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Customer reviews: Simprosys Google Shopping Feed

The Google Shopping Feed app for Shopify helps merchants sync product data seamlessly to Google Shopping, maximizing reach and sales. This review covers its features, pricing, and real user feedback to help you decide if it’s the right fit for your store.

Reviews (3,942)

Overall rating
4.9

What Merchants Think

Overall, merchants express high satisfaction with Simprosys Google Shopping Feed. The app is praised for its functionality and ability to simplify Google Shopping management, although some users note a learning curve. The majority appreciate the exceptional customer support, which is highlighted as a standout feature. The app is considered a valuable tool for improving product visibility and sales on Google, with many users citing its effectiveness and reliability.

Key Strengths

  • Outstanding customer support, frequently praised for responsiveness and helpfulness.
  • Easy to use with seamless integration with Google Merchant Center.
  • Efficient syncing of product feeds without slowing down website performance.
  • Comprehensive features for feed customization and optimization.
  • Ability to manage multiple sales channels like Facebook and Instagram, apart from Google.

Common Concerns

  • Some users find the app interface not very intuitive initially.
  • A few reports of slow or unresponsive customer service in resolving issues.
  • App doesn't support certain languages (e.g., Chinese and some European languages) for multi-country deployment.
  • Concerns over detailed setup instructions and better training resources.
  • A section of users reported bugs or issues with data synchronization that require attention.

Final Thoughts

The Simprosys Google Shopping Feed app is well-received by merchants for its utility in managing Google product feeds and improving e-commerce efficiency. Despite occasional setup difficulties and language limitations, the app is considered an investment-worthy tool, particularly praised for its superior customer service. Its robust feature set and reliability make it highly recommended for Shopify store owners aiming to enhance their Google Shopping campaigns.

Spot Bébé

Jul 28, 2025  on Shopify

Un gros à Muhll. Il a été d'une aide exceptionnelle. Il a pris tout son temps pour régler mes problèmes de balises de conversions. Ce fut un super service.

Outdoor Fun Toys

Jul 28, 2025  on Shopify

Very Helpful, They reply very fast and so far all the customer service i have face our very polite and well manner.

VibeSoothe

Jul 28, 2025  on Shopify

Great app and amazing support! Special thanks to Chirag who responded promptly and helped me resolve the issue quickly and efficiently. Highly recommend both the app and the support team!

Beyond the Byre Jewellery

Jul 25, 2025  on Shopify

works well, but as a complete novie, I needed support to update certain things. The customer advisor was very helpful and patient and although I didnt complete the tasks I need to do I feel that I can comfortably revisit the chat and ick up where I lfet off

OneUp Cleaning

Jul 25, 2025  on Shopify

Simprosys is the greatest app for integrations with paid traffic platforms. Plus, whenever you need help, just reach out to them because they'll do their best effort to help you.

Evre Limited

Jul 25, 2025  on Shopify

Needed help troubleshooting why there were duplicate and erroneous product IDs on GMC and Chanchal was quick and efficient to resolve the issue, even offering explanation as to why the issue occurred. Highly recommended!

NOXSI

Jul 25, 2025  on Shopify

Such a simple, easy to use app to set up google ads, conversion tracking etc. Also a very competent support team who is able to fix things easily through live chat

Hunters Fine Jewellery

Jul 24, 2025  on Shopify

Absolutely top class service from the advisor/helper. Was able to aswer all my questions and even guide me thgrough all steps which I could not do myself. A great app and pleasant experience.

E-living

Jul 24, 2025  on Shopify

The Symprosys team made expanding internationally effortless by providing the XML feed quickly. Exceptional service!

HÉRNI

Jul 24, 2025  on Shopify

Although I have only just started using the service, the responses to my questions were prompt. As I start using the service in earnest, I feel I can rely on their support with confidence even if I have any questions or run into any problems.

Spielup

Jul 23, 2025  on Shopify

The plugin does not meet my needs, for example, I want to run German Google Shopping ads to display German and Euros, and run US Google Shopping ads to display English and US dollars. The plugin has limited functions and is not conducive to international business.

Zylaran

Jul 23, 2025  on Shopify

Again , best support team , avaible allways when i need them , they never say no or i dont know how to help you .. Big thanks to Sachin Vaghela , without him i would be lost today , Thanks again to Sachin and Simprosys!!!

AQUABOOST™

Jul 21, 2025  on Shopify

Support au top, vous accompagne étape par étape, jusqu'à résolution du problème ! je recommande simprosys, ça facilite la vie !

ameias

Jul 21, 2025  on Shopify

The support was quick, clear, and effective. The agent understood our request (enabling the XML feed for the sub-MCA account), activated the feature promptly, and clearly communicated the next steps. They showed good availability and technical knowledge throughout the process.

Club Captain

Jul 21, 2025  on Shopify

I had an issue with my Product feed, I couldn't find the problem. I got into the live chat and got onto Maitry, problem was solved in 5 min. Thanks heaps guys.

Traynor Furnishings

Jul 18, 2025  on Shopify

This app is fantastic. And the support level is amazing. They have always gone above and beyond to help I could not be happier.

Lugacy

Jul 16, 2025  on Shopify

The app works well, and the support team was fast, clear, and helpful when I ran into a tracking issue. They walked me through exactly what was missing and how to fix it. Solid experience overall.

Travels And Bags

Jul 16, 2025  on Shopify

Very good service, which always helps out with all problem. Both hard and easy cases:) Very glad I use Simprosys!!

Lifters Wear

Jul 15, 2025  on Shopify

This app and the support is awesome. I was in touch with the support team a few times and every time they are just awesome.

Sensitive Stones

Jul 15, 2025  on Shopify

Love this app for its seamless feed syncing and smooth integration with Google Ads and GA4. What truly sets it apart is the support team at Simprosys - they're always quick to respond and incredibly patient. They've guided me through everything from customizing my product feed to navigating a GMC suspension appeal. I really appreciate their detailed support and consistent professionalism. Highly recommend!

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