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Customer reviews: Simprosys Google Shopping Feed

Develop by Shopify

The Google Shopping Feed app for Shopify helps merchants sync product data seamlessly to Google Shopping, maximizing reach and sales. This review covers its features, pricing, and real user feedback to help you decide if it’s the right fit for your store.

Reviews (4,076)

Overall rating
4.9

What Merchants Think

Overall, merchants express high satisfaction with Simprosys Google Shopping Feed. The app is praised for its functionality and ability to simplify Google Shopping management, although some users note a learning curve. The majority appreciate the exceptional customer support, which is highlighted as a standout feature. The app is considered a valuable tool for improving product visibility and sales on Google, with many users citing its effectiveness and reliability.

Key Strengths

  • Outstanding customer support, frequently praised for responsiveness and helpfulness.
  • Easy to use with seamless integration with Google Merchant Center.
  • Efficient syncing of product feeds without slowing down website performance.
  • Comprehensive features for feed customization and optimization.
  • Ability to manage multiple sales channels like Facebook and Instagram, apart from Google.

Common Concerns

  • Some users find the app interface not very intuitive initially.
  • A few reports of slow or unresponsive customer service in resolving issues.
  • App doesn't support certain languages (e.g., Chinese and some European languages) for multi-country deployment.
  • Concerns over detailed setup instructions and better training resources.
  • A section of users reported bugs or issues with data synchronization that require attention.

Final Thoughts

The Simprosys Google Shopping Feed app is well-received by merchants for its utility in managing Google product feeds and improving e-commerce efficiency. Despite occasional setup difficulties and language limitations, the app is considered an investment-worthy tool, particularly praised for its superior customer service. Its robust feature set and reliability make it highly recommended for Shopify store owners aiming to enhance their Google Shopping campaigns.

Nector

Aug 25, 2025  on Shopify

Application fiable sans mauvaises surprises, avec un support réactif et attentionné qui prend le temps de répondre et résoudre les problèmes, malgré le décalage horaire.

Idealaccessoireauto

Aug 24, 2025  on Shopify

Je n'ai pas encore une grande experience de l'application mais je peux en revanche dire que le service d'aide est tres réactif et soutient nous autres utilisateurs, ça rassure de pouvoir compter sur les aides en cas de besoin pour débloquer certaines situations.Bonne continuation et merci pour votre aide.

Golfie

Aug 23, 2025  on Shopify

I’ve had an excellent experience with the Simprosys Google Shopping Feed app. The app works great, and the customer support is excellent. I've had to reach out to them multiple times, and they've always been responsive, professional, and helpful in resolving issues quickly. Highly recommended!

reFix ApS

Aug 22, 2025  on Shopify

Easy to use app and really makes a difference in how easy it is to setup, and setup correctly so it integrates the products and analytics seamlessly throughout the different Google service, such as Merchant Center, AdWords and Analytics. The support team is also very helpful and answers the questions right away through their built in chatsupport! Very recommended app if you want the best service and setup for your store :D

Thefootfreedom

Aug 22, 2025  on Shopify

I just tranfer from Google&Youtube because the tracking problem. Soon an error happened, Chat with Simprosys support , He ask very fast , just a few mininutes, Problem solved. A good experience~

Charge & Glide

Aug 22, 2025  on Shopify

The Simprosys help team are very patient, supportive and knowledgeable, to resolve any issues you encounter. Also the app has a lot of very useful video help guides, which helps a lot when activated the various features and integrations.

Sahra.Nko

Aug 22, 2025  on Shopify

Super , le personel est comprehensible et explique tout de maniere claire et facile ! je recommande

Europarts360

Aug 22, 2025  on Shopify

A big thank you to Ankita Gohil for resolving all my Merchant Center issues so efficiently. Her expertise, attention to detail, and dedication made the entire process smooth and stress-free. I truly appreciate the outstanding customer service and support—highly recommended

BetterDry

Aug 21, 2025  on Shopify

The new Shopify Markets feature is a great help. I wish the user interface was a little more user friendly, but the support team actually helps when difficulties arise.

Elwood Lane

Aug 21, 2025  on Shopify

Simprosys always has the best, most in-depth support you can ask for. They always go the extra mile with support not only related to the app but to the merchant centre as well. Their support is quick and well educated, the app works like a charm as well. + The pricing is pretty good. I'm not sure what the competition is like, but I don't have to try either

SPICEUP

Aug 21, 2025  on Shopify

This plugin is absolutely fantastic! It's powerful and feature-rich, complete with comprehensive tutorial videos where you can find answers to common questions. For any specific issues, you can contact customer service—they respond quickly and resolved all my problems. We love it

BLANC IRIS

Aug 21, 2025  on Shopify

The app is powerful and has all the features we need for Google Shopping. But the real reason I'm writing this 5-star review is for the customer support team. I had a complicated issue, and their live chat support was simply outstanding. They are incredibly knowledgeable, fast, and professional. They guided me through the solution with patience and true expertise. I couldn't have asked for a better experience. Highly recommended!

Luminoya

Aug 20, 2025  on Shopify

This is the best app to manage your feeds. Chanchal Shukla is an awesome customer support agent. No brainer

Chic Organisée

Aug 20, 2025  on Shopify

Merci Saad le service est au top et rapide il prend le temps même d'aller visiter votre boutique pour résoudre le problème, j'avais rencontré un problème de suspension de mon compte googe Merchant center dans ma boutique et franchement, j'ai passé une semaine à chercher ou le problème et je n'ai pas trouvé et qu'and, j'ai contacté Simprosys Google le problème à régler dans 5 minutes

RATTLESNAKE

Aug 19, 2025  on Shopify

Great app and a really good support. The chat opened quickly and Nehal answered all my questions re. GTINs.

Portrait By Numbers

Aug 19, 2025  on Shopify

This app is terrible and not user-friendly. I used it for 3 months and my Google Merchant Center account was suspended for “Website Needs Improvement,” even though my website was perfectly fine. When I reached out for help, they never responded to my emails. The app also sends way too many unnecessary product links to Google Merchant Center; most of them weren’t even from my website, and I have no idea where they came from. I only have about 500 products, but this app submitted data for over 121,000 product links. Because of this, my account was suspended. Thankfully, after Google’s manual review team checked everything, the issue was resolved. But this app and their customer support caused the problem in the first place. I don’t see why I should pay for a service that provides no real solution and ignores support requests. Avoid this app, it’s not worth the trouble.

Da Klinic Online | Skate Specialists

Aug 18, 2025  on Shopify

Great app. Works as advertised. Support staff were helpful in assisting with features of the app when i had an issue.

Wacky Cycle CC

Aug 14, 2025  on Shopify

Seems really good and straightforward compared to my last plugin when i was using WooCommerce, My merchant center and G ad account got banned think it was due to migrating to Shopify a new setup and i didn't update and integrate things straight away! Ankita has been most helpful advising me on how to get this reviewed. One step at a time my Merchant center is back and now my ads account finally, so thank you! I look forward to getting going again with Google ads with Simprosys :)

Glammzee

Aug 14, 2025  on Shopify

I reached out the support again today. They responded in less than 2 minutes just as usual. I had problem with custom label and feed rules which had affected my ads in Google. Saad has fixed it in no time. Thank you guys, I highly recommend your service to everyone.

AndaSeat Official

Aug 14, 2025  on Shopify

We’ve had a great experience with the Simprosys Google Shopping Feed app. The app offers a lot of flexibility with customizable features, making it easy to tailor the feed exactly to our needs. On top of that, their support team is excellent — very responsive, professional, and always willing to help us solve issues quickly and effectively. Highly recommended!

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