue very quickly — thank you!

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