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Customer reviews: Simprosys Google Shopping Feed

The Google Shopping Feed app for Shopify helps merchants sync product data seamlessly to Google Shopping, maximizing reach and sales. This review covers its features, pricing, and real user feedback to help you decide if it’s the right fit for your store.

Reviews (3,942)

Overall rating
4.9

What Merchants Think

Overall, merchants express high satisfaction with Simprosys Google Shopping Feed. The app is praised for its functionality and ability to simplify Google Shopping management, although some users note a learning curve. The majority appreciate the exceptional customer support, which is highlighted as a standout feature. The app is considered a valuable tool for improving product visibility and sales on Google, with many users citing its effectiveness and reliability.

Key Strengths

  • Outstanding customer support, frequently praised for responsiveness and helpfulness.
  • Easy to use with seamless integration with Google Merchant Center.
  • Efficient syncing of product feeds without slowing down website performance.
  • Comprehensive features for feed customization and optimization.
  • Ability to manage multiple sales channels like Facebook and Instagram, apart from Google.

Common Concerns

  • Some users find the app interface not very intuitive initially.
  • A few reports of slow or unresponsive customer service in resolving issues.
  • App doesn't support certain languages (e.g., Chinese and some European languages) for multi-country deployment.
  • Concerns over detailed setup instructions and better training resources.
  • A section of users reported bugs or issues with data synchronization that require attention.

Final Thoughts

The Simprosys Google Shopping Feed app is well-received by merchants for its utility in managing Google product feeds and improving e-commerce efficiency. Despite occasional setup difficulties and language limitations, the app is considered an investment-worthy tool, particularly praised for its superior customer service. Its robust feature set and reliability make it highly recommended for Shopify store owners aiming to enhance their Google Shopping campaigns.

Waimea Online

Jul 02, 2025  on Shopify

Fantastic app. We recommend this to every shop which wants to scale. They also have one of the best customer service.

Nanaka

Jul 01, 2025  on Shopify

Incredibly helpful staff- over and over again! Nehal helped me figure out an issue that was affecting my Google ads- and stayed with me throughout the entire process. This app has great people working for them.

Stellar Adorn

Jun 30, 2025  on Shopify

I've been struggling with Google Shopping feeds for ages, but Simprosys made everything so simple. The setup took me less than 15 minutes – just install, connect to Merchant Center, and it automatically syncs all my products with the correct attributes. No more messy spreadsheets or confusing errors! What I love: - **Easy to use**: Even if you're not tech-savvy, the interface is super intuitive - **Fast support**: When I had a question, their team replied in under an hour with a clear solution - **Reliable sync**: My products update in real-time, so my listings are always accurate - **No more rejections**: The plugin formats everything perfectly for Google's requirements If you sell online and want to save hours of headaches, this plugin is 100% worth it. I wish I'd found it sooner!

LVXVRY CARTEL

Jun 30, 2025  on Shopify

RI reached out to live chat support, and they looked into our issue very quickly, sending us many valuable screenshots and explanations as to why our Merchant Center had been suspended. I really appreciate their help—on our own, we wouldn’t have been able to resolve the issue, as Google support was a bit unhelpful.

Robinets d'exception

Jun 27, 2025  on Shopify

The application and customer service are golden. The ease with which you can configure the application is incredible, and it's easy to manage the various custom labels thanks to the easy-to-implement rules. I highly recommend it!

True Gear

Jun 27, 2025  on Shopify

These guys are seriously good. Great at handling customer service requests in great detail and extremely promptly. A no brainier in my view.

Henni & Friends

Jun 26, 2025  on Shopify

Fantastic app, makes the complicated task of feeds and tracking very easy. Easy integration to all platforms, and very helpful support

LEINEREI

Jun 25, 2025  on Shopify

Great and super fast customer support. Always very friendly and helpful. Whenever we have a question, even if it is very technical, they have the answers and take the time to explain. Would highly recommend. Works very smoothly.

Mit Ecken und Kanten GmbH

Jun 25, 2025  on Shopify

The app is great but more importantly the support is amazing. They helpas fast as possible and even proactively.

Precolumbian

Jun 24, 2025  on Shopify

The google shopping feed can be very difficult to understand and manage. These guys guided me thru the google system and got me up and running in no time. Customer service is fantastic. if you are not using this app you are missing out big time.

Karmyliege

Jun 23, 2025  on Shopify

Je suis ravie de cette application que j'utilise depuis plusieurs années maintenant. Le service en ligne est extra, toujours au top, disponible et ils prennent le temps de vraiment vous aider quand vous avez besoin. Je recommande sans souci !

DArtano

Jun 23, 2025  on Shopify

Really impressed with this app — far better than the previous one we used. The features are straightforward and powerful, especially for managing complex Google feeds. Support has been brilliant — every question we asked was answered quickly and in great detail. Highly recommend it for anyone managing multi-market listings

Bigiottos Shoes

Jun 20, 2025  on Shopify

Great app if you want to filter your products for google ads, meta, etc. Easy to create custom labels and filter the products by tags, inventory, price, color, type. Great and fast customer support also.

Manor House Sinks

Jun 20, 2025  on Shopify

What a great experience! I’ve never had to contact the help desk before, but I’m so glad I did!!! They found a hidden rule in my Merchant Center account that was preventing my updates. Bravo!!! And Thank you!

May Evelyne Interiors

Jun 19, 2025  on Shopify

Sachin Vaghela and Mehul have been a great help. Always fast to responde with detailed help and guidance :-)

Keay Vital Parts

Jun 19, 2025  on Shopify

I've been using this service for two weeks now, and it's been an absolute lifesaver! I was really struggling with the complexities of Google Ads, Merchant Centre, product feeds, data sources, and CSS. It all felt incredibly confusing. However, the team at Simprosys have been incredibly helpful. They've done a fantastic job of getting my account back on track and ensuring everything is running smoothly. I've specifically been speaking with Nilesh, who has been exceptionally patient and helpful throughout. So far, I'm genuinely very happy with both the app and the excellent service and support I've received.

Domorra

Jun 19, 2025  on Shopify

I am extremely happy with the Simprosys support, as always. I have been using their app for years, for all of my stores. They always provide the best cs from day 1. They never disappoint.

Dice Envy

Jun 17, 2025  on Shopify

Customer Service has been A+++ so far - still figuring this thing out but very thankful to Ashvin Prajapati for the quick and useful help!

Laurnt

Jun 16, 2025  on Shopify

simprosys has given me exceptional help since the beginning. Not only with the app, but with GMC issues like website need improvement errors and website checks. They always try to give the best help possible and really go in depth. Quick responses, and really knowledgeful about the google merchant center. I wan't to thank Sachin Vaghela for checking my store and identifying mistakes that could have led to gmc errors

Tidystands

Jun 16, 2025  on Shopify

Amazing app and amazing support! Any issues I've had they've always been there to fix straight away- thank you!

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