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Customer reviews: Simprosys Google Shopping Feed

Reviews (6,594)

Overall rating
4.9

What Merchants Think

Overall, merchants express high satisfaction with Simprosys Google Shopping Feed. The app is praised for its functionality and ability to simplify Google Shopping management, although some users note a learning curve. The majority appreciate the exceptional customer support, which is highlighted as a standout feature. The app is considered a valuable tool for improving product visibility and sales on Google, with many users citing its effectiveness and reliability.

Key Strengths

  • Outstanding customer support, frequently praised for responsiveness and helpfulness.
  • Easy to use with seamless integration with Google Merchant Center.
  • Efficient syncing of product feeds without slowing down website performance.
  • Comprehensive features for feed customization and optimization.
  • Ability to manage multiple sales channels like Facebook and Instagram, apart from Google.

Common Concerns

  • Some users find the app interface not very intuitive initially.
  • A few reports of slow or unresponsive customer service in resolving issues.
  • App doesn't support certain languages (e.g., Chinese and some European languages) for multi-country deployment.
  • Concerns over detailed setup instructions and better training resources.
  • A section of users reported bugs or issues with data synchronization that require attention.

Final Thoughts

The Simprosys Google Shopping Feed app is well-received by merchants for its utility in managing Google product feeds and improving e-commerce efficiency. Despite occasional setup difficulties and language limitations, the app is considered an investment-worthy tool, particularly praised for its superior customer service. Its robust feature set and reliability make it highly recommended for Shopify store owners aiming to enhance their Google Shopping campaigns.

Rubeek

Dec 18, 2024  on Shopify

As a Shopify store owner, this app has been a game-changer for my business! The seamless integration with Google Shopping, Facebook Shop, Instagram Shop, and more makes managing product feeds effortless. Setting up Google Ads Performance Max campaigns and conversion tracking is incredibly straightforward, saving me time and boosting my sales. I love the robust customization options, from bulk editing attributes to creating automated feed rules. The support for multi-language, multi-currency Shopify Markets has been invaluable for reaching a global audience. With features like GA4 tracking setup and delivery speed estimates, this app is a must-have for anyone looking to grow their e-commerce business!

Appliance Haven

Dec 17, 2024  on Shopify

The support team has been a pleasure to work with and provide excellent service and assistance. Will continue to use this app as it meets my stores needs.

Design2clothing

Dec 17, 2024  on Shopify

Google Merch: Shopping can feel like navigating a daunting maze. Simprosys turned my nightmare into a seamless experience.

Ritherdon

Dec 17, 2024  on Shopify

The app works well and the support is brilliant. Always responsive and timely. You can always talk to a real person, very polite and attentive. They will check all your settings to make sure everything is working correctly. Their documentation is also easy to follow and comprehensive.

Lama Retail

Dec 17, 2024  on Shopify

The team is really helpful. Abhishek helped me out setting up the feed. He was patient as I had too many questions to ask. Thank you.

Dasuro

Dec 16, 2024  on Shopify

Un service client au TOP. Merci à Ashvin d'avoir pris le temps de répondre à mes problèmes avec expertise !

Hypergrind Coffee

Dec 16, 2024  on Shopify

Brilliant app and fantastic support to match. Sachin was quick and efficient at resolving an issue we had with duplicate products in our Google Merchant Centre feed.

Pyramid Parts Co.

Dec 15, 2024  on Shopify

So far so good, just started using it and all works well, had to contact support for an integration issue and they fixed it instantly. So far very happy.

Couch Skins

Dec 14, 2024  on Shopify

I have been using this app for 3 years but I am starting to realize now how much they came in the way of our data collection. Sure it is great value for $5, but do you really want your data collection from ads to be setup by a team that just copies and pastes answers? These guys are the laziest people when it comes to ticket resolution. Often times I get the same message of giving them access in the same thread, something I have given them years ago and repeatedly remind them. It takes 30 responses to get anything resolved, and this week I decided to move on to another tool. If you spend thousands on ads, take to a better solution, these guys have a terrible product. I have been using them for 3 years and in the last week my data collection has improved significantly with another tool. Pay cheap prices and get cheap service, as simple as that

Theprimefurniturestore

Dec 12, 2024  on Shopify

⭐️⭐️⭐️⭐️⭐️ Exceptional App & Outstanding Support! Simprosys Google Shopping Feed is an absolute game-changer! The app is incredibly user-friendly and packed with features that simplify the process of managing feeds for Google Shopping. What truly stands out, however, is the customer support. A special shoutout to Abhishek Tiwari, who went above and beyond to assist me. His expertise, patience, and willingness to resolve my queries were nothing short of amazing. It’s rare to find such dedicated support, and it made my experience with Simprosys even better. If you're looking for a reliable app with top-notch support, look no further! Highly recommend it to anyone managing Google Shopping feeds.

Bottivy | Marchez avec élégance

Dec 11, 2024  on Shopify

Very good app wiht very good customer service from Abhishek Tiwari. He help me a lot to understand many thing! Highly recommended

Fife Cycle Centre

Dec 10, 2024  on Shopify

So far soo good. The support has been brilliant so far. Hoping that it is going to improve my PMAX campaign. Will have to see how it goes. The app is simple and quick to use> Support has been brilliant so far as well. Many thanks

Remontoir Horlogerie

Dec 09, 2024  on Shopify

Très bonne expérience, super support client, je recommande à tout le monde. Meilleure appli pour GMC

Baby Little Nook

Dec 08, 2024  on Shopify

The Simprosys Google Shopping Feed is amazing, and the customer service is friendly and skilled. This app provides careful analysis, data points to support decisions, and deep experience to assist with decision-making. I highly recommend it.

Azura

Dec 04, 2024  on Shopify

Fantastic App. This app directly syncs your Shopify Catalog (products) to the GMC without the hassle of using pesky excel sheets. All updates made on your product pages can quickly sync up with the GMC. It also has multi-country level support. My main shop is in the US, and I used my same GMC to create a separate feed for the EU and advertise there! Also I had an issue with some products not syncing from the US and EU at the same time but they quickly resolved it. Great and must-have app for anyone advertising products on Google!

Pure Saunas

Dec 04, 2024  on Shopify

Would recommend Simprosys to anyone who's running an e-commerce business. Their customer support team is amazing, very prompt responses and assistance. Ashvin, especially, is amazing!! He was able to fix multiple issues with my account setup with their tech team in less than 24 hours. Thanks Simprosys!

Marblebee

Dec 03, 2024  on Shopify

I am small business marketer, I would say the Google merchent center and feed is super complicated. I run into Simprosys, at beginning, it is also very hard to me, but I was so lucky to meet the support team of Simprosys, they are so nice and professional. I appreciate all the help ! This is a really good company!

Surefit Australasia

Dec 02, 2024  on Shopify

Following our migration to Shopify we were not getting conversions tracked in our Google Ads account. The Simprosys team were able to step us through the fix and also pointed out an issue with another App that would be interfering in the system. Excellent customer service all round!

Shoe of the Week

Dec 02, 2024  on Shopify

An excellent app for seamlessly integrating Google Shopping, Facebook Shop, and Instagram Shop. The standout feature? On-demand live chat support that’s always there when you need it. Highly recommended!

TBL Boutique

Dec 02, 2024  on Shopify

Fantastic app and fantastic support. This app helped me alot to get my items approved in all sales channels on both Google and Facebook. Regards, Jimmy Bergetun shop.tblmedical.no

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