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Customer reviews: Simprosys Google Shopping Feed

Reviews (6,594)

Overall rating
4.9

What Merchants Think

Overall, merchants express high satisfaction with Simprosys Google Shopping Feed. The app is praised for its functionality and ability to simplify Google Shopping management, although some users note a learning curve. The majority appreciate the exceptional customer support, which is highlighted as a standout feature. The app is considered a valuable tool for improving product visibility and sales on Google, with many users citing its effectiveness and reliability.

Key Strengths

  • Outstanding customer support, frequently praised for responsiveness and helpfulness.
  • Easy to use with seamless integration with Google Merchant Center.
  • Efficient syncing of product feeds without slowing down website performance.
  • Comprehensive features for feed customization and optimization.
  • Ability to manage multiple sales channels like Facebook and Instagram, apart from Google.

Common Concerns

  • Some users find the app interface not very intuitive initially.
  • A few reports of slow or unresponsive customer service in resolving issues.
  • App doesn't support certain languages (e.g., Chinese and some European languages) for multi-country deployment.
  • Concerns over detailed setup instructions and better training resources.
  • A section of users reported bugs or issues with data synchronization that require attention.

Final Thoughts

The Simprosys Google Shopping Feed app is well-received by merchants for its utility in managing Google product feeds and improving e-commerce efficiency. Despite occasional setup difficulties and language limitations, the app is considered an investment-worthy tool, particularly praised for its superior customer service. Its robust feature set and reliability make it highly recommended for Shopify store owners aiming to enhance their Google Shopping campaigns.

Outdoor Tool Box

Feb 20, 2025  on Shopify

Saad was amazing in helping us throughout our queries. He provided clear and specific instructions and guidance. Amazing customer support team!

TrendyTykes

Feb 20, 2025  on Shopify

Super helpful when issues arise; I've been using them for a long time.

Frosty Equipment Store

Feb 20, 2025  on Shopify

Quick response to questions, great service!

Puppy Pacha

Feb 20, 2025  on Shopify

Great Support & Efficient App! I’ve been using Simprosys to manage my Google Shopping feed and conversion tracking, and I’m very satisfied! The app is intuitive and makes managing Google Ads campaigns much easier. But most importantly, their customer support is outstanding—responsive, professional, and always ready to help. I had questions about conversion tracking, and the team took the time to check my setup and guide me through the process. If you're looking for a reliable solution to optimize your feed and tracking, I highly recommend Simprosys!

Navimow Inc

Feb 19, 2025  on Shopify

在线客服相应及时,也能很快速直接解决问题,好评

Awaze Labs

Feb 19, 2025  on Shopify

Avenia Brand

Feb 19, 2025  on Shopify

Artisio

Feb 18, 2025  on Shopify

World class customer support!

Pinlisting

Feb 18, 2025  on Shopify

Simprosys is a great app for managing multiple feeds in one spot. Service has been great and responsive. I recommend this for anyone wanting more control of their feeds.

MINI BÉBÉ

Feb 18, 2025  on Shopify

Great app, superb support.

BarryWang

Feb 18, 2025  on Shopify

very good,Easy operation and good customer service

bukulu

Feb 18, 2025  on Shopify

Absolute Game-Changer for My Shopify Store! Simprosys Google Shopping Feed has been a Godsend for my store! It seamlessly manages my product feeds across Google, Facebook, Pinterest, and soon, Microsoft Shopping. The setup is smooth, and their support team is top-notch—always helpful and responsive. Highly recommend it to anyone looking for a reliable, all-in-one feed management solution!

noneedformore

Feb 17, 2025  on Shopify

Great customer support, the agent took almost an hour to live chat and set up together with me.

Le Sac Bandoulière

Feb 17, 2025  on Shopify

The app is smooth and Nilesh was very helpful

Tropic Soul

Feb 17, 2025  on Shopify

Amazing service. Talked to Ashvin about a problem with displaying products on my store and i got immedate help. Thanks so much and i can only recommend using Symrposis and their costumer service.

SensoryEdge

Feb 14, 2025  on Shopify

We've been using the Simprosys Google Feed for over five years. The team is helpful and the product simple to navigate.

Popilush®EU

Feb 14, 2025  on Shopify

Great to contact with Nilesh. He is so nice and help me a lot.

Gsus4

Feb 14, 2025  on Shopify

The team is super helpful. If you have any issues with the Google shopping feed. Just get this!

The Tap Collection

Feb 13, 2025  on Shopify

Easy to use and Excellent customer support, 5 stars!

US Vacuums

Feb 13, 2025  on Shopify

They are amazing team, helpful, the app is steady and work with no issue. Keep it up

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