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Customer reviews: Simprosys Google Shopping Feed

Reviews (6,596)

Overall rating
4.9

What Merchants Think

Overall, merchants express high satisfaction with Simprosys Google Shopping Feed. The app is praised for its functionality and ability to simplify Google Shopping management, although some users note a learning curve. The majority appreciate the exceptional customer support, which is highlighted as a standout feature. The app is considered a valuable tool for improving product visibility and sales on Google, with many users citing its effectiveness and reliability.

Key Strengths

  • Outstanding customer support, frequently praised for responsiveness and helpfulness.
  • Easy to use with seamless integration with Google Merchant Center.
  • Efficient syncing of product feeds without slowing down website performance.
  • Comprehensive features for feed customization and optimization.
  • Ability to manage multiple sales channels like Facebook and Instagram, apart from Google.

Common Concerns

  • Some users find the app interface not very intuitive initially.
  • A few reports of slow or unresponsive customer service in resolving issues.
  • App doesn't support certain languages (e.g., Chinese and some European languages) for multi-country deployment.
  • Concerns over detailed setup instructions and better training resources.
  • A section of users reported bugs or issues with data synchronization that require attention.

Final Thoughts

The Simprosys Google Shopping Feed app is well-received by merchants for its utility in managing Google product feeds and improving e-commerce efficiency. Despite occasional setup difficulties and language limitations, the app is considered an investment-worthy tool, particularly praised for its superior customer service. Its robust feature set and reliability make it highly recommended for Shopify store owners aiming to enhance their Google Shopping campaigns.

Retrospect Interior

Sep 30, 2024  on Shopify

Outstanding Tool for Google Shopping Optimization! I’ve been using Simprosys Google Shopping Feed for a while now, and I couldn’t be more pleased with the results! This app makes managing and optimizing my Google Shopping feeds incredibly easy. From seamless product uploads to real-time updates, the integration with Shopify is flawless. The customer support is top-notch as well! Whenever I’ve had questions or needed assistance, the Simprosys team has been responsive, knowledgeable, and extremely helpful. If you're looking for a reliable and efficient solution for Google Shopping feed management, I highly recommend Simprosys. It’s a game-changer for anyone serious about scaling their e-commerce business through Google Shopping ads! 5 stars!

GLAM FEMME

Sep 25, 2024  on Shopify

Amazing service. Attentive and qualified professionals. They helped me understand the problem I had with my Merchant.

Lamira Chandelier

Sep 24, 2024  on Shopify

Simprosys one of the best apps on Shopify! It has very responsive customer support! Big thank you for Sachin Vaghela! He's an amazing customer support. He helped me resolve my issue quickly and efficiently, and I truly appreciate his dedication to ensuring customer satisfaction. Thank you for going above and beyond to assist me!

Volt Ventures

Sep 23, 2024  on Shopify

Incredibly efficient responses. No time wasting and amazing help. Jay was awesome at answering my quires.

Sol Deli

Sep 23, 2024  on Shopify

I'm planning to use Google Automated Discounts through this app and since my submission has just been approved by Google, I cannot really review the app itself, however, customer service is massively five stars! They always promptly reply my emails and help me out when needed.

Raibu Organic & Raibu Natural | Natürliche Nahrungsergänzung

Sep 23, 2024  on Shopify

Really happy with the support, i'm not sooo familiar with GMC, and how it works, and the support was very helpful by explaining, what and how to do, to make the app work.

NOURRIR

Sep 22, 2024  on Shopify

I have still not started to use the app, but Sachin Vaghela, asissted me with the set up and he was super helpful. Abhishek

Sono Sleep

Sep 19, 2024  on Shopify

Originally I used the Shopify Google Sales Channel app. For whatever reason there was some sort of software bug that would change a specific variant price unwarranted & then change back every few days or weeks. GMC support was not as helpful for my ongoing problem so I know i needed a new app. since using simprosys I've not experienced that same problem. I had a little trouble completely disconnecting from the Google Sales channel app, but Nilesh from simprosys support was very thorough in helping me get everything squared away.

National Insulation Supplies

Sep 18, 2024  on Shopify

Top-notch app, there's a reason why it has thousands of great reviews. Great support stuff too, Keval in particular was vey helpful with understanding our queries!

123NATY

Sep 18, 2024  on Shopify

Je partage mon expérience, l'application propose beaucoup d'options très bien réaliser et en plus l'équipe vous assiste tout au long de la mise en place. Rien à dire c'est du haut niveau.

Agesify LLC

Sep 15, 2024  on Shopify

App is easy to use and automatic installation. Customer service by saad is fantastic. He answer all my question in details.

דיל ישיר

Sep 12, 2024  on Shopify

the support team are very responsive and very helpful, i'm using this app from 2018 and i'm very please

InverterCool

Sep 11, 2024  on Shopify

Excellent app with very good support team! I've contacted to solve a problem I had and they had been very fast and professional so I really suggest this app!

Kitchen by Nature®

Sep 10, 2024  on Shopify

Best app for integrating Google Shopping, and their support is excellent. Thanks to Ajit for helping me out on my issue! :)

MAYS GEMS

Sep 10, 2024  on Shopify

The support and knowledge from the Simprosys team is second to none. All issues I had were quickly resolved over email and even video conferencing. Highly recommend this app over the free Google and Youtube channel app where there is little to no configuration possible.

JOC Goods

Sep 10, 2024  on Shopify

They are always very helpful and resolve issues quickly. They promptly respond to our questions and provide clear solutions.

Seginus Lighting

Sep 09, 2024  on Shopify

Simprosys has been always great in providing top notch support, we were advised to keep this app by a professional top Google ads agency highlighting the benefits of this app vs the Google shopping app. Very please with the service which is fast and detailed and like to mention Riya Sawant for the great support.

Beauty Boost Fun

Sep 08, 2024  on Shopify

Excellent and intuitive interface. Customer service is just beyond excellent. Thank you so much for all the work you do.

Toiledart

Sep 08, 2024  on Shopify

Excellente Application de gestion de flux shopping. Idéale aussi pour une implémentation facile et rapide des tag. Service client ultra réactif. Je recommande

Dwights Outdoors

Sep 05, 2024  on Shopify

Ashvin and the Simprosys team are fantastic to deal with. The app works amazingly and the support is second to none. Highly recommend.

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